I was disappointed with this visit..I went in as a new patient arrived 15 mins early....after a few…read moremins a lady with a deep voice ( the dental assistant maybe) said the appt was cancelled....I confirmed the appt...Then she said it was an error and they would squeeze me in after going to the back to speak to the dentist...After I sat for 45 mins and filled out the standard dental paper work....She came back out and said they did not take Dental Aetna PPO plans...I handed them the card when I first came in when they asked so it was no need to waste that much time to say at the end they did not take Federal Jobs PPO insurance....The lady with the deep voice was dismissive and did not apologize and just went on to ask the receptionist..So who next? I personally thought it was extremely rude and unprofessional.....At no time even ask if I wanted to self pay the appt..Did I have a care credit card already nothing.....Maybe it was something else because when we walked in and she came out it felt like we were not welcomed...( but that is another subject so I will leave that alone...

Review for Swish Dental - Bee Cave, Austin, TX…read more I've been a patient at Swish Dental, but my recent experience has been disappointing. Some of the front office staff come across as rude and act as if they run the place. I was promised that my order would be ready on 3/27, and while I understand delays can happen, the real issue was the complete lack of follow up. I specifically asked to be contacted--whether the order arrived or notand that never happened. I've been dealing with Edna at the front desk, and even after paying half of the total cost upfront, I still received no update. This is not acceptable customer service. These young office staff members would benefit from proper customer service training. Patients deserve clear communication, respect, and professionalism, especially when they've already paid and are simply waiting for the office to keep its word. Mathews

I can't say enough good things about Dr. Amatya! After months of tooth sensitivity and a…read morefrustrating experience with a previous dentist who insisted I needed a root canal, I went to Dr. Amatya for a second opinion. Not only did she take the time to listen and thoroughly assess the issue, but she also fixed my tooth in just one visit, no root canal needed! Within a week, the sensitivity was completely gone, and I finally felt relief after six long months. She's now our entire family's dentist, and we couldn't be happier. She's incredibly gentle, patient, and especially amazing with kids. My children actually look forward to their dental visits,which says a lot! Dr. Amatya is a rare gem in the world of dentistry: skilled, compassionate, and truly dedicated to her patients. If you're looking for someone who will treat you like family and deliver exceptional care, she's the one.

Great dentist & great staff. Look for Karen, she will be glad to help you. They are very good with…read morechildren. Ask Karen about their first patient special so you can give them a try.

I'm giving them 4 stars because over all they are a good office. Read all these reviews though…read more They do have some issue when it comes to insurance and what they pay and what you pay. Just as everyone of these reviews below, I had issues with the billing and what my portion was as well. Plain and simple, they TRIED overcharging and/or saying our portion to pay was higher than what we knew it to be. Went round and round with Amanda (office manager)but I think we finally have it all straighten out. Amanda btw, is very approachable and though I know I annoyed her to no end a time or two, she was always cool, calm, and collective. Never once raised her voice and ultimately we got the issue ironed out. Just be SUPER careful when dealing with the bill because mistakes will be written off as "accidents". Look it over, once or 10 times, just to be sure. Now on to the dentist himself. AWESOME guy. Takes his time and makes sure you know what you are getting into. Explains it all in detail.Nice guy and simply does a good job. Overall this is a good dentist. They just have a long way to go when it comes to figuring out that they can not keep on trying to overcharge people. if the office's customer service would catch up with the awesomeness of the dentists here, they would stay busy. Word of mouth goes a LONG way, especially in a small town like Bee caves and Lakeway, I really hope they get it together because no one is dumb enough to think that all these reviews, all stating the same exact things were just "accidents". Overall, I was surely satisfied and will be using this dentist for all my teethly needs :-)

I am writing to share my concern about my recent appointment experience…read more I contacted your office because I needed help scheduling my dental exam and cleaning due to my limited time before travel. Instead of feeling helped or understood, I felt that I was treated in a rude and dismissive way, as if I did not understand what was being explained to me. Later, my appointment was canceled without receiving confirmation from me first. I understand that emergencies can happen, but I was not able to check my phone or email during the day. When I arrived at the office, I was again met with an unhelpful and rude attitude. Because of this situation, I lost valuable time and was left without enough time to schedule my cleaning somewhere else before my travel. This was a very disappointing and stressful experience. I believe no customer or patient should be made to feel this way. I hope this situation will be reviewed and that communication and customer service can be improved.

HIGHLY RECOMMEND!…read more It's been about 6 years since my last trip to the dentist. I have a good amount of gingival recession & had a few areas of hefty tartar buildup. Everyone here from start to finish was fantastic. Jessica was my hygienist & I cannot say enough great things about her. I was upfront about my previous lack of dental care, and at no point during the visit did I feel judged or shamed. Instead we focused on building a treatment plan to get things back on track. I was seen by Dr Smith and I loved her as well! I was able to be very "real" about my story & what concerns I had. Nothing was overly sugar coated, but there was no guilting either... I felt like the whole experience was a team effort to figure out what needed to be done to address my particular needs. Due to multiple issues regarding my oral health, the recommended plan of action was a debridement to allow for a better assessment at a follow up visit. They were even able to accommodate the procedure same day, which was awesome because I know it took a fair amount more time than a routine prophylaxis. As far as a debridement goes, it was about as "gentle" as you can get. Jessica made sure I knew to signal her at the first sign of discomfort, to add additional numbing agent. And the local anesthetic used was super cool, applied topically & lasted only ~15 minutes versus hours walking around while obliviously drooling on yourself. Jessica was efficient & encouraging, she educated me on how with enhanced home care & more frequent cleanings, my periodontal disease has a good chance to be managed. Overall, it was a very positive & constructive experience, which is exactly what I was looking for. The front desk staff was fabulous. Dr Smith was obviously well educated & had a great "bed side manner". Jessica was the highlight, cannot give enough kudos to this gal. Thank you BEE CAVE SOFT TOUCH DENTAL!! See ya in a few weeks.

Recently changed dentists. Dr Patel has been outstanding with administration of local anesthetics…read moreand even more outstanding with her ability to give a perfect bite when creating a crown. I'm 77 yrs old and never have had a crown with a perfect bite first time around. The staff is fantastic. Most notably Selma: a hygienist extraordinaire. You'll never forget your appointment here. The office staff is on top of everything. I'm glad I made the change.

My main dentist wasn't available to help me with an urgent issue due to his health…read moreissue/retirement. I contacted paradigm dental and they got me in next day. I arrived there today and was a bit anxious.. but WOW... I can't say enough about this practice. Here is why: 1. Great front office assistant; she got me in fast.. even though I wasn't an established patient. 2. I am a cash pay patient for dental work; they didn't abuse me; just charged me a fair amount for only necessary work. They told me up front what the charge would be and didn't try to destroy me financially. Honest! 3. Dr. Wood was my dentist; a female dentist with a kind heart, incredibly smart, understanding of my needs, smooth and steady hands... she worked meticulously to make sure no remaining decay was present; she got every area of decay removed before installing the cavity filling material. 4, ZERO.. absolutely ZERO pain. And afterwards; the tooth felt perfect in my mouth; no high spots, no pain: perfect install. She even had to remove two old metal cavities and reconstructed the entire tooth. I am delighted by the care I received here... from the front desk to the dental assistant Daniel, to Dr. Wood... thank you! Oh.. and I also had my 3yr old son with me. He was a good boy and they let him sit in my room and watch YouTube on my phone; they made everything easy. They even kindly removed my son from the room (with grace and care) when I had to have an x-ray.. careful to spare my son of unnecessary x-ray exposure. If you are looking for an exceptional dental practice, I would totally recommend this place. Zero Pain, honest, no unnecessary billing/procedures... just competent professionals that do a great job. As a result, I am sending my 82 yr old father here in 2 days for a chipped tooth. Why? Cause I know Dr. Wood will do another outstanding job for my family member at a fair price.

Well-run dental practice of Drs. Mike and Mark Shalaby. High quality, compassionate dental care is…read morepracticed in a pleasant, modern facility.

My family and I have been going to Dr. Ramirez for years now. Him and his staff are amazing and…read moreknow what they are doing. They make going to the dentist a pleasant experience. I've had several procedures done with Dr. Ramirez and now I'm doing veneers. Dr. Ramirez is a perfectionist and truly cares about his work. I'm thankful for him and Yvonne!

Myself, my husband, and my daughter were all coming here for regular visits. When I asked if C&C…read moredentists were in-network with our dental insurance, they made it sound like they were in-network. After I received $120 bill for each of our cleanings, I found out they are actually not in-network, even though they communicated to me that they were.

YOUR SMILE IS WORTH A THOUSAND HAPPY SOULS!! SMILE This…read moredentist office is for those of us that hate the dentist , I think i've conquered my childhood fear of " THE NEEDLE"! It's almost like a therapy session! The team of dentist here are amazing... From Madison to the fuzzy blankets they wrap you in! LT BE COMFYDENT IN LIFE.....

What a wonderful experience! I went in today and got an amazing treatment. 100/10 will definitely…read morecome again. They showed me a 3D scan of my teeth, put classical music on for me, a soothing facemask, the chair massaged my back, oh it was fantastic!

I initially chose Skyridge Dental because they were contracted with Delta Dental (make sure to do…read moreyour own verification). Dr. Popat is a nice guy, smart and good at explaining course of treatment. Today, I was motivated to write this review because of the service I received from the best dental hygienist I have ever had. Kayla gave so much attention to my teeth that I don't ever want to see anyone else. I was a late appointment at the end of the day and even after a long day of work, she was very thorough. I've had some hygienist that just go thru the motions, but Kayla really took time to polish, work out stains and paint fluoride on my teeth. She was meticulous. I could tell that she genuinely cared and that she put the effort in to do the best job she could possibly do. Thanks Kayla!

Unfortunately, I've had multiple bad experiences here where xrays have been taken in a time frame…read morethat my insurance does not cover. If their team would let me know the extra expense would not be covered, I would have the option to make a decision on the matter. Instead, I receive an out of pocket bill after the fact. I also experienced them trying to upsell services. Will not be coming back here.

Dr Omar Clor and his team are exceptional! You know when you have a good hearted dentist that looks…read moreout for you.. you can just feel it in their approach and demeanor. I hope I never have to see any other dentist! They are fancy, and yes they are on the pricier side but they are worth it because you can trust each and everyone of them! And Dr Clor is an artist! He helped re-bond my teeth and made it look fabulous!

I'm in Austin visiting a friend and I had a tooth flare up. I spoke to Nicole and she helped work…read moreme into their busy schedule. The dental assistant, Angela, was awesome. She was patient and extremely personable. Then she got Dr. Tom and he was thorough and diagnosed the issue that I'm having addressed when I return home. Great organization! Very professional! If I lived in town they would be my dental office.