Update!! The salon owner- Holly sent me threatening messages AFTER MY HONEST REVIEW and another individual called me to threaten a lawsuit. The Katie that called me is not an affiliate of the law firm she was claiming to represent. The law firm has been made aware of her impersonation.
Just go to Great Clips, I'm sure they'll give you the same service and be way cheaper. I went to Hair by Holly-Suite 110 and I was beyond thrilled to sit in her chair. From the moment I walked in, the experience was great! I found her on Instagram and after reviewing her photos, it seemed like a great idea! I guess photoshop and specific angles play a part. I didn't even consider it, I followed right away and saw that she had a special "free cut and blowout with any color service". After reviewing her pricing on her website, all over color for $70-$85 (2 hrs). I only wanted to dye it all over black, and of course get a free trim and blowout. The color went great, conversation was great, cut was terrible. I have never sobbed over my hair, I usually don't worry about little things but this is just embarrassing. I have a trip next week full of meetings, etc. and now I look like a child that found scissors. My hair was already dark, faded chocolate cherry to be exact. Length wise, it was just at the point of flipping from hitting my shoulders. When we began the service, I explained that I wanted a trim that was just above my shoulders. She stated that she was "taking everything that needs to come off, off"... okay cool. That's totally fine, if it needs to go, then let it go. Well before looking in the mirror, she makes a comment "I can take off more but I can't put any back on, haha sorry"... maybe she knew in the moment that she messed up? I should have thought more about it. Alright, she blows it out, straightens it, "cross-checks" it, and then curls it. She showed me what it looked like and it looked great, from what I could see. I paid $120 for the service and left a $24 tip. Once I get home, I realize that my right side is completely crooked... so I straightened it to make sure it wasn't just a weird curl pattern. Well, just see for yourself! Anyways, I messaged her and explained that I was un-happy, etc. She said that she would only refund my tip and failed to acknowledge her fuckup. Instead of owning up, she kept saying "I'm sorry that you feel it's completely uneven". No, I don't FEEL that it is uneven..it is LITERALLY uneven. Eventually, I just said okay well can you explain the $120 if you "didn't even charge" for the haircut. Holly sends a screenshot of her payment service showing $120 for all over color and said "this is my pricing, sorry for the confusion." See the screenshots for yourself. I did get the $24 tip back, YAY! The entire service should have been free after this disaster. This isn't to undermine her abilities, maybe she good on most days. Either way, it's a major disaster. Consider this before booking, not everyone online posts honest content. read more