1. Doctor Carpet Cleaner

0

Walnut Creek, CA

Doctor Carpet Cleaner

5.0 (1 review)
Open • 8:00 am - 10:00 pm

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Services - Doctor Carpet Cleaner

Carpet cleaning

Rug cleaning

Upholstery cleaning

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2 years ago

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Pedro A.

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Window and gutter cleaning on 08/08/26…read more Excellent service, friendly, respectful efficient and was a genuine person...thank you Joshua, we will be a repeat customer! Our house windows look immaculate inside and out. Great value for the service provided too, thank you!! Anthony and Melody

Had an issue over the winter with water getting through one of our window seals. The boss (my wife)…read morewas convinced it was because we'd never had our gutters cleaned. I searched Yelp for a five-star gutter cleaning company, found Bargain Window & Gutter Cleaning Services, and decided to give them a try. It turned out to be one of the best home maintenance decisions I've made. I contacted Joshua through Yelp Messenger, and he responded almost immediately with a quote. He requested my address, used Google Maps to inspect the roof remotely, and we quickly scheduled a full gutter cleaning. The service included complete removal of debris from the roof and gutters, a thorough rinse of the entire gutter system, flushing all downspouts to ensure proper drainage, and photos and videos of the completed work sent directly to my phone. Here's where things got even better. While cleaning the gutters, Joshua noticed several roof tiles that were cracked or out of place likely the real source of our leak. After a quick trip to the hardware store for some roof tile repair adhesive, the problem was fixed. Joshua, it was an absolute pleasure working with you. I really enjoyed our conversation, and don't forget to get those Meta glasses! We'll definitely be calling you again for roof and window cleaning. Thanks again! Brian M Paden

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I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

Doctor Carpet Cleaner - carpet_cleaning - Updated November 2026

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