Matthew was great. He met us on a Sunday afternoon because my mom's scooter died the last day of…read moreour vacation. Matthew figured out what was wrong immediately and had it fixed in less than 20 mins. Very reasonable rates and very honest guy. Made our flight home way less stressful.

I felt like I was the target of a scam. after getting my short list of facts, the bot wanted $5 to…read morerefer me to a vendor. when the input form showed up, it was a contract for a monthly subscription for around $70/month.

The booking online on their website was easy and they communicate through text for questions and…read moreconcerns. They were communicative during delivery and pick up at our resorts. They also had very good pricing and gave my parents some comfort and convince (actually big comfort) during our days at the park! I would definitely use them again. There was only one time when one of the scooters stalled in movement but all I had to do is ask my mom to turn it off and the it back on. Loved that the scooters come with baskets and a pocket in the back for the chargers. Made storage for my parents stuff convenient.

They delivered the wrong scooters, then had to come back the next day with replacements. I give…read morethem credit for giving us an upgrade to their premium model, but these scooters are complete crap. Both had some minor mechanical issues (mainly with the canopies falling apart because the hardware was loose). The on/off switch on one of the scooters started failing after a few days - turning the key to the of position did nothing, the scooter remained powered up. Then the switch failed completely - the dash indicators showed that it was powered on, but the scooter wouldn't move. I had to push the thing up a ramp for about 50 feet - this was a challenge at I'm disabled hence why I needed that scooter in the first place. NEVER AGAIN will I rent from this company.

Excellent, excellent service, made it easy!! highly recommend! This is a reliable professional run…read morecompany and you can tell!

Well someone took our scooter (whether by accident or intentional) and Buena Vista Rentals handled…read moreit efficiently. They had everything squared away and we didn't have any inconveniences. Amazing customer service! Thank you guys so much!

I did my research before I rented a scooter 4 years ago. I found Randy's and their price beat all…read morethe rest. They're smaller than the big companies so they can offer personalized service. For fours years they have consistently gone above and beyond. You owe it to yourself to compare their prices against all the rest. I guarantee you'll choose them

Easy pick up and drop off...great staff. Most affordable of the numerous options in Disney. …read more Military friendly.

The Employees here were prompt in returning my/my Dr.s phone calls and scheduling appointments…read more They are very knowledgeable and patiently explained the use/care of the equipment/supplies and answered all of my questions. Although the facility seems fairly small the seem to provide an extensive selection of medical equipment and supplies, equipment ranging from wheel chairs and canes to custom orthotics. I would venture to say, if they don't stock what you need then they can probably get it for you.

I really appreciate this business. I was down in Florida on deployment and needed some medical…read moreequipment that I had forgot. They had what I needed and delivered it. Very friendly staff. I recommend this place.

This medical supply company for some reason is not contracted with DisneyWorld which I think is a…read moreshame as I was highly satisfied. My ten year old daughter has Down Syndrome and Scoliosis. She is too tall for typical strollers and when she does walk is very slow, not to mention she will tire easily. We no longer have a stroller that fits her and she is not comfortable in a wheelchair. We had rented a regular stroller the last time we went to Disney and it was definitely worth it. But again, we needed a special needs size for a four foot tall 78 pound girl. Fortunately Orlando Medical Supply had them listed online. They have a decent selection of strollers- we happened to choose the Special Tomato Push Chair which was very clean, and worked perfectly for our needs. I was able to order everything online including filling out the rental agreements and the company called me to verify when I missed checking a box. Their customer service is very pleasant, they respond very quickly to emails as well. They deliver the unit to a resort if you are staying, so we had our stroller delivered to Fort Wilderness. The company texted the day before to verify the time we scheduled the pickup. I adjusted it back an hour as we had to add an extra hour as we seemed to be running slower with everything we did. That wasn't an issue and I met with the delivery driver the next night at the scheduled time. The driver calls 10 minutes before scheduled to verify the meeting time/place. He took the time to show me how the stroller worked and the quirks about the stroller (front wheels sometimes lock and the unit spins). Pickup was just as streamlined as the dropoff. I highly recommend this company if you need to rent a stroller (which I highly recommend doing if you have younger kids!)

Super easy and convenient. All transactions aside from delivery were done online and the staff were…read morealways very pleasant. I felt I got a good deal on the rental recliner and the quality was good. I would totally use this company again and I highly recommend them.

THEE best place to rent scooters for your Disney world trip…read more GMS delivered the scooters to our resort free, they came with a little fan to keep us cool and the batteries on the scooters lasted all day. We've rented from other companies and the scooters are subpar. Gold has quality scooters and the pricing is the best around.

Employer or owner was caught on video calling someone an illegal alien. Is that an employee that…read morerepresents this business?

Shannon and David are amazing people. I got an EZ lock installed in my vehicle today and things…read morewent great. The installation was fast and professional and the customer service was outstanding. The price that they quoted me was cheaper than two other mobility places in Orlando. I'm sticking with this small business because not only they've been in business for over 40 years but because they are honest and friendly! Highly recommend!

I've been coming here for my adapted mobility equipment for my van for over 20 years. Shannon and…read moreDave treat you like family.