Hello Audemars Piguet Team, I visited the boutique this past Saturday for a quick opinion on the sizing of my watch and wanted to share my appreciation for the outstanding service I received. Ron was incredibly helpful and provided an exceptional customer experience, even for such a small request. Thank you again for the warm welcome and excellent service. I look forward to continuing to build a relationship with the boutique and the Audemars Piguet family. Kind regards, Rod read more

I made an appt at the AP Boutique after a number of years of admiring the watches. I met with sales associate Christian who was kind and welcoming upon arrival. We sat and spoke openly about my interest in the brand, my background, as well as his. Turns out we both grew up in AZ and shared our experiences growing up and eventually making our way to California. Christian brought out a few models to try out so I could get a sense of their size and fit. This was really interesting and informative as I had previously had my eye on the mid size models, but came to realize that even the larger sizes look pretty good on my smaller wrist. After trying on, Christian noted which models I was potentially interested and had me fill out a customer form and exchanged his direct line. I had no expectation of leaving with a watch as I knew these models are rare with a long waitlist. But nonetheless, the experience of trying them on and getting a better sense of what I like made the trip worth while. Also, Christian's hospitality and attention made it feel like visiting a friend. read more

AUDEMARS PIGUET - Watches Near Me - Beverly Hills, California

***LONG REVIEW AHEAD*** Do you have any sort of Self respect, values or Dignity? If you answered yes to any of those questions, then AVOID EBONY COLE at all Cost!!! Back in 2021, I called the Ap store asking if I could make an appointment and get possibly introduced to the brand. I was misfortune enough that EBONY COLE answered my phone. She laughed over the phone, said they have nothing to sell and hung up!! 2 years later, 2023 I decided to call again and ask for another appointment. To my unfortunate luck, I was paired with EBONY COLE again! I felt sick to my stomach that this is happening again but I tried going in with a positive attitude but it was just a HORRIBLE, HORRIBLE, experience each time. Ebony was VERY PUSHY for me to get a CODE or a Royal oak offshore. I explained to her that that I don't like the Code series neither the royal oak offshore line up. I explained to her that I already have a vast collection of "luxury" watches and I'd like to add AP's to my collection moving forward. Ebony did not show ANY sort of care whatsoever. When I was mentioning to her what watches I'd like, she was scrolling though her phone the whole time not paying attention. Now let's talk about the check in process. Ebony told me to check in with her "every new season" I tried checking with her last season, she didn't reply for a whole week. I called the store asking if my Sa Ebony can be changed. One of your colleagues LIED and said Ebony has had phone issues and she'll call me back. Okay fine... another week goes by and I don't hear back. In two weeks after my message to Ebony, I call AP house on sunset asking if Ebony is still working with Ap? The person answering the phone is confused when I asked if Ebony is still working or not. I explain to her that it's been two weeks since I messaged Ebony and I say "I guess I'll hear back from Ebony once I write a review" Not 5 minutes after, you can guess EBONY calls me!!! Ebony says "Oh Hi friend. Sorry I had an issue with my phone last week and I tried to call you last week but I was off by a digit!!" To anyone that's reading this, am i the only person who saves contacts information on a phone and do you guys still write down a number on a piece of paper and refer back to that for your point of contacts?? Anyways, the last straw was a couple weeks ago that I requested to make an appointment to stop by in person. I explained to Ebony that i can either come in on Saturday. Initially she said that works but they're doing a remodeling so it has to be rescheduled for another time. Sure that's fine. She calls me and leaves me a voicemail saying SEVERAL times that MONDAY, alongside Wednesday and Friday WORKS for her. I text her back within 15 minutes saying Monday works as I'll be starting a project next Tuesday. Ebony's response? Oh Monday is FULLY booked even though 15 minutes ago she said SEVERAL times that she's available. TLDR, if you're interested or passionate about Audemars PIGUET, and have ANY sense of self respect and dignity, do yourself a favor and ask for anyone EXCEPT EBONY COLE. Side note, a couple of my friends that I told them to go to the Ap house in sunset have all been able to purchase their watches but they did not go through Ebony! Last but not least, a SPECIAL THANK YOU to "EBONY COLE" as a "BRAND AMBASSADOR" for her unprofessional behavior and abhorrent behavior was so off putting that not only I won't buy a Ap watch if I was offered from her or any AP regardless. My interaction with EBONY COLE was BEYOND Horrible. She's left a very SOUR Taste in my mouth when it comes to AP. Thanks to her, I will NEVER consider buying an AP watch. Never in a million years would I like to be associated with a brand if EBONY COLE is a representative of that company. She should be called a "BRAND EMBARRASSMENT" not a "BRAND AMBASSADOR" read more

The staff at this location, including Ari and Christian, consistently demonstrate exceptional expertise and provide outstanding customer service, fostering a welcoming and familial atmosphere. This establishment offers an unparalleled level of service. read more

I have been to this boutique many times over the years. I felt the need to write this review today because of the excellent service I received from Ebony (sales) and William (service). These individuals have been so kind every time I'm in the boutique - they make my time feel important and are patient in answering all my questions. Thank you William for all of your time! I highly recommend this boutique for both sales and service of this amazing watch brand read more

AUDEMARS PIGUET - Watches Near Me - Beverly Hills, California

Been to this location and have purchased two watches. I have nothing but great things to say and it can all be attributed to Daniel whom represents the brand extremely well. From the second I met Daniel, he treated me the way I would have wanted to be treated by anyone. Not just any sales associate, I mean ANYONE. He genuinely wanted to know about me, my interests, and what made me want to come by. He understood and noted what I was interested in and always offered me something that was right up my alley. Never once did he try to sell me something he didn't think I'd like. I appreciate that it felt as if he was definitely considering my preferences, but also making sure whatever watch came my way would be thoroughly loved, enjoyed, and appreciated the way it should be. Even when picking up the watches, each time we would spend some time chatting and catching up before getting into the transaction which made it an even more so welcoming experience versus other places that may try to get you in and out quickly. I truly hope everyone that is looking to come here is able to work with Daniel as he cares for the client as much as he cares for the brand. He is an excellent representative for AP and I'm grateful to have crossed paths with him! read more

AUDEMARS PIGUET - Watches Near Me - Beverly Hills, California

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What started off great simply turned awful after a couple of thousand dollars changed hands. In short, AP Beverly Hills sent my Royal Oak 4100BA to Switzerland for repair a year or so back, the watch came back perfect albeit with a new movement and a new crown. I called and sent no less than 2 emails to AP/Kimberly inquiring about exactly what movement is now in my watch to no response which is super frustrating and unprofessional. I have the original box and papers that no longer match the watch. I was provided nothing in the way of documentation (save my payment receipt). I understand some people spend a lot more money but one would assume they value every customer. read more

AUDEMARS PIGUET - Box provided. No documents. - Watches Near Me - Beverly Hills, California

To our pleasant surprise, our weekend freed up on a beautiful Saturday so the wife and we decided to hang out on Rodeo Dr. so she could shop while I go shopping for watches as I usually do. (She was thoughtful enough to book an appointment for me to go hang out at AP while she shopped around.) When we got to the store, we were greeted by a wonderful sales associate named Kimberly who was absolutely & wonderfully pleasant, helpful, knowledgeable and patient! She let me try on literally every watch on the floor and took the time to explain various different watches to my wife, our dog, and myself. She was so very nice & pleasant. My wife, our dog, and I had a wonderful evening hanging out with Kimberly. She literally knew the history of every single watch I asked about and was able to very pleasantly explain what type of watch, what kind of look, and what I can expect in terms of wearability and versatility with other straps and etc. and what I could potentially buy and not buy (without any purchase history at the store). It was really awesome! We had a wonderful time at the store, great conversation & company with Kimberly, and certainly had a mini history lesson in Audemars Piguet! We genuinely hope to hear back from Kimberly with some great news sometime in the near future but even if she does not ever call us, you should definitely ask for her when you call to make your appointment! Thank you Kimberly! read more

I understand this brand is ASTRONOMICALLY EXPENSIVE BUT.... Just to get the employee to look up a serial number on a watch I found in Korea was gonna cost me $500 just to look up a number on the back of the case in a computer system is HIGHWAY ROBBERY!!! Ohhh... you can have them sent it to Switzerland to check out for $2300Your already asking for an arm and leg to even think of buying a watch that you won't even see for years (ONLY DISPLAY WATCHES AND NOTHING YOU CAN EVEN BUY IN THE STORE). Thanks for nothing and I'll stick to another brand that doesn't want the cost of your life for every aspect of service! Fake watch or Not... this is OUTRAGEOUS! read more

AUDEMARS PIGUET - Watches Near Me - Beverly Hills, California

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I had the absolute privilege to be able to purchase my very first watch from this boutique, my sales agent, Christian Aguirre made it possible for me to get my very first AP, when I got the call that there was a watch for me ready I didn't hesitate, I had worked with Christian enough to know that he would offer me something I absolutely would love and cherish forever! The entire staff made this experience nothing but perfect for me. Buying at this boutique is such an experience, and I'm very grateful for everyone at this BH boutique that made it happen for me. I can't thank you all enough! read more

Kimberly was very helpful and full of information. I looked at a few timepieces for my better half, and Kimberly followed up with a kind email and more insight. I am trying to decide between two gold pieces. Maybe I will just surprise her with both. read more

AUDEMARS PIGUET - Watches Near Me - Beverly Hills, California

This review is about a love story between myself, and Audemars Piguet! How it became, and whom has made it a reality. Flash back to mid Covid-19, and I decided to go look for a nice Royal Oak Offshore 44m that I had my eye on for some time. Walking up to the door I was met by security pointing me away from the inside. I was confused, and startled at what looked to be hostile actions. I stayed by the door and the male security guard cracked the door open to say due to covid we are appointment only, and besides have no pieces for sale at this time. I had turned around and left, ready to move on with my life separate from owing anything AP, when from 10-15 feet back I heard the voice of a new friend call out to ask if I needed help. She apologized for security's cold encounter and warmly accepted me into the boutique with refreshments and a conversation about my interests. Kimberly is her name, and she absolutely fantastic. She truly cares about her clients, and also her love and appreciation for Audemars Piguet comes through as she explains each piece in extraordinary detail. Although I did not purchase a timepiece in that first encounter, I have been back a few times, and now have a one for myself and for my partner who also works in LA. Her professionalism and integrity is a hard find in watch selling circles. I was worried with the recent corporate takeover of the store that she may not still be there or the store would change for the worse. AND IT HAD CHANGED! But for the better- OMG. After the debacle of the South Coast store opening and all of the empty promises, decepcions, and straight mouth service from that store; I'm so happy to see that Beverly Hills AP is actually run properly. All of the staff work together in expert precision like swiss watchmakers executing their every move. From security (NOW) to the greeting, the drinks, the chocolates, macaroons, OMG they just don't stop catering to their customers. I've since left feeling like the most important person in that boutique, and that's how a purchasing customer should feel. Your whole team deserves the credit for working so well together in a way I have not seen in any other store, period. I hope this level of courteous service continues and I'll keep myself a repeat customer for life. You've done Le Brassus proud! Kimberly Thank you. read more

So, my husband and I was thinking to buy one of the holy trinity watches. I researched on what I'll get. So based on my preferences, I decided to get Audemars Piguet Royal Oak 34mm two tone rose gold hardware. I emailed to set up an appointment from their website and Kimberly called me after 24 hrs. She was very helpful and friendly. Since she's not around on Feb 19, 2021, she scheduled me with Ari instead. So we went to their Beverly Hills boutique on the said date. We were excited and joyful of our appointment. We were the only customers inside the store that time. The store was very beautiful and nice ambiance. Ari was friendly, helpful, patient and understanding. He also answered our questions/ inquiries very well. All in all, our experience with the staff of the store was exceptional and satisfactory. I will definitely recommend AP Beverly Hills branch and I will definitely go back to their store to buy more watches in the future read more

AUDEMARS PIGUET - Watches Near Me - Beverly Hills, California

I just bought my first AP Chronograph I love the watch I got great service from the staff specially from Kimberly who made it happened I got the watch I wanted pass by ask for Kimberly best service read more

AUDEMARS PIGUET - Watches Near Me - Beverly Hills, California

I am an avid watch collector and actually live on the east coast. On a trip to California where I was staying bi-weekly while my wife went to school for her subspecialty I went to get an all gold AP serviced for her. Random trip, well outside all the relationships I have on the east coast simply while on a stroll. I was greeted by Ari, who immediately embodied what the AP brand stood for. He was not only friendly and cordial, but did so while tastefully representing the exclusiveness of the brand he represents. This is a difficult task because most people are either too standoffish and that hurts the brand, or too friendly and make promises they cant keep. Ari, to the contrary, was the perfect balance. I have since become a regular customer buying a couple of watches a year. I buy watches to wear and enjoy them and he recognizes this. I honestly have lost interest in other watch brands not just because of how awesome AP is itself, but because of the relationship I have specifically developed with Ari at AP Beverly. I am used to getting what I want, and usually don't have an issue going wherever I can to get it. However, Ari is the only person that can tell you sorry nothing available but he will let me know that warrants a response of "thanks buddy." While he usually delivers, it is always on the brands timetable, he handles it so well that one never has an issue waiting because of the geniuses of his representations and the eloquent style he possess of reminding you the customer that the brand is exclusive and you can't just have what you want. That is an art. No longer going to California, I still will only deal with Ari in Beverly Hills. I could not dream of buying another watch from another dealer, even if one were available. I would rather wait and deal with Ari, that is how professional, responsive, and good he is as an ambassador for Audemars Piguet. Truly, if you are looking for top notch customer service, want to be treated respectfully, kindly, and professionally then Ari at AP Beverly is the guy to deal with. I went from an impulse buy to now being an avid buyer, this is the only brand I really wear now and he is the only guy I will buy from. Some people think the product sells itself, but that's not true. At this level of watch buying, I may want a product but if I don't like how the company reacts or treats me I am happy to go anywhere else and grab a PP or RM. So while I commend the brand, Ari at Beverly Hills is the specific reason I have become a loyal and continues customer of it. read more

I have been a watch fanatic for years now and Audemars Piguet has always been the reason why. I just recently decided to take the plunge and make an appointment to speak with a sales person to begin my journey in getting my first new piece from them. I was a little nervous walking in. I am not a huge spender by any means and was scared I would not really get the time of day since I would imagine some of the people who shop here are some of the wealthiest people in the world. I could not be more wrong with that assumption. I was welcomed by Christian who was one of the most helpful and down to earth person I have ever encountered. He let me try a bunch of different models that I was interested in on and you could tell how passionate he was about the brand. He spent an hour and a half just talking to me and I really did appreciate that a lot. Overall this was a great experience and Christian is definitely who I would ask for. Now I will wait patiently for my dream timepiece! read more

So I always wanted to stop by this shop to acquire about a watch but felt like it would be a waste of time since the market is so crazy. Finally I decided to go in and was helped by Kathy. I was shockingly surprised how friendly everyone was and how straight forward the process was. I walked in nervous and left with a smile on my face read more

I'm glad that Audemars Piguet finally has their own boutique in Beverly Hills. To our surprise, the salesperson who greeted us was not very helpful in providing customer service. We had inquired about a particular watch, and the first thing she had asked us was if we wanted to "buy it right now" (her exact words). She didn't even offer to open the case to have us see the watch or try it on first. Buy something without seeing it first? Where's the convincing salesman skills? I guess she didn't want commission that day.. There was another family who had just come in, and the father asked for some information on another watch. Same treatment. The salesperson didn't offer to ask the customer if he wanted too see the watch out of the case. All she did was give them the price. Usually salespeople would offer payment options to keep the customer in the store, but nope, she treated them as if she knew they wouldn't buy it; "if you have to ask, you can't afford it" kind of attitude. SO SNOOTY! The family walked away awkwardly. We weren't expecting 5 star service, but the salesperson could have been more personable or at least pretended that she wanted to be there! For the price they are charging, AP should really go and seek individuals who are actually passionate about the brand. I would love to return if we decide to buy a timepiece from this brand, but we will have low expectations. Until then, another reason to stick to our crowns!!! read more

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I had an unbelievable experience at Audemars Piguet all thanks to Ari and the rest of the staff. I walked into the boutique roughly nine months ago just to get some information about the brand. Ari welcomed me in, took down some basic information, and told me he would reach out to set up an appointment so I can get a better look at some watches. A few weeks later, I was back for my appointment. Ari went through the entire AP catalogue and explained the history and purpose for every watch in the collection. After showing interest in a few pieces, Ari brought out a few watches to try on. I gave him a list of watches I was interested in and a few months later, I was allocated one of my favorite watches on the list. The overall experience with both Ari and the Audemars boutique has been out of this world. As mentioned earlier, this was my first Audemars purchase and I will gladly say that I will be a customer for life. Ari is the epitome of class and I am so fortunate to have him as my SA. Thank you! read more

I just visited Audemars Piguet Beverly Hills store today, and got two of the nicest watches ever. Thanks for Ari! Always so helpful and always make things happens read more

AUDEMARS PIGUET - Watches Near Me - Beverly Hills, California

I had an Amazing luxurious experience. I can't say enough kind words to describe this establishment, starting from the gorgeous boutique to the whole sales and especially the management. They truly made my buying experience special! I Am very proud to be a part of the Audemars Piguet family. If you are ever in Beverly Hills please do not miss the opportunity to go and visit this establishment. You won't be disappointed!! Thank you very much again. read more

I have purchased many watches from many different luxury brands. Christian provided one of the best buying experiences of my life. This is coming from a General Manager of a Toyota dealership with high expectations. Christian followed up with me during the entire buying process. I believe the manager is Ari, who is always pleasant and professional. The entire staff was every accommodating during my visits. The security guard seemed trained in customer experience as well. I cannot thank Christian and Ari enough. read more

I had the dreamiest experience at Audemars Piguet. Kathy and her team are so knowledgeable and helpful, so kind and poised and patient! It was really nice and the whole place is just sparkling clean. Kathy took the time to explain everything about the watch and why it's so special. For example, the little squares I saw on the watch... she explained we're tiny pyramids. Way cooler than squares! Everyone offers champagne, strawberries and chocolate. It's such a treat to be in here. It was also beautiful to look around at the tasteful artwork and design, even the books they have while waiting are chic. Kathy is a true gem. She knows her watches, and she goes into great detail to explain it so we appreciate it too. She goes above and beyond with every step of the process, making this a truly memorable experience for me. If you're gonna treat yourself to a nice piece, check out their watches and ask for Kathy. She's going to find you the perfect piece for your taste and lifestyle, and collection if you have one! Can't wait to go here again and grow a collection too. read more

Highly recommend the AP Boutique on Rodeo! Professional, courteous service and they even serve you a glass of champagne or a Diet Coke if you wish. The staff there are the best. Make sure to call first and make an appointment before 4:30. read more

Been a customer with AP for a while and it's always an amazing experience going here. Not only do I love going in to pick up watches but the staff there always takes it to another level. One that always sticks out is Ebony...never without a smile on her and just her overall energy and excitement in the store adds on to it even more. Can't wait to go back for my next piece! read more

I was looking for a specific watch. To discuss availability, I either emailed or spoke to several different sales associates at different stores. Kimberly was by far the most helpful and knowledgeable one out of everybody. She was very quick to follow up , super informative, and mostly, very friendly. I read the reviews below and there are already so many raving reviews about her. I feel lucky I got to work with her :) read more

I live out of state and only had one day to visit an Audemars Piguet boutique in California. I email for an appointment and never got a response. I called the store three times and no one answers the phone. I decided to chance it and drive down to the store. I realize that I didn't have an appointment but I was hoping they had a display model of the Royal Oak that I could try on for for two minutes just to see how it fits/wears. I pay for parking, get to the store and was greeted by security and a young gentleman that was a greeter. They have one display model of the Royal Oak. There isn't a single customer in the store so I ask the greeter if I could try the watch on. He goes back and asks the manager. He says sorry I can't try the watch on. Shortly after another sales person and the female manager come out. I don't get any greeting from them. Not having an appointment I understand that I might not be able to try on the watch, but the manager should have come out and greeted me and explained that. I would have given this location one star but the security officer and greeter had better customer service than the sales staff and manager. I called the other AP location the prior day and they answered the phone and the lady explained that appointment details and was much friendlier I should have gone to that location instead. read more

Tried to purchase another time piece , they are only interested in selling their gold and diamonds styles. Seems like they are following Rolex , Hermès brands. Whatever looks like will be buying more Amazon stock read more

Purchased my first AP watch from Beverly Hills Boutique last week. I have been emailing with Ari about what I wanted to get and his service was exceptional. I let him know which watch I would love to get next already.. Professional shop and employees. read more

AUDEMARS PIGUET - Code 11.59 - Watches Near Me - Beverly Hills, California

Ebony is the best person you can ever meet, she really enlightened my days, every time I meet her, I feel her joy, she is so courteous and genuine, feels like a friend to me more than a saleslady, we are glad that our relationship with AP started with her. She re-visioned my view to this brand. AP do care about their clients and their personal life! read more

Ebony and team are first class! They treated me like family and were very detailed on all questions I had. Thank you Ebony and team for helping me get the watch I wanted! read more

Excellent Service! Very professional SA. Highly recommend my SA Ari. He helped me go through the credit card payment form and the extended warranty issue for this lovely watch. He provided the right and detailed information on time. He has great work ethics who responded my texts and emails right away. Overall, it was a great shopping experience. read more

AUDEMARS PIGUET - Watches Near Me - Beverly Hills, California

My wife and I love visiting this boutique. They have a friendly and knowledgeable staff. We purchased my wife her first AP timepiece. Ari is the associate that helped us out with a very enjoyable purchasing experience. read more

Awesome store. Ari is one of the greatest when it comes to customer service. Made me feel comfortable about my purchase. Attention to detail was off the charts! read more

I live outside of CA and many hours by road or by fight from Beverly Hills. My relationship with Ari began with a phone conversation when I called up and asked for him, after reading reviews about the boutiques and the SAs for AP in west coast. From my 1st interaction back in early 2021 till now, Ari has become a great friend! He brought me into the AP family and the journey has been a rewarding one. All the interactions have always been very warm and will recommend Ari as well as the Beverly Hills boutique to begin your AP journey. read more

Rude, unprofessional, we were treated like criminals. Buy your AP from New York or Vegas, they don't know anything about the watches at this location, not even how to wind their current styles!!! What a waste of space. I'm so sick of the COVID excuse for poor customer service. To the management: replace "Ari" immediately if that's even his name. He was beyond rude in his absolute refusal to help us. read more

Kimberly is great. Bought a couple of watches from her and she always made the process so easy. She was able to get my watches in even on short occasion a couple of times now. Professional and hospitable service. The boutique itself is nice as it feels a little bit private in an otherwise busy area. If you want AP go directly to the boutique and ask for Kimberly! read more

An absolute nightmare. I brought my 1 1/2-year old rose gold Royal Oak to have the clasp repaired, as well as the fact that it was not keeping time (despite a watch winder). I paid $1100 and it took them 3 months to repair. 2 months after receiving the watch, the clasp broke again and the watch fell to the ground. Upon arriving to the store, Ebony inspected the watch, listened to my story and told me that it would be covered under the warranty. Several weeks later, I received an email stating that not only would it not be covered, but that I would owe $9400 for fixing the clasp, the fact that it wasn't keeping time, and NOW a new bezel because it was dented. OF COURSE IT WAS DENTED! THE CLASP KEPT BREAKING! They refused to accept this. I'm taking my watch to another repair shop, as this is a financial raping. read more

I've been an Audemars Piguet fan for a few years. Got my first AP couple years ago in Paris and it still my all time favorite along my watch collections. Since then, I always wanted to add more pieces to my collection. However, there is no AD in my area. So I contacted the closest one, which is Audemars Piguet Beverly Hills. My sales associate was Kimberly. By the time I made my appointment, she kindly informed me that they have no watches to see or try. But the morning before our appointment, she told me that they have just received a Code 11.59 which is available for purchase. She said she can hold it until I arrive. I kindly refused, cause my heart is on the chronograph and I don't want to hold up something I'm not going to purchase. By the time I arrived, it was sold as expected. I didn't get a chance to try. Back to Kimberly, She was very professional and has extensive knowledge about the products. We had so much fun talking about watches. After a few conversations, she quickly learned my taste and preference. She marked down a few watches I was interested. She also reminded me not to forget my wife. She loves Rolex and I wanted to keep it this way. But I still managed to picked one and added on my interest list. At the end, she was trying to give something for my kids but they ran out. All she can find is an older catalog, which I really love. Besides her superior services, I also really appreciate her care about my family members. Even though there were no watches to see or try. It's well worth my trip for the visit. read more

AUDEMARS PIGUET - Audemars Piguet Catalog - Watches Near Me - Beverly Hills, California

So because covid I submitted a appointment request on the AP website to visit this specific boutique. Within 12 hours a nice sales person by the name of Ebony had given me a call asking exactly what type of pieces I was looking for, so I told her I was in the market for another royal oak offshore in 44mm, she then said unfortunately we don't have any in stock however she will take down my details and if anything were to arrive she'd give me a call or email. So not thinking to much of it I gave her my details and to be honest I didn't think I was going to get a call as I have no previous relationship with this boutique infact I've never even been to the store at all. But to my surprise Ebony send me an email a few days after and said that a piece had arrived that I may like, she sent me a link, photo as well as all the details about this piece. Unfortunately this was a piece that I already picked up previously at another overseas boutique. The thing is from all my experiences at different AP boutiques, authorized dealers, I've never had such sincere service! I will definitely be doing business in the near future with Ebony at this boutique! Highly recommended! read more