I was referred to All Nations Restoration by a neighbor. I was scheduled for the next business day…read moreto have an area of concern on the exterior of my home assessed. Jeremiah was professional and knowledgeable. He managed and treated the area of concern and shared additional information about exterior home mold and fungus growth and preventative measures. Many thanks

Folks at the Georgetown location were so helpful and quick. They even offered to show me the…read morefailed part so my teenage daughter could see. Really nice waiting area, even with an indoor playground! I highly recommend.

You're a good man Charlie Brown! And you have a good crew of friends and coworkers/ employees. I…read morewish for you much success. You found a way, and helped me to get through one of the hardest things I've ever had to do. You never made me feel shameful or humiliated. As a person, I feel like I'm a little bit better, after knowing you. "May you live long and prosper!" Merry Christmas! i am most grateful, and respectfully yours, Beth Johnson 8100 Greenslope Dr. Austin, Texas PS: Thanks for getting my coffee table, and bringing it to me! Above and beyond your call of duty!

From the owner: SceneSafe BioDecon is an Austin-based company founded by firefighters who understand the aftermath…read moreof tragedy. We specialize in cleaning and decontaminating properties after suicides, violent crime scenes, hoarder houses, biohazards, water mitigation, and unattended deaths. We know these events are challenging. We aim to restore your home or business to a safe and habitable condition so you can focus on healing during this emotional time. Our firefighter background gives us a unique perspective on the impact of trauma. At SceneSafe BioDecon, our highly trained and compassionate team is equipped to handle the most challenging scenarios with expertise and discretion. Contact SceneSafe BioDecon, in Austin, TX, today

They did a great job -- Javier, Zuriel, and Gerardo, the mitigation team, were excellent. They…read morewere very conscientious, polite and effecient. They did a great job.

We had a fire in the garage of my townhouse and my insurance company recommended Puro Clean and a…read morefew other companies, to clean up the mess. There was very little water damage, but lots of smoke damage. After they did the cleanup, I decided to also use Puro Clean to do the rebuild of the interior of the garage. Although their cost was a little high, they would take care of everything and I wouldn't have to do anything (like hire another company to replace the garage door). The ONLY reason I gave 4 stars vs. 5 stars is, their communication with my tenant. The tenant would take time off work to be there and they didn't show up a couple times. After speaking to Jorge about this issue, the matter was resolved and they were on time after that. All in all, I'm very pleased with the outcome of the garage with everything being replaced that needed replacing and everything restored the way it should be.

So I have to start this review by saying they did make a major scheduling mistake. HOWEVER this…read morereview is not about that so much as how they made it right. Once they arrived, we mutually agreed that it would be better to the do the vital portion of the services I had requested quickly rather than the full service we had previously agreed upon. And they did do it very quickly. The scheduling snafu would have cost me extra money (there were other workers involved being paid by the hour), except it didn't. That's because Chris not only didn't end up charging me anything for the job, he actually GAVE ME MONEY to make it right. I mean, who does that? He was also profusely apologetic, saying that something like this had never happened before. Given the lengths he went to to make it right, I'm inclined to believe him. They definitely deserve your business!

We had a family tragedy and we live out of state. I called Emergency Cleaning Solutions, and they…read morewere so great. They took charge of the situation, communicated exactly what was happening, and all that for a very fair price. They helped make a terrible situation go as smoothly as possible. Thanks Kelly and Chris.

We had the unfortunate discovery of mold in our house. Our mold inspector suggested Raining Kate's…read moreto handle the remediation. Boy was that the best decision we could have made! Katie and her team have been absolutely phenomenal to work with. We had a bit of a unique situation and Katie has come through on all fronts. They have gone above and beyond to help us out. I would recommend her 1000 times over! You won't regret hiring Raining Kate's!

Working with Raining Kate's was such a great experience. We needed Mold Remediation work done in…read moreour laundry room, master bathroom, and small particle cleaning throughout our home once everything was cleared and built back. Katie and Sid were excellent to work with..Katie helped us figure out the best order for remediation work, she helped recommend fantastic contractors for Clearance Testing and Build-Back, and she checked in with us/was on-site constantly. Also, I feel like they are top notch for containing the affected areas..they put up a zipper door, blocked off the areas under remediation, and ran air scrubbers constantly. Raining Kate's generally cares about what you are going through, they have excellent communication (And even coordinate with any other contractors to make sure everyone is on the same page), and they were overall wonderful to work with. I hope you never have to deal with mold in your home, but in the event that you do..Raining Kate's is the best..hands down.

Brad and the team did an excellent job of replacing my roof dryer vent. They were on time and also…read moredid a complementary inspection of the roof to note any other things that needed attention on my roof. I would definitely recommend them to anyone looking to get any roofing work done. I appreciated their willingness to work around my schedule and sent out an experienced roofer to get the job done.

Thank you to Rick and the team for their help. Had an attic flood that needed to be remediated ASAP…read moreand thankful for their help. Rick was punctual, did a great job communicating with us throughout on where things stood, helped us communicate with insurance, the whole nine yards. Couldn't recommend more.

I can't say enough good things about Twin Pillars Restoration! After we had major water damage in…read moreour home, Chris and his team showed up fast and took care of everything. They made a really stressful situation so much easier. Chris was super easy to work with, kept great communication, and gave us fair pricing and no hidden surprises. The quality of their restoration and reconstruction work is amazing, and they left everything spotless when they finished. If you're dealing with flood damage, water cleanup, or fire repairs, pretty much anything you could need with repairs these are the people to call. Honest, professional, and they genuinely care about their customers. Twin Pillars Restoration definitely deserves more than five stars!

I highly recommend Twin Pillars. Their team was professional, efficient, and communicated every…read morestep of the restoration process. They took a stressful situation and made it so much easier to handle. My home looks amazing like the damage never even happened!

I had an excellent experience with Justin Endy and Home Heroes ATX! I hired Justin to clean the…read morecarpets and upholstered chairs in my office, and he did an incredible job. Everything looks and feels so fresh and clean, and I was genuinely impressed with the difference. Justin was professional, thorough, reliable, and clearly takes pride in the quality of his work. As a business owner, I really appreciate working with someone who shows up, pays attention to the details, and treats your space with care. If you're looking for carpet cleaning or upholstery cleaning in the Austin area, I highly recommend Home Heroes ATX. I will absolutely use Justin again and would confidently recommend him to other homeowners and business owners. Five stars!

Justin did an amazing job cleaning my throw rug! It had gotten pretty beat up during my move with…read moremovers walking all over it, and he brought it back looking brand new. He was quick, professional, and incredibly easy to work with. I also had him hang some larger items around my new place, and he did a great job with those as well. I really appreciated how helpful and reliable he was throughout the whole process, and so reasonably priced. I'll definitely be using them again and highly recommend him!

Christian made the entire process smooth and pain-free from beginning to end. I've never trusted a…read moreserviceman as much as I did him with our house. He was very professional, very polite, and didn't mind our kitties getting in his business the whole time. Christian made sure we got quieter fans so our cat girlies wouldn't be stressed or bothered and still get our walls dry. He also only made cuts in the wall where it was absolutely necessary and was able to save us a lot of time and money on reconstruction If we ever have another issue like this, we are 100% calling PuroClean and asking for Christian.

I was blown away by the quality of service provided by PuroClean. They were recommended by our…read moreState Farm claims agent after we had a garage fire, and I could not have found a better company if I tried. Ana managed the project efficiently and effectively, always communicating with me what was being done and why. Because of her, I never felt confused about next steps to resolve what would have otherwise been a very stressful situation. 10/10. Cannot recommend them enough.

The response was incredibly fast! I needed a quick look to check for any water issues as soon as…read morepossible. They scheduled an opening the next day early in the morning, and the inspector arrived right on time. He was very knowledgeable and put my mind at ease. Thankfully, he didn't find any signs of water intrusion.

I hired All Nation Restoration for remediation work in my home. During the project, one of their…read moretechnicians used bleach in a carpeted area without putting down plastic, tarps, or other protective floor covering. This resulted in permanent bleach damage in multiple areas of my high-quality, continuously installed Berber carpet, including highly visible areas in the middle of the room. What disappointed me most was not simply that damage occurred, but how All Nation handled it afterward. The company initially characterized the damage as something that can occur during remediation work despite taking precautions. In my case, there was no floor protection in the affected area. Their project manager came to my home shortly after I discovered the damage and saw the area firsthand. All Nation's own carpet professional subsequently advised in writing that repairs could look good but "possibly not perfect" and that replacement would be the alternative because a matching carpet was unlikely to be available. My independent carpet professional reached the same conclusion and recommended replacement. In an effort to compromise, I obtained a $2,400 estimate to replace only the affected common areas rather than the continuous carpet installation throughout my entire second floor. All Nation had offered a $1,000 credit, so I asked them to contribute an additional $1,400 toward this solution. They declined, characterizing replacement as my "preference." Yes, I do prefer my home to be returned to me in the condition in which they found it. I ultimately attempted the less expensive repair option using my own carpet professional. Unfortunately, the result confirmed what both carpet professionals had predicted: the repaired area remains visibly distinguishable from the surrounding Berber carpet. I am now left with a permanent, noticeable flaw in a high-traffic area of what had previously been a uniform, continuous carpet installation. My concern was never that I wanted a discount or that I was trying not to pay them (I have since made final payment). My concern was that the damage occurred during work performed without floor protection and that All Nation treated offering a credit and the ability to patch the carpet as sufficient, regardless of whether the repair actually restored it to its prior condition. I believe a restoration company should take reasonable precautions to protect a customer's property and, when preventable damage occurs, work toward a solution that reasonably restores the property to its prior condition. Unfortunately, that was not my experience, and it is the reason for my rating.