I have been to this location twice in trying to decide what scooter to purchase for my elderly…read moremother. Both times I had excellent and very patient assistance from James (Jim) and Allen. My mother was able to try out the scooter we were considering and James helped me learn how to take it apart and put it back together again. I found the pricing at Florida Mobility better than many places and I like that the scooter can be serviced here by Allen, who really knows what he's doing. We did ultimately buy the Pride Elite Traveler 4 wheeled scooter, from them, along with their batteries for life plan. I would definitely recommend buying from this company but I would also recommend that if you don't purchase your product on the day they quote you, get a written quote so you won't have a problem later.

Depends on what you are in need of and your budget. The…read moresales staff are very friendly and will accommodate you to the best they can.

The Employees here were prompt in returning my/my Dr.s phone calls and scheduling appointments…read more They are very knowledgeable and patiently explained the use/care of the equipment/supplies and answered all of my questions. Although the facility seems fairly small the seem to provide an extensive selection of medical equipment and supplies, equipment ranging from wheel chairs and canes to custom orthotics. I would venture to say, if they don't stock what you need then they can probably get it for you.

I really appreciate this business. I was down in Florida on deployment and needed some medical…read moreequipment that I had forgot. They had what I needed and delivered it. Very friendly staff. I recommend this place.

Oscar, the owner is a great guy and really helped me with my weight loss journey. I really…read moreappreciate his help and just happen to be going there today to get see if I can get my other medication sent to him because he has more integrity than most of the pharmacist in this area and I hope we can work out getting my other medication for me because it seems to be really a real pharmacist who's helping out the community not just a bitter person working for Walgreens

From the owner: PHD Pharmacy and Medical Suppliesread more

Shannon and David are amazing people. I got an EZ lock installed in my vehicle today and things…read morewent great. The installation was fast and professional and the customer service was outstanding. The price that they quoted me was cheaper than two other mobility places in Orlando. I'm sticking with this small business because not only they've been in business for over 40 years but because they are honest and friendly! Highly recommend!

I've been coming here for my adapted mobility equipment for my van for over 20 years. Shannon and…read moreDave treat you like family.

I rented a wheelchair for a week at Disney. The chair arrived an hour and forty five minutes after…read moreI asked for it to be dropped off and you have to wait for it. The chair we got needs to be decommissioned! It made a terrible clanking noise when we pushed it and the foot rests would not stay up which made moving away from the chair very dangerous for the person I rented the chair for. It was very hard to push. I asked for a discount since I had to wait so long for the chair to arrive and they said they would consider this and never responded. I sent a video of the clanking and the foot rest issues and they never responded. Drop off was also very complicated. If you are going to Disney DO NOT RENT FROM THIS COMPANY!

From the owner: Welcome to CND Express Scooters - your key to enhancing Florida getaways for your clients! Unlock…read moreexclusive perks and dedicated support. Simplify your clients' Florida mobility with us. Ready for unforgettable adventures? Join us today!

This used to be Colonial Medical Supply. I went there last week to inquire about compression…read moresocks. The place was a mess. As I walked in the store, The person in there was working on a wheelchair. I stood by the desk and he finally came over. I handed him the paper from my doctor, he looked at it and said "We don't take insurance". That was all he said. Nothing else. I will never do business there or recommend anyone to take their business there.

Took the time to help make the mask fit and was open on a holiday. It may cost more, but it is…read moreworth the effort they made.

This gentleman was so kind to help me over the phone. I'm not even in a service area. As far as I'm…read moreconcerned. He's ready for Saint Hood. Thank you so much for your help. I can't tell you how much you've helped me. I'm severely handicapped and my chair going down as a real problem. I'll never forget your help and kindness.

Called Scooter Steve and he answered on first ring. Told him about a problem that my mom was having…read morewith her scooter and he diagnosed the issue on the spot. Mom on her way. Thanks Scooter Steve. If we need a replacement scooter or repair we will be in touch!

Miss Marie was very helpful in helping me with my issue she's number one…read more front desk clerk...also the Doctor, Thank you guys.

MetroMeds has the nicest people that work in there. They go out of their way to help you if they…read morecan. It's definitely one of the best pharmacies I've ever had the pleasure of being a client of.

This is the worst company I have ever dealt with , if you place an order you are lucky if you get…read moreit. I order a scooter on July 17 th 2022 and have not received any communication. Their Customer service and follow up is real bad. Do not use this company if you are disabled

BUYERS BEWARE! I wish I had read these reviews prior to…read morepurchasing anything from Progress Mobility, LLC. It seems their reputation for rudeness and lack of customer service is well documented. I purchased an E-Wheels EW-29 Red Trike R29-479 from Progress Mobility, LLC for $1500 in July 2018. I was so excited about this purchase. I received the Trike only to learn that the design is way different than a standard bicycle. The distance from the center of the seat to the center of the pedal apparatus is only approximately 5", where on a regular bike that distance is a little over double that distance at approximately 13.5". The result is that the seat is virtually on top of the pedal apparatus making it very difficult and, in my case, impossible to pedal. It literally feels like the pedals are behind me, which makes it impossible for me to pedal. In addition, the Progress Mobility website also states that the weight specifications for the EW-29 Trike is 400lbs but I weigh 270 and the tires depress to where they look almost flat when I mount the bike. I contacted Progress Mobility right away to let them know that I love the idea of the Trike but that for me the design makes it impossible for me to operate it and that I would need to arrange a return. Progress Mobility immediately took a rude and defensive tone and spoke over me. It seems easy enough to keep a happy customer by trying to work with them. I am sure their employees are great when all is going well. However, it's times like these that separate the good companies from the bad. My hope is that Progress Mobility would want to be one of the good ones. I don't mind paying a re-stocking fee if the return was my fault, but the way it is advertised is misleading at best and false at worst. I should not incur a bunch of fees for a product I can't even use. Very disappointed. Feel used and abused. Wanted to warn my fellow consumer.