Dan and his team handled asbestos removal for our Eichler renovation. Professional from start to…read morefinish. They were super responsive over email and phone, and walked me through the whole process, so I knew exactly what to expect. The work was done quickly, and the final air clearance came back clean. No surprises on pricing either, which I appreciate. They beat everyone in price and speed. Would recommend without hesitation.

For an asbestos abatement job, I obtained 4 quotes…read more It was easy to communicate with Eisen and I received a call back on the same day. After describing the job, I was given a verbal quote of roughly how much it would cost. Of the 4 quotes, one was several thousand higher than the other 3. Eisen's verbal quote was in the same ballpark as the others. Only downside is that they are scheduled 1.5 months out and very busy.

Quick response. Very nice person. Came over, heard our concerns and checked for moisture with a…read moremoisture meter. We didn't need his services but he did provide some advice to help us with humidity. I pray we don't ever need a mold remediation but if we ever do I'll be sure to hire 3 step. Thanks for your help.

Oscar responded to my message right away and had availability to address our mold problem quickly…read more They provided a reasonable and thorough estimate, and responded to all of my additional questions about their plan. When executing the plan, they reached out because some additional work was needed, which would result in a reasonable and minimal additional charge. I appreciated the transparency. When finished, they helped coordinate with a handy person who was coming to do some repairs following their remediation and demolition work. Throughout the process, it was an efficient and enjoyable experience to work with 3 step. Thanks team!

It's rare to find a company that does not just do a great job, but truly stands behind their name…read more If you are looking for environmental services, look no further than CVE. I worked with the Rohnert Park office. I recently had the company handle an asbestos removal and wall texturing project, and my experience was nothing short of stellar. The true test of a company's "business practices" is not when things go perfectly, but how they handle them when they do not. Almost a year after my initial service, I realized the interior wall texturing wasn't quite right. Despite the significant passage of time, CVE did not blink. They immediately took ownership of the situation and corrected the issues, no questions asked. They are a fantastic team. Every single person I interacted with at CVE was Knowledgeable: They clearly knew their craft and the safety protocols involved; Cheerful: They brought a positive energy to the job site every day; Professional: Communication was seamless, making what could have been a stressful process incredibly easy for me. I cannot recommend this company highly enough. If you want peace of mind and a team that treats your home with respect, CVE is the only call you need to make.

They were hired to check for mold and remediate. They said one thing while at the property and then…read morewrote a proposal with completely different information. They performed a "remediation" that didn't take care of the mold problem at all and tried to tell me that my health issues and allergies were probably just from my dog (no one in my family is allergic to the dog we've had for 8 years). I then hired another company to come out that did an actual investigation and found toxic mold in 13 areas of the home. They will make it sound like you are being taken care of, but they are lying.

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

Synergy cleaned up our yard which was contaminated with lead-based paint and construction debris…read more Fernando, Antonio, and Pete were all very accommodating, friendly, and professional. Antonio and his team were respectful to our house, took time to prepare the space for decontamination, and took proper precautions in preparing for cleanup. They listened and never brushed off our concerns. They carefully covered our staircase, sticky mat at the entrance, and sealed off doors and windows, their attention to detail was beyond my expectations. Besides the technical side, they also have great communication- from online schedule reminders, sending/ revising quotes, confirming job details via text... etc. Synergy gave us peace of mind and a safe home again, highly recommended!

Horrible experience. They came to my home for weatherization project and left the cover off of my…read morewater heater. I've left several messages with no return call back. Not appreciated.

My Highest Recommendation for Bio 911…read more I had a mold problem caused by a leaking faucet and roof at my Mom's house. The mold remediation company that I was referred to, went ahead and started tearing out drywall before any contract was signed. They also would not answer most of my questions and only sent a single photo of what they found and that was only after I asked them to send me photos a second time. I called Bio 911 and spoke to Kirill, the owner of the company. He told me that he doesn't like to take on jobs that are already being worked on by another company, but he told me that he would be happy to come out to inspect and evaluate my problem. He was incredibly thorough. He checked the drywall where visible mold had been seen, checked a nearby restroom even though no mold had been seen in there, the outside wall of the building adjacent to the affected drywall, and even the walls of an adjacent apartment. He detected moisture inside of the outside wall of the building, which was something that the other company had missed, and he outlined the steps needed to correct the moisture problem and mold issue. Kirill did all this work simply because he likes to help people. He did not charge me a penny. How often can you find someone that does things just to help people? It is super rare and I am giving Bio 911 my highest recommendation as a result.

Kirill was very pleasant to talk with about our situation. He was very straightforward and…read moreknowledgeable. This has been a learning experience for me. I do not know if we will end up using them for the immediate clean up but they are on the short list for when we need them later.

Mike and his crew are fantastic in helping me for removing of popcorn ceilings and fresh texture…read morewith painting.

Mike and his team were great. Mike gave us a clear plan of how the service would be done. He was…read morevery communicative and very professional. His team was great and extremely hard workers. If you need your popcorn ceiling scrapped, Mike and his team are who you want to work with.

Who expects to have a pleasant experience with asbestos removal. Well, I just did. I found Norm…read morequickly last Friday when I found out I needed to asbestos abatement in the basement, and right away. Boiler was on fritz and heating guys couldn't work on it until the asbestos was gone. Norm was here on Monday morning, crew came on Tuesday, job finished ahead of schedule the next morning. Norm is the nicest person you'd ever want to meet, so kind, so professional, so friendly, answers calls and texts right away. I could not have asked for more. The crew are a friendly bunch too - hello, Ishmael, so nice to meet you! Again, no one does asbestos removal for fun - you do it because you have to. This went so much better than I ever could have imagined - highly recommended.

I wanted to share feedback simply based on two calls with Norman in which I had a concern that my…read moregarage had a pipe wrapped in asbestos. He was super helpful, friendly and willing to come by between two projects to look at the pipe and give his assessment. When I pulled the pipe from the garage prior to his arrival, I realized that it was not wrapped in asbestos and I was wasting his time in asking him to come out. I called back and he was still willing to have a look to ensure there was no concern. I frequently use many home and construction/contractor services and so many times, the customer service is horrible- from sounding rude or indifferent, not showing up to appointments, not following up in providing bids, and it just feels like it's pulling teeth to get them to do the very minimum. So while I did not end up needing to use A1 Abatement Group, I just wanted to share that it was very refreshing to have a friendly, interested and supportive voice on the other end of the call that sounds really into his work and wanting to help people, so I look forward to reaching out another time when I can use their services. Thanks again for your time, Norman!

It was a pleasure to work with MG (Irek in particular) for our asbestos removal project (HVAC…read moreducting). From quote to finish, it took 2 weeks. I think details are really important and MG: - Did not cut into our ceiling, which another company planned to do. This would have cost me more for drywall repair and painting. - There was a minor detail at the end that they addressed after the walk through. I obtained 4 quotes for this project: - MG: $3280 - Company with 5 stars recommended by HVAC company we hired: $5500 (site visited) - Company with 3.5 stars recommended by another HVAC company: $3400-3600 (received video from HVAC company) - Company with 5 stars I found on Yelp: around $3000 (verbal quote, no site visit, 1.5 months out for scheduling) So MG is on the same ballpark as most companies, but had better customer reviews and got the job done more quickly. Easy decision to hire them and I am glad I did!

Just worked with them for a Radon remediation. They were awesome. Super professional. On time. On…read morebudget. Excellent work and team. And problem solved. Update: We worked with Dennis here on the Peninsula and he was a phenomenal project manager. On time. Under budget. Made sure everything was done properly and our results were excellent.