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New York, NY

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Audio Video Center

2.9 (8 reviews)
Open • 11:00 am - 7:00 pm

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Gringer & Sons - Gringer only cares about the money you give them but not AT ALL about your satisfaction or the fact that he should have sold me a 30in

Gringer & Sons

3.2(125 reviews)
0.5 mi•East Village
•$$

Ask for Charles. He cuts through the BS and gives great…read moreservice. Huge issue replacing a stackable washer dryer in my apartment's closet. They don't make that special size anymore. Charles knew exactly what I was talking about. Told me my options and gave his advice. PC Richards and Best Buy were clueless. I should have started at Gringer!

Could not have had a worse experience with them. They actually get zero stars. And this is just on…read morethe phone. Wanted to buy an over the hood microwave. They asked for the model number of my old microwave. I gave it to this guy named Maurice. He told me the dimensions, which didn't match the dimensions in the manual. I had to return two microwaves b/c they couldn't fit the existing space, so wanted to make sure the next one would fit. I tried to tell him but he just wouldn't listen and after literally one minute, said, "Forget about it. Buy it somewhere else," and hung up. Maybe their business is so abundant that they can be such bastards. I just dodged a bullet. If this is how they act before they made the sale, imagine what they'd be like afterward. Never, ever will I buy anything from them.

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Gringer & Sons - 24in microwave when I needed a 30in. They sold me based on their measures and want $250 to take it back!!!! WHAT THE @#%$

24in microwave when I needed a 30in. They sold me based on their measures and want $250 to take it back!!!! WHAT THE @#%$

Gringer & Sons - 24in microwave when I needed a 30in. Gringer thought some wood planks would be good enough. thanks

24in microwave when I needed a 30in. Gringer thought some wood planks would be good enough. thanks

Gringer & Sons - Bertazzoni ranges looking extra sleek!

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Bertazzoni ranges looking extra sleek!

Royal Green Appliance

Royal Green Appliance

3.3(9 reviews)
0.7 mi•Civic Center

Royal Green is beyond my expectation. Robbie has been so attentive in keeping me posted as to when…read morethe refrigerator and freezer are going to be delivered. With the pandemic it made Robbies job much more difficult than it normally would have been. He is the best and his service people that install were absolutely wonderful. I am so pleased and cannot recommend a better company thank Royal Green I HIGHLY RECOMMEND THEM LYNN SCHECK

We designed a kitchen with Reform, who recommends Royal Green. Of our 4 items, 2 were completely…read moreincorrect: Dishwasher: They sent us a 2 year old model that was 2 inches wider than the new model we ordered and paid for. Oven: The color we ordered was out of stock. They did not notify us, they just sent a dark gray oven instead, I guess hoping we wouldn't notice? When I called to tell them half our order was wrong and not usable, the manager (I forget his name) was absurdly defensive. He said, and I quote: "So far you've only complained about what went wrong. You're not even acknowledging that two of the items were right!" While he eventually conceded the items were not what was ordered, he still tried to charge us $250 for a restocking fee for the incorrect items? We didn't pay. If you're considering RGA because they claim to work closely with Reform, just know-- they did not provide any efficiencies. Quite the opposite. I would never purchase from here again.

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Royal Green Appliance
Royal Green Appliance
Royal Green Appliance

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Dyson

Dyson

4.0(7 reviews)
0.5 mi•SoHo

Yup! We hit up every Dyson location about three years ago looking for the perfect model of vacuum…read morebefore we invested! That's how we roll! Dyson is so expensive! My daughter agonized over our purchase for years. Every time we went to COSTCO she looked at the various models. About three years ago we finally found the one she wanted on QVC on sale. She wanted the stand this model has and the tools. I purchased it and I was borrowing it when I needed to vacuum. I'm really impressed by the amount of debris it sucks up from her carpet. Naturally I can borrow it when I would like but I can't vacuum now that I have cancer and I've aged. My daughter brings it to my small studio and uses it to help me clean. It's amazing what dust we do not realize is in our living space. Recently we needed a new battery. It was $100 and should last 3-4 years. Now we need to recycle the old one. I recommend Dyson vacuums. PS Sorry, my daughter's labor doesn't come with the Dyson!

It's interesting because the store employees claim to boast years of experience, but they've only…read moregained expertise in being rude and passive-aggressive to customers. Amy especially deserves to be fired. I have never felt so unwelcome in a store before--despite spending $600+ and vocalizing from the moment I entered that I did, in fact, intend to purchase something. Worst customer service I've ever experienced.

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Dyson - 05/30/26

05/30/26

Dyson - 05/30/26

05/30/26

Dyson - The old battery needs to be recycled. We are contacting or researching Dyson Service Center. 05/30/26

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The old battery needs to be recycled. We are contacting or researching Dyson Service Center. 05/30/26

Expert Appliance Center

Expert Appliance Center

3.7(78 reviews)
2.4 mi•Cobble Hill, Gowanus

i have used the expert appliance center several times, both for repairs and to purchase new…read moreappliances. also i have had Jose come in 2x in the last 4 years to check out and clean my now 30 year old GE refrigerator. when i inquired about getting a new one, he told me my current one was functioning well and advised me to keep it. he noted that new appliances are just not as well made. on a different occasion the large wand head on my miehle vacuum stopped working. so i went in to buy a new one, Alexi, the man in the store, told me that they could try to repair it for $40. if it couldn't be fixed, the $40 would be applied to the price of a new wand head (which was well over $100.) well, they fixed it and also showed me how i could open it to clean it more thoroughly than i had been. finally, i recently had to buy a new microwave and figured i might as well buy a new electric range to replace my genuinely antique old one. so they sent me to the internet to find the appliances that i wanted and then return and tell them what i wanted so they would give me their price. they had the items i wanted in stock, were competitive and their installation fee reasonable, which included removing the old appliances and taking them away). we scheduled the installation for a date not far off and they provided, in advance, a certificate of insurance as required by my coop. the delivery was as scheduled and the 2 men who removed the old appliances and installed the new ones were professional, pleasant and efficient. it is really great to have a place like this, where one is dealing face to face with real people in the neighborhood.

I have found them to be honest and knowledgeable with a variety of appliances. They are the…read morestandard I use when recommending Brooklyn appliance repair. They have even gone out of the way to obtain hard to find parts.

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Expert Appliance Center
Expert Appliance Center
Expert Appliance Center

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Audio Video Center - appliances - Updated October 2026

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