Excellent service! Our AV system is old and was malfunctioning. Edwin diagnosed and fixed the…read moreproblem in short order. He was prompt and quite knowledgeable. His fees are reasonable and well worth the service we received. Highly recommend Edwin, The AV Guy...

I was shopping around for someone to install our flat screen,…read moreHe quoted me almost 400$ when other companies quoted me 150$. Maybe he plants real gold or diamonds in the wall while wiring the cables? Definitely not gonna hire this one, Good luck!

These guys were lower priced than down the road. They were fair and did great work getting my Home…read moreTheater up and running. I did tweak it a little, but learned a lot when the installed it. They also helped me lower the prices by recommending products. They cut me a deal so good I had them hang 2 TVs. The expensive other guys were way over priced but these guys were fair.

James did a great job today. He found the problem quickly, fixed it, and saved us a ton of money…read more Give this guy a call. He's awesome!

Great job by Kevin! Did everything he said he would do at the agreed upon price…read more Mounted a TV over the fireplace, installed an amplifier, wired everything, even had the amp able to play our music outside. Hello Augie

Derrick was out this week to install an 82" TV on my brick fireplace. He did since an incredible…read morejob for us! He is very professional and thorough. He'll be back out next week to hang two TV's on my patio. Highly recommended!

Empire answered my inquiry looking for a media room service provider promptly on Yelp and were able…read moreto work around my less than spectacular schedule as a teacher to find a time that was suitable for me that would NOT require me to put in for a hard to find these day substitute teacher. When the plans for the proposed install of a replacement for my 4 zone audio system and relocation of the hub, was determined that it wouldn't be an easy rework, based on their inspection of existing speaker wiring, they were able to suggest an easier solution, while still giving me a choice of a more involved and expensive alternative to reroute the existing wiring to a new room I had originally planned. They installed a new Sonos system 3 amp setup I had ordered from Amazon, to replace an existing HEOS Drive 2. Even though they do a lot of HEOS installs, and could have provided me with a replacement instead, unlike other potential services, they were happy to install the Sonos system and shared with me their thoughts on the merits and benefits of it versus the HEOS system it replaced. They walked me step by step through the setup of a Sonos account, naming the amps and pairing of the amps to the app on my phone. They made sure that everything connected easily, worked properly, and showed me how to use the amp to turn on each of my zones, and operate them separately and in combination with one another. They made sure I was happy with the connection and sound quality in each of my 3 zones. I also needed them to fix the LED backlighting on my 110" screen in my media room- it had been flickering when it did turn on, and frequently not turning on at all in response to the programming on my MX-780 universal remote. I had even bought a string of replacement LED light strips to replace this evidently malfunctioning one, as I was sure the were toast after 5 years. Instead of just replacing them, they troubleshot the existing set, determined it was merely a busted power block and cord, and then replaced those items only with supplies they had on hand. They also noticed that my universal remote still had AT&T Uverse programmed on it and not the Direct TV I've had for the past 3 years. They suggested I could update it and get rid of the extra Direct TV remote- and although this was a no-brainer in hindsight- I was so preoccupied with the other two projects that I hadn't even thought of how annoying it has been to have to use a 2nd remote to watch games! Picking up on my needs and doing what's best for the client, even without being asked, and fixing something that would have been more expensive, taken more time, and ultimately made them more money, if they had followed my instructions and just replaced it, were two hugely impressive displays to me of the integrity, honesty, and commitment to excellence these guys provide for their customers. When all was said and done and the time and work for the install ended up being much less they their original online estimate based on the information I provided them, they informed me it may take a few days to refund me part of the difference from the deposit I had prepaid prior to their visit. I was so blown away that they felt they owed ME money and with their attention to detail, polite service, intuition on addressing needs I had not even considered, and the quality and care of fixing all that I had requested, that not only did I tell them to keep the full deposit, but to please go ahead and charge me the remaining balance and the full amount of their original estimate. Although I am just a teacher on a pretty meager budget, I recognize the value and quality of what Empire was able to do for me, and I was already prepared to pay a bit more- as estimates online based on client info and sight unseen, can only be so accurate. So, getting everything completed, slightly different than I had originally imagined, but still in a manner that reflected my needs for this install, plus saving me money on another task and including additional unrequested but very welcomed related service, all in a helpful and polite manner, is rare these days and in my opinion a bargain for my original estimate. I paid what I expected to pay, and ended up with so much more- definitely exceeded my expectations! I can't recommend a better business to service your home theater, home sound, or audio/visual needs! If only Empire had done this install originally when we built this house 5 years ago instead of the crummy, corner cutting outfit that worked with our builders that we were forced to use..... I am looking forward to using them again in the coming weeks for similar MX-780 repairing and replacement for my in-laws for a project they've been needing help with for the past few months. Empire was amazing!

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

Found this company (Luis) after trying unsuccessfully to get another highly rated company to even…read morereturn a phone call or message left on their website. Luis promptly retuned a call and came out to give an estimate. Here's one thing... We've been dealing with quite a few contractors lately and it seems that to be a contractor you have to sign a pact in blood to either be late or not show at all. Luis shredded that hypothesis to pieces. He was spot on time for both estimate and install. Everyone that has reviewed him/this company here says it was great... For us, DITTO! We didn't have anything fancy done, just a medium sized TV mounted in an office/workout room. Perfect, could not have turned out better. Prompt, very friendly, neat and fast. Just use Luis when you need this service. Can't go wrong.

Luis did extensive work on our home including wiring the home for Ethernet in a retrofit situation,…read moreinstalling security cameras and mounting the TV and related wiring in a challenging configuration. Everything was done in a seamless and clean way as if it was wired at the time the home was built. His attention to details, creative problem solving and clear communication is rare these days. I won't hesitate to have him back for future projects

I've been working with Daniel for over five years. He has helped me set up a wonderful sound…read moresystem throughout my home. From the TV to our music that can be heard throughout our home, we love what David designed for us. I appreciate his excellent knowledge of the business and the personal attention he provides. His customer service is incredible. Couldn't be happier! :-)

Farris is prompt, communicative and professional. I've referred him to friends and they've all had…read moresimilar experiences. This is the first TV mounting and dismounting that I've ever had done and I would gladly refer or book with Farris again.

He installed my cameras, no complaint there, but when I had trouble I called back and he acted as…read moreif I annoyed him. He lied and said he would come back to check it for me. He set up a time and was a no show and no call.

5 stars service and amazing knowledge on every aspect. Tv,…read morephone, sound effects, cameras and the latest technology. We were so happy with Jake. And I will definitely recommend him to anyone.

Jake and Nick did an outstanding job. Customer service was outstanding. Their technical knowledge…read morewas highly impressive. We highly recommend US Digital environments.