I had a last minute same day need. They were highly recommended and so I sought their assistance. I…read morecalled around 10am and the scooter was at my hotel by 2 pm! I was extremely pleased with their product and customer service and I will definitely use them again!

They delivered the wrong scooters, then had to come back the next day with replacements. I give…read morethem credit for giving us an upgrade to their premium model, but these scooters are complete crap. Both had some minor mechanical issues (mainly with the canopies falling apart because the hardware was loose). The on/off switch on one of the scooters started failing after a few days - turning the key to the of position did nothing, the scooter remained powered up. Then the switch failed completely - the dash indicators showed that it was powered on, but the scooter wouldn't move. I had to push the thing up a ramp for about 50 feet - this was a challenge at I'm disabled hence why I needed that scooter in the first place. NEVER AGAIN will I rent from this company.

Great timing. Whatever they promised they delivered. It was done on time delivery and pick up…read more Battery lasted all day and when came home it was still four bars. I would use it again

Scooter was perfect and easy to maneuver (not to mention it was a fraction of the cost of renting…read morehim the parks.) It was at my hotel when I arrived, and when I called to turn it in early they came out and met me at the front of my Hotel. I only waited five minutes. Very friendly and accommodating. I'm a pass holder for Disney and Universal so will continue to rent from Mobility whenever at the parks. Excellent equipment and customer service!

When I go into a big box store like Walmart, Home Depot, Lowe's, etc., etc., I am always concerned…read moreif that battery that shows 100% charged is going to die within five minutes. Stores do a poor job of making sure their battery cells are still good. I just got back from Disney World. My wife rented me a Victory 10 3 wheel scooter from GMS. The battery meter has 2 red lines, 3 orange lines, and 5 green lines. During the seven days we were there, I never used more than two green lines. Six nights I only used 1 green line. I am extremely impressed with the Victory 10 3-wheel mobility scooter I got from GMS. Other places may not do as good of maintenance to make sure their battery cells hold capacity. I'm confident GMS tests those regularly. The drop off and pick up service was easy, the person was very nice. I cannot speak on price because my wife is the one that rented the scooter. But you can be confident that the battery will hold if you get it from GMS. We will use them again.

The drop off and pick up were easy and on time. The wheelchair didn't have my name on it so I had…read moreto just guess that it was mine by company name and style. I got a standard push wheelchair. It was a bit on the rickety and beat up side. One of the peddles wasn't tightened and was floppy. But it did the job and it was available on a very busy week at short notice. I had a great time at the parks with my family.

This should be the ONLY company you order a mobility scooter from. Let me tell you a few reasons…read morewhy.. They have the most affordable pricing 5 STAR delivery service pick up/ drop off Family owned (small business) Colored scooters! How fun?? You can get a pink one! LONGEST battery SUPER FAST! SPEEEDDD compared to many other companies. Super comfortable You can pay to add a basket to the back You can have an umbrella shade added too Hope all those reasons convinced you!! Praying for the day they expand to Southern California so I can refer all my clients with mobility issues when visiting Disneyland to use scootz. Until next time!!

We had my husbands wheelchair damaged on our flight & needed a rental scoots was able to get us a…read morechair the next morning. Delivered to our hotel and then it had a minor issue (still ran just had a noise) but they met us at our restaurant parking lot & fixed it immediately! Great Customer service & the staff was informative & friendly! We rented for 4 days & returned it to our hotel luggage dept it was very convenient & affordable! You can rent almost 3 days for the price of a mobility device in the amusement parks! Would definitely recommend & use again!

SOOOO glad we found Shea at Orlando Electric Scooter Rental!!! My husband and I have used him…read moreseveral times. We stayed in a hotel and Shea delivered and pick up from our resort. (Rode around Celebration, Fl. Almost 3 hours on a single charge) Also, with the best deals around. Never had a problem with the Segway scooters they run great. He knows we will be calling him again in the future. Thanks for the great service.

From the owner: IF you literally just coming from Bermuda, or Bahamas, just…read morecoming to enjoy the Orlando sunshine, well that's ok to. And if your like me, and had too many fruit drinks on the beach, and your no where near our location, we got your back too, we can deliver it to you to make sure you have that nice stroll through Lake Eola. Just let us know, we will take care of you.

Excellent, excellent service, made it easy!! highly recommend! This is a reliable professional run…read morecompany and you can tell!

Well someone took our scooter (whether by accident or intentional) and Buena Vista Rentals handled…read moreit efficiently. They had everything squared away and we didn't have any inconveniences. Amazing customer service! Thank you guys so much!

This is our first time renting & first time using a scooter/ECV. I rented for my 82 year old mother…read morewhile we were in Disney World. Renting a scooter/ECV thru ScooterBug, Orlando was the best thing we ever did for visiting Disney World! Their staff is extremely friendly & helpful. Do yourself a favor & call them with questions. I booked the portable Resort Lite ECV scooter online for my mother after reading all ECV descriptions. I called to add a shade to our reservation. The rep asked me a few questions about our expected usage. I reserved the portable scooter for the included 2 batteries figuring double the battery life would get us thru the day. The rep/manager (sorry I forgot your name) explained that the 2 batteries equal the total charge of 20 mile range not a total 40 mile range. Since we were staying on Disney property, she explained that we didn't need the portability & would be better off renting the Resort ECV & turn off the scooter whenever we weren't moving. Turning it off & on worked like a dream. The battery lasted all day & never went into the red/low battery zone. We had a hiccup when we arrived at our Disney Resort Hotel. The scooter wasn't there. After calling & complaining to ScooterBug, I then called to apologize as it was Disney that dropped the ball. We changed Disney Hotels & the Disney Hotel rep said they would notify ScooterBug of our new hotel location & never did. ScooterBug was able to get the scooter to us the next day & I even got a text notifying me of its arrival. Our hotel's Bell Services showed us how to use the scooter. Mom adapted quickly & easily to using it. I even rode it a few times as she had trouble navigating the theme park turns in the line queues. I found the queues easy to navigate. The scooter can make the tightest of turns! We used the basket on the front to hold our water bottles & bags. Our bottles & bags made it easy to find our scooter amongst the sea of scooters in Disney World. We used the scooter in Magic Kingdom, Epcot & Hollywood Studios. The scooter gave us a magical experience at all 3 parks. If you ever need a Scooter/ECV while in the Orlando area, ScooterBug is the one to rent from!

We chose them because they delivered to our hotel. But WOW. Would not book them again. Their ECV…read moredied the first day we had it (it didnt even make it out of the hotel lobby), then another one died another day in the park. We had to rent park scooters 2 days of our trip. Also, I requested cane holders on mine, they never came. When I tried to get a refund for my cane holders and rental that never worked, they gave me the bare minimum and discounted rates. And it took HOURS of phone calls + multiple people to even get that refund. Would not use agian.

Update: I want to revise my review because of the excellent customer service I received. I got a…read morephone call from Konni as soon as she found out there was an issue with the second scooter. She apologized and allowed me to express my concerns without argument. She gave truly great customer care and told me a third scooter had already been pulled from the wharehouse and was on the way. Apparently the second one was just whatever the guy had on the truck. Being a holiday weekend, I am so appreciative of her going the extra mile as I know they must be swamped. The new scooter is perfect and runs much better than the others. Idefinitely recommend this company. They have done right by me and I am grateful for not getting the brush off. Initial review below: Rented a Maxima scooter for today 9/1-9/4 . I am about 140 lbs below the limit so this ecv should handle me fine, but the one waiting for me at Shades of Green was so squeaky and loud it was giving me a headache. Called and customer service was very nice and sent someone right away. The gentlemen came with a new scooter within an hour, and everyone was so pleasant I wish I could leave a good review, but I can't. I showed the employee what was going on and how noisy the first one was, and he literally said to me that "A lot of them do that." I rent a scooter every time I come to Walt Disney World, and I come every other month. Never have I had one make any noises like this. I told him I would be returning the second scooter if it made noise too, but when I drove it I had no issues. Until I rounded the corner and of course, squeaky loud noises coming from the left rear wheel drive area (the first one has same issue but coming from rear right area) The scooter itself has seen better days and chunks are cut out of the wheels, I'm not sure what the issue is exactly , but I just finished driving 13 hours and I'm too exhausted to do anything other than drive this thing for the next few days. Its a shame really because everyone I have talked to there is kind, like I said I would love to recommend this place. But I can't, and I won't rent from them again.

The good: the scooter arrived to our hotel on time and it ran…read more The bad: the scooter was falling apart. There was only one arm rest, the seat cushion was coming undone at the seams, and here was a switch on the back that clearly was missing. Not sure we'd used BPM again because of the condition of the scooter

5 Star Service! Renting from them is easy. The scooters are comfortable and well charged…read more Knowledgable team on accessories and battery care! Highly recommend!

My go-to spot for mobility scooters while in Orlando. Customer service is always on point and the…read morescooters are better than anywhere else. They also offer a military discount, so that's a plus!

I did my research before I rented a scooter 4 years ago. I found Randy's and their price beat all…read morethe rest. They're smaller than the big companies so they can offer personalized service. For fours years they have consistently gone above and beyond. You owe it to yourself to compare their prices against all the rest. I guarantee you'll choose them

Easy pick up and drop off...great staff. Most affordable of the numerous options in Disney. …read more Military friendly.