I called Austex Sprinklers for a follow up to the job they did for me in July thinking that it would be a warranty job. Well Robert came out and made adjustments to my system, adjusted heads in various zones to ensure there was max coverage in areas my wife had concerns about, set up my controller for the correct watering times in each zone and performed an overall check of sprinkler heads in all zones. Again I extremely impressed with attention to detail and professionalism exhibited by this company and their technicians. Robert is a wonderful personality and extremely knowledgeable!! Austex Sprinklers has convinced me that they will be my service providers of choice for all my irrigation system needs!! read more

Yup - he really is the best! We recently were having some border landscaping put in and ran into a sprinkler issue. We called in a slight panic and Alex was in the neighborhood - he crammed us into his already busy schedule and of course did amazing work at an extremely fair price. When the masonry guys came back the next day, they were really impressed by Alex's work and the equipment choices he made for our needs. Of course he was on time, courteous and all around amazing again! read more

They were punctual, educational, and reasonably priced! They did a wonderful job replacing our leaking sprinkler valve and was respectful of our yard in doing so! read more

I recently purchased a home in Austin and began have to problems with my sprinkler system. I was advised by a landscaper that I may have a leak in the underground pipes. I called Alex and, rather than come out and charge me $100 for a service call, he felt that 99% of the time re-setting the control panel would solve the problem. He graciously spent 30 minutes with me on the phone and resolved my problem. Not only will I now use Austex for my sprinkler service in the future, I have also referred him to a friend of mine that is having problems with flooding due to a faulty french drain system, and I am confident Alex will provide him the best service possible. read more

We have been in our house for around 10 years and we needed to update backyard after our son was born. We chose Austex based on reviews and friends. We hav been incredibly happy for many many years. It was last year I realized that we have never done the annual system review and so I called last year to have them come out for a review and to make some adjustments. Anthony came out, courteous and wonderful. He dialed our system in completely and was patient in answering all my questions. I called again this year and once again Anthony came and was wonderful. He was very patient again with my needs and concerns. He was very patient as I am still learning how to program my system to be more efficient. I do have to say that he is one of the reasons I am so happy to be an Austex customer. Service and commitment from your employees shows me that it is a very well run company. Thanks and I will look forward to next year when I can call and have Anthony come back out for a review of my system. He is AWESOME! read more

Alex exhibited professionalism that I don't often see in service companies today. He was on-time, on-budget, and very communicative during the process so that we knew exactly what was going on. I needed a Pressure Relief valve and a Double Check Valve replaced. He did the work, ran into some unexpected issues, but stayed true to his initial quote. You don't get much better service than this. read more

We had a few issues with the sprinklers that caused us to lose a bit of grass during the drought. I contacted Alex a few weeks ago, after reading the other reviews on Yelp. He responded promptly, and was checking out our sprinkler problems within a couple of days. He repaired the pipe that was broken, and gave me pointers on how to adjust our landscaping for optimal sprinkler coverage. We did just as he said, and I'm seeing an improvement in our yard already! I will definitely call Austex next time I need any help with our sprinklers! read more

My fiancé called Austex to get some maintenance done on our system this week. Gilbert showed up right on time and was a delight to work with. Also, surprised by how affordable their services are. We will definitely recommend them to our neighbors and continue to use them. read more

Called a couple of other top rated companies, but Austex was the most friendly, so I decided to schedule an appointment. For now, I believe it was right decision and I was very satisfied with working with the company. Phillip from Austex showed up a little bit early and found the problem quickly. Fortunately it was just wiring problem, so the fix was simple. While he ran some diagnosis, he explained what he was doing to make sure I understood what's going on. After the fix, we tried to turn the zone on and off repeatedly to make sure the fix was robust. I scheduled another appointment for the tuning of my sprinkler system right away since I was pretty happy with the service. Highly recommend working with the company for your sprinkler problem. read more

I had some issues with my sprinklers that I inherited when I bought a house. The previous owner was not friendly and wasn't interested in helping me sort out the issues. Thus, I reached out to several companies to get thier bids. While I was not able to connect with Alex to have him do the work (he was too busy as it's just him I think and if everyone gives you 5-stars, they all want you), we did spend several minutes on the phone. He went out to my site and assessed the "damage" and then went over everything on the phone. Due to his busy schedule, I had by then got the work completed so was able to fill in some of the gaps for him. In short, a fantastic customer experience and I can happily recommend him - if he's available. :) read more

This review has been long due. I have an investment property is Austin, TX. Needless to say it is recommended to have sprinklers installed instead of relying on tenants to water the lawn. I live out of state and resesrched a lot online, friends and colleagues for good companies. Almost all of them recommended Austex. So I got in touch with Alex, the owner, to get a quote and possible installation dates. Alex was quite accomodative for dates and worked with me to give his best quote. I have to say that it was a little on higher side but looking at the reviews and recommendations I decided to go ahead. I think one should not compromise quality and service for couple hundred dollars when you are spending $3000+ on a big ticket item. Not worth the hassle. So we got it installed around first week on July. Alex's men came for installation and wrapped up everything in 5-6 hours. The system worked great that day and I flew out of state. But my neighbor reported that the system didnt turn on on scheduled/programmed watering day. Initially I thought it to be mistake on my neighbor's end as she may not realised it is working as I had programmed it to turn on very early morning. 3 weeks after installstion, I happened to be back in Austin and found that system is not working. The lawn looked stressed. So I immediately called Alex directly on his mobile because I had to get system working as my realtor was gonna bring in couple of prospective tenants. Alex took time out of his planned family outing and stopped by on Saturday afternoon. I am sure he would have taken some heat from his wife for this ;) He found that master valve was getting shutoff. He got it working with some temporarily arrangement. He and his crew came out following Monday to fix everything which I had reported. Some may think that my experience was negative, but I take it as positive. Things happen sometimes, which may not go as expected. But being able to text/call owner directly on weekend and them coming out on weekend at couple hours notice, acknowledging the issues and getting it fixed is what I think is great customer service. So thumps up to Alex for his commitment to customer service. I am not giving all 5 stars because of initial issues. However having said that I would definitely recoomend Austex for your irrigation systems. read more

Logan came over and capped a few sprinkler heads that were wasting water and he taught me how to use the timer on our sprinkler system which is very confusing. I am excited to see that water bill go down! Thumbs up! read more

I just had Alex out to inspect my system. It was worth the wait! He discussed the issues he found and quickly repaired them. I had a break and a few heads that needed adjusting as well as two that needed to be replaced. All my dead spots are covered now. I'll be calling them at the start of next summer for another tune up! read more

I drove a metal stake through one of my sprinkler supply lines. After botching the repair myself, I called Austex. Trevor arrived on-time and repaired the line in a quarter of the time it took me to do it. He also spent time educating me on my system, including the nuances of my control panel, even though I thought I knew everything about it already. He was great - I definitely got my money's worth. FANTASTIC customer service. read more

We purchased our home several months ago and waited too long to have our sprinkler system reprogrammed. Alex and Gilbert were on time and they even called me to verify I was going to be there. I appreciate the communication they had before they came out. They went above and beyond and even replaced a couple of broken sprinklers. I greatly appreciate their honesty. I will gladly recommend them. Don't forget to offer them a nice cold water while they are out working in the sun all day. Thanks Austex Sprinklers. read more

We have used Austex in the past for fixing some sprinkler issues and they were great. This review is about an outdoor lighting project they did for us recently. We have a 15 year old outdoor low voltage lighting system that has over 50 lights consisting of up lights, path lights and fountain lights etc. The system was completely out and no lights were working. We got multiple bids to fix it from some of the highly rated outdoor lighting companies on yelp. We were told by all the others that to fix the system would cost the same as installing a new system and all their bids were for new installations. Austex came up with a bid to fix the system and their bid utilized our existing system and included trouble shooting and fixing/replacing the broken components which was exactly what we were looking for. It was a very comprehensive bid for a very reasonable cost. The quote process, setting appointment times, actual appointments, all were all handled in an extremely professional manner. Because of the freezing rain we had recently they had to reschedule once and we were notified by both email and telephone call. Josh was our main technician and he did an excellent job. For one stretch, he had to run new wiring through our lawn to install 5 path lights and did such a good job that the grass looks totally undisturbed. We are very pleased with the end results and highly recommend Austex Sprinklers for your outdoor lighting needs. read more

Started working on my backyard this weekend and ended up breaking some sprinkler heads. This company didn't come out an actually work on anything for me, but I was able to call ask and few questions and the man on the phone was able to help me. Nice having a company be willing and able to help over the phone even though it doesn't benefit them. Thanks for the help guys! read more

Great communication. Easy to schedule. They did terrific work and came in right at the amount quoted. Will use again.

They were great! Had them out to correct some previous work done by another company and to make a number of repairs. They were at my house early and called when on they were on their way. Great work all the way around! Professional and friendly! read more

Neal came out to inspect a problem with water pooling in my yard. He was extremely knowledgeable and very helpful. He did a thorough job. He made sure the system was working properly.He explained everything and made sure I was happy with his work. I honestly would not go any further when researching sprinkler companies. I recommend this company. They are superb! I will be using them in the future. read more

We had someone come out to fix a leak on our sprinkler sprinkler system from Austex but within a week we had the same problem cone up again. The owner came out himself, repaired the leak and gave us a credit for any future work and apologized for the issue. I was very impressed about how quickly they responded and how concerned he was that my problem was not fixed by a previous employee. He really cares about the customer and making sure you get quality service - I recommend this company highly! read more

Solid service. Erin was helpful in setting up the appointment, and Robert came right on time and effectively fix everything - leak, adjusted/replaced 7 sprinkler heads. He even programmed and my system and check the water pressure. Very nice and professional. The only reason I did not give a 5 stars is price $265 seemed a little high. But again overall a good experience I'd recommend them and use them again. read more

I had a problem and Logan came to the rescue! I called because I had a sprinkler leak and Logan communicated with the on the day that he was going to arrive. He showed up and fixed the problem and was able to explain a couple other items to me as well regarding my sprinklers. Over all I couldn't be happier with Logans service and professionalism! read more

Hired a local landscaping company to re-do my backyard. In the process they busted a line on the sprinkler system and did a few other things to the system I wasn't quite sure how to fix. Gave Austex a call and Logan came out and diagnosed the system and corrected the issue. The new landscaping also required less sprinkler heads and I wanted those capped. Logan provided a quote and completed the work today. Very pleased. Will use these guys again and highly recommend. read more

I was pleased with their service for my sprinkler system at my house. I had been looking for years for a reliable company to help in this regard and am glad I found them. read more

Not bad. These guys were on time and the technician had a great and helpful attitude. But I had some problems after they left.

We picked Austex Sprinklers based on the previous Yelp reviews and were not disappointed. After fixing what I thought was the only problem, Robert actually showed us where we had some major issues we weren't previously aware of. He came out 3 times to fix the three separate issues and did a great job setting our expectations on price, schedule, etc. He was very courteous, thorough and able to fix what turned out to be a challenging issue in our yard. read more

We hired Austex to help us with our drainage issues. The first time around the work was done well, but needed some tweaking a month later (we needed to see the drainage system in action after a heavy rain). Within a few days of contacting Phil, he sent Luciano and Joseph back to my home to fix the issues. They were polite, explained thoroughly what they did, and left my property in better shape than it was before they arrived. When we have the resources for a sprinkler system they will be the first company I will call for a quote. Thanks guys! read more

I called Austex when I thought I had a sprinkler system leak. Since there was going to be a slight delay in scheduling a service call, Alex walked me through shutting the water off over the phone. He was very patient and encouraged me to call back if I had any questions. When Matt evaluated my leak, he discovered that the problem was not in my sprinkler system at all, but was in my potable water line. He exposed the pipes for my plumber who was able to successfully fix the problem. I was extremely impressed with the friendliness, helpfulness, and overall professional attitudes of both Alex and Matt. Should I ever need a sprinkler repair or service, I will most certainly use Austex. read more

I needed our rental house irrigation system completely checked out and knew that there was broken parts. Tried to schedule Austex twice but had to reschedule due to the cold and icy weather. They were very understanding. Finally scheduled and they called and had an emergency so the offer me a 15% discount to reschedule to the afternoon. He called in advance of arrival, went about his business quickly and efficiently, showing me exactly where and what the problems were. Fixed all the line breaks and broken heads in about 1 hour and adjusted all the heads and tested the system. He honored his word and I received a 15% discount off a very fair price. I'm not easily impressed but they will get my business again. Great job and a great price. read more

Austex added 3 zones to my existing system and audited devices already in place. The work was competent and reasonably priced. They kept appointments on schedule and are polite folks to deal with. For some reason, reliable sprinkler service is difficult to find. I recommend Austex and will use them again for regular maintenance. read more

Gilbert was super professional, did an excellent job, communicated well, was always on time. Terrific service.

Alex came out for a sprinkler tune up and installation of a smart watering controller. He did a great job, fixed a few broken sprinkler heads and pipes and got out system operating perfect. He gave us a quote up front and stuck to it! Great service!!!! He will be our sprinkler service from now on. read more

Great service from Gilbert !!! He gave me a courtesy call 30 minutes before his arrival time and was on time. He Explain to me what was broken and how he became broken. He did a thorough inspection of all the sprinklers and quoted me a great price. I will use Austex sprinklers in the future. read more

I had an appointment set for 10 am and Robert pulled into the drive at 10 am. Very refreshing and a great way to show my business and time is important. Robert did a great job in fixing a zone that had gone dead. The issue was with substandard craftsmanship from a previous, different supplier. Bottom line: These guys are the real deal. Read this review and the many others on yelp. I see no reason to call anyone else! read more

Austex Sprinklers is a great company to work on any sprinkler problem. I generally try and fix things myself but I was not going to dig up my front yard and try and fix a soaker hose issue. Logan was great - he had it all figured out with in minutes and fixed with no issues and he even gave me some tips on watering the grass and using some features on my system. Totally worth it to have these guys fix your issues and it comes with a warranty!! read more

I think i found my sprinkler guy. His name is Trevor and he works for Austex :-) Explained what he was going to do and did his thing ( cut roots , installed new sprinkler heads , adjusted heads, replaced heads, changed the timer to be twice in a day instead of just once on the weekly watering schedule so that there is run on water on a slope etc etc ). Very customer centric view. Highly recommend Trevor. read more

Alex was incredibly professional. He called to confirm our appointment. He ensured we addressed each item that I communicated as a concern. I would strongly recommend him to any family, friend or neighbor. read more

Alex sent a very courteous gentlemen to my home to replace a sprinkler-head that failed prematurely. The process took under 10 minutes including testing. I couldn't be happier with the experience. read more

We used Austex Sprinkler to fix our broken sprinkler heads that resulted in $600++ water bill. Alex came early and was able to fix all the broken heads within an hour. Overall, we're very satisfied with Austex Sprinkler and will definitely recommend them to everyone. read more