I settled on Austin Specialty after calling several carpet cleaning companies in the area. I am so happy with my choice! My large area had never been professionally cleaned, is shaggy, and light gray. I was a bit anxiety about how it turn out, but the end result is beautiful! My rug looks great and feeling so soft. Tip: at the time of my appointment they had a coupon online, so check. Also, they do pick up and deliver, but there are stipulations so get the deets. I am.very happy and recommend this business!! read more

Friendly staff who do a great job with tricky upholstery cleaning projects. Reasonably priced

I've used ASC for their new furniture cleaning plans for years. I had them over to clean our furniture and they took our rug to their warehouse to clean and delivered and re-installed it. Everything looks amazing! I will definitely only use them from now on. read more

I've used Austin Specialty for years for drapery cleaning and they never disappoint. They've always set my expectations so I know what to expect. I would highly recommend them. read more

A friend's dark indigo jeans left blue stains on our two-year old, off-white/cream colored sectional. My designer recommended ASC, I emailed them pics and they called back to tell me they'd need the sofa sections in their facility to work on them. They arranged to pick them up. A week later I have them back and am extremely happy/pleased with the result. They were easy to work with and the cost was very reasonable, under $200. I would highly recommend them and will use them again if needed! read more

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During a recent home purchase all my household goods set in storage for 60 days and everything got really dusted. My HUGE sectional needing a good cleaning anyway. Very satisfied with ASC. Appointment scheduling was a breeze, technician was very courteous, cleaning was performed in timely manner, and the tech left the house as clean as it was when he came. My sofa looks brand new! Thanks ASC! [I sound like I'm making a cheesy TV ad for this place - blush] read more

The folks at Austin Specialty Cleaners do an excellent job cleaning our customer draperies. Their professionalism and courtesy is superior and I would not trust anyone else in Central Texas to handle and clean our custom draperies. read more

These people are a like finding a treasure. They are professional, experienced and just down to earth nice. The came to the house and picked up the drape, bedspread and valances and when finished brought them back even hung the valances. One drape came back white and so pristine I thought it was a soft green. It's like having a new window covering. I highly recommend this company. read more

My mom really should be on yelp. I know when she gives me a recommendation, it is always a good one. Carol and K.C. are easy and pleasant to work with and they have enough experience to say confidently what they can and cannot clean. 1. AREA RUGS: When I asked for a place that cleans vintage persian rugs, she suggested Austin Specialty Cleaners. They did a great job on about 20 very old and beautiful ($) rugs and they were honest about the one rug that had stains they knew that they could not remove. 2. LARGE BEDSPREAD: I recently needed a large bedspread cleaned and knew it would be too much for a washing machine. I priced it at a dry cleaning place and then my mom suggested Austin Specialty as they clean large soft goods... they were half of the price of a dry cleaner, and from what i see, they did an excellent job. 3. ON SITE CLEANING: Free in-home estimates and in-home cleaning for carpets, upholstery, blinds, tile and stone. 4. LEATHER: I didn't ask about this one, but if they do it, I am sure they do it well. Not sure I would relish the thought as much as they do of being Austin's Pee Specialists, but someone has to step forward and be good at removing unwanted stains and odors. read more

From start to finish, this place did us a great service. From the time I picked up the phone to final invoice time, I was extremely impressed with their service, procedure, and overall professionalism. I won't be going to the other team again or that steem cleaner who both seem to have big advertising budgets, but lose me when a guy who has been cleaning carpets for a week steps across the threshhold. I will never again experience that sinking feeling that there is not a good steam cleaning service in this town. I called to ask them what they could do for my lady so that she could leave a rental property and move into the house that we painstakingly designed to fit both our lifestyles. It was on my shoulders to make a good decision regarding how that chapter in our life would end and we could get to the huge task ahead of setting up a life together in a new home. I needed to bring that chapter to a close on a good sentiment. I made an appointment with their sales guy who came to look at the place. He told me there were no guarantees about whether the pet stains would come out, and anyone who gave those to me were fibbing about their abilities. He went on to explain that prolonged exposure of carpet to animal urine changes the dye profile permanently. He even gave me the best home recipe for removing pet stains when they happen. He gave me a low price that beat the next bidder by 60 dollars. I wondered what the catch was. He said that I needed an experienced cleaner to work on our place, a master cleaner. He was going to send his fellow who has been cleaning for 20 years. I was impressed. Sterling, their master cleaner, showed and began working. He didn't have a lot to say. He tuned out everything to focus on the task at hand- cleaning. He spot treated, he cleaned for about an hour and a half. It didn't bother me that he didn't care to chat. I was impressed with his ethic, but made sure that I stayed out of his way and he didn't feel like I was looking over his shoulder. When he finished he handed me the bill. It was exactly what they quoted me on the day of the sale - no catch. This is a local company who has been in business for more than 20 years. They are truly as good as it gets. I am happy to report that they effectively removed the stress of cleaning the carpets for us by giving us a slightly lower price since the house was empty (without furniture) than they would have with furniture. You had better believe that I will call Austin Specialty Cleaners again and I will recommend them to anyone who needs steam cleaning services. If their other services are as good as this one I will be using those too. And mission accomplished on leaving the other house with a good sentiment. Thank you Austin Specialty Cleaners. read more

Cleaning was good; pleats not really set in well, but clean and presentable. HOWEVER, the tech who came out promised to fuse the tear in my custom drapes. When they delivered the drapes, there was a slap dash piece of tape on the back of the material that didn't even go the length of the tear. They applied nothing to the lining - just left the tear hanging. When I showed it to the tech, he said "eh - safety pin!" When I asked if he deducted the cost of the fusing, he said he hadn't charged for it in the first place, so I guess in this case, I got what I paid for. read more

Austin Specialty Cleaners - This is a picture of the tape that was meant to fuse the two pieces together. - Carpet Cleaning Near Me - Cedar Park, Texas

Paid $100 to have my rug cleaned. It still smelled like dank dog afterwards, couldn't really tell any difference. I guess it's cleaner than it was? read more

I've used this company several times to clean upholstery, leather, oriental rugs and curtains! They've always done an excellent job every time! I highly recommend them! read more

Great cleaners, I love the family business vibe. They were helpful and honest with me, I had already tried to get a stain out of the sofa cushion before bringing it in and because of the chemical I used they couldn't get the stain out fully but told me exactly that and what to use instead next time. Will definitely return here if needed! read more

These guys are amazing. My grandmother-in-law passed away recently and left truckloads of antiques and other sorts of knickknacks for my family and I. Most of it was in great condition, but there were a few items that seemed too far gone to be saved. They also just happened to have immense sentimental value to my wife. I had asked around everywhere and found no one who seemed confident enough to risk cleaning them, and finally someone pointed me to KC at Austin Specialty Cleaners. I brought one item to them, a hand-woven Peruvian tapestry that had basically been soaking in cat urine for ages, expecting to hear the same thing everyone else had said. But after a few minutes of examining the rug, he told me he could do it. I was shocked. Everyone else had either told me they just didn't know what to do, or that they weren't sure enough for me to risk damaging the tapestry. After a few days, they called me back and told me all was well. They'd gotten out the stench completely, and had even managed to get some other old stains as well. My wife was ecstatic. It did come with a hefty price tag, but it was definitely worth it. We brought the rest of the fragile stuff over to them and everything went very quickly and smoothly. I'd highly recommend them to anyone, especially if it's something risky that needs a professional pair of hands. I'm very satisfied and will be back again. read more

This is the first time I'd used Austin Specialty cleaners after a recommendation from a friend. I had two pleather & cloth couches to clean, that had no stains, but lots of dog dander from their previous owners. I scheduled my appointment through their website and got the coupon they suggested. Everyone who I spoke with was courteous and really interested in helping me. They even emailed me information about a spray to use for further allergy issues. The couches look great and I've had no more allergy issues, plus it cost less than anticipated. They were really great. I wouldn't hesitate to recommend them or use them again. read more

Way overpriced @ $0.39 a square foot. So for a modest 2,000 square foot area it would cost $780??? I have had carpet shampoo done many times and never was quoted a rate like that! I'll let y'all know if I find a better option with regards to price and service read more

Not sure what happened to this mom and pop rug cleaning business. They used to be good. Husband and I have quite a collection of oriental rugs and we've had ASC clean these with good results in the past. Unfortunately the last two times I've taken my rugs in things have just been weird. Normally if something is just weird I let slide but when I business takes my money and doesn't deliver as promised I tend to get a bit tetchy. Like I said, time before last was weird with some odd coupon thing that you're supposed to buy on their website for $100 and get $200 off. The extra $100 discount is supposed to appear on the invoice. It does not. Ok this was a mixup and I just let it slide. But last time, hoo boy. One big rug, two little rugs. Hubs took these three in for cleaning, paid online with this goofy coupon thing plus a separate transaction for the main invoice. After a week or so husband picked up the rugs and did not look at them and dragged all three into the house. When we unrolled the rugs the big rug wasn't ours; the two little rugs were definitely ours and definitely had *not* been cleaned. So poor hubs dragged all three rugs back into his truck; I called the business, husband brought the rugs back. Another week or so and husband picks up the rugs, drags them into the house, and indeed the big rug was ours. But. It had not been cleaned. The two little rugs did get cleaned. Poor hubs was pooped and by now I was pretty fed up. No, husband was not going to schlep that big heavy rug back again. I called the business and spoke with the owner. After some back and forth he told me he would send a check by the end of the week; why a credit card refund wasn't considered is a mystery. Plus the whole thing is complicated by this discount. Husband did some math and the refund would exceed the main invoice and take a bite out of the $100 coupon purchase. A week goes by, another week, no check. I call again but the owner is on vacation and after a lengthy explanation, the person that answered says they'll get in touch with the owner. I get a call next day saying the credit card refund would be processed for the partial amount and the remaining balance of about $30 will be sent in form of a check (again, I *know* that part refunds can be made on a credit card purchase so why not process a $30 refund?). Thankfully in another couple of days the credit card partial refund is processed. And as you might have guessed that trailing $30 left to refund is missing. No check ever received. Now $30 is not a lot. But. Heavy lifting with no offer to come pick up/deliver the rugs, crazy coupon thing that never registers on their website, and the wind up is we paid them $30 to haul our dirty rug around town. read more

Stay away, stay away, stay away from this rug cleaner. I had 2 very expensive rugs cleaned. I was satisfied with NONE of the cleaning, and the rugs are ruined. When I got back one oriental rug, the colors were no longer bright and patterns were smudged and run together. The colors ran. One area of the rug appeared 'acid burned, ' rough like brittle, dead grass. The soft texture of the expensive rug was history. Never, in a hundred years, would I have allowed this company to clean my expensive rug if I had known that they'd RUIN it. Just so you understand, the value of the rug was up in the thousands. I TOLD them that the colors would run and that they needed to take precautions. I asked them to take another expensive oriental silk rug and clean and sanitize it. We had an elderly dog that urinated on it. Never did they mention that the smell would/may not come out. I paid extra for the sanitizing process. I got this rug back (as well as the other above mentioned rug) after waiting over a month. I can only guess that the rug sat at Austin Specialty Cleaners so long that the urine settled in the rug. However, and again, I paid EXTRA to get the urine out. This rug has since been moved to the garage after having been "cleaned" and specifically "treated for urine." It smelled up the entire room after Austin Specialty Cleaners "cleaned" and "sanitized" it. Did I contact Austin Secialty Cleaners? Sure did. I contaced KC THREE times. He claimed to have NOT received the first email. He responded to my second email, however, when I wrote again, he ignored me. I guess he wants me to believe that he didn't receive this email either. This company slightly undercuts Deep Eddy Rug Cleaning. It would be VERY wise to check out the methods of cleaning and drying processes at Deep Eddy. I've found them to be FAR superior, and Austin Specialty Cleaners is not even in the same ball park. Consumer BEWARE. If Austin Specialty Cleaners ruins your valuable rugs, your will NOT get satisfaction whatsoever. They won't answer your emails, and will claim they didn't receive them. In conclusion, STAY AWAY, STAY AWAY, STAY AWAY. This is my $900 cleaning lesson. I paid to have my VERY EXPENSIVE oriental rugs ruined!!! read more

Our brand new, white linen, rather expensive sofa arrived Tuesday, and I had plans to have it treated with a fabric protectant, but I had not actually scheduled it yet. On Wednesday night our cats vomited on it, because of course they did. I tested the fabric cleaner that had worked very well on our last sofa - which was darker - in an area under the cushions and it left a very visible blob on the lighter fabric, so I decided the marks on the cushion were a job above my pay grade. I called Austin Specialty Cleaners on Thursday and Sterling came out, completely eliminated the cat vomit (as well as the blob from the fabric cleaner) and treated the sofa with a fabric protectant. It looks great. Huge relief. Thanks! read more

Austin Specialty Cleaners - Carpet Cleaning Near Me - Cedar Park, Texas

I used Austin Specialty Cleaners for two cloth chairs. They were right on time and cleaned up once they were done. They also provide this awesome, magical spot cleaning solution that works on EVERYTHING! read more

I will always use Austin Specialty Cleaners. They have cleaned all my draperies. I just had them clean my living room rug due to unexpected pet stains. They did a great job! read more

We have several sets of nice drapes and Roman shades in the house. I used Austin Specialty and am very pleased. It does cost more than carpet cleaning but it's more labor intensive. They came out to do an estimate, came out to pick up the drapes, came out to reinstall them (after cleaning). Always on time and professional. Good local (I assume) business). read more

I have a very nice leather sectional that had been in storage for months. While in storage, rodents made a home in many parts of it. I thought the damage was beyond repair. K.C. had me bring in a cushion to the shop to see if he thought he could clean. He then came to my house and spent half the day meticulously cleaning the sectional. He is very knowledgeable on all things leather and a nice guy as well. Would definitely use them again. read more

Second time I've used them to clean our white leather couch. I probably wouldn't get a white couch again, the dirt really show after a year or so, but these guys do a great job, looks like new. read more

Extremely disappointed. I brought a rug in on March 9th for cleaning. They said it would be ready the following Friday and to pick it up then and pay online. I paid online and went in on Saturday. He loaded the rug into my car and I immediately noticed that is still smelled like dog and they was still leftover strings from my dogs toys all over it. I went back inside to tell him it wasn't cleaned and he came out and said it sure wasn't. He apologized and said they will clean in on Monday and have it delivered on Tuesday. Tuesday came and went with no rug. I called today and they said they forgot. It was delivered today. The rug looks like it was vaccumed. The walking areas still look dirty and it still smells like dog.... Not only did they forget to clean my rug for a week then they forgot to deliver it and after all that it doesn't even smell clean. I truly feel I wasted money on this service. read more

I love supporting local businesses. I became acquainted with this company when I bought a sofa and added on the yearly cleaning warranty---well worth it. One of my sofas is out of the warranty but I still continue to get it cleaned. For the past 5 yrs they have been coming to my house to give my sofas a good spruce and cleaning. Stirling the master cleaner is professional and very focused on the tasks. Upon asking him if they could clean a raffia bench and some other pillows he said yes. 1.5 hours later I had 2 sofas, 1 bench and several pillows cleaned. It is easy to schedule, they are punctual and their price I find reasonable for the quality of work they provide. They also provided me the first time they came out with a special cleaning solution for spots...and it works like a charm. I highly recommend them. read more

KC came to my house and cleaned a white leather chair that was beyond dirty. It now looks amazing. He was very thorough and efficient. My chair now looks so fabulous, it's like he performed magic. The best, no doubt!!! read more

I got two sofas and a chair cleaned yesterday by Sterling. He did an excellent job! He was on-time, professional, and certainly knows what he is doing. The pieces were refreshed and we will get another year or two out of them. We will use this company again. read more

I've waited way too long (6 years) to get my champagne colored sofa, chair, and dining chairs cleaned, not to mention a couple of rugs, also light colored. (Twice I bought Groupons, only to have the companies go out of business before I could redeem - so that's my excuse for waiting so long.) I really needed to find a reliable, good company and asked a friend who was buying a light colored sofa for a recommendation - which turned out to be Austin Specialty Cleaners. Voila! They were easy to contact, quick to get out for an estimate, and yesterday they cleaned all my furniture and rugs and it was the best day of my life! Okay, a slight exaggeration, but they really did an outstanding job and my furniture and rugs look like new! Next time, I won't wait six years to call them! read more

They did a great job with our white leather couches and ottomans.

Website is easy to use. Sterling is courteous, efficient, and really good at what he does. Our white chairs came out looking like new.

Sterling was timely and efficient. We have used Austin Specialty Cleaners before and are always happy with the results. He did the work outside and presto! A clean WHITE couch. read more

Really - it was as good as it gets! Sterling was on time, diligent, quiet, and the club chairs (which the dribble-rump dogs have been fouling) are 4 shades more vibrant in color and smell wonderful. I will definitely use these folks again and recommend them with confidence. read more

Amazing! They cleaned my cow hide perfectly after I'd spilled a bowl soapy water (dawn dish soap) when trying to clean a small food stain. Will definitely be using their services again in the future. read more

Great, friendly service. Arrived on time and returned the rug on time as well. I needed help rolling the rug up and he never hesitated to help, I didn't even ask. read more

Once upon a time, I had a real grown-up sofa that said "dry clean only". I tried to keep it very clean, vacuuming regularly and rotating the cushions. Then I got the cutest little dog, who just wouldn't stay off the sofa. I decided I'd rather have a furry pup next to me than a clean sofa. Over the years, though, it got bad. Real bad. I tried a home dry-clean product that didn't help at all. It got to the point that I was resigned to having to buy another sofa, when I decided to give a cleaning service a shot. What a HUGE difference. The sofa is like brand-new. With the coupon offer, it was a small investment to have a "new" sofa again, but even at full-price it would be a bargain. read more

Can't rave enough about this company. I've used them (3) times, all cleaning my microfiber sectional. Prices are great. Customer service is impeccable. read more

I have used them several times, including recently to clean a large vegetable died hand knotted carpet. The owner and a helper showed up on time for both pickup and delivery. Furniture movement was done carefully. Quality of cleaning was superb. read more

Steer clear of Austin Specialty Cleaners. Last fall, a part of our house flooded with the heavy rains. A rug got wet. I work out of state right now, so my father in law came over that day and gave my wife a hand by taking the rug to Austin Specialty Cleaners. When my wife called them later to discuss the cost of cleaning the rug, the price they quoted was too high for us. We told them "no thanks" on the cleaning, and said we'd just come pick it up. They said we owed them $65 for drying it, which they did to prevent any mold. We told them it would have been nice if they had told us about the charge before they incurred it, but they would not waive the fee. They did offer to my wife to deliver it if she paid the fee. My wife told them she'd call me to see if that was ok with me. We did decide to pay the fee and get the rug, but my wife never got around to calling them until this week. Was it a long delay before we called them? Yes, it sure was. Did anyone at Austin Specialty call us to tell us that they had a problem holding on to the rug? Nope. Fast forward to this week. When my wife called today, she was told that since she never called them, they just assumed we did not want it and THREW THE RUG AWAY. When she expressed how upset she was that they did that without even calling us to warn us they would be throwing the rug away, Carol (she and her husband K.C. own the company) never said "sorry", she just said that their receipt has a disclaimer that they're not responsible for item left there for more then 30 days. Really, they want me to think they regularly throw their customers items away without even calling? How hard is it to give us a call and say "please pick up your rug this week or we're throwing it in the dumpster"? In this instance, it seems like they just failed to call, threw it away, and now fall back on a policy I doubt they've ever actually employed. I called Carol back. I told her that we really wished she would have called to tell us they were throwing the rug out. She trotted out the same excuse of the disclaimer. She also embarked on several other excuses, among them that the rug was thrown out because it was moldy, despite the fact that they had wanted to charge us $65 for drying the rug to prevent any mold. When I pointed that contradiction out, Carol then claimed the rug was moldy when we dropped it off, which it was not. When I told her that her story was now changing, Carol just hung up on me. When I called back a few minutes later to try and finish out conversation, no one would even pick up the phone. Is this junior high? Bottom line - maybe they are good cleaning rugs, I'll never pay them a dime to find out. But they are terrible at saying "I am sorry", they are terrible at giving you a call before they take such drastic action as throwing your rug away, and they are terrible at customer service. I do not recommend them to anyone. read more