This would have been my 3rd time working w/ Modern Media. I was pleased w/ the service on the…read moreprevious engagements. This time, I had an admittedly small job comprised of 3-4 minor things. I live close to their shop and they agreed to take it. I took off work early to meet them, and they were a no-show. My calls & texts went unanswered for ONE WEEK. On Day 7, the owner, Todd, texted that he had a family issue, lost an employee, and that my job was too small. I understand family issues, labor issues, and certain jobs being too small. I don't understand taking a week to respond after standing a customer up on a job that they had agreed to. It's clear to me that Todd doesn't care about customer service or treating people with respect. WYRED A/V (www.wyredav.com) came out and did a fantastic job.

Modern Media is awesome. Todd met with me and designed exactly what I wanted. They were always on…read moretime and professional. And they explained everything once installed and made sure I knew how to operate it all. Couldn't have asked for anything more. Oh yeah... and the quality of of the sound and video is fantastic!

Mike did a great job mounting my TV. Communication was solid from the beginning, he showed up on…read moretime, worked fast, and made sure everything looked right before he left. The price was very reasonable for the quality of work. Professional, efficient, and easy to work with. I'd definitely use TV Mounts Mike again and recommend him to anyone needing a TV mounted.

Mike provided an outstanding experience from start to finish. He arrived on time within the…read moreone-hour window, introduced himself and his helper professionally, and even put on shoe covers before entering our home. That level of respect and attention to detail immediately stood out to my wife and me. He quickly identified the issue with our TV setup and presented two great solutions that would improve both the performance and the overall appearance. He was knowledgeable, patient, and took the time to explain everything clearly so we could make the best decision. What really impressed us was at the end of the service, when we realized a soundbar had never been installed by the previous company we used. Mike immediately offered to install it for us at no additional charge. That kind of customer service is rare and says a lot about the way he treats his customers. I would rate Mike's customer service a solid 10/10. He is professional, punctual, knowledgeable, respectful, and clearly takes pride in delivering high-quality work. Mike absolutely has the leadership and professionalism to build and run a great company with an excellent team behind him. If you are looking for someone who genuinely cares about the quality of their work and their customers' experience, I highly recommend Mike.

Mike called 30 minutes in advance as promised, showed up on time, solved my 2 wiring issues, and…read morecharged a fair price! He went the extra mile and volunteered to bring a ladder downstairs for me:) I highly recommend this company!

Mike does a great job in working with you, your budget, and your home/business needs. He has…read morenumerous products that can meet whatever service/need you are looking for. He is extremely reliable and always shows up on time. Mike always goes above and beyond, and you could not find a better home or business security solution!

I highly recommend Ed for your appliance repairs. This was the second time I had used him and Ed…read morereally tried to help me as quickly as possible. He was both courteous and professional. I will recommend him to my family and friends! Pam S

Ed has been fixing our appliances for 10+ years. He is always polite, prompt and fair. He is very…read moreknowledgeable about all appliances, and is happy to explain what is wrong, and what your options are. I highly recommend him.

We really hate to air out someone else's dirty laundry on social media but we just want to warn…read moreothers about Myles Foreman and his business BTZ Audio & Video. We were recommend to him by his wife, Rhonda Foreman, who just so happens to be Laine's (my fiancé) aunt. On January 2nd we paid Myles $1,000 for the pre wire of audio and video in our new home, which was completed. On February 3rd, we wrote BTZ Audio & Video a $21,469.19 check for the audio and video equipment, which was cashed/deposited around February 6th. Laine was going build Myles and his aunt Rhonda a fence as a "trade off" to cover the labor portion of the project. After Myles showed some red flags and said we were going to have to pay him even more money on top of the money had already paid for the pre wire, equipment, and the "trade off" of the fence for labor, we decided to have another audio & video company quote us for THE EXACT SAME THING. They were THOUSANDS cheaper.... Not just thousands but HALF THE PRICE. So, we did what any smart person would do and asked for a refund for the equipment portion of $21,469.19. Myles informed us that he would refund us $12,677.57 because he had to charge us a "restock fee" but had previously told Laine he hadn't purchased any of the items and his wife, Laine's aunt Rhonda, told me the equipment was purchased in December or January. (I wrote the check on February 3rd) ... After some back and forth, we were told to just take what we can get because they obviously needed the money more than we did. The last communication we had with Myles was an email from his lawyer on August 7th stating that Myles Foreman and BTZ Audio & Video does indeed intend to pay us back the $12,677.57 BUT sadly they are experiencing a "temporary" business downturn and doesn't have the money to pay us at the moment but it is one of Myles top priorities... Now, this came as a shock to us considering they're constantly posting on Facebook that they are on vacation, took a weekend trip here and there, went to every concert in DFW, and we even saw them at the Casino. We responded to the email saying that if they have the money to do the above, they have the money to pay us back and they had till the end of the month (August 31st) to do so. What came after that? Crickets. Well except for a Facebook post from Laine's Aunt Rhonda, with a picture of her and Myles with the caption "ATTENTION...ATTENTION: All CREEPERS take notice... they're on vacation again... and will be at a concert tomorrow! Take notes and report!!!! THAT IS ALL!!!! ". Embarrassing right??? You steal money from your own nephew and brag about it on Facebook. Very weird energy to have. I had enough and decided to leave a little sarcastic comment stating "I hope you're having the best time on our dime! ". And then the whole family was blocked... l guess she didn't like seeing the truth. ‍ I had to leave out a lot of the nitty gritty details or you'd be reading this post all day but if you made it this far, no we still don't have our money back, beware of Myles and Rhonda Foreman and BTZ Audio & Video, and if you want receipts... we got them. UPDATE TO ORIGINAL POST.. BTZ Audio Video, LLC AND MYLES FOREMAN have now filed bankruptcy as of August 18th, 2024 and has since then "rebranded" as Flex-Able Integration and is now under Rhonda's name!! This was a way for Myles and Rhonda to not have to pay us and apparently the rest of their debts back.... all of this is public information. As I am now blocked from the new page, I am unable to warn others about these scam artists.

From the beginning I knew things were not going to end well because of Mr. Foreman's nonchalant…read morelaidback and unprofessional type of attitude. When I hire a company I like to feel at ease knowing I hired professionals with the most basic level of respect that comes with conducting business with a company. In July 2019 I hired and paid $21,000 up front for a full sound system and wireless network for a new business. I made the that decision based on a friend who knew Myles Foreman the owner of the company. Mr Foreman presented me with three different invoices and we agreed on the one that was adequate for my business. At the time demolition had just started, I started scheduling the contractors in order of what needed to be completed. Mr Foreman insisted to get started at the same time as the electricians because according to him that was going to facilitate the whole process. Mr Foreman rushed to dump all the brand new equipment which got covered in dust and looked scratched. He ran some wires and laid them on top of the ceiling tile grid which was not acceptable by the city code. When I told him this he gave me one of his well known evasive responses and billed me an additional $1,000 to put zip ties to attach them to the main structure. As construction progressed, he said he needed to wait until everyone else was done to finish his job (yet he had insisted to be in at the same time as the electricians). He pressure me to pay him which seemed shady throughout this process. I was feed up with his shameless scam-like attitude and asked him to stop the job but then he charged me for the "labor they did" and told me if I wanted he was only going to give me a few thousand of the $21K I had already paid because he had already delivered the equipment and it was my problem. So I waited to have everyone else finish their job. All the walls were freshly painted and the new floors were laid down. I called to tell him we were ready so he scheduled to come in 3 weeks because he was too busy. His crew came to "finish the installation " but they were clueless as to where they had ran the wires and started cutting holes wherever they felt like so in the process they installed speakers in different places to where they originally assigned. This created a whole new problem with the electricians, because the speakers where now blocking the connections for the track lights. If I had BTZ move them to where they were supposed to go, I would have to patch the sheetrock and ceiling which would increase expenses. At the end of the day they were to finish installation, he realized he had his crew committed to another job so he scheduled me another 2 weeks out. They fixed some of the issues they made but I asked them not to make holes in the walls with out consulting me first. But they starting writing on the walls, cutting the walls, and got everything dirty. Fast forward 10 months. The last 6 speakers were installed, but they were not installed where they were initially supposed to be but instead they were installed in random places. The $1,000 that was pending for the zip ties was pending so he had one of his employees request the payment so I told him to pick it up any other time since I did not have the checkbook with me. About a month went by and I did not hear from BTZ. I received an invoice last Monday and a voice mail the next day and by Wednesday he shutdown my wireless router remotely. Unaware of what happened, I called my service provider and they told me everything was fine and that I needed to talk to the person who did the wireless installation. I had to run my business without music and could not run payments for two days because he had turned off the internet connection. He conducted business in a shady, unprofessional, and completely mediocre manner. He never walked the space after everything was done to make sure things were done properly and when I expressed my frustration with the messes from his employees, he did not do anything about them. His service was overpriced, inconsistent, unreliable, and dishonest.

Very pleased. Easy to schedule, came on time, did what I needed and charged a low price. I put him…read morein my contacts for next time. Finding him was a lucky break.

Quick diagnosis at a very fair price. Very friendly. Made honest suggestion and did not try to do…read moreanything that was not needed.

These guys were lower priced than down the road. They were fair and did great work getting my Home…read moreTheater up and running. I did tweak it a little, but learned a lot when the installed it. They also helped me lower the prices by recommending products. They cut me a deal so good I had them hang 2 TVs. The expensive other guys were way over priced but these guys were fair.

James did a great job today. He found the problem quickly, fixed it, and saved us a ton of money…read more Give this guy a call. He's awesome!

Kenneth performed the requested needs very professionally (changed out all smoke detectors, added…read morecleaner solution to A/c drain pipes, and a number of other items.) He was on time, personable and very respectful of his surroundings as he worked. I highly recommend him for any of ur needed handyman needs. I also found his fees to be very reasonable. Joyce T. ,

I called to ask about a door handle installation. While it seemed like an easy job, I tried myself…read moreand got stuck. I spoke with Kenneth and he offered to come out to fix it, but was able to walk me through the issue over the phone so I was able to complete it myself for free. I will absolutely use him anytime I have a handyman need in the future. He is awesome!