DON'T USE QUICK CONNECT! The remote service didn't fix the problem, they just did a few…read morediagnostics (on a Wednesday, and I paid them more $250 for nothing) but they said that I got 30 minutes of free service if I'm still having problems within a 60 day time period. I called them and explained it still wasn't working and, after they contemplated the issue, decided it may be a clogged ink tube, and that I should bring it in rather than have them come to my house because of potential ink getting everywhere while repairing. So, I took it to their storefront on Thursday morning. They said it could take just 30 minutes or it could be longer, they would call. No call. Four hours later I call them and they said they were still working on it - I think this included a repeat of the work they did remotely. Friday, I called for an update and they said they ordered a print head so they could test to see if that was the problem. They would call me back the first part of next week. No news on Monday. Tuesday they called and said it was the print head and that the part and labor would be an additional $150. I told them to go ahead (my mistake?!) and I would pick it up that afternoon. I got there to pick it up at 3:45, reviewed the invoice... which said they installed a new print cartridge - which they didn't do (this printer doesn't even use cartridges!) They said they wiped down the chassis - it still had smudges all over it. They said they had wrapped it - it wasn't wrapped so I had to ask them to do that. I asked if they gave me the 30 minute credit mentioned above - kinda got the run around on that with them saying the repair took longer than that so there was still a charge.... I get that, but was I credited for the 30 minutes? still don't know. They were going to talk to the owner to see if this charge was correct, but I needed to be somewhere in 15 minutes so said I'd try to be back before they closed at 5:30. I returned at 5:15. It was ready for me. The invoice indicated $159.80 but imagine my surprise when my receipt showed $164.59 (they neglect to tell people there is a 3% credit card charge which doesn't show on the invoice!) So not I've spent $417.56 (ALMOST THE PRICE OF A NEW IDENTICAL PRINTER!!!). This all started because the black ink wasn't printing and the color ink was faded. At one point they told me the black print head was defective and could affect the colors printing - come to find out this printer has only one print head that does the black and colored inks combined. After I got home I realized they had altered the verbiage on the invoice - (probably to cover their "hinies"). THESE GUYS ARE "WANNA BE" COMPUTER NERDS WITHOUT ANY PEOPLE SKILLS!!! Their communications skills are pretty much non-existent and the customer service is lacking. GO SOMEWHERE ELSE! EXTRA NOTE ----- The owner called me after reading this review. He initially tried to resolve the issue but was willing to give me a partial refund ONLY if I removed this review and/or gave him 5 stars. Bribery? I just wanted to tell of my experience and let others be the judge. He stated that I needed my computer fixed and they ultimately fixed it. Job done. That may be true but it was a painful experience!

We have been customers of Quick Connect since 2007. Their…read morehelp, service and professionalism exceed my expectations. On 5 March 2026 we had some computer issues and had to change from Windstream to gmail. A young man named Kenny arrived at our home and went to work on my computer. His skills amazed me. Myself being a novice with high tech, I had a lot of questions and had to be shown new things on G Mail. He was very patient and helpful with all my questions and needed instructions. Quick Connect is fortunate to have an associate with his ability in their office. as long as I have a computer, Quick Connext WILL be the place we go to.

Great experience! I believe I worked with Grant and he was very knowledgeable and friendly. Highly…read morerecommend. ---------------------------------------------------------------------

I have used these people for years for battery replacements and screen repairs. I took my daughters…read moreMac computer in there, and they had it fixed in minutes and would not even charge me!

I took in my really old laptop and left with a virtually new Dell touchscreen loaded with…read moreeverything transferred from my old computer plus much, much more, at a very reasonable price. The store/shop is extremely well organized and the items for sale are thoroughly described with prices clearly marked. I highly recommend Level Seven Computers. Bob knows computers inside and out and explains options and prices when it comes to software, etc. No hidden fees, no surprises, great value! Thanks, Bob!

Amazing Business. Such Kind People. I am so glad this place is here. The other thing I would add is…read morethat it is in a great location. There is a gym and three restaurants right next to it as well as two stores. I am so glad I have this business near me. Personally, I love computer stores. They are cool places.

Roots Music is hands down the best in Lincoln for buying and selling music gear. Even if you set…read moreaside the fact that they are Local, your greeted at the door by the shop dog (very good boy) and the owner remembers your name -- Roots would still be a 5 star shop and a notch above the rest. Friendly, Honest, Skilled, Helpful and Affordable. No need to worry if you're getting a fair deal or quality instrument/repair.

Took a bass guitar in to have the action adjusted. They found other issues that I had not seen…read morethat needed attention. They did the repairs and polished the frets. It plays wonderfully now. They are super down to earth and focused on the customer. I can't say enough good things about my experience. I will be back for more toys in the future!

I went in to have my graphics card replaced with something more advanced. After the owner assured…read moreme that the card(s) would work (I tried multiple cards and NONE of them worked), I took the CPU in to have the card(s) installed. Eventually, the computer stopped working altogether after a third attempted graphics card installation. A replacement computer was not offered, nor did he offer any kind of compensation for my troubles. Do NOT do business with this establishment. I ultimately had to buy a new computer because the owner broke mine.

Bought a computer there. It lasted about 3 days. They found out called me and offered a…read morereplacement. Easy to deal with, responsive and courteous. Hard to find nowadays. The key, I believe, is hiring ADULTS!

Rockbrook Camera knows cameras, and is eager to help. I recently dug up my old Rebel, and found…read morethat it wouldn't start. I came in and the person at the counter talked through the situation with me, diagnosed the problem, and fixed it! He actually opened up a new product to work on the situation, yet I wasn't charged for the service. I appreciate their help and professionalism.

Mike helped me with all my camera questions the other day and showed me how to fix all the problems…read moreI was having. He was super knowledgeable and patient! So glad that I stopped in! Will definitely be back!

Saved twice by this jeweler! I was told earlier this year by…read morea very well known Omaha jewelry store (owned by a billionaire) that my wedding band was unfixable. It is a platinum diamond infinity band that was bent into a severe oval when I lifted a heavy box during our move. I was told by the large jeweler that too many prongs were damaged and it would need a new setting- which they offered to sell me. Fast forward a few months- I ended up stopping at Elder Jeweler on a whim. The jeweler listened to my story and while we spoke he was working on my ring. By the time we were done talking he had bent it back into shape. He was basically showing me that the other place was just trying to sell me a setting. He gave me a quote to repair the broken prongs and reset the diamonds. It was very reasonable. They told me it would take a week, however they had it done in just a few days and it was done on the low end of the estimate. I was more than impressed by how new my ring looked! Fast forward 6 months- my daughter has a religious medallion that she wears when she runs. It means a lot to her as she has some health issues and the medallion is blessed. The bail broke this morning and she has a meet tomorrow. I ran it over to Elder. They did not promise that they could repair it. They said they don't normally do same day repairs. The sales associate said she would talk to the jeweler and see what could be done. 5 minutes later I heard him call to the associate and tell her that "the chain will break before the bail fails". He had soldered it shut and it is repaired to new! I am so grateful to have this local shop. They are very trustworthy and do fine quality work! Thank you Elder Jewelry!

My fiancé and I went in to look at wedding bands together and the two associates working with us…read moreeach were very helpful and informative! They gave us a great deal for the two bands we chose and even are helping with resizing my engagement ring! Very happy to support locally owned businesses that want to help their customers! 10/10 would recommend

The two employees who assisted me today were the best! They answered my questions patiently, had a…read morewelcoming and positive attitude, gave me good advice, were knowledgeable and attentive and kind. They were the perfect example of superior customer service. I would recommend this store to my friends and family for certain. Thanks, guys! And thank you especially to Alex who made my day. -Jennifer House

Came in to get guitar pics and strings for my husband. Staff was friendly but lacking knowledge at…read moreexactly what I needed. So I got a few different options and ended up spending more than intended. Store is clean and well organized. However it is not easy to find. It's by laser quest behind a bunch of other stores. Overall decent help but them again it was just for a few accessories. They don't have a wide selection either.