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    Express Care DME

    4.5 (2 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

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    6 years ago

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    Brodie Ranch Nursing And Rehabilitation Center

    Brodie Ranch Nursing And Rehabilitation Center

    1.8(23 reviews)
    1.1 mi

    Extremely poor care for the residents and the management doesn't care to respond to family/patient…read moreconcerns! Necessary patient treatment goes untreated for months before being addressed, if at all! My family member went into the establishment ambulatory and within weeks was bed bound due to "lack of therapists". SHAME! They say they switched companies recently... still no improvements! Very sad to see my loved one diminishing so rapidly due to this establishments neglect! ...and after paying nearly $6k PER month to reside there!!! SHAME!!!!!

    Horrible when they recently diagnosed someone there with COVID the unorganized chaos began. They…read moretook all of my family's property and did not return it (lotion, sanitizer, cough drops, soap, etc...). They have now said they are confused as to what belongs to whom there. So literally they stole all his items. Then they make my father wait over an hour and half to go to the bathroom and I hear the nurses complain saying the toilet is backed up and it is his fault. They will NOT care for you loved one here. They only serve two slices of bread with maybe a slice of tomato and small pint of juice and call it a meal. The food is beneath human consumption and poorest preparation. The nurses always walk in a snail's pace and talk with each other more thank caring for the patients. This place is no place for recovery they just want to ignore or get rid of those who must reside there temporarily.

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    Brodie Ranch Nursing And Rehabilitation Center
    Brodie Ranch Nursing And Rehabilitation Center
    Brodie Ranch Nursing And Rehabilitation Center

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    Healthline - Austin - Better. Smarter. Health Care @ Home.

    Healthline - Austin

    2.8(45 reviews)
    18.1 mi
    $$$

    Hello this is a non business question, but did any of your employees or customers turn in a black…read moreand leopard slim wallet today? I believe I may have dropped my wallet in the handicap parking spot in front of your business. If so please give me a response. I've tried calling and didn't get an answer. However they were very efficient in having .y mother's needed supplies for her sleep apnea machine.

    What crooks! Some…read moreDME companies can be total scumbags. This is one of them. I started receiving TEXT messages from a "Tammy" after my primary referred me over here. What a complete circus act it's been. So they keep claiming to have sent me supplies via UPS. Here's the thing: I have a delivery notification account set up with UPS. Why does that matter? Well UPS sends me alerts when a package is en route, delivery updates, alert the day before, and day of delivery. So, I ALWAYS know when a package is coming my way with UPS. I didn't receive a notice of any delivery from this clown office. They repeatedly keep referencing a tracking number. They now tell me to file a claim with UPS. Well clowns, you know damn well the package recipient doesn't even do that. IT'S YOUR RESPONSIBILITY TO FILE ANY CLAIM ON THE PACKAGE YOU SEND. It's 100% the shipper you dolts. I can't even file a claim on my end and YOU KNOW THAT. It needs to be filed from the shipper's account. In addition, "Tammy" refused to respond to my inquiries and NOT ONE PERSON VERIFIED MY ACTUAL ADDRESS THEY USED even though I made several calls to the CPAP dept and billing in another country and asked them to verify it. Until Tammy was dipping out for her three day weekend at the end of the day, she passive aggressively confirms "my address" and spolier alert, it's wrong. Just as I suspected. Also, they told me several times to contact UPS myself. Joke's on me again. They freaking know you can't even talk to a person over there. I knew that, but I still called anyway to check that stupid box and jump through another hoop. Then the cherry on top, they send me a text on a SATURDAY MORNING, telling me I have an invoice due for the supplies I never received. I never even opted into texts, so this is totally illegal. I have wasted hours of my life trying to fix this. They can go to hell if they think they can scam my insurance policy and BILL ME MORE MONEY ON TOP OF THAT, for supplies they SENT TO THE WRONG ADDRESS. As if all of that isn't enough, they bill under a company Aero something or other and are "Healthline" which I assume is NOT CONTRACTED with my insurance company. Who knows. But, they are a 100% scam, I am sure of that. Next week I am filing an official complaint with my insurance company against these con artists for all of the described ridiculous events. What do you think TAMMY? P.S. I also have legal services through my employer and I'll be talking to them too next week about your little stunt. See my screenshots of some of the evidence of this shit sandwich I've been served. I'm actually really glad that tool, Tammy decided to only text me. Thanks for the evidence, sister! At least you helped me with that.

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    Healthline - Austin
    Healthline - Austin - The label on the equipment they sent me.

    The label on the equipment they sent me.

    Healthline - Austin - Text #2

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    Text #2

    Marbridge Foundation

    Marbridge Foundation

    3.0(8 reviews)
    1.6 mi

    My brother was a resident at Marbridge for 48 years. He began as one of the most independent…read moreresidents in The Village, leaving in 2022 when he became more physically disabled due to medical issues. They provided a modern, clean living space, transportation to his work, cooking classes, supervised grocery shopping, and adults available at all times. In 2022 my brother moved to The Ranch as he could no longer physically navigate The Village campus. The Ranch staff loved on him, making the transition much easier. At this point, he fully transitioned to campus life, rather than a working world schedule. They provided an array of classes, with each resident having 3 classes per day. Staff filled in with special activities during class semester breaks. Finally, my brother had further medical issues and moved to The Villa, where there was more access to medical support and services. Once again, the staff had smart suggestions to help this transition and were always willing to work through any rough spots which might occur. Supports at the Villa included an on-site physical therapy team, around the clock nursing care, a PA on site full time, a dedicated doctor, a social worker, as well as daily planned activities. Marbridge was a life long blessing for both my brother and my family. Our experience has been that they provided a quality living environment with appropriate levels of care for all stages of life.

    The management's mission of caring for residents doesn't exist. The residents are bored but staff…read moredoesn't care. It is easier to not do anything. As an RT, if you try to help a resident you are told by the director there is no need to. The hardest part of the job is not being able to befriend, help residents. The cottages are not upkeep. The food served is terrible. The residents need assistance in basic care to look clean, shaved, groomed. They need guidance. I left because of the management lack of support in wanting to assist the residents. Feels more like an institution than a community. They seem to keep parents away and tell residents not to tell them anything. I cried too many times to stay working at The Village. You need to either not care to work there or the staff will hate you.

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    Marbridge Foundation
    Marbridge Foundation - All of our residents enjoy enrichment activities on a daily basis including games, outings, volunteer opportunities, and more.

    All of our residents enjoy enrichment activities on a daily basis including games, outings, volunteer opportunities, and more.

    Marbridge Foundation - Residents of Marbridge have the opportunity to learn outside of campus on community outings.

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    Residents of Marbridge have the opportunity to learn outside of campus on community outings.

    Express Care DME - homehealthcare - Updated July 2026

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