A man that works there is extremely rude. lost a customer over $30, anything to make a buck! No…read moremorality only business.... The response shows again your lack of morality. Accept my position as I accepted yours and paid the $30. You will live with a poor review from a customer. The best part of being a business owner is your employees based on behavior will determine their future business with you. I know how I was treated over $30, no false narrative, you're creating a fallacy to support your position as an owner. Julie originally said I could have the rental for 4 days, When it was 12 hours late, the guy called and was RUDE, slammed the phone down. Who does that when they stay 30 mins after work? Most professionals have to put in hours extra weekly. 30 mins to treat me as I stole something? Your equipment came back in exceptional condition. In fact, 90% was brought back within hours! You were waiting on 2 linens, accept your position As the owner too and train your employees to behave as professionals. Even when they stay an extra 30 mins after work.

Great place to rent the tools that are missing from your garage. Respectful staff, reasonable…read morerates, and I really appreciate how fast I can get in and out weather it's picking up or dropping off. I will keep using them as long as I am working.

I highly recommend their services for balloon decorations. I brought in the US Navy balloons for my…read morehubby retirement and the final products were amazing! They also created the beautiful tabletop balloon garland. We received so many compliments at the party on the decorations. Great communication, friendly service and on time delivery. I will purchase again from them for future parties.

The VERY Best in the business. It's personal for them. They are so efficient and calm and kind even…read morewhen you're stressed out. So many times Beth has shown up and is so laid back with a smile and gets it all done! Everything always turns out PERFECT! I have never seen them do anything but PERFECT and always with a smile. SUCH EASY GOING AND FUN STAFF

They had an appliance dollie but it was in bad shape. The belts barely turned and the wheels left…read moremarks on our carpeted steps. When I returned it the guy at the counter hardly acknowledged me. So lack of maintence I can't really give them a thumbs up. Maybe next time they will have better customer service.

Great customer service. I was very pleased with the products that I rented. Everything was very…read moreclean and in exceptional condition. And my favorite bonus - a locally owned business.

Don't do it! We signed our event booking contract for our wedding reception back in November and…read moreanticipated working with the team shortly after to begin planning and designing our special event. We didn't hear from anyone for months. Nothing like adding stress to a bride and groom's wedding! Towards the end of December, we finally pulled the plug and reached back out. Due to personal family situations and the lack of effort or work from House of R - we asked for a refund. After a couple weeks of silence and follow ups, we finally heard back from the team with a confirmation they would issue a refund and stated we should receive within 3-5 business days. The refund NEVER came. Many follow ups, emails, text later - GHOSTED. Thank Goodness our credit card company had out back and was able to dispute the deposit and we got our money back. However, it took 4 months to get to this point. So disappointed. We loved the space and photos of previous work done - but the terrible customer service, zero work done, and lack of follow through with this venue speaks for itself. You've been warned - Just don't waste your time here!

I was unaware of this place in Countryside Village until my aunt just had a Beatles-themed birthday…read moreparty for her 64th ("When I'm 64" - get it?). When they say they produce "epic event experiences" they are not kidding - this was a fantastic party! So much thought went into the planning and detail from the décor to the lighting to the food ... there were various Beatles buttons on the tables, drink coasters with song titles, 3 kinds of cake, a bar, charcuterie board, little meat sliders, cardboard cutouts for photo ops, a "phone" to record a message - the list goes on and on. Even the bathroom was decorated and playing Beatles music. The McGuigan Brothers even showed up to play about 90 minutes of Beatles covers (a la their well known Interactive Beatles experience show). The birthday girl had a blast as did her family and friends. Many of us hadn't seen each other in the past couple years and several people even flew into town for the party. This was a great place to host this type of event. I was dropping hints to my spouse that a Bowie themed gathering would be pretty cool someday!!

Fun place. Well stocked and tidy…read more Balloons, paper goods, piñatas. I think costumes in the back? Huge store. Excellent service. Ok, bye.

This location used to be Party City--and it was way too expensive. That's no longer the case…read more Since becoming Zurchers, it's dramatically better. The selection is huge, balloon prices are on par with the dollar store, and the service is genuinely great--helpful, friendly, and attentive. If you wrote this place off back when it was Party City, reset that mindset. Zurchers is a major upgrade and absolutely worth checking out.

I recently rented a bounce house for my daughter's birthday and everything was great. It was easy…read moreto reserve and the set up and take down process were smooth. They were on time and respectful. Great customer service.

I used the services of the extreme limousine team for my daughter's wedding. First of all, Al- you…read moreare the best!!! You treated us like gold!! We loved you!!! Chuck, you were great to work with. I even changed the times up the day before the wedding and it was done with no problem. I appreciate your service and HIGHLY RECOMMEND!!!!!

Always reliable and reasonably priced! we have used this company every year for the last few years…read morefor our annual Xmas light tour. Al, our driver is almost like family. Thanks for always making our holiday special.

Amazing, creative, fabulous! Delivers on time on budget and always exceeds expectations! Did both…read moremy kids bday arrangements - they loved it!