The booking online on their website was easy and they communicate through text for questions and concerns. They were communicative during delivery and pick up at our resorts. They also had very good pricing and gave my parents some comfort and convince (actually big comfort) during our days at the park! I would definitely use them again. There was only one time when one of the scooters stalled in movement but all I had to do is ask my mom to turn it off and the it back on. Loved that the scooters come with baskets and a pocket in the back for the chargers. Made storage for my parents stuff convenient. read more

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They delivered the wrong scooters, then had to come back the next day with replacements. I give them credit for giving us an upgrade to their premium model, but these scooters are complete crap. Both had some minor mechanical issues (mainly with the canopies falling apart because the hardware was loose). The on/off switch on one of the scooters started failing after a few days - turning the key to the of position did nothing, the scooter remained powered up. Then the switch failed completely - the dash indicators showed that it was powered on, but the scooter wouldn't move. I had to push the thing up a ramp for about 50 feet - this was a challenge at I'm disabled hence why I needed that scooter in the first place. NEVER AGAIN will I rent from this company. read more

I had a last minute same day need. They were highly recommended and so I sought their assistance. I called around 10am and the scooter was at my hotel by 2 pm! I was extremely pleased with their product and customer service and I will definitely use them again! read more

Thank you for helping me with an urgent need (my back went out on me while at the theme parks". You responded fast and your prices are competitive. Returning the scooter through the guest services at our hotel was a great relief! Will use you again for sure. Terry read more

I rented a mobility scooter from Scooter King during my recent visit to Universal Orlando, and unfortunately the experience was very disappointing. The scooter was delivered with a sunshade that was clearly in poor condition. The shade was broken and would not stay in place, constantly shifting from side to side while I was driving. Because it kept moving unexpectedly, it made navigating through the park extremely difficult and I ended up accidentally bumping into several people while trying to control it. In addition to being broken, the sunshade itself looked worn and neglected. The fabric was torn along the edges and had visible stains, which made the scooter appear poorly maintained overall. What was especially frustrating is that when I reserved the scooter, I specifically requested that one in new or good condition be provided. Given that request, I was very disappointed to receive equipment that was clearly damaged and not properly maintained. For a service that visitors rely on for mobility and comfort during a long day at the parks, I expected much better quality and upkeep of the equipment. Based on this experience, I will never rent from Scooter King again. read more

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Delivery was timely, unfortunately our first Scooter seemed to have a bit of a wonky battery so I had to find a corner the gift shops that let me use their plug to charge my scooter, I told the company about it and they switched out my scooter at the park! The second scooter worked great! We really liked Scooter King's kind quick service and wonderful communication! Will definitely book them again in the future! read more

Dead battery. Brought me another. No problems. Thanks.!! Stressful enoughtbon vacation 5 . read more

Okay, where do I even start? From the first time I texted inquiring about their scooter, the customer service was first-class. I rented a scooter for my 77-year-old mother so she could check off her last bucket-list item. The scooter was delivered to our hotel hours before we even arrived. The scooter was easy to charge in our room. I did spend an extra $20.00 for the whole rental for the canopy. Well worth it. They texted me, letting me know it was delivered and when it would be picked up. This company is top-notch! I rented this scooter for three days for the cost of one day to rent a Universal scooters at the park. It was easy to get on the Universal bus and the boat that takes you into the park as well. This is probably the only company I have ever done business with that was this top-notch. A 10 out of 10! I cannot recommend this company enough. read more

Scooter King Orlando - Mobility Equipment Sales & Services Near Me - Orlando, Florida

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Seemless pickup and drop off at our hotel. Straightforward about pricing and fair pricing. Equipment was fully charged and was perfect. Broke down for easy transfer to the car and made life so much easier. They are Great! read more

Renting this scooter SAVED my trip - I was here for a conference and little team building at Universal. The walk to the venue was further than expected and I wouldn't have made it through the week without this scooter. I'm so grateful for this service! They even let me extend by one day when I realized I needed one more day! Thanks Scooter King! read more

Everything in this experience could not have gone better. I called and their message stated to send a text. I had my doubts but sure enough, they responded immediately. We had multiple times to connect and Scooter King always responded within five minutes. So unusual for a business. I was highly impressed. The scooter was great. Only had to charge the battery back at our hotel. We got caught in the rain which drained the battery quicker, but it was never a problem. I would never hesitate to rent from Scooter King again. The delivery and pick up person was polite, spoke clearly and was on time as promised. read more

The scooter they gave me didn't hold a charge more than 30 minutes. it was dropped off at 3, used to go 15 minutes and barely made it back to room. I told them that night, they told me to charge overnight, it showed it was overcharged, then within 445 minutes the charge had dropped leaving me stranded. couldn't get another scooter for 4 hours. lost a half day in park waiting on them. Promised me a refund, still haven't seen it a week later. read more

Excellent ECV!!! Prompt and easy delivery, and pick up. Held charge all day in the parks. Felt much stabler on the 4-wheeler than others. Much better handling and easy to maneuver on transportation services. THANKS for making it a great experience! read more

Scooter King Orlando - BEST ECV available for the parks! - Mobility Equipment Sales & Services Near Me - Orlando, Florida

These scooters are perfect for maneuvering around any of the Disney parks. Not only are they compact for transporting during park hopping but also the battery lasted all day through both parks we visited. Thank you Scooter King for making my day at the most magical place on earth even more magical. read more

Scooter King Orlando - Mobility Equipment Sales & Services Near Me - Orlando, Florida

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I would definitely recommend renting a scooter from Scooter King Orlando. I had arranged to rent a scooter over the Internet for my week-long vacation in Orlando. I had questions before selecting a scooter rental company and Scooter King was able to answer all of my questions at 2 AM Pacific Time via their chat service. They were very patient and helpful, and I felt confident that I had made the right choice. The scooter was delivered to my hotel's Front Desk by 6 AM Monday morning, so I did not have to be present to accept the delivery. It was a new scooter that easily fit into our rented SUV once disassembled into its four modular parts (wheeled base, battery, seat, and basket). Breaking it down and reassembly took about 3 minutes (no tools required) once we arrived at the parks. Returning the scooter was just as easy. All I had to do was drop it off at the bellhop desk, and Scooter King retrieved it the following morning. Without the scooter, my family could not have covered the multiple theme parks as much as we did. We were able to get around quickly and easily, and we didn't have to worry about walking long distances or getting tired. I would highly recommend Scooter King Orlando to anyone looking to rent a scooter for their vacation. They have a great selection of scooters to choose from, and their customer service via text messaging is excellent. read more

We had a scooter delivered to our hotel for my mom. We got the one that fit in our car and it was easy for my husband to take apart and put back together. And it wasn't too heavy. I'm glad we went with this size instead of the bigger one. This size was perfect and the battery lasted all day with a full charge still by the end of the day. It was also pretty fast. They had good customer service and they're prices were so much better then some of the others I had called. I would definitely use them again in the future! read more

Scooter King Orlando - Mobility Equipment Sales & Services Near Me - Orlando, Florida

I have been trying desperately to locate a scooter under difficult circumstances. It has not been possible but I would like to say that Myles at Scooter King Orlando has been so very kind in trying to steer me in a good direction even though his business cannot help me. I did not expect to receive such help from such a considerate individual when I am not a customer. I hope that anyone who is looking to rent equipment will ask for Myles at Scooter King Orlando. Even though I am not able to solve my problem, somehow i feel better after having a person help me in such a kind way. read more

Great battery life. Stayed charged with more to spare and we were at Magic Kingdom from open to close. Delivery was supposed to be at 11 pm but they dropped it off way before but left it at Airbnb Resort office instead. They did get one to us last minute the morning we were scheduled to leave for Magic Kingdom. However we booked a 3 wheeler, they gave us a 4 wheeler. Supposed to be picked up at 8 am day we left but was not. We had to be out by 10 and catch flight Had to just leave on front porch read more

Scooter rental was easy. We had to cut our trip short by a day and Scooter King Orlando was great to work with and accommodated us! Great communication! read more

Scooter King Orlando - Mobility Equipment Sales & Services Near Me - Orlando, Florida

Delivery and pick up were smooth as silk! The scooter ran flawlessly, and the time I was able to utilize between charges was great!

Great people to work with. With the greatest of respect and integrity shown. Had a couple of problems with one of the 3 scooters we rented. But they went out of their way to make it right. Myles was amazing. Would not hesitate to use them again. read more

The service is outstanding. Staff went out of their way to prioritize repairs to our scooter that was damaged by an airline. Scooter was repaired within 3 hours so we could continue our trip. read more

If I could leave a zero star I would. after having a horrible first experience I was promised that if I rented with them again, I would have a great experience. Yet, I am writing as I am sitting waiting for a new battery, outside of the theme parks waiting because the "fully charged" battery didn't make it from the parking lot to the front gates. Not a great start to my trip. I've already lost 2 hours at mickeys not so scary tonight and I'm really quite displeased. After another 2 hours or charging time inside the park, with the scooters dying in the middle of the park, we had to push the scooters to find somewhere to charge them. a total of 4 batteries and none ran more than 1 hour. Then the delivery/pickup driver had the audacity to tell me I ruined my own night with your lousy scooters!!!!! That's twice you ruined a special Disney ticket event for me. I guess I learned my lesson, $800 too late. read more

Need better customer service options. They want you to only chat with someone online, very hard to get an actual person on the phone. Decided to schedule pickup of scooter instead of delivery. Arrived ~20 minutes early to pick up. Nobody was on site and all doors were locked no way to access scooter. Chat support kept saying just pick up the scooter, did not understand the door was locked. Only after waiting on hold and calling multiple times did we get someone on the phone. Staff told us they were at home and had to drive to location to let us in. They arrived only a couple of minutes after our scheduled pick up time, but if we would not have called them, I doubt anyone would have showed up. Scooter battery was great, although scooter was pretty dinged up. Horn did not work and the button was damaged. Bag for charger was not large enough to hold the entire charge securely. Arms on seat were off. Drop off is sketchy, just leave it outside their office with no way to know nobody would steal the scooter and it get blamed on the customer. read more

They are truly the best scooter rental for the Orlando area. Their customer service is by far the best They drop it off by your room and pick it up the same way. Much less expensive than Scooter. Bugs for sure. Disney is absolutely getting kickbacks from Scooter bug. Their prices are double. If I ever have to use them again, I hope they get three wheel scooters soon read more

Scooter King Orlando - Mobility Equipment Sales & Services Near Me - Orlando, Florida

Way easier than using any other 'local affiliated' companies. Easy to reach someone being that it's run by a local. Quick service and really friendly, professional staff. I really cannot express how much easier it was to deal with this company vs the competition - (scooter bug.) Don't waste your with these large corporations. If you want an actual human, who listens and delivers on their promises, go with this business. Support your small businesses before these mindless massive corporations. ***Plus it was super affordable, and they go FAST.*** read more

Excellent communication and flexible drop off and pick up times. The scooter was perfect and the battery lasted all day in the parks. I would highly recommend renting a scooter from Scooter King if you are visiting Orlando. We were able to take the scooter into all of the parks and you can easily get through the ride lines while operating the scooter. read more

I found this company via a Google search after we discovered all of the Disney "partner" scooter companies had no availability or very limited drop off times. Scooter King delivered the scooters to our rooms within hours. Didn't charge us for that night or our departure day since we were leaving so early. The gentleman that dropped them off and picked them up was friendly, knowledgeable and incredibly patient with our many many questions. The scooters themselves had minimal wear and tear. They were incredibly easy to steer, had a great turn radius and the batteries lasted all day at the parks. I highly recommend using the Scooter King for any of your mobility needs. read more

These guys were AMAZING!! I'm so sorry my review was late . Soo much going on when I got back home. BUT seriously !!! Such great service they make apple look 2nd par . I had a issue with my scooter . My mans was out there at the park within the hour to take care of it !!!! read more

Top notch service! Very attentive and willing to answer any questions I had. On day of delivery, unfortunately the scooter was a little too small for my needs. The rep was super understanding, took the scooter back and will be issuing a refund! Thank you so much for being so understanding! read more

The owner called me about my inquiry within 10 minutes of my request at 8 PM at night! You can't get better service than that, and his price was almost half of the competitions. Great service, great scooter, great price! read more

Scooter King was my best find when my family and I visited Orlando. I did a request through Yelp messaging and this company got right back to me. The service was awesome. I was able to get two scooters, one for my son who had a broken leg and one for my mother who could not walk the long distances through the amusement parks. On some of the rides, it helped us get up to the front of the line faster. I feel so fortunate that we found Scooter King since the company that Disney recommended was all booked up and we had to find it last minute. The gentleman at Scooter King brought the scooters right to our door and we kept them for five days. It was a lot less expensive than the Disney scooters. This was totally worth it. I highly recommend this company. read more

Scooter King Orlando was terrific for our recent visit!! They were accommodating with our drop off and pick up times, brought the scooter to our resort (a competitor wouldn't do that and another wouldn't accommodate our timing, while WDW is only first-come!?!), were very patient and gracious with our questions AND had the best rate!! THIS IS THE BEST EXPERIENCE ONE COULD ASK FOR!! read more

I needed a EWC for my sister-in-law (who is waiting hip surgery) for our vacation in Florida. called this company and he said that he delivered to our area and would deliver any day and time. Set up the delivery for around 6 pm on a Saturday. well, my flight got cancelled and we ended up getting in after 9 pm. He still came and delivered the electric wheelchair and extended our rental for a day with no extra cost because of getting it so late. Outstanding service and quality!! I highly recommend this company!! read more

We were extremely pleased with Scooter King Orlando. They were so easy to work with and went above and beyond when we had a situation arise where we lost a key. They actually met us right before we were going to Magic Kingdom so we were able to use the scooter that next day. They also were VERY flexible and accommodating at all times -- and human. :) I would highly recommend using them. And we will definitely be using them in the future. read more

Scooter King Orlando saved our vacation to Disney World. Upon arriving at Magic Kingdom, we learned that the scooters were first come first serve. Thank goodness Scooter King Orlando came to our rescue and provided us with reliable and affordable scooters. Delivery was timely, and the employee was hospitable and gave us a rundown on using the scooters. read more

Great delivery to our hotel and picked up the day we left... batteries stayed charged all day...

Called several places before this. None could have a scooter to us before tomorrow afternoon. I didn't even have to ask here! The guy that answered the phone was super polite and said he would drop ours off this evening. He even offered a coupon code without me even asking for it!!! read more

Was in need of a last-minute rental and Scooter King was more than happy to help all while providing excellent service. Dropped off and picked up at our location and took the time to explain how everything works and made sure we were comfortable. Would definitely use this service again. read more

I rented two scooters from scooter king to use at Universal Studios. I was told they would bring it to the hotel we were staying at around 6:30-7:00 am and call us when they arrived. At 7:30 I called them because I hadn't gotten a call yet. They said ohh we dropped it off at the front desk, so I go up there, no scooters. After 30 mins and two calls I find out they took them to the wrong hotel. It took another hour to get our scooters finally to us. The one scooter worked fine, last from morning to night and still showed completely full battery. The one arm rest was missing the nut on the bolt so the entire time I had to keep pushing the bolt back through and the armrest literally felt like it was going to fall off any moment. The whole front end cracked and creaked the entire time also. The second scooter died every day after just a couple hours. After the second time of having to push it about a mile, I contacted scooter king and informed them about the scooter dying after a couple of hours each day. I was told to leave it in the lobby of the hotel and someone would come swap it out. The next morning I go pick it up from the front desk, it was the same scooter so I thought well maybe they swapped out for a new battery. Half way through the day at universal again the scooter died, and we had to push it about a mile back to the hotel. Not to mention on of the chargers was broken. So not only did I lose half of a day being able to use the scooter, it still didn't work. All in all I used it less than 2 full days out of a 5 day rental. Avoid this company at all costs. Absolutely horrible to deal with and they don't know what customer service means. read more