Situation resolved after contacting manager. Had what was ordered 1 hour later. Thanks. Now to…read moresee if bills arrive on time with Coding included.

I arrived in Austin last night from Santa Fe with a cpap issue and Jason and his team helped me…read moreright away. I can't say enough good things about the quality of customer service and care these folks showed me. I highly recommend them.

If they don't have what you're looking for in store they will order and ship them to your home.read more

I visited your store on Thursday, January 12. It was recommended to me by my home health nurse and…read morealthough I live in Bastrop, the ride to Austin was pleasant enough and the visit to the store went very well. I was assisted by the very knowledgeable and helpful, Rachel. After being measured, she recommended % Jobst pantyhose. She worked with me taking pains to assist and teach me. Prior to posting this review, I read through many and I would certainly put my experience in the very positive column. To those who have said you were upwards to 25% higher than other establishments, I must disagree. My pantyhose were $90. The Amazon price was $80. I find the additional $10 was a small price for pay for Rachel to have spent a lot of time with me. She was patient and kind. Should I choose to buy a second pair I will not order from Amazon, but rather call to have you send them or revisit the store. You provide a valuable service. Additionally, you are a small local business. I like to support local and I feel you and others like you have a right to make a profit. The only suggestion I would make would be to have a few videos available on your website for those of us who need reinforcement on how to put such things on and take them off. Many thanks to you, your team and commitment to quality service.

Wow! I had a great experience with Erring Medical Equipment. I took my 87 year-old mother to the…read morestore for help with her walker. They were able to get us set up with what we needed in the right size. I would definitely recommend this group. Josh helped us. He was great. I think it was even his first day.

Super nice and very knowledgeable. Great to have a local place with medical supplies.read more

I've been using them for several years with little to no issue. I've been in need of new supplies…read morefor my CPAP and they will not answer their phone. I've called multi times and left messages to no avail. They're not worth the hassle.

I don't know what's going on with this business anymore, but they never answer their phone. I've…read morebeen trying to order my CPAP supplies for several days now. I leave Messages and no callbacks. It used to be a good company.

Outstanding client care and professionalism! Great recommendations regarding their medical…read moreequipment for sale and rental. I would certainly recommend their services!

Sorry, we had mixed experiences with Lakeway mobility. Husband was first transported by David with…read moreno problems on the outgoing trip to the nursing home. Despite husband's Immobility and frailness, David managed to get him in the wheelchair and delivered him to the home. Great service! But on the return, another younger driver refused to help my husband to get back in bed from the wheelchair so he sat in it for an hour before his nurse arrived. They just 'dumped' him in the living room and also had a hard time getting the wheelchair up one step into the home. I understand the liability issues but their website gives the impression they will help with patients with mobility issues.

They stall you when you try to get a mask that actually fits, tell you you only had 30 days to get…read morea proper fitting mask, tell you they "can't" order you a mask that actually fits, refuse to send in the correct paperwork to your insurance company. Bill you upfront and also your insurance for the same costs. And lie when you ask them to fix all of the above.

Kourtney was very caring and knowledgeable. Her instructions were very clear and easy to…read moreunderstand.

This is the only place to get your compounded prescriptions from. Stephanie, the compounding…read morepharmacist, is AMAZING!! So helpful and such an advocate for the patient ... and she will engage in text-based messages in order to provide the most thorough service she can. Plus, she pays attention - if a prescription doesn't look correct, she will reach out to the patient and then correct with your physician (other places would have just filled it as written). Parking lot is kind of a pain. Trust me, Stephanie is worth it!

I injured my foot on a Friday night and called Dripping Springs Pharmacy looking for help finding a…read morewalking boot and crutches. The gentleman I initially spoke with was kind and genuinely seemed to be trying to help me figure out my options. Unfortunately, when the pharmacist got on the phone, the tone of the conversation changed completely. I was already dealing with an injured foot and trying to figure out what I could do over the weekend. Instead of simply explaining that a prescription would be required for the boot, I felt like I was being lectured about the fact that it was the weekend and doctors wouldn't be available to write one. I was fully aware of that--that was exactly why I was calling the pharmacy to see what options I had. The issue wasn't that they couldn't provide the boot. I understand there may be rules or prescription requirements they have to follow. The issue was the tone and lack of empathy. When someone is hurt and calling for help, a little kindness and a simple explanation go a long way. I really appreciated the gentleman who first tried to assist me, but the interaction with the pharmacist was disappointing and left me feeling like I was an inconvenience rather than a customer asking for help.

They did a great job with my Mom's passing. My Dad was another story. We were told to give him a…read morecertain amount of Morphine, so we did. We had a helluva night. He was restless, kept trying to get up and run away. I broke my heart because I kept having to restrain him. We finally called the caregivers early the next morning. Through no fault of her own she had trouble finding the place. That day was so foggy I think London would have been proud. Once sh got there and saw what was happening, she asked us why we didn't call them. We didn't know we should've. But she was great! She ran my Mom and me off, and in ten minutes he was resting comfortably. She told us we could have upped the morphine dose. We didn't know that either. I suppose all of that should have been explained to us somewhere along the way. Maybe they told my Mom and it didn't take. Other than that they were good.

They delivered my knee scooter very quickly and the process was simple. The young lady who helped…read moreme was very polite and informed of their products and what would best suit me. Definitely recommend!