1. Auger Group

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Richmond, CA

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Auger Group

5.0 (1 review)
Open • 8:30 am - 5:30 pm

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8 years ago

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Eisen Environmental & Construction Services - Family owned

Eisen Environmental & Construction Services

(283 reviews)

We had asbestos abatement throughout the house, it was a big job that required removing the…read moreexisting drywall and cabinetry. Everything went well from start to finish, they cleaned up exactly what we were looking for without going overboard and cleanup was well done. Loved working with Dan Eisen and team, definitely recommend.

My family is currently undergoing a kitchen and bathroom renovation, and unfortunately, we ran into…read morean unexpected asbestos issue that forced our contractor to pause construction. Since we're living in the house during the renovation, the delay was especially stressful--we really couldn't afford to wait weeks to get the issue resolved. I called over 10 asbestos companies. A few returned my calls, I received one estimate, but everyone else said they couldn't come out for several weeks. Then I reached out to Eisen Environmental, and Dan responded quickly. He gave me a very reasonable quote over the phone and took the time to explain the project and asbestos removal process in detail. I really appreciated this because I wasn't familiar with asbestos remediation and had a lot of questions. We felt comfortable moving forward and signed the contract that same night. The crew came out the very next business day and even showed up early so they could get started on time. They removed 12 HVAC boots with very minimal damage to the walls. I was expecting much worse, so I was extremely impressed with how carefully they handled the work. My kids and I also had to stay out until they finished. Dan and the project manager called me the moment our home was safe to return after the negative air clearance test. Thank you! From the initial response to the completion of the job, Eisen Environmental was professional, punctual, responsive, and efficient. Most importantly, they helped us get our renovation moving again much faster than we expected. I'm very happy with their service and would definitely recommend Eisen Environmental to anyone dealing with asbestos removal. Great job, Dan and team!

First Call Restoration - Fire damage restoration

First Call Restoration

(51 reviews)

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

Synergy Enterprises - Setup for Acoustic Scrape

Synergy Enterprises

(148 reviews)

Synergy cleaned up our yard which was contaminated with lead-based paint and construction debris…read more Fernando, Antonio, and Pete were all very accommodating, friendly, and professional. Antonio and his team were respectful to our house, took time to prepare the space for decontamination, and took proper precautions in preparing for cleanup. They listened and never brushed off our concerns. They carefully covered our staircase, sticky mat at the entrance, and sealed off doors and windows, their attention to detail was beyond my expectations. Besides the technical side, they also have great communication- from online schedule reminders, sending/ revising quotes, confirming job details via text... etc. Synergy gave us peace of mind and a safe home again, highly recommended!

I hired Synergy for work in my home, and the experience was extremely disappointing and costly…read more The work was never completed properly and required multiple return visits because of incomplete and defective workmanship. After removing the acoustic ceiling in my living room, the crew left the ceiling exposed with visible water damage and walked away. I ultimately hired someone else to finish the work because I did not want the crew returning again. During the process, my home sustained additional damage, including a kitchen cabinet being ripped out and left in my driveway, damage to my kitchen floor, electrical wiring being cut (which required a licensed electrician), and custom drapes and blinds being torn down and balled up even though they should not have been removed. An oak cabinet was also disassembled on top of my washer, rendering it unusable. These issues were documented on site by their own representative, who expressed dissatisfaction with the quality of the work. Despite causing documented damage, the company refused to reimburse for my custom drapes, sheers, and valences for seven windows. They rejected estimates--first claiming it was fraud--without providing any alternative valuation. To this day, my window treatments have not been replaced. To make matters worse, the company attempted to bill me for a disputed balance while threatening a lien, even though the damage caused far exceeded the amount they claimed I owed. This experience resulted in significant stress, additional out-of-pocket expenses, and unresolved damage to my home. Based on my experience, I cannot recommend this company to anyone looking for professional, careful, and accountable work.

Bio 911 - Hoarding cleanup

Bio 911

(28 reviews)

Parkside

Kirill was super helpful and knowledgeable. We had him fix a mold issue in an apartment I owned and…read morehe did such a great job with the cleanup and for great value as well. We recently consulted with him again for a home we purchased that had a prior water leak and mold we had to fix and he was able to advise us on the safest and most cost effective way to remedy

My Highest Recommendation for Bio 911…read more I had a mold problem caused by a leaking faucet and roof at my Mom's house. The mold remediation company that I was referred to, went ahead and started tearing out drywall before any contract was signed. They also would not answer most of my questions and only sent a single photo of what they found and that was only after I asked them to send me photos a second time. I called Bio 911 and spoke to Kirill, the owner of the company. He told me that he doesn't like to take on jobs that are already being worked on by another company, but he told me that he would be happy to come out to inspect and evaluate my problem. He was incredibly thorough. He checked the drywall where visible mold had been seen, checked a nearby restroom even though no mold had been seen in there, the outside wall of the building adjacent to the affected drywall, and even the walls of an adjacent apartment. He detected moisture inside of the outside wall of the building, which was something that the other company had missed, and he outlined the steps needed to correct the moisture problem and mold issue. Kirill did all this work simply because he likes to help people. He did not charge me a penny. How often can you find someone that does things just to help people? It is super rare and I am giving Bio 911 my highest recommendation as a result.

A1 Abatement Group

A1 Abatement Group

(2 reviews)

Who expects to have a pleasant experience with asbestos removal. Well, I just did. I found Norm…read morequickly last Friday when I found out I needed to asbestos abatement in the basement, and right away. Boiler was on fritz and heating guys couldn't work on it until the asbestos was gone. Norm was here on Monday morning, crew came on Tuesday, job finished ahead of schedule the next morning. Norm is the nicest person you'd ever want to meet, so kind, so professional, so friendly, answers calls and texts right away. I could not have asked for more. The crew are a friendly bunch too - hello, Ishmael, so nice to meet you! Again, no one does asbestos removal for fun - you do it because you have to. This went so much better than I ever could have imagined - highly recommended.

I wanted to share feedback simply based on two calls with Norman in which I had a concern that my…read moregarage had a pipe wrapped in asbestos. He was super helpful, friendly and willing to come by between two projects to look at the pipe and give his assessment. When I pulled the pipe from the garage prior to his arrival, I realized that it was not wrapped in asbestos and I was wasting his time in asking him to come out. I called back and he was still willing to have a look to ensure there was no concern. I frequently use many home and construction/contractor services and so many times, the customer service is horrible- from sounding rude or indifferent, not showing up to appointments, not following up in providing bids, and it just feels like it's pulling teeth to get them to do the very minimum. So while I did not end up needing to use A1 Abatement Group, I just wanted to share that it was very refreshing to have a friendly, interested and supportive voice on the other end of the call that sounds really into his work and wanting to help people, so I look forward to reaching out another time when I can use their services. Thanks again for your time, Norman!

MG Remediation - Damage to paint/drywall

MG Remediation

(22 reviews)

Carlos and his team just did an asbestos removal for us. Carlos put me at ease explaining how the…read moreprocess would work and the type of precautions they would take. The removal was done quickly and thoroughly, with confirmation of air quality provided by another company. The rest of the work that needed to happen on our place proceeded as planned and we now feel 100% better knowing that the asbestos has been removed. I would highly recommend MG Remediation!

I'm writing to slightly revise my review because the owner of the company called to attempt to…read moreremedy the situation. During the call he seemed he hadn't actually read my review as he didnt know the details of what happened. When I tried to give him the details, he was in disbelief that this quality of work was performed by his team. He was nice, but seemed to be more concerned with the negative review than with understanding where things went wrong. He told me repeatedly how his team always does a good job and always gets good reviews. He asked me twice on the call if I would update the review. I'm giving 1 star back because they did come back out and remove the remaining absestos that they missed the first time. However they didn't offer anything to cover the cost of repair for the damages to my walls. Over all I do believe the owner had good intentions, but it seems he is pretty far removed from the actual work that is being performed. After they removed the additional absestos, I had planned to update the review and told the owner I would do so. I hadn't gotten around to it yet, but the owner reached out to me again to request a third time that I remove or revise the review. So here you go.

Auger Group - enviroabatement - Updated October 2026

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