Big shout out to Stan, Taylor and the entire crew at Austin Body Works for the wonderful job…read morecompleted on my daughter's car. She let me know that team at Austin Body Works quickly and efficiently got her back on the road in no time at a great price. I cannot recommend this shop more. These guys are the best in Austin!

I could not have been more pleased and satisfied. The work and service at Austin Body Works were…read moreoutstanding. They kept me informed and did GREAT work in a timely manner. I would HIGHLY recommend them to anyone looking for quality body work and paint. They really cared about me and satisfaction. Fantastic value for my time and money.

Prompt, accurate, courteous, fair prices, excellent results. I will use these guys again when the…read moreoccasion calls.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

The fellas at U First Auto Body on Highway 290 West on the way to Dripping Springs are absolutely…read morefantastic! Tremendous customer service, stellar body work on my 2021 VW Atlas Cross Sports and friendly interaction. Jesse and Carlos are the best! Highly recommend!

These guys were very good. They were able to do a search on all of the salvage parts in town. They…read morewere not able to find me a door locally , but they then searched the nationwide database and were able to obtain me a perfect door and had it delivered at a very fair price within 3 days.

My new 4 Runner was sideswiped Thanksgiving and it was also a hit and run. I selected Gerber on…read more12th St and they were very prompt when I went for the estimate and extremely personable as well as professional. The repairs were perfect and pickup was simple. They were done ahead of the schedule I was given. I'd go back to those nice folks anytime. jkk

Tammy was by far the worst customer service experience I have ever had. She continuously…read moreinterrupted me during our conversation to the point where it became obvious it was intentional. Her attitude was rude, dismissive, and combative, which is shocking considering she is the voice of this location. We brought our vehicle here because our insurance company recommended Gerber and assured us they would stand behind the work. I paid my copay, which would have been the same no matter which shop we chose, so I went with the guarantee of backed work. I was simply shocked that the quote here was nearly five times higher than expected. Between the unprofessional customer service and the inflated estimate, I cannot recommend this location.

I worked with Don and he was incredibly helpful and fixed the car in a faster time than the initial…read moreestimate. He also worked with my insurance to help settle everything and made sure I was taken care of.

Absolutely abysmal "service" center. Every communication that I got giving estimation times for…read morewhen my car would be ready was incredibly inaccurate. If they give you an estimated "2 weeks" like they did me, double it and that's your actual estimation. I dropped my car off on 3/25 for repairs. Also I got 2 different texts from this "service" center saying my car would be ready in "1-2 business days" one received on 4/9 and the other 4/16. Today is now 4/21 and I was told my car would be ready at 1 pm. I went today to pick up my car and STILL my car wasn't ready. Absolutely pitiful. I feel bad for anyone that has to use this place after they've been in an accident. I wish I could put negative stars. Ps I never leave reviews anywhere, but wow this place sucks righteously. Edit: I was finally able to pick up my car 4/23 and at least they washed my car (the only positive from this experience)

A stellar experience from the start. Outstanding customer service, dent repair and mirror…read morereplacement!

Sent photos to get a quote and then dropped by to confirm. Price to remove dents in front fender…read moreseemed fair and work was completed in one day.. Dents were completely removed. Very easy to do business with this company.

I took a hood, fender and bumper to get painted by Mencia. I took an old damaged bumper from the…read moresame vehicle with the correct paint so he could paint match it. I even sent him the paint code that is found on the door. Still, he found a way not to get the exact color. You can also tell that the clearcoat/paint is not in good condition after one week of having it done. There are excuses about sun damages online, but I had someone recently do the back bumper and it looks exactly like the color the vehicle has. He chose to ignore me when I had told him about the issue two weeks after it got done, even avoiding to give me a receipt. I would not recommend him for anyone, he cannot paint to save a life .

Mencia is a fantastic body shop. They replaced the bumper on my car for a great price and did great…read morequality work, all in a timely manner. They are also just very helpful and friendly. Highly recommend.

Joe is the best!! My son's brand new car was vandalized the 1st week he got it. Got a couple dents…read moreand scuffed up the rear left side. Took it to Joe and he made it perfect/brand new again!

Value Joe and his wife are absolutely professional and and…read morewonderful to work with. I had a huge dent in my car because I'm an idiot. Joe explained to me the process of what he would do and even went back to his shop to get a tool that he needed to get the job done. He could have taken a short cut and use what he had in truck but he went above and beyond. Hopefully I won't need anymore dent repair in the future! If I do I will be using Joe and recommending him to friends and family. The best of all he comes to you. If I could I would give him 10 stars. He did an amazing job and I can't believe he fixed the huge dent. I thought it was a lost cause. Thanks Joe!

Sam was amazing! Replaced my alternator the same day I called with the best quote around and it's…read morebeen working great since. Very friendly and wonderful service, thank you Sam!

My new go-to spot for car repairs in Austin. They are awesome! Friendly and fast service.read more