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    Feldmar Watch Company

    4.1 (337 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Feldmar Watch Company

    Watch cleaning

    Watch overhaul

    Watch part repair

    2 More Services

    Watch part replacement

    Watch seal testing

    Feldmar Watch Company Photos

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    Recommended Reviews - Feldmar Watch Company

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    Reviews With Photos

    judy s.

    I came to pick up an expensive gold watch that I serviced and came out with a beautiful tote bag. Meant more to me than the watch. Please come in to Feldmar for all your watch needs. I have been coming here for over 20+ years. A women can't reveal her age. I have been treated with the utmost respect and class. Service has been in and out. No waiting to put in a battery. You will thank me after you have come into Feldmar with your purchase or repair.

    Feldmar Failed Me -- $15K Mistake, Ignored Messages, and Zero Accountability Over the years, I've spent seven figures with Feldmar. I've supported them loyally because I believed they valued relationships and took care of their clients. My recent experience -- specifically with Jimmy -- proved that couldn't be further from the truth. I purchased an $85,000 Zenith gold watch, which came on an alligator strap. I asked Jimmy to order the matching gold bracelet for it and wired $15,000 in full before the order was even placed -- based entirely on years of trust. Two months later, the bracelet finally arrived -- and it was wrong. It didn't include the diamond-set end links that were clearly meant to match the original watch configuration. When I flagged the issue, Jimmy's response wasn't accountability. It was deflection. Here's what he said: "But the other issue is that when you ordered the bracelet, there was no mention of any diamonds on the end links. This watch is not sold with a bracelet. This one was custom made for you." In other words: we made a custom product, we got it wrong, and now it's your problem. But it gets worse. When the watch was delivered, it was also sized too small -- completely unwearable out of the box. And again, no responsibility taken. No apology. No offer to fix it. And now? Jimmy is ignoring my messages entirely. This isn't just a $15,000 mistake. It's a breakdown of service, professionalism, and basic decency -- toward someone who has been one of Feldmar's best clients. If this is how they treat a long-standing, seven-figure customer, imagine how little they'll care about you when something goes wrong. Luxury watch buying is built on trust. Feldmar have shown they don't deserve any.

    Charles B.

    iconic watch shop in the heart of Los Angeles... Some of the best and most knowledgeable staff you'll ever meet

    Showroom
    Andrew ..

    Excellent selection! They had some brands that I had never seen in person before. Hunter helped show us around the store and she was very friendly and helpful! I will absolutely be going back for all my watch needs!

    I was distraught. My favorite watch had stopped working and still did not work after replacing the battery. I have been to Feldmar before and have always like the staff. Friendly, courteous and helpful. My wife's watch had stopped working also so, we loaded the beast (Sophie, our Cavalier King Charles Spaniel) and ventured to the west side. Ben greeted us with a smile, took both watches in the back as we browsed the great selection of watches on display. Ben returned 10 minutes later with both watches. Both watches were working and Ben said my watch had become magnetized and he de-magnetized it. Great work and for a nominal fee too. We were off in 30 minutes with 2 working watches. BTW the other watch company that replaced the battery in my watch wanted $500.00 for cleaning and repair. I'm happy, my wife is happy and my dog is very happy.

    Feldmar is a beautiful place to browse timepieces.
    Michael M.

    I've been coming to Feldmar Watch for decades now and watched it morph from a funky, crowded space where you jostled with other customers in the narrow aisles to the spacious, elegant experience it is now. It is the only place I will take any of my watches to be repaired. They are old world craftsmen when it comes to that and take on any challenge. They have crafted custom parts for vintage Seiko's from the 60's when they couldn't find them. They have doggedly tracked down hard-to-find clasps and other parts. Recently Sam spent weeks finding one for an older model Baume Mercier I own and called me at least three or four time to keep me apprised of her progress. Service par excellence. You can trust Feldmar with your most precious timepieces.

    Longines HydroConquest

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    1 year ago

    Beautiful store, and excellent customer service. Needed a quick fix and they took excellent care of me. Highly recommend!!

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    1 year ago

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    1 year ago

    The professional advice was spot on, the purchase of a timepiece was quick and easy, shipment was fast.

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    The best watch repair company around!!!! The only place I'd trust my watches to be repaired!

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    1 year ago

    The lady who greets you is really very nice. She is friendly and courteous . Try her prices are reasonable and the work is professional.

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    Page 1 of 9

    Ask the Community - Feldmar Watch Company

    Do you purchase watches?

    Yes, we do purchase and accept pieces for trade.

    Don’t See Your Question? Ask Away!

    Review Highlights - Feldmar Watch Company

    Lorel made sure each watch bracelet fit me perfectly, and answered all my questions about warranties and service.

    Mentioned in 10 reviews

    Read more highlights

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    Sell Me Watch

    Sell Me Watch

    (29 reviews)

    $$$

    Downtown

    Horrible experience Not recommended at all…read more They provided false information Told one price and give another when I arrived Scammers

    Amongst all the "glowing reviews" here is mine - but wait they aren't all glowing - if you go to…read more"not recommended reviews" there are plenty of 1 star reviews - not really fair is it to only have 5 stars showing when clearly people aren't all having the same experience. First of all - I had a bad vibe from the second I walked in - or tried to come in for 2 minutes. I was stuck in the door with a stroller with my toddler in it. The door was extremely heavy and I was attempting to push her through and she got stuck and I kept pushing and it wasn't working. Three grown adults - 2 women and the owner - a man - sat there and watched me struggle and not a single one of them said wow let me help you. I should have taken that as my cue and honestly left. Anyway - aside they can clearly care less for mothers - the owner completely low balled me on my Cartier watch. Yes that's right a Cartier watch for $200. I can get a Michael Kors for less than that. How silly. I was so upset over the door situation and just driving to DTLA with a toddler in general - and he knew that I'm assuming - so he took advantage - and I let him rob me. I did show him online they sell for a lot more than that - and he said well yeah - and still gave me $200...so a Cartier watch is same level as a crappy Michael Kors? Ok! Last but not least - when a man came in to "buy" a Rolex they were all over him like white on rice - having me wait while they bend over backwards. The guy didn't even buy the watch from what I saw - and honestly I can care less. If you are a mother or you aren't buying or selling a Rolex I would stay away. I've never felt so discriminated against quite honestly. I will say, the owner did finally offer to help me with the door as I was leaving - but honestly the damage was already done. I wish I kept my watch and sold it myself online instead of getting swindled.

    MJW - Check the details on this new masterpiece

    MJW

    (98 reviews)

    $$

    Downtown

    This review is past due...Been coming to MJW for years now and this store is a hidden Gem!…read more Omid and Imán have been selling me jewelry for quite some time now and my experience MJW has been amazing... From jewelry to watches, these guys are very knowledgeable and have a good amount of inventory to choose from.. I recently purchased a Datejust and a tennis bracelet from them for my girlfriend's Christmas present. She loved them btw! Shout out to the MJW team for always taking care of me...

    Last year I met Omid when he purchased a house from me. During the time that we were working…read moretogether he delivered a gift to me, a beautiful necklace and earrings from his jewelry store, which are replicas of Van Cleef and Arpels. I did not want to accept the gift but he insisted. A few months later after the transaction closed I purchased a necklace from him and hoped to continue doing business with his jewelry store. About 5 -6 months ago one of the earring's clasp broke. I contacted him. He said no problem, he would fix it for me. I dropped the earrings off to him. When I followed up with him he at first told me the earring was being repaired, and then as time went on he said that it could not be repaired and he would have to send it back somewhere. This went on for months and he kept telling me it was in customs. Then the truth came out and he began to ignore me. He did not want to return the earrings to me. He said that I could afford to buy them from him, and I did not deserve the gift. I have all his texts which prove that he never planned to repair or return the earrings to me. He even threatened to write a bad review about me as a real estate agent.

    Feldmar Watch Company - watches - Updated May 2026

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