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Omaha, NE

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Electric installation or replacement

Electric repair

Audio video equipment rental

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Sellhorst Security & Sound

Sellhorst Security & Sound

(4 reviews)

Elkhorn, West Omaha

We built a new home a few years ago and worked with Sellhorst for security, whole house audio, and…read morean entertainment system. They listened to our needs, gave us options, and did great work. Now several years later there have been the inevitable minor maintenance issues. The Sellhorst team has delivered immediate assistance on our maintenance requests. We are very pleased and impressed.

I found this company to be very arrogant! The measure of a business is not how they treat…read morecomplaint-free customers or customers that "Love Them", but how they treat customers who may be a little less trusting, a little more inquisitive, need a little more hand holding, or who may be a little more difficult than the others. This company seems to operate on the premise *******believe what we say and ask no questions. If you do ask questions, that means you are a bad customer.******* The problem with this twisted ideology is a customer asking questions and sometimes doubting is a common occurrence in all facets of business transactions. Sellhorst should understand that REPEAT customers or long-term customers have already established trust. NEW customers have NO basis to gauge their trustworthiness and therefore may be doubtful, inquisitive, and less trusting like me. When is the last time you, or anyone you know, walked into a dealership and trusted EVERYTHING the salesman said because after all, they were the HOMETOWN dealership and they would NEVER be deceitful? How ludicrous is the notion but that is how this business came across when I called to express a few concerns after the install. Luckily, all was resolved but the experience left a bad taste in my mouth. Price = Cheap Equipment = Excellent Smartphone Technology = Excellent Customer Service = Meh I've experienced better. I will report back and possibly upgrade the stars after having their service for another 2-3 months. I met the owner and saw his security detail from the window :-) . Would I recommend this company. Yes. However, if you are someone who doesn't blindly trust, I recommend you explore your options before making a decision.

Universal Electric

Universal Electric

(11 reviews)

West Omaha

They did a good job and beat everybody else's prices they came here on time really nice guy…read more Everything's working really well.

Universal Electric was called to my home for what appeared to be a breaker issue. By the time their…read moretwo technicians arrived, the issue had already resolved itself. I asked them to investigate further in case the problem returned, but they declined, saying "there's nothing we can do." They never entered the home, never inspected anything, and only briefly stepped out of their van into my driveway to talk to me before leaving. At no point during the scheduling call was I told there would be a service fee. When the techs arrived, they made no mention of a charge, nor did they provide any kind of invoice or paperwork before leaving. I later received three bills by mail, each demanding $130, with no explanation of what the charge was for -- just a warning that failure to pay would result in the account being sent to collections. I did not believe the charge was warranted and disputed it in writing via certified mail with return receipt, which Universal Electric received and signed for. They never responded. No follow-up, no phone call, no documentation -- just silence. Eventually, they turned the matter over to a collection agency. It's frustrating to be billed for a visit where no service was performed, no agreement was made, and no information was shared upfront about potential charges. Based on this experience, I would not recommend Universal Electric.

Midwest Sound & Lighting - lighting - Updated November 2026

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