I have used M&M twice (after two separate collisions) and had really great experiences both times. Everyone who works there is personable and professional, and they did great work on my car, returning it both times as good as new. They did the work in less than the time they projected, arranged for my car rental, and couldn't have been nicer. I don't want to have another collision (!) but I know exactly where to go if I do. The shop is just north of Colonial Drive, on the southern edge of Baldwin Park. read more

Anything dealing with car repairs is always such a huge pain and huge source of anxiety but M & M sets themselves apart by leaps and bounds. From the front window staff that was helpful and easy to reach and gave me no trouble when I needed to reschedule, to the people who actually repaired my car. The drop off process included dropping my car off and getting me in my rental and was in and out in about 20 minutes. I was given an estimate of when my car would be ready and it was ready on that exact date! Whenever I called with questions, the staff was highly responsive, friendly, and helpful. I didn't get the run around or any attitudes. I hope to not need auto body repairs again but if I do, I'll be happy to come back to M&M. read more

Best body shop in Orlando. They treat you like a human being not just a project. Very professional, nice office and waiting room, and fair prices. Work was completed on time and with the highest quality. Highly recommend! read more

After taking my car for an estimate at 10 am since they told me they only work by appointment, my contact info was double-checked and I was told that I would get an email later in the afternoon with the price of the repairs. I never heard from the woman who took the pictures so I called back 6 days later and she answered '' I am working on it today". I have yet to hear from her after that. I am getting the car fixed and painted by another company who in 15 minutes gave me a printed price with the breakdown of the cost of the body labor, paint labor, paint supplies, and parts. The job is at least $3,000.00 So I don't get why I was ignored especially since I am paying to get the job done and they don't have to deal with an insurance company. read more

M&M auto collision is a great establishment very professional and very clean work! Highly recommended. David , Charlie and the whole staff definitely have your needs on the top of their list! My wheels were completely destroyed and I was certain that they would need to be replaced, however I am not even sure how they did it but my wheels look better than before the incident! Whoever fixes their wheels over there does an amazing job! Kudos to the entire staff read more

After an accident, brought it in to M & M. This team is great. From the owner, Manny, to Charlie and David. The receptionists were super nice. This is a family owned and run business and it comes out in their hospitality. I just got my car back and it looks brand new. The attention to detail was flawless. Clean on the inside and out. 10/10 all around. Highly recommend this place. read more

I was in my first car accident. Waiting in a red light a vehicle crashed in the back of my Mustang. So you can imagine how I was feeling. I took my car to M&M Auto Repair. They were amazing. They made my first time dealing with this so easy and smooth. I thank them so much. They were on point. Making sure I was good, my car was being taken care of and even called the insurance company of the vehicle that hit me to make sure I had a rental for a certain amount of time until my vehicle was being fixed. Just got my baby today. My vehicle from the back looks like it never got hit. It looks so amazing. I couldn't thank them enough. If you need your vehicle to get fix and look new again this is the place for u. Great attitude, great customer care, they did amazing job. I can't complain at all. Thank you so much M & M Auto yeah made my experience so easy and smooth. Yah the best..!!! read more

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Excellent work and very friendly. They repaired my F150 door panel and hinges. Very high quality and extremely easy to deal with. They handled all Insurance items too. Would highly recommend. read more

This body shop was suggest by my insurance company to repair damage to my brand new car that someone backed into. From day one the customer service was exceptional. There has been no doubt that they truly care about the customer and the vehicle. They could clearly see I was upset by having a three month old car in the shop already. They pride themselves on returning the car to brand new! The craftsmanship and the care they took to fix my car was above and beyond all my expectations. It was refreshing to deal with honest, personable, and people that care about their work product! I would recommend them without reservation. read more

My husband was involved in an accident on Memorial Day May 30, 2016 and we filed a claim that same day. Despite the length of time it took to actually get his vehicle to a body shop for repair is a separate issue. We brought the vehicle to this place on June 20, 2016 because it was an approved vendor from his insurance company. After the estimate was approved by the insurance company, repairs began June 21, 2016. It is now July 28, 2016 and we still haven't received his vehicle back. Our insurance company, like most, only cover 30 days of rental reimbursement. We have been without his vehicle for two months now, and one month without a vehicle since repairs have started. I have never experienced this level of frustration with repairing a vehicle in my life and we have two little kids and two separate jobs to juggle without a vehicle. What a nightmare. When we call to get an update, we get the same news, the vehicle is undergoing inspection and we'll call when it's done. They never call. We always have to call for an update. They can't and won't give us an estimated date or time when the vehicle will be repaired. How many inspections does it have to go through before they figure out what's going on? I believe this is the third inspection to date and it seems that the person doing the inspections isn't very thorough if it's taken three times to find out the extent of damages. Wouldn't the vehicle be totaled if it was this complicated and took this long to finish the repair vehicle? The last phone call we made was yesterday and they hung up on us. We have filed a compliant with the Department of Agriculture. They will be reaching out to the business within the next 30 days to resolve this dispute. I can't believe it's came to this. read more

I had to get my bumper replaced and the service couldn't have been better. They were efficient, extremely kind, and complete professionals throughout the entire process. I've had numerous experiences with other auto body shops in the past and bar none, this was the best I've ever frequented. Would wholeheartedly recommend them. read more

M & M Auto Collision - Come visit in lovely Baldwin Park, conveniently located minutes from everywhere! - Body Shops Near Me - Orlando, Florida

We've had the best experience with M&M. Lauren took care of us so well. She called daily with updates and made our process so smooth and easy. Thank you M&M and thank you Lauren!! read more

After my car was rear ended, I was already stressed enough as it was. Getting my car fixed well and quickly was just icing on the cake. Luckily, M&M was everything I could've hoped for. They went the extra mile, too and made sure to fix things I hadn't even noticed were wrong! Most importantly, they kept me up to date on everything they were doing which I really appreciated. My car needed a lot of work and they got it back to me within a week which was so nice! I hope I never have to use them again for the same reason of course, but for body work in general I would absolutely come back. read more

Took my Saturn Sky to get a door skin repaired and after seeing the work that they have done in the past I knew exactly who to take my baby to. Without hesitation I called and made an appointment and they accommodated me right away, even though I did call last minute. I knew I can leave my car here with no worries. I was taken care of in a very professional way but still had a family feel which I love. I have some more cares that need little touch ups here and there and I have done nothing about because I was waiting to find the perfect shop. At last I have found it. Thank you M&M Auto Collision! read more

M & M have been so helpful through the process of my car accident. They have amazing customer service and a lovely staff. If I ever need repairs and or anything done on my vehicle I will definitely be coming back! 11/10 would recommend read more

I had the unfortunate luck to run into something while driving, and while I was not injured (and the guard rail was just fine), my poor little car got a fat lip. After wrangling with my insurance company, they sent me a list of car repair shops in my area, and I chose M&M after reading a few reviews. I was not disappointed. My car was ready before they promised, and they even cleaned the car and got out all the scratches. Their employees are all very professional and helpful. My windshield wipers had to be reset after my car was repaired and I had driven it for a few days, and they had me come in same-day and reset them in a few minutes while I waited. read more

The worst experience ever. No communication. You have to call them to get an update. They never have a real answer. They did no such courtesy for the two time they postponed my pick up date, which they did last minute. I gave my car with a full tank of gas and got it back with a quarter tank. I would never suggest them to anyone. read more

This was my second time getting my car fixed by M & M, and both times were fantastic! Of course, no one ever wants to be in the situation of having a busted car, but working with these guys makes it not suck as quite as much. First and foremost - the staff are wonderful. They are super friendly, very accommodating, reliable, honest, and fair. Shouts out to Diana and Jose (and all the other people who answered when I called a bunch of times :) ), who were so helpful and had wonderful attitudes! As far as the work goes (though I confess, I don't know much about cars) the estimates were totally fair, up-front, and when all was said and done, I paid EXACTLY what they quoted me. Lastly, not only was my car fixed perfectly, but it was also detailed and looked brand new when I picked it up. Definitely recommend this place. read more

I had my car fixed here recently and was really impressed by the professionalism of this establishment. The entire staff was great. I will definitely use them again if I need auto body work done. read more

I was involved in an three vehicle accident on 9/23/2016 that was not my fault. I decided to file through my own insurance while the other company was investigating the liability. Since my car was not drivable, I decided to use the body shop nearest me which was M&M Collision. David and the rest of the staff went above and beyond to ensure my vehicle was brought back to the pre-accident condition after a lengthy and extensive repair. I would highly recommend M&M for any vehicle body repair! The whole staff was very nice and attentive. Thank you! read more

We got one of our cars repaired here. They did a nice very nice job. They helped us get a rental, and kept us updated through all steps of the process. read more

I just picked up my car and am thrilled with the results. Jose was terrific to work with and made sure the body work looked perfect. The work was done on time also. I would recommend this shop without hesitation. read more

Easiest, most professional group to work with. A wrecked car is such a stressor. everyone at M&M is efficient knowledgeable and kind

Great shop. When I was extremely picky about a detail on my bumper repair, they refused to let it slide and requested a chance to make it right. When I picked up my car it was perfect. Nice to have a shop that wants to make sure that even picky customers are very satisfied. read more

super nice people who made a bad situation better. thanks to their good work my car looks great again.