Relaxing atmosphere, great service, my daughter and I enjoy going to this nail salon.read more

I have personally been going to Creative Nails for a few years. I originally went to a gentleman…read morewho is no longer affiliated with the salon, and since then I have primarily gone to another nail salon in the same plaza. I will still come to Creative Nails when absolutely necessary, but unfortunately, my recent experiences have reinforced why I stopped going regularly. One of my biggest concerns is the quality of work being performed, particularly with services such as Gel-X and builder gel. I had builder gel applied to my nails here, and within 24 hours, two nails had completely broken and majority of all the nails were lifting. I went back to the salon because I thought there had clearly been an issue with the application, especially considering it had been less than a day. Instead of offering to fix the nails, I was told that I simply had "bad nails" and that there was nothing they could do because the previous nail technician had damaged them. The problem with that explanation is that the nails they were referring to were the same nails that their salon had just worked on. If anything, that response only confirmed to me that the original service had not been done correctly. Unfortunately, this is not the first time I have experienced issues here. Now, less than a week later, I am already having to get another full set and a pedicure elsewhere because my nails are lifting again, and there are visible bubbles underneath my French tip. I understand that nail services do not always go perfectly, but when problems occur within 24 hours, I believe the salon should stand behind its work and make an effort to correct the issue. Blaming the customer's nails--especially after the salon itself had just worked on them--is not acceptable customer service. I honestly find the 4.8-star rating extremely surprising given my experiences and the reputation I have personally seen surrounding this salon. I wanted to give this place the benefit of the doubt because I had been a customer for years, but the consistency of these issues has made it very difficult to recommend Creative Nails.

I was in town for a wedding and needed my nails/toes done that morning and they were amazing! I…read moredidn't have to wait and the ladies who did my gel polish nails and toes did so well and they were so nice!

Top notch nail salon! Charlie did a wonderful job with my gel manicure and his wife did a great…read morejob on my pedicure. My mom lives in Naples year round and only comes here- I can see why! Make sure to call ahead to book your appointment because they are busy! Friendly service, prompt & focused but not rushed. Parking in the front and the back side. Will be back when I visit my mom!

Just had an amazing manicure here. So thorough and the end result was amazing. would definitely…read morerecommend. visiting from the UK and wish I lived nearer as the service and price ate far better here.

I was told I could walk in for an appointment. When I arrived I was told I'd have to wait an hour…read more It is indeed not walk ins welcome. This was 4pm on a Wednesday. It's ok as there are many more nail salons down the street.

They did an excellent job on my gel manicure. I love that they are open on sundays. I didn't have…read morean appointment but they took care of me in a timely matter. I really appreciate that. Next time I will make an appointment

Very expensive. Got cat's eye gel polish and got charged an up fee for both the polish and nail…read moreart. I did not get any type of nail art done. You always use a magnet when getting cats I shouldn't have been charged twice. They nickel and dime you Also charge a cc fee

The manicure and the pedicure were both the best I ever had. Tina is who I go to.My feet were very…read morebad and she spent 90 minutes taking care of me. I would give her 6 stars but there is only 5. The owner is there and makes everyone feel welcome. If you are looking to make a change you will not regret it.

I don't normally write reviews because I usually have pleasant experiences wherever I go, but…read moreunfortunately my experience at Diamond Nails was extremely disappointing. I decided to try this salon because it's much closer to where I live now, and I made appointments for both my friend and I to get pedicures together. When we arrived, the salon was packed. We didn't wait very long, but after seating us side by side in pedicure chairs, they immediately started my friend's pedicure while I sat there for almost 15 minutes without anyone acknowledging me or explaining the delay. The pedicure itself was honestly very poor quality. The technician seemed rushed and did a very careless job. He didn't even file my toenails, which I have never experienced at any nail salon before. On top of that, nobody even asked me what type of pedicure I wanted. I requested a deluxe pedicure, as did my friend, yet somehow even though mine started much later, we both finished at the exact same time, which made the service feel rushed and incomplete. The most upsetting part happened when I paid. The total should have been $110. The woman at the front took my card, crumpled up the receipt, handed my card back, and I tipped both nail technicians separately in cash. After checking my bank account later, I realized my card had actually been charged $120 instead of $110. Between the poor service, lack of attention, rushed pedicure, and incorrect charge on my card, I was extremely unimpressed with this salon and will not be returning.

You I am very…read moresatisfied with Noire nail bar in Bonita Springs Florida. It's clean and the technicians have been very good. This is where I get my nails done. I'm always satisfied.

I used to love coming here when it was $55 for a full set, now they charge $70 and not only that…read morethey aren't welcoming either

Manicure was great! Ben did a wonderful job. Took his time and was a perfectionist. Definitely my…read morego to place now.

First time at this salon. Mom and I both loved our mani pedis. Delicious orange scrub. Nice…read moremassages. The biggest nail selection we have ever seen in our lives! Met the owner, John. He has had it several years and worked in the field for 20 years. All regulars coming in. They all know everyone and what color they want. That's a good sign. Very clean and no polish or remover odors. We will be back!

I have been coming here for ten years. Great service! The customer is very nice and the staff take…read moretime to get to know you. They are always very welcoming.

I received an amazing pedicure and polish change for nails to match and it looks amazing! The salon…read morewas clean and I love the fountain with a great music selection!