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    Auction Direct USA

    2.7 (113 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

    Services - Auction Direct USA

    Auto loan

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    ROACH SHELLS

    I am very disappointed with my recent purchase & want to make everyone aware of how poor they are to detail. The car had roaches!! Something I've never experienced in my life! There's also a sound that the car makes and after taking it to them 3 TIMES it's still not fixed. I don't recommend!

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    11 months ago

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    6 months ago

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    3 months ago

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    9 months ago

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    1 year ago

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    1 year ago

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    10 months ago

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    7 months ago

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    1 year ago

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    2 years ago

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    1 year ago

    Communications and customer service. The manger's make empty promises and lie from the beginning to the end of the sale.

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    1 year ago

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    2 years ago

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    6 years ago

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    Kevin C.

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    3 years ago

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    3 years ago

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    5 years ago

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    Kevin C.

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    2 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    7 years ago

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    Kevin C.

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    7 years ago

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    Kevin C.

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    14 years ago

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    3 years ago

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    14 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    13 years ago

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    6 years ago

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    5 years ago

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    8 years ago

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    Kevin C.

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    6 years ago

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    Page 1 of 3

    Ask the Community - Auction Direct USA

    Review Highlights - Auction Direct USA

    Joe Peoples was also our salesperson and he was very knowledgeable and patient.

    Mentioned in 3 reviews

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    J.D. Byrider - the damage my engine could have undergone, im sure they will want me to pay for eventho they did this!!

    J.D. Byrider

    (9 reviews)

    Since Jan 2025 my check engine light has been coming on every other day,over 8 times and counting…read moreand is currently on NOW! dodge dealership states the engine is failing, bad piston rod u can hear the knocking even when car is idle but byrider will not replace it eventho Im under warranty, i have spent over 2500 since the beginning of this year on my car and still cant drive it, only have driven this car a total of 11 days between Jan 7th -April 17th, latest news they didnt put my air box bk in and want me to drive it to them in this condition!! I have a really long story dealing with Patrick & Chris and Ive never missed a payment always on time and have a car thats almost paid off and wont pass inspection this year bc the check engine light wont stay off, I was diagnosed with cancer last year missed appts bc of this car had 3 surgeries and am just getting completely ignored and dismissed by BYRIDER, atp considering getting a lawyer bc its really THAT BAD, DONT GO HERE, GO ANYWHERE ELSE, THEY DO NOT CARE ABT YOUR SAFETY AT ALL!

    Patrick in service gives different diagnosis then his technicians. His technicians tell you what…read morethe problem is and then Patrick comes out and says something totally different but along the lines of nothing is wrong with your car. He rode and stated he felt the car I just purchased trembling and also his technicians and now he is saying it is "natural lugging". and basically when it breaks down he will fix it. Don't go here I was debating I'm going here I literally have been talking to Aaron for over a year and should have done just that keep talking and waited. Aaron told me they would fix any issues within 30 days and that is not true I'm seeing now. patrick was very nice at purchasing around the sales team but when you have an issue he is very nasty. Go somewhere else

    Navy Federal Credit Union

    Navy Federal Credit Union

    (7 reviews)

    Update 2025: This…read morelocation used to be good and helpful but this past year has taken 180 degree and little faith. Not sure what happened with the Manager, Mark, but sadly turnover with staff. Yet, you keep Seth? Arrogant and cocky does not know banking and tells customers the wrong information and I even have it written down what he said! Seth ... shame on you! To daringly hold my 401k rollover check in your fingers daring to ask me if I still want it to be deposited! You should not give anyone financial advice as you are not competent whatsoever and to call out and the branch has no one else to assist? What? A poor excuse to call out and you do not look professional to handle large accounts and you are not investment savvy and to speak to me as to put me on a budget or allowance.....you are clueless! Mind your own manners and stop being disrespectful to account holders. As an account holder, you have lost my investment accounts and I will close the remainder of them based on the interactions this year. Next person that needs a personality makeover for customer service is Michelle. She is useless and my time is valuable, yet she spoke to me with blatant disregard and no respect. Fortunately NFCU 800# is helpful and aware of serious account services mismanagement at this local branch. I avoid whenever possible. I still have another bank so I can still manage liquidity. There are a very slim handful of helpful tellers. I do agree that staffing and coverage should be better. Whoever determines NFCU interest rates are terrible as I had to transfer investments to other banks offering greater than 5% interest when they change rates at the drop of a hat! The government has kept rates consistent only recently dropping .25%....I cannot wait to have my account make money with another firm!!!

    Navy Fed wanted to give me more problems today. I've had enough, I'm in the chair, to close my…read moreaccounts. Again and again I have customer service problems with them.

    Auction Direct USA - autoloanproviders - Updated May 2026

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