We went ot Orlando Preowned for our car. We had a great experience. Adrian Reyes was very nice and…read moreinformative. We looked a couple places and this one was the most upfront and straightforward.

DECEPTIVE MARKETING: Can I leave zero stars?…read more Attempted to purchase a vehicle from Orlando Preowned advertised at $20,995 on the website. After scheduling an independent prepurchase inspection received the dealership's initial with an additional "Reconditioning" fee of $1987. When challenged, "the manager approved" a reduction of $500 for this "standard" fee. I let the vehicle go. Salesperson continued to ping my email with pressure that another sale might be pending, so I rereviewed the website and noted that Orlando Preowned advertises in general an on the specific vehicle "Zero Junk Fees & Zero Dealer Fees: The price you see is the price you get". While I'm no lawyer, this infers to me that the price on the vehicle landing page is the sale price I should expect. When confronted with this insight (with the GM copied), the salesperson dug their heels in again, reiterating this was a "standard" fee. The GMs response was to cut/paste the salespersons email as a reply without addition. Now I'm not a dumb consumer, and clearly certinly not as bright as the employees of this company, but " The price you see is the price you get" does mean something to the most of us, and I don't' think it aligns with Orlando Preowned's point of view. Disingenuous at best, more inline with deceptive, bait & switch

Purchased a car here last week and I had an amazing experience. I love my new car! Jonathan was…read moresuper fast with my paperwork and got my financing done in a pinch.

Business is full of liars, first they said they will trade and pay off a car from their own…read moredealership to find out only to find out they never pay the car off with the bank and that they showed as a REPO! Stay away from this dealership at all cost! Liars, shady and players. especially the location in APOPKA AND KIRKMAN! The the manager and salesman in APOPKA store are liars. Horrible lawyers will be getting involved. Scammers

I am having the best experience with Credit Cars. The staff are very welcoming and polite. The…read moresales agent I worked with is Greg. My credit was not all that good, but he took a chance on me anyway. If your looking to get in a car soon, stop by credit cars and tell them I sent you! One happy customer, Ashia B.

I'm going to make this short for now and may amend it later. I don't recall the salesman's name but…read morehe was very polite very professional and very cordial. Dexter one of the managers was also very helpful very polite very professional. The other manager, whose name I also can't all at the moment was also very polite and professional. Their business is very detailed, very well thought out and has everything that they need for an individual with troubled credit. They offer in-house insurance and in-house lending. They did accommodate my disability, and did modify their return policy to accommodate my disability. For this, I'm thankful appreciative, and they did the right thing in accordance with the ADA. The downside is that their pricing is a bit high because of who their clientele is. They also have mandatory warranty coverage. This is both good and bad. It protects their investment and your product but there's no way to opt out that's driving the cost of ownership higher. The other con is that they have a mandatory GPS tracking device that invade your privacy that you cannot opt out of. This is not only violate several privacy laws. It also violates the ADA. They violated the ADA, because I requested an accommodation for them to modify the warranty coverage to a shorter period to accommodate my disability related needs, and they failed and refused to respond as the ADA requires, in writing, demonstrating how they requested accommodation fundamentally alter the nature of their service product or activity. That is what is required, and they failed, and refused to do so. Overall, I do recommend them if you were in a situation that needs this type of service and is OK with the cons.

I have just completed my families fourth (4th) automobile purchase with Paul. I have found Paul to…read morebe professional, helpful and trustworthy. Additionally, he is stern. (Like when I want a car and he researches it to find that it has problems. He won't let me buy it!) Paul has walked me through the purchase of a Hummer, Volvo, Mercedes and now an Alfa Romeo. All have been exactly as advertised. I won't buy another car outside of Autoauctionguy.com again! NOT MY REAL PHOTO BTW!

Great place to buy a vehicle if you don't have a great deal to spend. Most vehicles are purchased…read morefrom an auction and they don't buy garbage, check them out...

Had my service appointment today. I have to say I was able to get in and out pretty quickly even…read morethough I was late to my appointment. Bryan was great and took care of what needed to be done. I loved the fact that he explained everything in advance. And now they even have video of your service. Now off I go to work.

I took my vehicle here for some regular maintenance…read more I showed up at my appointment time and was promptly greeted by a friendly attendant. After checking in my vehicle, my wife and I went into the waiting area which was very reminiscent of restaurant style seating with multiple tables and chairs around. Unfortunately there was no complimentary coffee or snacks. The did have a cafe where you could by food that looked sub-par. I was slightly annoyed because after 10 minutes of waiting, one of the salesman came up and tried to buy my car and get me to do a trade in option...I'm just here for service. Typical dealer behavior but I was disappointed by it. They told me it would be 1-1.5 hours but it ended up taking just over 3 hours, which I was OK with because they offered a complimentary shuttle to a nearby shopping center but it was still frustrating that their estimate was so far off. When it came time to pay, the charged an additional hidden $40 "dealer fee". Once again frustrating, I thought that's what I pay for when I pay for the labor hourly rate? They also added another small credit card fee. Things add up and it's frustrating that they aren't up front about their costs. They also tried to tell me my 10 month old battery was bad and needed replacing for over $300. Naturally I declined because my battery is working 100% fine. They definitely were trying to take advantage of me. Overall, I hoped for a better experience and won't be back. I usually always do my own maintenance for this very reason but was short on time. I will use another private shop next time.

Great selection of cars and really good people. Jerry and Hawk are awesome and they made everything…read morego real smooth and easy

We needed to replace my car recently due to its age and figured given the cost for…read morerepairs/maintenance over time, we might as well just upgrade our vehicle. After going through 3 different dealerships, we came to Enterprise and they couldn't have made the process easier and simpler. On my first round with them, Jose helped me find a vehicle. He went above and beyond to work with me and my foot hadn't even hit the door yet. Over the course of a week, he scoured the inventory across several locations and worked with a very picky Yelper finding him vehicle after vehicle. We landed on a Chevy Spark that, while it seemed nice, I just wasn't sold on. At that point, I needed a break from car shopping, so I thanked him for his time and told him I'd let him know when I get back to it. Flash forward a month. I get to a decent point and hop back onto the hunt. Unfortunately, Jose wasn't available the day I walked in. John was the first rep to greet me and was just as helpful, friendly and professional. It's clear that Enterprise treats you like a genuine person and there's no pressure for anything. They make sure everything is clear from the beginning and will work with you on getting car payments as low as they can for you. I walked away with a 2019 Nissan Sentra with 60,000 miles and I couldn't recommend Enterprise more.

"I recently purchased a 2024 Tesla Model Y Long Range AWD from Sidney at Michael's Auto in Orlando,…read moreFL. It was an outstanding experience! Sidney was knowledgeable, friendly, and made the entire process smooth and stress-free. Sidney really went above and beyond to ensure I understood every feature of the car and got a great deal. I couldn't be happier with my new Tesla and the top-notch service at Michael's Auto. Highly recommended!" "I'll admit, I was a bit nervous about buying a car all the way from Chandler, AZ. But Sidney at Michael's Auto made the distance feel like no big deal at all!" Sidney did a great job, great communication, texting and phone calls. He made the whole process simple and easy. I got on a flight from Phoenix to Orlando, Sidney picked me up, took me to the dealership, opened the dealership up early morning, got the car out for a test drive, did all the paperwork. It was by far the best. I would buy a car sight unseen from Sidney. He is a man of his word! He also checked on me all the way home to Chandler, AZ! Paul Rizzo, see videos on Youtube - "Smokewagon45"

I purchased a used vehicle from these guys. The car was in great shape. I expressed some concerns…read moreover one of the salesman that my wife and I were interacting with. The general manager called me personally to resolve any concerns and took full accountability and ownership over the situation. I would hands-down recommend this place. The ownership cares about making a customer feel more than just a transactional experience.

Prices to high for them old ass BMW value is down too much for used cars after 100,000 miles car…read moreneeds entire major replacement especially engine and a lot of little things start to be replaced can be quite expensive I've owned 6!BMWs!!

Dealer is advertising prices they will not honor on autotrader.com…read moreI sent an offer they did not accept, I called and they said the price was 20x advertised. The sales staff was rude and hostile, they do not care about false advertising. They stopped answering my questions on the phone and went silent for over 5 minutes wasting my time. Their actions are in violation of FTC consumer protection laws. Screenshots of the advertisements are here: https://photos.app.goo.gl/wcbwiWxq21uDvBRp6 https://photos.app.goo.gl/1iHTiTQJPtU2iMmE8

Very disorganized at the back end. It looked like a Chinese fire drill. All the customers around me…read morehad stink faces and the employees did a lot of wandering and lolly-gagging. My agent, Johnny, did a wonderful job trying to keep us in the loop, but the wait was still miserable. He was the only aspect of carmax that earned points with me. Many thanks to Johnny. We were there for four hours to buy a car we had transferred from Jacksonville, already had our financing in place and after a brief test drive, we decided to purchase. Arrived there at 14:00hrs and after ping-ponging back and forth with my bank, the funding arrived. Then the wait began... I have to add that at some point I had to use their facilities and here is where they get an F. The bathroom was nasty. It looked like one you would find in a very neglected filling station (gas station for you young 'uns). You'd think that when we are dealing with a horrible pandemic, they would at least be a little cleaner. The operation could use a major overall. They need to segregate those buying with those selling. ...and if you are going to take over 4 hours to make a sale that was a slam dunk, at least have more to offer the buyer then a measly bottle of water.

CarMax made the pick up process easy and seamless. The vehicle was ready as promised. We did an…read moreinspection of the work done before driving away. Good job done on the repairs made.