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Orlando, FL

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National Seating & Mobility

2.8 (4 reviews)
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ScooterBug - Great scooter at Soarin

ScooterBug

(188 reviews)

South Orange Blossom Trail / OBT

This is our first time renting & first time using a scooter/ECV. I rented for my 82 year old mother…read morewhile we were in Disney World. Renting a scooter/ECV thru ScooterBug, Orlando was the best thing we ever did for visiting Disney World! Their staff is extremely friendly & helpful. Do yourself a favor & call them with questions. I booked the portable Resort Lite ECV scooter online for my mother after reading all ECV descriptions. I called to add a shade to our reservation. The rep asked me a few questions about our expected usage. I reserved the portable scooter for the included 2 batteries figuring double the battery life would get us thru the day. The rep/manager (sorry I forgot your name) explained that the 2 batteries equal the total charge of 20 mile range not a total 40 mile range. Since we were staying on Disney property, she explained that we didn't need the portability & would be better off renting the Resort ECV & turn off the scooter whenever we weren't moving. Turning it off & on worked like a dream. The battery lasted all day & never went into the red/low battery zone. We had a hiccup when we arrived at our Disney Resort Hotel. The scooter wasn't there. After calling & complaining to ScooterBug, I then called to apologize as it was Disney that dropped the ball. We changed Disney Hotels & the Disney Hotel rep said they would notify ScooterBug of our new hotel location & never did. ScooterBug was able to get the scooter to us the next day & I even got a text notifying me of its arrival. Our hotel's Bell Services showed us how to use the scooter. Mom adapted quickly & easily to using it. I even rode it a few times as she had trouble navigating the theme park turns in the line queues. I found the queues easy to navigate. The scooter can make the tightest of turns! We used the basket on the front to hold our water bottles & bags. Our bottles & bags made it easy to find our scooter amongst the sea of scooters in Disney World. We used the scooter in Magic Kingdom, Epcot & Hollywood Studios. The scooter gave us a magical experience at all 3 parks. If you ever need a Scooter/ECV while in the Orlando area, ScooterBug is the one to rent from!

We chose them because they delivered to our hotel. But WOW. Would not book them again. Their ECV…read moredied the first day we had it (it didnt even make it out of the hotel lobby), then another one died another day in the park. We had to rent park scooters 2 days of our trip. Also, I requested cane holders on mine, they never came. When I tried to get a refund for my cane holders and rental that never worked, they gave me the bare minimum and discounted rates. And it took HOURS of phone calls + multiple people to even get that refund. Would not use agian.

National Seating & Mobility - mobilityequipment - Updated October 2026

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