I could not be happier with the fix completed by Austex Sprinklers. A previous company had come in, looked around a bit, offered a few suggestions, charged me and left. Austex showed up, worked until they had diagnosed/fixed the issue and insured it was working before they left. In fixing the original issue they managed to improve water pressure on all the other zones of my sprinkler system. Additionally they instructed me on how to adjust the sprinkler heads. All-around a professional and friendly visit. read more

Just want to say this is first time I have used Austex and I am very impressed. I called and scheduled an appointment. As promised, they called the day of the appointment to let me know exactly what time they would be here. Gilbert actually showed up earlier than our original scheduled time which worked out great for me. He identified all the problems (and there were quite a few) and fixed nearly everything while he was here. Although he did not have some large sprinkler heads that we needed to fix, he identified and flagged those so my partner could fix later. Besides identifying and fixing everything, Gilbert could not have been more pleasant and professional with his service. I would definitely use Austex again. read more

Austex installed a new irrigation system at our home. The crew was very competent and respectful. They installed a whole yard system with a well thought out design and a professional looking result. Very happy with them and would recommend to others. read more

I've been using Austex Sprinklers since at least 2013 to perform an annual check/testing of my system at the beginning of each season, and to repair any problems that are found. They have always done a great job. Kudo's to Anthony Figeuredo who called to make sure it was OK to show up early for our appointment today, and for his polite, friendly and efficient work on the sprinkler system. It is always a pleasure to do business with him. read more

Don't bother with this group. Had an appointment set for several days and they call me after they're supposed to be there to tell me they're not coming at all and need to reschedule. I said I'll reschedule with another company... Their claim of a 4 hour response time is not accurate either. Lucky I got something with in 24 hours. read more

Austex Sprinklers provided a quick window for my appointment and communicated appointment details very well. Tyler came to the house and made me very comfortable with the work he was doing and left me very satisfied with his work. Thanks!! read more

I loved that they showed up a little early than planned. The communication of what was going on with my irrigation was excellent. I will use them again on future issues. read more

We had a great experience with Phil and the whole Austex Sprinkler team. They were able to schedule us a week after we signed on and then had our entire system installed in half a day. The crew (Josh, Johnathan, Jose, and Jeremy) were very professional and did a great job installing our system and treating our lawn/flowerbeds with care. We are very pleased with the lawn coverage we are getting from our sprinklers and with the high tech app we use to control the system. Definitely recommend. read more

About 5 years ago, Austex came out and repaired our sprinklers. This week, I had Joseph Saucedo from Austex come out to repair two vales and do a system check. It was money well spent. He found a leak, repaired 10 sprinkler heads and fixed the two valves. The work was really good, their scheduler for the appointment was easy to work with, and the bill was easy to pay online. Joseph did great work with a fantastic attitude. As like 5 years ago, way to go Austex! read more

Austex Sprinklers were a delight to work with from start to finish. They responded to my call with in a short time. Set the appointment. Anthony, the technician that came out was courteous, efficient and did a beautiful job of fixing my issues. I could tell that this was not his first rodeo after just a few minutes of talking to him. The building boom here in Austin has brought an influx of fly by night shysters. I just went through a 2 year remodel. I hired more than one. Lesson learned. Check the yelp reviews and only hire companies (people) with multiple yelp reviews and high ratings and you will be able to hire professional and reliable companies like Austex Sprinklers. read more

Joseph arrived early, worked efficiently, explained the issues with my irrigation system thoroughly, and wore a mask (important these days). Very impressed with the professionalism and quality of service. Will use this company from now on! read more

I contacted Austex Sprinklers to schedule a Service Call after I returned home from a three week trip oversees to find a $700 water bill! Usually averaging a $100/month and having had the water turned off in our home, I knew the issue was somehow connected to our Irrigation system. Therefore, I had to find a reputable Irrigation Expert ASAP. Austex promptly responded to my inquiry and we scheduled the first available appointment within a few days. Upon arrival, the Irrigation System Control Panel was pinpointed as the cause of the issue. The Factory Setting caused the system to run several times at night, so the panel was reprogrammed. In addition, Our Tech performed a full service inspection, replaced a defective sprinkler head and performed Seasonal maintenance. Austex Sprinklers was prompt, thorough, and walked me through the service they performed. In addition, I am thrilled to find a service provider whose territory extends to the North Shore of Lake Travis. Nine 9 times out of Ten, service companies won't service our area and those that do sometimes don't have the highest standards. Austex Sprinklers has both, so thanks to them. Thoroughly satisfied with our experience! Dave Lyons Lago Vista, Texas read more

Brandon did a great job checking my sprinklers! This is the third time I have used Austex Sprinklers and will use them again!

Just had Anthony out to repair a sprinkler system I hadn't used in a couple of years. I must say he was one of the most polite young men I have met in a long time. It was "Yes Ma'am" and "No Ma'am" every time. That means a lot to my generation. He got my system running, changed out a couple heads (at my request), set the run schedule, and explained everything. The price was very reasonable. I can certainly see why they have a 5 star Yelp rating. I will definitely recommend to anyone who asks and call them again if needed. Thank you Anthony. read more

Just had Austex Sprinklers re-visit an install to determine if dead grass was a coverage issue or something else. Communication was first-rate: emails to schedule the service, phone call 1/2 hour out from the appointment, and Justin even showed up early to get things going before the heat of the day. Turns out our problem was/is brown patch and while the coverage may have contributed to it, it's more complicated to remedy than just adjusting sprinkler heads. I got some great advice, along with the sprinkler adjustment, and feel as good as always to recommend Austex to everyone. Service is a key facet of any install, and so far the service has been top-notch. read more

Austex did a great job at diagnosing my issue. I thought my control box may have partially died, due to only a few zones kicking on, but it ended up being a faulty wire. Due to it being an easy fix, I opted to keep the wire, and bury it myself. I am pleased with work and knowledge the company has. I will definitely recommend them to others, when in need of repairs or installations. I hope my sprinkler system continues to work with no issue, but if not, I know who I will call again. read more

Last May I contacted Austex Sprinklers to do a review of my irrigation system. A technician came exactly as scheduled and did the evaluation on my 17 year old system. He promised he would get back with a report/estimate for repairs/adjustments. Once reviewed, I awarded the project as recommended. Anthony was the technician who came to solve all issues. He worked diligently in severe heat and was very respectful and also listened to my concerns. He had to add a new control panel, make many repairs/adjustments to all zones. Before he left, he tested the system and set the new panel to automate. A few days later, the system however did not automate. I called to report the failure and Anthony returned for more troubleshooting. He added another control panel, reset it and left. But alas, still problems. So Anthony returned again and kept up the problem solving. Third time was a charm! I have to commend both Anthony and Austex for their continued service and perseverance to make my system fully operational. Prompt, promises kept, and respectful! Linda R read more

Easy to schedule with (despite this being a busy time of year for them), they arrived promptly, worked quickly, were knowledgeable-- what more can you ask for? Would definitely recommend them! read more

I had a few things needed done. I needed one pipe capped off after one of the dogs got a hold of it. Also had installed a Rain Machine myself but apparently got a few wires overlapped. The Tech came out, was on time. Fixed all of my small issues and then got the Unit back up and running. I can now see and set anything from my phone for my sprinklers. Austex Thanks! read more

They were punctual, educational, and reasonably priced! They did a wonderful job replacing our leaking sprinkler valve and was respectful of our yard in doing so! read more

We have been in our house for around 10 years and we needed to update backyard after our son was born. We chose Austex based on reviews and friends. We hav been incredibly happy for many many years. It was last year I realized that we have never done the annual system review and so I called last year to have them come out for a review and to make some adjustments. Anthony came out, courteous and wonderful. He dialed our system in completely and was patient in answering all my questions. I called again this year and once again Anthony came and was wonderful. He was very patient again with my needs and concerns. He was very patient as I am still learning how to program my system to be more efficient. I do have to say that he is one of the reasons I am so happy to be an Austex customer. Service and commitment from your employees shows me that it is a very well run company. Thanks and I will look forward to next year when I can call and have Anthony come back out for a review of my system. He is AWESOME! read more

I called for an estimate appointment about 3 weeks ago. The appointment was confirmed to be on 2pm last Monday. I asked for half day off work and came back home waiting for the guy. About 30 minutes after our appointment time, the guy still did not come. So I called them and I was told the guy went to a funeral. I got no notice from them about that! Can you believe that! It is not over yet. I was asked to take some photos of my yard and send them to their email. I did that on the same day and I was told they would give me the estimate by the next day. Now it has been 5 business days and I still haven't received their estimate yet. I choose Austex because of the good reviews they have here. But now, I am wondering why there are so many 5 star reviews about this company. read more

I usually try to find some reason to give a legitimate business more than one star, but not in this case, given the nonsense I was subjected to. Had this company come out to my house for a so-called "tune up" about six weeks ago. The guy showed up three hours early and insinuated that I had the appointment time wrong (doubtful). More importantly, the guy didn't seem to know what he was doing. I had to point out a couple of (to me) obvious coverage problems. (He did manage to correct those.) He told me we had a broken pipe that needed replacing. $50 for that, if I recall. I assented. I didn't watch him do that part of the job. As I was writing the check afterward I asked him to show me the broken pipe. The guy fumbled around in his truck and said he couldn't find it. (!) It was pretty clear to me that there was no broken pipe. Either this guy was an aspiring con artist, or severely, incredibly lacking in communication skills. I called the company the next day and spoke to the owner (I forget his name.), relating the experience. He seemed genuinely surprised. He said he would look into the matter and give me a "partial refund". Well, it turns out that no refund was forthcoming. (I just found out today that my check for $185 cleared, reminding me of the whole affair. Nothing received in the way of a refund.) Overall, a most unpleasant, unsatisfactory transaction. read more

I drove a metal stake through one of my sprinkler supply lines. After botching the repair myself, I called Austex. Trevor arrived on-time and repaired the line in a quarter of the time it took me to do it. He also spent time educating me on my system, including the nuances of my control panel, even though I thought I knew everything about it already. He was great - I definitely got my money's worth. FANTASTIC customer service. read more

We have used Austex in the past for fixing some sprinkler issues and they were great. This review is about an outdoor lighting project they did for us recently. We have a 15 year old outdoor low voltage lighting system that has over 50 lights consisting of up lights, path lights and fountain lights etc. The system was completely out and no lights were working. We got multiple bids to fix it from some of the highly rated outdoor lighting companies on yelp. We were told by all the others that to fix the system would cost the same as installing a new system and all their bids were for new installations. Austex came up with a bid to fix the system and their bid utilized our existing system and included trouble shooting and fixing/replacing the broken components which was exactly what we were looking for. It was a very comprehensive bid for a very reasonable cost. The quote process, setting appointment times, actual appointments, all were all handled in an extremely professional manner. Because of the freezing rain we had recently they had to reschedule once and we were notified by both email and telephone call. Josh was our main technician and he did an excellent job. For one stretch, he had to run new wiring through our lawn to install 5 path lights and did such a good job that the grass looks totally undisturbed. We are very pleased with the end results and highly recommend Austex Sprinklers for your outdoor lighting needs. read more

This was the first time that I had used Austex Sprinklers and I was VERY pleased with the service I received. I felt that ROBERT went above and beyond to make sure that my system was back up and running. He did a great job, was very thorough, very professional and was a pleasure to talk and work with. I will definitely be calling Austex next time I need service or to expand my current system. read more

They were great! Had them out to correct some previous work done by another company and to make a number of repairs. They were at my house early and called when on they were on their way. Great work all the way around! Professional and friendly! read more

Just had our Sprinklers installed last week. Great work and crew. Alex did my initial consultation and he was very informative and professional. That alone had me sold. Installation does happen on day one and then adjustments that cater your lawn happen within the next two days. 3 year warranty and a very reasonable price. I can't wait to sit back and enjoy the summer and have a beautiful lawn. Thank you Austex!! read more

Austex just finished installing a new irrigation system and new landscaping in our backyard and we couldn't be happier! The results look great - Alex and his team did a fantastic job and I would highly recommend his services. Alex was professional and gave me a detailed estimate with options. One thing in particular that set Alex apart was his responsiveness - he came the same day to give the estimate and answers every-time I called with questions, even now that the job is done. He even texted me images after the job was finished so that I could see the results while i was traveling. read more

Alex was a true professional and did everything exactly as he said he would. HIGHLY recommend working with him if you have sprinkler needs.

Great communication. Easy to schedule. They did terrific work and came in right at the amount quoted. Will use again.

UPDATE on 8/1/13 : After I left a 1 star review yesterday , Alex , the owner , saw the situation and immediately contact me via messages and phone calls to apologize and want to do whatever it takes to gain my business back . This was an incident that he hired the wrong guy , Philip , and luckily he has left the company . I now feel sorry for Alex that he has to clean up all the mess that Philip caused to his customers . Anyhow , Alex personally finished the job for me today and even did extra that worth $210 for free . He refund my $450 as well and even gave us a $50 Texas roadhouse gift card as an apology . I told him I prefer paying what I need to pay and do not want to take advantage of him but he insisted !! Alex has proved me that he cares about his customer's satisfaction not just $$ . I am giving him 5+ stars to his professional problem solving attitude and his cares and services . Thank you again Alex , I will tell everyone about you and your company and will definately call you for our future needs . Review on 7/31/13 I was excitd to finally find one that is reputable and had a great review here on Yelp to fix a leak on our sprinkler . Called Alex up to schedule an appointment . The Phillip guy showed up on time and gave us a quote of $450 to replace the two valves and the control circut board after his examation . Because of the review I have read here , we went ahead have him do it without thinking twice . He changed the control circut board and claimed he did not have the kind of the valve available so he would come back on Tuesday to fix it . However , he showed up on Monday instead of Tuesday ( good thing I was home ) , then he found there was a cover missing on where the electric wires are and suggested we take care of it right away . At that time , he asked me how much he quoted us .. that is kind of weird question .. so I told him $450 . Then he realized he did not spot the missing cover problem at the beginning so he is going to honor it and fix it at the cost he original quoted us . However , things go sour from here ..... He susposed to replace two new valves as he originally quoted us , instead , he cut corners to save his loss by re-building one of the valves instead of replacing it , and he did not tell us upfront until we found out ourselves after we paid him in full . He claimed again , he did not have that missing cover in his truck so he would come back to fix it . But guess what , after he got all our payment , he never came back to fix it . I called him up at least 5 times by now , and every time he gave me a date he would come finish the job but he never showed up and did not even call either !!!! Then he started changing his words saying he did not charge us for that cover and it does not have immediate danger without that electric wire cover . And then kept telling me how busy he is .. got many customers to take care , etc... But HELLO , HE DID NOT FINISH HIS JOB TO HIS PRIOR CUSTOMER AFTER WE PAID HIM IN FULL ON 7/22/13 !!! It's been about a week and half , he promised he would show up today as I told him this is HIS last chance . My phone calls now got ignored . We are very disappointed with this kind of service we received . Will I recommand anyone to this company ? The answer is HELL NO ! read more

Alex and Austex do a great job. I have an older system and am in North Cat Mountain where the water pressure is never constant. Alex is good at communicating what the issues are with the system and related issues caused by the city. He and his crew are timely, courteous and charge fair prices. I'd recommend them for anyone needing some TLC for their irrigation system. read more

Customer Service Customer Service Customer Service. Austex really cares about their customers and fixing issues customers might have. I have not met to many great companies like Austex that really care about their customers. The owner (Alex) really goes above and beyond for his customers. I had a wet spot in my lawn being caused by a leaking valve. Alex came out and explained to me exactly what the issue was and was great in fixing the issue. He has great communication skills and is an all around good guy. I would absolutely use Austex again for any sprinkler issues I might have. The world needs more good guys and great companies like Alex and Austex. read more

Neal came out to inspect a problem with water pooling in my yard. He was extremely knowledgeable and very helpful. He did a thorough job. He made sure the system was working properly.He explained everything and made sure I was happy with his work. I honestly would not go any further when researching sprinkler companies. I recommend this company. They are superb! I will be using them in the future. read more

We had a scheduling issue, but they were still able to get someone out the same day and they discounted our service without us even asking. Nice. The repair guy, Logan, was really friendly and helpful. We had several issues, and they sent the same guy out each time, which is a good policy. He fixed everything quickly and seemed to really know his stuff. The pricing seems similar to less professional places we've used. They charge by the job rather than by the hour, though, which I'm not a huge fan of. Overall, though, they seem like a stand up service. read more

Alex with Austex sprinklers did a great job!! After calling another sprinkler company and having them tell me they would be out to check on my leak and then just not show, I called Alex. He was out first thing the next day, evaluated my problem, and got back to me with an estimate for the repair. He is very knowledgable about his business and very reasonable, the actual job was only half as much as the estimate (he told me the estimate could be high depending on man-hours and extent of the repair once they got in there). They got the job done by noon the day after eval while I was at work! And this was 3 days before Christmas! Thank you Alex, I'm telling all my friends to call you if they need any irrigation help!! read more

I called Austex Sprinklers for a follow up to the job they did for me in July thinking that it would be a warranty job. Well Robert came out and made adjustments to my system, adjusted heads in various zones to ensure there was max coverage in areas my wife had concerns about, set up my controller for the correct watering times in each zone and performed an overall check of sprinkler heads in all zones. Again I extremely impressed with attention to detail and professionalism exhibited by this company and their technicians. Robert is a wonderful personality and extremely knowledgeable!! Austex Sprinklers has convinced me that they will be my service providers of choice for all my irrigation system needs!! read more

Yup - he really is the best! We recently were having some border landscaping put in and ran into a sprinkler issue. We called in a slight panic and Alex was in the neighborhood - he crammed us into his already busy schedule and of course did amazing work at an extremely fair price. When the masonry guys came back the next day, they were really impressed by Alex's work and the equipment choices he made for our needs. Of course he was on time, courteous and all around amazing again! read more

I recently purchased a home in Austin and began have to problems with my sprinkler system. I was advised by a landscaper that I may have a leak in the underground pipes. I called Alex and, rather than come out and charge me $100 for a service call, he felt that 99% of the time re-setting the control panel would solve the problem. He graciously spent 30 minutes with me on the phone and resolved my problem. Not only will I now use Austex for my sprinkler service in the future, I have also referred him to a friend of mine that is having problems with flooding due to a faulty french drain system, and I am confident Alex will provide him the best service possible. read more