What an amazing experience! I wanted an anniversary band added to my wedding set. They listened…read morecarefully to my design idea, had a beautiful computer-generated rendering to approve, and made adjustments I suggested. The result is stunning! I highly recommend AD Jewelry Creations for design and repair. Fantastic staff and highly communicative throughout the process.

Extremely thorough and nice work. Wonderful seeing everyone…read morethat works there also. If you have not went to them then you have to go!

Staff was great! They explained their services well when I asked for my wedding ring set resized…read more They promised my ring will be ready in a week and a half but got it done in less than a week.

I needed some assistance today with a bracelet and earrings.. and it is needless to say but I was…read morevery taken care of here! Scott and two female employees treated me with such kindness, care, and expertise! I will 100 percent be returning when more jewelry needs arise. Lovely shop with lovely staff. May I add, the store was extremely clean and pleasant to be in. Thanks everyone!

I got my AllSaints bracelet and Seiko 5 watch resized professionally. I actually had to go in twice…read morebecause the first time the link was still a bit too big, but they fixed it perfectly the second time. It cost $35 total for both, which I thought was pretty reasonable. The staff were really nice and professional the whole time too.

John was the biggest help ever. Was a very insightful experience, very honest as i was selling a…read morefew rings and a watch. I ended up keeping the rings and selling the watch for a more than fair price. It was a wonderful experience and i will go back for any jewlery needs. Thank you so much for the knowledge you gave me.

If you want horrible customer service this is the jewelry store for you!…read moreMy husband placed an order for a necklace pendant... They called him to go pick it up , when he arrived , it was the WRONG pendant. He had to place a deposit to place the order. The sales girl who ordered it told my husband she thinks she messed up. My husband asked... you didn't bother to open the box to confirm before wasting his time and gas . Manager was called and manager blames my husband!! My husband or any customer doesn't have access to the codes when placing the order, that's the sales associate RESPONSIBILITY to confirm and order. But she admitted she messed up and placed the wrong code! Do better management and train your employees. I will never recommend this store to any friend or family. Luckily my husband got his deposit back. Way to ruin a surprise Don Roberto Jewelry staff!

Javier was amazing and very helpful!!! He definitely met my expectations and helped me looked for a…read moreperfect gift for my grandmother. He knew and felt my strong wants for my grandmother. His assistant, Emily was so helpful as well! She offered to clean my chain that I already had on. Thank you Don Roberto for a good experience/service!

Honestly 5 stars is not enough! A good friend recommended me to them years ago and I go between…read moretheir stores in Temecula ands Riverside every 4 months to have a set of my rings cleaned and dipped in rhodium. I did not purchase my rings there but they treat me as if I've spent a million bucks with them. This last time I went, I had a prong that was bent and I warned them ahead of time that I knew it was bent and would come back in the future to have it fixed. When I picked it up an hour later, the jeweler had fixed it and did NOT charge me! I would suggest to anyone that is concerned about leaving precious jewels with anyone, that this is a top notch trusted establishment and I wouldn't think twice about using them. My center diamond is large and I will not use any other jeweler besides them.

Would give zero if I could. I tried to return a gift with a receipt and they refused. You only have…read more1 week to make returns. Manager not helpful at all. Would not recommend.

staff was very helpful. and friendly. If Amber Moreno Valley please stop by this location you will…read morenot be disappointed

Amazing service! The ladies are super sweet and friendly! Super fast and kind service. They cleaned…read moremy ring for me and were very kind about it

Our whole family has been going to Burt's Jewelry for years and have purchased many things from…read morethem. One of the first things we had done there was to have Burt make four heart shaped drops using the diamonds from my mom's wedding ring for me, my daughter and my mom's only two granddaughters. We selected this place because we felt very comfortable that we would be getting the exact diamonds that we brought in and in a few other places we didn't feel like that would happen. Since then we have had other things made and purchased some items already in the store. Absolutely would not go to another jeweler. We all love the place!!!

Great place! Had a good experience dealing with a gold chain getting fixed. The gentleman was very…read moreattentive, nice and explained to me what the chain required for repair. I was thinking might cost me about 40-50 bucks, charged me $36. I would definitely go here again for any jewelry repairs. Highly recommend and reasonable pricing.

I brought an heirloom diamond ring in to have it modified. He did an amazing job and was able to do…read moreit while I waited. He also cleaned it so well it looks brand new and all for a reasonable price.

I went to Tick Tock to get a ring re-sized. When I picked it up I said that the ring was still a…read morebit tight. I was told that fingers swell in the afternoon and in the summer. He said that the ring would fit fine in a couple of days. I returned a few weeks later and said that the ring was still too tight. The woman measured the ring and said that it was size 8-1/4. I told them that it was supposed to have been 8-1/2. I had already paid $90 to get the ring re-sized and he said that it would cost me another $65 for him to make it the size that he was already paid for! I disagreed and he just kept repeating, "If you want me to fix it you will have to pay!" I WISH I READ THE REVIEWS FIRST.