Tech came on time and installed camera DVR, promptly, fair agreed upon price and was a pleasure…read more Wish I known them ten years back to do surround sound. Will call them again for cameras, sound system, TV etc.

David and Courtney did a fantastic job installing my home theatre system. Mounted my in wall…read moreKlipsch speakers, my B&W woofer and a FEF center channel speaker. Very professional and trustworthy group of experts I would recommend for all your AV equipment.

We recently contracted with this firm to upgrade our sound system and security and were delighted…read morewith their professionalism, quality of work and reasonable cost. David the AV Consultant who worked on the project was thorough and took great care to be sure he understood our needs and the desired solution. He left us with a much improved system, simpler and more flexible controls and incredibly detailed documentation for our entire system, including the eight year old components he did not even work on. I'd recommend them highly for any home theater, commercial sound or security needs. Even though the address is in Addison (near Dallas) they work in Austin regularly.

Very disappointed in the follow up service. I have had a few questions about my installation and…read morethe plan details and documents that should have been provided to me and can't get anyone to call me back. Very disappointed in the lack of follow up and the closet full of unlabeled wires I am left with.

Brian fixed my wiring issue quickly and at an even better price than I anticipated. I highly…read morerecommend Ideal Installs for your outdoor speaker needs. He figured it out quickly and the system works better than ever. I'm sure he's just as great at indoor AV installs and repair. Support local small businesses!!!

I have used Ideal twice, to install a surround system and hang a new tv. Both times they did a…read morefantastic job helpful friendly professional and went the extra mile to make sure we were 100% happy with their work. Well worth the cost

This review is extremely long overdue but any new home owner feels like time flies & projects don't…read morestop! We moved in & loved the fact that we had a touch lock on our front door as I continuously forget my keys. Justin came on time & was able to immediately help me reset it after we tried numerous times & watched endless YouTube videos. Sometimes I worry with contractors coming over & trying to "up sell" too much but Justin kept it straight to the point. When I brought up other issues he suggested that he can assist with those items too. He provided me with suggestions on how to setup the whole house together & I hope that we can get there with Justin's help

Tech2Home did a good job with one project, but when I requested them to take another project, it…read morebecame problematic. First, when they came to do the work, the tech kept stressing how they're only interested in high net worth clients which is fine but don't take a smaller job. Second, they came unprepared. I tried to call and discuss the project with them, but they didn't answer so we had to discuss over text. When they arrived they were completely unprepared and wanted to reschedule. On the day of reschedule, they never showed up.

We have used Art and his team from Jaag Media a few times in the last six months for home media and…read morethey are excellent! Art and and his team installed many TV's and home media in two rooms. Art recommended equipment and we are very happy with all of the choices. We highly recommend Jaag Media for any home media project and we will continue to use them in the future!

Jaag Media has done several television mount jobs for me that included running wiring in my walls…read moreand setting up my audio visual equipment. The service provided by this company is absolutely excellent every time! They are on time, knowledgeable, and make sure that the customer is satisfied with their work. Yesterday, I contacted them to help trouble shoot an older model of a DVD player that wasn't working correctly with my new Genie equipment and they went above and beyond on this one! Art researched the DVD player model and determined it was too old to work correctly with the newer equipment and sent me several suggestions on other alternatives. This company makes the extra effort for their customers and is more interested in building long term relationships than in making a "quick buck". I recommend them highly and they are the only company I would call for future audio/visual and media needs.

Additional Update - I have continued to call Brent at ext 214 as instructed by HomePro's response…read more Last time I spoke to Brent was on 8/15 or 8/16 - he indicated he would call me back later that day... Guess who hasn't called me back yet? You guessed it, Brent. I have left a message for him everyday since... that's 11 or 12 days of messages, and still no response. Seems like this is how HomePro does their business, just ignores their problems, hoping they go away - DO NOT SIGN UP FOR HOMEPRO SERVICES! Update - HomePro responded to my review on Google and asked me to call Brent at extension 214. I have called Brent 6 times, left 3 messages (including today) and spoke with him 3 times. Each time we talk he indicates that the person he needs to speak to will be available soon and he will call me back later that day. I have yet to receive a call back from Brent from either my messages or when he promises to call back. HomePro continues to demonstrate poor customer service. Original below... Awful customer service, lock you into contracts for equipment that doesn't work and technology that is terrible. Save your money and go with Ring, SimpliSafe, etc... They autorenewed me and ended up buying out my contract because I would rather end my relationship with them than continue paying them every month. Worked with Kedrick in customer service, he charged me $500 to cancel the contract when I told him we have a $40K whole home AV system we were consider them for. Kedrick's contribution to your revenue today was -$39,500...

The HomePro staff was very friendly and welcoming. Visal Patel did a great job explaining to me my…read moreoptions in regards to my security needs for my first home purchase. I was pleased with the level of care he took to make sure I was comfortable and provided me with some great security design recommendations. Can't wait to see how everything turns out!

These guys were lower priced than down the road. They were fair and did great work getting my Home…read moreTheater up and running. I did tweak it a little, but learned a lot when the installed it. They also helped me lower the prices by recommending products. They cut me a deal so good I had them hang 2 TVs. The expensive other guys were way over priced but these guys were fair.

James did a great job today. He found the problem quickly, fixed it, and saved us a ton of money…read more Give this guy a call. He's awesome!

Sheri, Brad, and team were a pleasure to work with, and I can't speak highly enough of the…read moreexperience. They started off by coming out and doing a thorough site survey to make sure my needs were understood and what I needed for my home. Taking me through the process with recommendations design feedback, and layout suggestions. Shortly thereafter I received my estimate including all needed equipment. The following week the team came out for installation. They worked extremely hard, were friendly, courteous, and did exceptional work. Upon completion they even offered to come back out and follow up if anything additional was needed. As someone who has worked with multiple A/V companies this was by far the best experience. -Knowledgeable -Professional -Craftsmanship is second to none. Everything looks perfect. I would recommend HTDG to anyone. Truly fantastic.