I have been to this location twice in trying to decide what scooter to purchase for my elderly…read moremother. Both times I had excellent and very patient assistance from James (Jim) and Allen. My mother was able to try out the scooter we were considering and James helped me learn how to take it apart and put it back together again. I found the pricing at Florida Mobility better than many places and I like that the scooter can be serviced here by Allen, who really knows what he's doing. We did ultimately buy the Pride Elite Traveler 4 wheeled scooter, from them, along with their batteries for life plan. I would definitely recommend buying from this company but I would also recommend that if you don't purchase your product on the day they quote you, get a written quote so you won't have a problem later.

Depends on what you are in need of and your budget. The…read moresales staff are very friendly and will accommodate you to the best they can.

The booking online on their website was easy and they communicate through text for questions and…read moreconcerns. They were communicative during delivery and pick up at our resorts. They also had very good pricing and gave my parents some comfort and convince (actually big comfort) during our days at the park! I would definitely use them again. There was only one time when one of the scooters stalled in movement but all I had to do is ask my mom to turn it off and the it back on. Loved that the scooters come with baskets and a pocket in the back for the chargers. Made storage for my parents stuff convenient.

Thank you for helping me with an urgent need (my back went out on me while at the theme parks"…read more You responded fast and your prices are competitive. Returning the scooter through the guest services at our hotel was a great relief! Will use you again for sure. Terry

Easy pick up and drop off...great staff. Most affordable of the numerous options in Disney. …read more Military friendly.

I've rented from Randy's two years in a row now. They are fantastic! They offer personalized…read moreservice and have gone above and beyond what is required of their service. They drop off and pick up at your resort. I'll be back next year!! Rent from Randy's!!!

Seamless process. Delivered to Disney campground as promised. Equipment was clean and well…read moremaintained. Using them again on my next trip.

Horrible, This was the worst experience ever. I used rental…read morefor 3 days, at Disney world. The scooter would not hold a charge longer than 2 hours. When I called 3 different times to their troubleshooting line, speaking to 3 different agents, they told me I was either too heavy (I weigh 135) or I was going up too many hills, and I'm expected to charge the scooter when I goon each ride. I was notable to use it while standing through lines to rides at all. I told them there are not that many electrical sites within the parks, I was told I should have asked staff, like I was an idiot and never thought of that. I did go to staff and was told there was only one location at each park and they keep them pretty well hidden. Please note, my need to charge the scooter at 3 different parks, 2-3x at each, I never came across another scooter getting charged. Even the key says to charge overnight for a full days use. This was a terrible experience, please don't put yourself through it.

The Employees here were prompt in returning my/my Dr.s phone calls and scheduling appointments…read more They are very knowledgeable and patiently explained the use/care of the equipment/supplies and answered all of my questions. Although the facility seems fairly small the seem to provide an extensive selection of medical equipment and supplies, equipment ranging from wheel chairs and canes to custom orthotics. I would venture to say, if they don't stock what you need then they can probably get it for you.

I really appreciate this business. I was down in Florida on deployment and needed some medical…read moreequipment that I had forgot. They had what I needed and delivered it. Very friendly staff. I recommend this place.

Excellent, excellent service, made it easy!! highly recommend! This is a reliable professional run…read morecompany and you can tell!

Beyond thankful. My son started limping day 1 on vaca and not wanting to go home we rented a wheel…read morechair and within an hour we were back on. Staff was so easy to work with and they were a real life saver. Would recommend to anyone needing mobility assistance.

Very good customer service and a full inventory of medical supplies and equipment. I been going to…read morethem for years and has always gotten good survive.

The wife sprained her ankle while visiting Universal Studios. The scooter rental saved our trip…read more The owner was knowledgeable and helpful.

Shannon and David are amazing people. I got an EZ lock installed in my vehicle today and things…read morewent great. The installation was fast and professional and the customer service was outstanding. The price that they quoted me was cheaper than two other mobility places in Orlando. I'm sticking with this small business because not only they've been in business for over 40 years but because they are honest and friendly! Highly recommend!

I've been coming here for my adapted mobility equipment for my van for over 20 years. Shannon and…read moreDave treat you like family.

Update on stairlift. Acorn managed to come out 0n 7/30/25 which my wife and I were happy about. I…read moreguess you need to bitch and let them know you were going to report them, this was a medical necessity these need to be addressed first even if you need to reschedule someone else. Thank you Acorn.

If they actually followed the terms and conditions of their contract and gave you the right under…read morethe contract to cancel in 3 business days with no penalties and a full refund ! Clearly stated on the contract both of us signed. In my house that he came to. Just to give me a quote. Instead I felt pressured and I gave him my CC which he charged 305.00 dollars to the break down was 255.00 dollars for a permit and the 50.00 was an equipment fee deposit. He told me roughly 3 days it would take for the process of the permit. After he left I got my summary of benefits for my Medicare advantage plan and found out that they would not pay for it. So first thing on Monday morning 04/13/2026 I text message Darin and told him to stop the permit process because I just couldn't afford it. I know Darin read the text message because my phone showed me that he had. As time passed I thought that he was working on canceling the permit process. Instead he called me over 3 hours later and told me that the permit was ready and he said he didn't expect it to happen that fast. So he gave me the office number to call and the woman who I talked to said I was too late and there was nothing I could do. My text message went out to him at 6:23 am on 04/13 /2026 . He had enough time to stop and refund me my money. I believe he did it on purpose to keep me locked in the deal with him and his company.