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Audi Chantilly

3.2 (275 reviews)
Closed 9:00 am - 8:00 pm
Updated 3 weeks ago

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Acura TSX SE Manual
Nirely C.

We just made a an out of state purchase. Something I swore I would never do. Thanks to Mamta the whole process from beginning to end was easy, smooth and hassle free. We handled most of the paperwork electronically. We flew from FL to VA and Mamta even assisted in arranging the transportation from the airport to the dealer. My husband is a happy camper.

I enjoyed doing business at the Audi Chantilly Car Dealership. Pricing on the quality vehicles and my trade was fair, the buying process was simplified, and excellent customer service. It was a wonderful experience, walking into the Audi Chantilly office, meeting with the front desk person, K'em, the General Manager, Sai, and the amazing salesperson who assisted me with my purchase, John Kwacala. His caring friendly approach made the process very easy. I highly recommend their services to my family and friends. LP

Mamta Vohra superstar sales person!
Claudia M.

One of the best experiences I've had in a dealership. Mamta Vohra is a superstar sales person. She was very knowledgeable, kind and patient with us. I got a very good deal by her and the sales manger! Signing papers with the finance manager Graciela Mendoza was super easy and fast. My experience was awesome from the very moment I put a foot in the door to the moment I left and got congratulated with a nice gift by the dealer sales manger Hek Abbasi. Thank you all for making my experience extraordinary and pleasant!!!

Customer Relations, The person I listed initially was the professional service advisor from Tyson's Audi, the dealership I had to go to after dealing with the poor customer service at Audi Chantilly. I updated my review of Audi Chantilly to reflect the unprofessional customer service was from Assistant Service Manager Amin Khatib. See his business card in attached pic.

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6 months ago

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2 years ago

Mamta Vohra assisted us in our car shopping experience and was exceptional!! I highly recommend Mamta for a customer first experience!!

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4 years ago

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9 years ago

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Page 1 of 7

Ask the Community - Audi Chantilly

Review Highlights - Audi Chantilly

If you or someone you know is in the market for an Audi, please make sure you send them to see Mark Cooper.....

Mentioned in 11 reviews

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You might also consider

Honda Of Chantilly - Models in the showroom.

Honda Of Chantilly

(734 reviews)

Bought a car in 2025 from Muhammad Kiani. He was awesome to work with in terms of sales. He is very…read morenice and knowledgeable and went through all the major features with ease. He did it again when I came back several months later while he was training another associate. He also knew about some of the other companies' models I was also in the process of test driving. He made the paperwork part he could take care of very easy as well. I also like that he was always working each time I came in. Lots of other people were milling around or chatting. I will send everyone I know looking for a Honda his way for sure. For oil changes you can just show up but expect a 2.5-3 hour wait during the week. They recommended a service a little earlier than I have read online, but the timing would've been ahead of my next oil change. So, it's understandable. Sundays are the lightest days according to them. I'll update if I do a service on a Sunday.

I had a very disappointing experience with Honda of Chantilly…read more I was in contact with a salesperson named George for quite some time, and he provided me with specific details about pricing, monthly payment, trade-in value, and terms. Based on those conversations, I drove about an hour to the dealership, trusting that the information I received was accurate. When I arrived, George was not available, and another representative assisted me. To my surprise, the numbers presented were completely different from what had been discussed. The monthly payment was significantly higher, and none of the agreed terms matched our messages. I felt misled and that my time was not respected. I made the trip based on clear promises that were simply not honored. Because of this experience, I decided not to do business with this dealership and ended up purchasing my vehicle from another Honda location that was transparent and consistent from the beginning. I would not recommend this dealership based on my experience.

Ourisman Chantilly Toyota - Check engine light 2 days after buying it

Ourisman Chantilly Toyota

(41 reviews)

WOW PATRICK IS ALL THAT AND MORE…read more After misplacing a car key which required the vehicle to be towed, I contacted Toyota dealerships in Camp Springs, MD and Alexandria, VA, where I learned there was a major backlog and that the key had been discontinued for select models. Faced with limited options, MOM strongly recommended that my vehicle be towed to Patrick at Ourisman Chantilly Toyota, an advisor she trusts and that recommendation proved invaluable. Over the past year, my experiences with several service representatives at other dealerships had unfortunately been marred by unprofessionalism, unresponsiveness, poor communication, and little to no follow-through, so expectations were guarded. This vehicle holds significant sentimental value for MOM following the loss of Tonya, my sister, on June 28, 2024; Tonya left explicit instructions that the car be taken to Patrick for any care needs, making trust essential. Patrick was prompt, genuine, and immediately put us at ease with his warm, contagious smile; he took ownership of our concern, proactively contacted a locksmith due to the discontinued key, proposed practical solutions, and followed through on every commitment. He also went above and beyond by offering a complimentary ride from my MOM's home to pick up a loaner and ensuring the vehicle was well cared for, including routine maintenance and attention to an intermittent issue. One word to summarize MOM's experience: "WOW!" If you're looking for an advisor who truly shows up for customers, Patrick is the one.

Found my self back at Ourisman Chantilly Toyota for another vehicle. I had a great experience with…read moreMahsa during my first purchase and worked with her again when I needed to buy another vehicle. She was extremely helpful and patient. Would highly recommend working with her. The rest of the team, including Poya and Mo made the whole experience smooth and easy. Highly recommend checking them out If you're looking for a new Toyota!

Pohanka Acura

Pohanka Acura

(670 reviews)

I went to Pohanka for an oil change like I usually do, and once again had a great experience. As…read moresoon as I arrived, Nicholas Park greeted me and asked a few questions. I asked how long it would take, and he told me less than 30 minutes and he was absolutely right! He kindly offered my mom and me coffee and snacks while we waited. In no time, we were ready to go, and my car was not only serviced but also washed and vacuumed. I highly recommend the service department at Pohanka fast, professional, and very friendly!

I posted this review on Google. To sum it up, I was pleasantly surprised at what a great experience…read morewe had. Here ya go: I don't like car dealerships. They have a bad reputation. The business is badly broken. Some are not working in the best interest of the customer. I wasn't expecting a good experience at Pohanka Acura. But, it took one week, test drive to be handed the keys for a fair deal to be made. The deal was done by email. I never saw or heard (via telephone)from the very nice salesperson until we closed on the vehicle. It was all email. I got an otd with no dealer add ons or hi jinx with a fair dealer discount off of MSRP. The F&I part of it was handled very professionally without any real pressure to purchase additional items. We were in and out of the store in about 2-2.5 hours. We're very happy with our new MDX. Car prices are over inflated, new and used. Do your homework. Learn about the car buying process. There are excellent resources on the internet to give you the confidence to have an experience like I had. I hope Pohanka Acura will treat all customers like they treated me. I think they will.

Fair Oaks Motors - Drove all the way down here and they refused to negotiate. This car is way overpriced. Total waste of time.

Fair Oaks Motors

(394 reviews)

I reached out to Fair Oaks Motors to inquire about a used trade in of a different model than they…read moreusually sell, after seeing it online. Their salesman, Asim was great! He contacted me immediately to see when I wanted to come in for a test drive. Prior to my scheduled arrival Asim sent a personalized video of the vehicle that I was interested in. During my visit, Asim & his manager Mike were both very helpful, knowledgeable, & accommodating. I ultimately didn't purchase that day, but was appreciative of their time & my seamless test drive experience of the vehicle that ultimately peaked my interest. Thanks so much for top notch (non-pushy) service, it was a refreshing experience!! I highly recommend this dealer if you're looking for a vehicle.

I could not feel more disrespected by this place. I live two hours away from this place and made a…read moredeal on a car online and set an appointment for the next day. When I arrived, they were selling my car to another buyer. There was no apology, no offer to wash my car or fill my gas tank for the inconvenience... nothing. They just told me they had emailed me (after I'd already hit the road) and asked me to hang around in case the deal fell through... which I did, for a bit, since I'd driven that far. What a supreme waste of a day, gas, and miles. It's the kind of poor service you'd expect from a Facebook Marketplace seller, not a professional car dealership. Do better Fair Oaks, do better AJ.

Ted Britt Chantilly Ford

Ted Britt Chantilly Ford

(277 reviews)

I came in expecting a less than stellar experience and intending to just gather information for my…read moretrade in. I was completely blown away with the sales department, specifically Hunter Evans and Marcos Fernandez and their ability to meet the price I needed to make a deal on a day I wasn't expecting to make a deal. This was the smoothest buying experience I have had and completely counter to previous experiences. Ted Britt is my local dealer and has earned my continuing business based on this experience. I never thought I would say this but this has been truly a great experience and I hope all prospective buyers get the same level of respect and treatment I received while working with the Ted Britt Chantilly team.

Avoid this place at all cost! Every single department!…read more I bought a used car there with only 20,000 miles on it. That was supposed to be GOLD certified. It had four major leaks and ended up needing an entire new transfer case. Did not pass state. Was a nightmare trying to get it fixed. They told me they would have it for three days. They had it for three weeks. The used car service advisor they stuck you with does not call doesn't have a phone line of his own so you can't even call him. He only text you. And that's only every few days.. Once I finally got my car back, there's still a major rattle And get this right at the end, the rental department is trying to charge me $400 for a scuffed wheel. Because Jennifer did not do a walk-through with a customer and didn't verify any damage to the loaner poor she didn't even verify the level of fuel given to the customer. This place is by far one of the worst dealers I've ever been to. If I could go back, I would never do business with them.

Ted Britt Lincoln of Chantilly

Ted Britt Lincoln of Chantilly

(15 reviews)

I was having issues with my 2014 Lincoln MKT, I had no appointment and was greeted in the lane…read more They took my vehicle and within 2 days I had an answer to my problem. I have to give a round of applause to the service department down in Lincoln. Within 4 days my car was fixed and even had my car delivered back to me. Thank you Ted Britt!!

Be warned. Ted Britt Lincoln is not customer focused and you will not receive a loaner vehicle…read moredespite their promises. https://www.tedbrittlincolnofchantilly.com/pickup-and-delivery.html Over the past several months, I have repeatedly attempted to resolve a warranty issue that requires my vehicle to remain in the shop for 3-4 days. Despite this, Ted Britt Lincoln has consistently failed to provide a loaner vehicle--something that should be standard for a Black Label client. Most recently, my vehicle was in their shop for four days, and again, no loaner was provided. This time (for the same issue) I have been waiting for more than 2 months to obtain an appointment that can be accompanied by a loaner vehicle. I have heard estimates from multiple people, from 2 weeks to 4 months to obtain such an option. Ted Britt Lincoln does not take customer service seriously. The complete lack of communication and follow-up from key service staff. Service Advisor Brandyn Spece, Service Director Michael Darlin, and Lincoln Director Michael Britt have not responded to any of my emails or returned any of my phone calls. This level of unresponsiveness is unacceptable from any service department--let alone one representing the Black Label brand.

Audi Chantilly - car_dealers - Updated May 2026

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