As an avid vinyl collector I made it a point to come in to Twist & Shout while visiting Denver from…read moreAustin, TX. Even as my second time here in the last 4 years I was happy to see Twist & Shout made MORE room for vinyl selections and browsing space. You still have other media too include DVDs (rare and hard to find selections), CDs, cassettes, and unique and local gifts and items. Take some time to look around here even up and down the walls. There is a really cool yellow Bruce Springsteen marquee in the sell/buy area. We spent over an hour here browsing and I walked out with two vinyl albums I had on my "Must-Have" list of analog music. Great and fair pricing on their "Used" records but to be honest all music is priced fairly. Really cool location with friendly service from the staff. If you have any questions on where things are or on the thing(s) you are looking for don't hesitate to ask! Also go over to the free publication area (at the exit) and check out all of the cool (and free) postcards from Twist & Shout along with flyers and freebies promoting any upcoming art, music shows, upcoming albums, and whatnot.

Flippant, Dishonest, and Deeply Disrespectful Buying Experience and the records are overpriced…read more I have shopped here in the past and based on the high prices of the used records, I assumed my used records would sell at fair market value here but this was not the case. I brought in a curated stack of clean, high‑demand records and was met with one of the most disrespectful experiences I have ever had. The buyer behind the counter was openly flippant, dismissive, and acted like I had no idea what I was bringing in. His attitude alone set the tone -- rushed, condescending, and completely uninterested in treating me with respect. I think it takes longer than five minutes to look at the quality and condition of 30 records. He opened with a lowball offer that did not match the titles, rarity or the condition, and when I questioned it, he said "records not selling" while we are standing in a store literally packed with people buying vinyl. It was insulting, and it was clearly meant to make me feel like I should be grateful for whatever lowball number he threw out. The moment I pushed back and asked for my records back, his offer suddenly jumped up but still well under a fair trade. That tells you everything about their honesty and ethics. It was not about fair value -- it was about seeing what they could get away with - how low they could lowball. To top it off, they paid with a check instead of cash, which made the whole thing feel even more disrespectful, inconvenient, and dismissive. In hindsight, I wish I had taken my records back but I was so disoriented by the disrespect and clerk behavior. And it made me realize why I never sell or trade records. If you care about being treated with basic respect or honesty, take your business somewhere else. I will never buy anything from this disreputable unethical establishment. And you should not either. This is not a mom and pop business but a business operating without integrity exploiting its customers.

Record player was broken, they diagnosed the problem and fixed it in less than 10 minutes. Beast.read more

Misty and the crew are excellent. They took in my vintage RCA stereo cabinet with a Magnavox…read moreturntable from 1964 and repaired it perfectly. I can't say how happy I am with their service. If you have equipment that needs serviced or repaired take it here. You won't be disappointed.

I don't know if i can quite capture my Soundings experience in a review, but here goes. It was…read morenothing short of outstanding. The net of it is that there was never any pressure to buy - i had several interactions with the Soundings team over a period of about 18 months and both times they started with conversations about what I wanted to achieve from all perspectives - equipment, usage (music, film), and aesthetics. And at the outset of both interactions, they wanted simply to visit my home so they could understand the environment in which i was working. After the first interaction, i did nothing other than completely change my plans as i was in the midst of re-modeling my basement where i was planning to put the A/V equipment - most of which i already possessed. Once i completed that, i returned to Soundings and started over with Mark, who happened to be at the store when I arrived. Again, never any pressure to buy, but simply a conversation about what i wanted to do. At that point, most of it was related to A/V furniture and installation of a TV. We decided to add a subwoofer and replace some of the builder furnished in ceiling speakers. Once it was delivered and installed, then the fun really began. The Soundings master set process is truly amazing. I refer to the Soundings team now as the Sounder Whisperers. My stereo has never sounded so good. Mark arrived with several known source materials (audio and film) and we proceeded to spend several hours listening and using an organized process, making what are seemingly infinitesimally small movements in the placement of front, center, and sub speakers. This process truly fit the equipment to the room and sounded superb. Even though I was satisfied - i could still tell a difference in my 20+ year old equipment compared to some of the equipment i had listened to in the store. Moreover, my speakers were a little large for the space. Thus, i returned to the store, was encouraged to bring some source material, and then simply spent some time in one of the rooms and listened. To make a long story short, I decided to upgrade both my speakers and A/V receiver. It was a two step process as i didn't quite believe that the electronics could make such a huge difference in sound, but it was truly amazing. After a few months to let the equipment settle in, we repeated the master set process and I now have a sound system that matches the full sound i heard at the store. Whether it's listening to audio or watching a movie - the experience is wonderful. As i said, there was never any pressure to buy anything, just conversations around what i wanted to achieve. Certainly there are different price points to consider, but they have really done all of the research for you and what you'll find at Soundings is remarkable sound at each of their budget levels and a great staff that is truly interested in helping you achieve your A/V goals. All in all an outstanding experience.

Indranil Dandaroy Posting publicly. Learn more…read moreI had extremely positive experience at this store. Audiophile stores can be snobbish at times. I have a Pro-ject turntable that needs cartridge setup with proper alignment, VTA and azimuth. I did not buy the table from them. Yet Rod told me to bring the table in. We had good discussions about 2-channel audio. I could tell he is a true audiophile, knows his stuff but still very helpful and humble. There was bit of challenge in setting up my table (for which he had to talk to Pro-ject tech and make mod to his tool), but he spent that time and got everything adjusted. The table actually sounds a bit better now and the best part is he did not charge me anything for all the time spent. When I picked up the table, I asked him again if I owed him anything. He said no and helped me put the table in my car. Now that is service. I highly recommend anyone in the Front Range area to seek out this store. Rod will not disappoint you. HIGHLY recommended!

Working with David was great! Thanks to him I now have a stereo system that fits my budget and that…read moreI am absolutely thrilled with. I think the best thing about working with David is his genuine passion for music. Yes, he is really into the gear but I knew from the beginning that he's even more into music. So, it just never felt like I was being "sold" anything. Instead, it felt like a fellow music lover wanted to help me have the best listening experience that I could possibly have with the gear that best fit my budget. As I have the opportunity to upgrade my system I will certainly be doing business with David again! Highly recommended!!!

I found David McPhee on-line while looking for advice as to how to properly connect some of my…read moreaudio equipment after a move. David was very generous with his time and expertise advising how to make the most of what I have. He recommended a couple of component upgrades that he said were exceptional in value and would really enhance my listening experience. I am not a true audiophile and believed I already owned pretty high quality stuff so I was skeptical. At my request David took the time to connect my CD player at his studio and allowed me to compare mine with his recommended upgrade. WOW! What a difference in sound. I now enjoy my own private concert hall in my family room every time I want to listen. I would recommend David and Audiohouse to anyone with discerning ears and a love of music. He is very sensitive to your needs and budget and takes pride in helping you get the best sound possible. No pressure - just great advice and excellent value.

Drew and Jeff provided excellent and elite service. They are a team that makes troubleshooting…read moreeasy. Their expertise for integrating entertainment systems is unbeatable. It makes ListenUp the go-to audio video company when purchasing and installing electronic equipment.

Needed a quick purchase of an Ortofon OM 5 E cartridge and stylus nearby. Service was excellent and…read morethe shop looked great. Happy to say the minor repair worked out well. Thanks ListenUp Boulder!

Listen Up installed our original equipment when building our home and Clint has come out twice…read moresince to help us with updates. He's very knowledgeable and so helpful! He's the person to request!

Absolutely Fantastic! Pat was our service person, he was helpful and fast assessing the problem…read more He figured out the issue and got it fixed ! Shout out to Hank who helped me on the phone the day before and another shout out to John who scheduled me and managed to get us on the schedule sooner rather than later. In a retail environment where it's so hard to find quality, both with service and customer service, Listenup supersedes in this area and it's a breath of fresh air!

Love these guys, they will help you enjoy your music better than you could have conceived of…read more Always a treat getting to check out their inventory in the showroom. Not cheap but if you're shopping here I don't think that matters to you.

I came in with a turn table I got from the Brass Armadillo and couldn't figure out why it wouldn't…read moreplay anything from the speakers. Initially I bought a new stylus off amazon because I thought that was the problem (it was) but amazon didn't specify what stylus i was buying so when it came to my door it wouldn't fit at all and i broke the original. So when I took it in the team there hooked me up and got me right, explained to me that i probably bought some cartridge and stylus that would make my music sound like crap they got me set up with a pretty good stylus and carriage and installed it for me and tested to make sure it worked, quick and easy too. These guys are awesome and screw amazon, listening to records is an art that should be listened to with the right equipment not some cheap amazon baloney. Come check this place out it's pretty cool and they will make sure you have a good listening experience from your turntable.

Vintage audio equipment and knowledgeable staff. Bought turntable and amp. I will be back of if I…read moreneed anything in the future. Thank you for educating me!!

****Editing from 1 to 3 stars because I do appreciate a business that apologizes and acknowledges…read moremiscommunications. Next time please just put me on hold or ask to call back at a later time. I was shocked by how rude this interaction was--truly one of the most unpleasant customer service experiences I've had in quite some time. I called to make a simple inquiry about potentially selling or having a very unique vintage stereo piece appraised. Before I could even finish a sentence, the gentleman on the phone cut me off, abruptly said he had no room, and added that he was "leaning on stereos"--whatever that meant. It was clear he wasn't interested in listening, let alone helping. If this is how he conducts business, I'm not surprised he's having trouble moving inventory. Definitely not a place I'd recommend if you value professionalism or basic courtesy.