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    Aurora Auto Glass Installers

    5.0 (1 review)
    Closed • 8:00 am - 6:00 pm

    Services - Aurora Auto Glass Installers

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    Aurora Auto Glass Installers Photos

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    Safelite AutoGlass

    Safelite AutoGlass

    (156 reviews)

    Southeast

    I had some jerk break out my passenger window to steal a purse from my trunk. On the advice of my…read moreinsurance company, which didn't cover the glass, I called Safelite. First, let me say the techs were great. Travis and Hans were courteous and professional and got the job done quickly, once they could. What does that mean, once they could? Well, first it was a week out before they could schedule a field repair. Ok, I can deal with that. When they came out though, they couldn't do the repair because the glass they brought was broken. They found this out when they started doing the work. Better late than never? A week later, when they were able to reorder the glass, they came out and got it installed. Then noticed the scratches all over one corner. It looks like something with claws was trying to grab it and left long etch marks in the glass. Sorry, but why the heck doesn't someone there check the product BEFORE it goes out to a customer? The tech did say that it would be covered under the manufacturer warranty, but damn it, I don't have time for this. It isn't likely to obstruct my view so I'll live with it, but a bit angry that it's this hard to get a piece of glass replaced. So high marks for service, but minus points for poor products.

    DON'T USE THEM - terrible company. My 75 year old sister (in a wheelchair) used them to replace her…read morewindshield. They asked if they could move the car to a shaded spot. It took 3 hours to fix because they must have taken a nap. The drivers seat was reclined all the way & they pulled all the contents of the center counsel out (probably looking for money). After they left, the car would not start & had to be towed to the dealership for repairs. At the dealership, the windshield cracked again because it was not installed properly. Plus it is lifting from the bottom. She is afraid to have Safelite touch the car again, after paying $980 for the windshield & $400 for towing /repairs. She will hire another company to replace the windshield a second time. SAFELITE SHOULD DO THE RIGHT THING & GIVE HER A REFUND (at the very least). They are refusing.

    Aurora Auto Glass Installers - autoglass - Updated October 2026

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