Business is full of liars, first they said they will trade and pay off a car from their own dealership to find out only to find out they never pay the car off with the bank and that they showed as a REPO! Stay away from this dealership at all cost! Liars, shady and players. especially the location in APOPKA AND KIRKMAN! The the manager and salesman in APOPKA store are liars. Horrible lawyers will be getting involved. Scammers read more

big dude disrespected my boys mom, acted childish, acted like he knew business and was horribly wrong. big dude better be glad ian rock his ahh. he sold a faulty car saying it was in good condition with nothing wrong but yet the car was messed up and almost had my best friend killed. they gave him a loaner while they fixed his car and even the loaner had a dead battery and left my boy at 1am in tampa waiting to get the car jumped. i wouldn't recommend anybody buy a car from these bozos ever. (p.s. if you want to squabble big boy lmk) read more

Purchased a car here last week and I had an amazing experience. I love my new car! Jonathan was super fast with my paperwork and got my financing done in a pinch. read more

Motor Car Concepts - Car - Used Car Dealers Near Me - Orlando, Florida

If I could give them a negative star I would! Do NOT buy a car from these crooks. I test drove a vehicle from them with intent to purchase. They gave me 24 hours to return the vehicle. I changed my mind about purchasing the vehicle and took their vehicle back, to retrieve my trade-in back and they stole my CD/Radio player out of my car, and this big guy, sitting behind the desk, in his office, argued with me stating that they did not steal my cd/radio player. The culprit know that they stole my system! It was a customized system and one of them took it! When they gave me my vehicle back, it was an empty space where my system use to be! They are CROOKS!!!! I will never in my life deal with this low down, shady, nasty, company ever again!!!!! BUYER BEWARE!!!!!!!! read more

Called for information on a Jeep and Eric was not just rude but was your typical used car salesman. He actually expected me to drive 4 hours to see a Carfax. Too shady -- run away FAST read more

terrible dealership, got a car 30 days ago!!! IT STILL HAS THE DEALER TAG ON IT!!! they still haven't replaced my tag after saying they would and there was a coolant leakage, they did fix that, all the tires were shot and bald, so they put used tires on it weeks after, the car came with alignment issues and wasn't balanced, i brought the car 2 different times and they couldn't fix it they actually made it worse, and to top it all off they sold me the car without telling me it has frame damage, i brought it to my mechanic that i've dealt with my whole life that i know through my family, and he told me that the car has terrible frame damage and said it's going to be around 7k-8k to fix and i got the car for 7k lol and im still making payments on it, my mechanic knows the owner of the dealership and called him and told him about everything and the owner hung up on him without saying nothing, and under florida statue chapter 501 section 976 requires a car dealership to tell you if it has any frame damage or any type of damage to the car. I'm going to the dealership tomorrow to talk with them hopefully we can get this resolved, or a court case will be coming. read more

This company is crap I got a car from them before I got home the engine light came on . 2 weeks after getting this car the starter went out 2 week later the cv axle fell out of the passenger side thank god I pulled into a repair shop to get the brakes done 5 mins sooner I would've been on the 408 @ 70 miles per hour and crashed and maybe hurt more killed someone's of myself . The coolant was brownish looking I had that flushed . And checked it days later after new coolant put in it was brown again . The car is crap . Which brings me to today renewing my tag which I couldn't do because motor car concepts put some kind of hold on my registration with Dmv here we are 6 months later and there's some hidden cost bs out of nowhere . So I call there and one female migrant whom I can't hardly understand a damn thing she's saying so she put another migrant on the phone who gets an attitude and tells and outtalks the customer ! So now I'm trying to calm down before I catch a criminal case . St the end of the day don't buy from this place these cars are crap and they survive off of poor people that can't go get a brand new car ! I know someone else that got a car from them. had the car 3 weeks and the motor blew dude been making payments on a car that don't run and they got the nerve to get attitudes with people about their hard earned money ! And to those non American chick Ms they got answering the phones hope your paperwork is right u have no idea who I work for but TRUMP 1st day in office might be a surprise visit to motor car concepts ! I was forced to put a star up there but I wish I coukd put the doo doo sign up there one thing for sure .I will make sure they don't resell this car to nonody if I turn it in believe that ! read more

BEWARE DONT EVER BUY HERE . They roll back miles on odometers. They have done it to a lot of people . They sell broken cars knowingly !!! Save your friends , family anyone from getting screwed by them !!!! Don't ever buy here share this post to everyone and on fb make it shareable !!! read more

I will NEVER EVER EVER EVER go back to this lot. They are sneaky and grimy and tell you and everything to get you into a car. While we were looking at different vehicles we saw roaches in many. We finally found one worth buying but had some minor fixes that needed to be done. We were told that as long as it was written down in the contract work it would get fixed. A year later it's still not fixed. I'm trying to get my registration renued and they put a 600$ hold on it but can't tell me what the hold is for. When I called to find out Yesenia answers every time and she is nothing but rude and disrespectful. She won't answer my questions but has no problems calling me names and swearing at me. I will NEVER recommend this place to anyone. AVOID MOTOR CAR CONCEPTS LIKE ITS THE COVID! read more

This place is built off of discrimination, poor salesmanship, and the unwillingness to express compassion. I set up an appointment to talk with their salesman Ramon. Not only did Ramon not follow up with me to confirm the appointment, when I got there, he did not care about anything, except how much I was going to put down. I explain to him my situation in hopes that he knew ways that could help me out, But inevitably he did not care. I used to work for a dealership, so I know that there are ways in which a salesman is supposed to interact with a client. These people are completely unprofessional, there's a reason why they're rated so poorly. They do not have any type of sales compassion at all, not all people are like that but these guys fit the sleazy car saleman read more

Bought a car from this dealer and the sell person lied through his teeth to get the sell. Personally, due to my own experience, recommend 100% not to buy a car from anyone in this dealership and if you have to do so, do your own carfax on the vehicle first and read everything you sign. Bought my vehicle from the 402 S. Kirkman location. It's a shame the owner allows his employees to work without due regard for the rights or feelings of people walking in. Simple inconsideration is what you can expect by purchasing from these people. read more

THIS PLACE WILL SCREW YOU OVER!!! Let me start this off by saying I have a 6 week old daughter which they knew about. And they also gave me a really horrible deal on an overpriced small car, I ended up going to another dealership who looked over the paper work. But I guess they are okay with screwing over a young mother during a pandemic. I came to this location met and spoke with owner as well as a sales associate. They showed several cars, all which didn't fit my budget or I didn't like the quality of them. I finally settled on a 2018 Yaris, bought it took it home. When I got home I noticed that the car had clearly never been detailed or cleaned since whoever had it (stains & old fast food wrappers)last which again, no big deal i can get it detailed. Now the issue came when i tried to put my daughters car seat in it and it wouldn't fit. It's squeezed between the front seat and the back seat. I called and explained this to them (THE NEXT DAY; less than 24 hours after getting the car). I asked if I didn't like the car would I be able to return and they said "absolutely not". I was upset and spoke with the person who recommended them (the owners nephew). Next day owner and nephew calls, owner denies saying that and says he will work something out for me either return me the money and take the car back or get me into a bigger car. Talk with the nephew and he says they won't give me my money back and I would need more money down to get into a bigger car. I'm not sure how's that's working with someone at all, if I had more money I wouldn't have came to this place and why even tell me you'd give me money back before if you won't. Anyways now I'm stuck in a dirty SMALL over priced car that I can't even fit my own daughters car seat into without squeezing it in. I don't even feel safe putting her in it. I wish I never came to this place. They gave me a crap deal and won't work with me. Also they've been ignoring me about getting me a real plate so I'm stuck with a temp for I don't know how long All I'm trying to do is make sure my new born child won't die in the chance of an accident but what do they care. DO NOT GET A CAR FROM HERE, they do not care abut you, they just want to make a sale. I see now they clearly have no passion for people. I've now been told by locals that this place sells over priced cars and aren't the best. I'm taking the car to PepBoys because who knows if it's actually taken cared of and running well. I wouldn't be surprised if it wasn't, this place likes to cut corners. I'm getting rid as of this crap tiny car as soon as I can. Lesson learned about buy here, pay here's! Biggest mistake ever. read more

They don't care about you. They don't even care for their employees which is why Theres less than 3 salesman per store so what makes you think they'll give 2 s***s about you or your purchase. All they will do is take advantage of your situation and you might end up even worse than you did when you walked in. Beware of the "warranty" . When your car is in the shop for 5 days or more because of an issue and they let you know it's all set after you called them 20 times, you'll be pretty surprised when you notice they didn't do a thing at all... forcing you to either play the same game or spend money out of your own pocket to fix elsewhere. You'll most likely be looking for ways to get yourself out of the car, only to find out that you'll pretty much die with them b/c your money won't be refunded and you'll have to do a voluntary repossession. read more

This place is horrible. I am not sure how they have more than one location. They have to be predators that pray on the needs of others that our down on their luck and have no other options. When I called this morning I got one price and had 80 percent of the cost of the car for a down-payment. The salesperson acted like he could not help me because my credit is challenged. So after I hung up with him I called back and got a person acting as if he was a Manger. He seemed to be willing to help. Yeah right. He told me he would look into the matter and get back to me. Do think that happened of course not. He never called back . Then I called thinking as a former GM of a dealership he got busy. When I called back the 3rd time the lady that answered said Ashley would call me back. No call back just a text.. Here is how that went. "Hello Mike, it's Ashley from Motor car concepts regarding your inquiry for a 2005 Ford mustang. I'm looking for a down payment of $3000 . Let me know if that would work for you. " My responses Please call me. Then my next text Wow second one of you have failed. My 3rd and final text to Ashley I am going to reach out to the management team. They should know what kind of sales team they have. This is poor. Do you think that received a response. Come on you know it didn't. So my last call to this poorly managed dealership went like this. The man that answered said he was the manager and I asked him if he remembered me and the issues I spoke to him about earlier. He said that they had 2 managers at that location and I must have spoken to the other one. I proceeded to explain what was going on. He said oh yeah I was the one you spoke to. That was a lie. He couldn't remember any of the details I spoke to the supposed Manger earlier about . He jacked the price up almost double. I was finished at this point. Yeah I should have gave up earlier. Please do not get in bed with these people. I imagine if they treat people like this,then I can bet you they don't stand by their products. BUYER BEWARE. read more

Saw a car advertised. When I clicked for more details the ad said "The price listed is the DOWN PAYMENT ONLY". Here's a suggestion for this sleazebag dealership: Put the f***ing price of the car where it belongs and stop trying to deceive people. Not surprised by the negative experiences others have had with this company. read more

This place is scamming people. I purchased a car from here 3 YEARS AGO. And I went to renew my registration at my local dmv and the dmv explained to me that this company put a hold on my registration renewal because of outstanding fees at the dealership. So I called the dealership and they said I had to pay them an extra $100 to get the block removed because I didn't pay them for registration. When I explained to them that the tag title and registration was handled at the DMV so I shouldn't owe them money for registration. And even if I did owe them money then that would have been included on the total the day I bought the car. They refused to provide me with any documentation or proof that I owe them this money. Before they hung up on me the said don't call back here again if you aren't ready to pay. Then of course I pay them and then coincidentally I get a fraudulent charge on my card 2 days later. This place will scam you and sell you a broken car that's bug infested. STAY AWAY AT ALL COSTS read more

This is the worst dealership to go too. I highly don't recommend it. They only care about money not about you. DONT GO THERE I PROMISE YOU WILL NOT BE HAPPY AT ALL. read more

Was sold a vehicle that was unsafe to drive and when this was brought to their attention was referred to a mechanic that made the vehicle more unsafe to drive while paying for the repair high payments low quality cars poor customer service save your money and buy a car somewhere else read more

I was interested in a car but their rude e-mails turned me off. Wouldn't even provide a ballpark price unless I provided a phone number. I have traveled cross-country for vehicles many times but will never visit this place. read more