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    AUC Physical Therapy

    3.0 (2 reviews)
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    2 years ago

    Nice place nice staff my dad loves it here. They have machines to workout the body and it's clean.

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    22 days ago

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    Meadow Park Rehabilitation And Healthcare Center

    Meadow Park Rehabilitation And Healthcare Center

    2.3(3 reviews)
    1.1 miFlushing

    I was recently discharged from Meadow Park. They have an excellent physical therapy department…read more My physical therapist, George Gonzalez, was a great help in guiding me to get my strength back. Some of the aides and nurses were good, others just OK. Marilyn Green was my very favorite. However a warning, the food is terrible.

    Overworked employees, and an understaffed (no doubt underpaid) facility does not lead to good care…read morefor your loved one. There are a few good apples in the bunch. For them, I feel badly. We were a hands-on family that made sure someone visited our loved one almost daily. God help those that don't visit their family/friends regularly. One day I found an aide hiding in my relative's empty room, lights off, AC set full blast, while she was busily texting away. She had the nerve to nastily ask me why I'd come into the room, (to retrieve a sweater) after I knocked on the closed door & received no response. When I brought my relative back to their room approximately 45 minutes later, she was just leaving the patient's bathroom. Bottom line, she left her overworked colleagues to carry the heavy load while she wasted time, NOT taking care of patients. Never understood how someone unable to walk, and a clear fall risk, experienced one fall out of bed which caused serious scrapes and bruises and another that necessitated a hospital stay. Bed rails are there for a reason. As much as I appreciate the idea of entertainment being used to boost patients spirits, the audience's comfort level during the entertainment should be taken into account. A belly dancer coming in for Father's Day, in theory, may have been fun. Not so much when you have a crowded room full of patients, some catatonic, some with dementia, and the dancer is blasting her accompanying music at an ear splitting level. I could hear the music in the elevator, 2 floors away. When I arrived on the floor, my loved one was screaming and completely disoriented. The staff needed to step in & turn down the music, MANY notches. Needless to say, we did not stay for the show. Forget bringing any nice clothing/toiletries for your loved one. You can plan on not getting your property back, if/when it's lost. Why bother having an itemized list of personal items and clothing marked with name tags? Liked that they have an outside terrace with shade trees for patients to use. Appreciated the few really dedicated nurses and aides that have elder care as their calling. Unfortunately, they were the exception, not the rule.

    Chapin Home for the Aging - Entrance and grounds

    Chapin Home for the Aging

    2.0(4 reviews)
    0.6 miJamaica Hills

    My mother was a patient with severe dementia and they handled it very poorly and would send her to…read morethe ED without calling me only to call later to make me feel judged and like a bad son. I would not recommend this facility for anyone. Also, their website and social media do not accurately show you the mezzanine floor where they keep the patients with dementia and elopement risk. The nursing staff are also discourteous and unprofessional and treat the residents like a burden and lack empathy and humanity.

    Avoid Chapin Nursing Home -- unsafe, unprofessional, and completely unreliable…read more Chapin may look clean and well‑run from the outside, but the care inside is unacceptable. The nursing staff is consistently rude, and the aides show a shocking lack of basic hygiene and professionalism. One aide even used my aunt's bathroom, left it unflushed, and walked out without washing her hands before returning to patient care. That alone should alarm anyone considering this facility. I reported these issues to the director, who assured me he would address the problems and follow up. After I posted a negative review, he asked me to remove it, promising immediate action. Instead, I spent more than a week trying to reach him, and nothing meaningful was done. Only when I made it clear that I would file complaints with city and state authorities did the facility make any changes--and those changes were minimal. During her stay, my aunt contracted COVID‑19 and had to be rushed to the ER. Thankfully she recovered, and we transferred her out of Chapin as soon as she was discharged. That decision likely protected her from further harm. If you care about your loved one's safety, dignity, and well‑being, do not bring them here. Chapin is not a place for anyone who expects even basic standards of care.

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    Chapin Home for the Aging - Security check in, vestibule and hallways

    Security check in, vestibule and hallways

    Chapin Home for the Aging

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    Hollis Park Manor - Milk in coffee curdles.

    Hollis Park Manor

    3.2(12 reviews)
    1.1 miHollis

    Staff is helpful and pleasant my husband enjoys his stay and the Administrator Myra is a angel in…read moreaddressing my concerns and answering any questions I have. She cares about her role and it shows in her work each time I see or speak to her. Even though my husband can be difficult, she is prepared and willing to do her best to make sure he is comfortable. I recommend Hollis Park Manor Rehabilitation Center.

    I was a rehab patient at Hollis House of Horrors for about six weeks after spinal surgery…read more I have nothing positive to say whatsoever about the administrators, social workers, and other managerial staff who make their money providing the substandard care that patients are subjected to day after day. Anyone who is unable to advocate for themselves will surely suffer. To the extent management takes any interest in the clientele it is only when a sufficiently loud complaint is made, repeatedly if necessary. One morning, a nurse was so quick and rough changing my shirt that my neck was yanked hard enough to require painkillers and x-rays to ensure no damage had occurred. I was also awoken in the middle of the night when someone was taking my blood. The administrator told me it was regular practice to draw blood, and the service comes early in the morning hours. I also blame management on the complete lack of communication between night staff and day staff, as well as staff taking breaks and other staff that remain on-duty. Requests or information conveyed to day staff will likely never be known to the night staff and vice versa. The same holds true with morning and afternoon staff and vice versa. The lack of safety protocols was also evident after I began to feel ill and needed to insist on getting a Covid test.Had I not insisted on the test and the medicine, I likely would've been allowed to interact with staff and patients for days, the majority of whom don't wear masks when interacting with others -even after it was obvious that there was Covid in the facility because I had not been outside in six weeks to contract it elsewhere. To make matters worse, after some investigation, I was advised that the last dose of my covid medicine was used on another patient while they waited for medicine to arrive for that patient- the poor record-keeping and the need for me to insist that I had not finished a full course of the medication was completely unacceptable in a facility charged with administering medication to patients. Also, because of a lack of dexterity in my hand I was supposed to receive a weighted spoon with every meal, which allowed me to feed myself. At least 50% of the time the weighted spoon was not provided to me with my meals even though it was noted on every meal slip given to me with each meal. In another example of management disconnect with the patients in their care, the facility is undergoing renovations that began at 8 o'clock in the morning and continued past 8 PM-Despite the law requiring construction to stop at 6 PM. It makes me physically ill to think of all the patients unable to speak for themselves that likely must endure that construction till 8:00 PM. There was no safety grab bars in the bathroom in my room. When my dirty laundry continued to sit for 2 weeks, the excuse I was given was when there's not enough laundry, it's not taken- Zero acceptance of any responsibility by management. Overall, my stay at the Hollis horror house was almost as traumatic as my spinal injury itself. Being subjected to diaper changes at five in the morning despite my insistence that it's not necessary, the crappy food, the lack of safety protocols and absence of sufficient staff that allows for proper recordkeeping and effective communications between staff to be standard practice makes this place as close to hell on earth as I would ever want to come. I don't believe this facility should be allowed to care for patients at all, but if you are considering this facility for yourself or for a loved one be prepared to vigorously and aggressively advocate on a daily basis for yourself or your loved one. Understand that complaints made to anyone other then the administrator and which you dont document are likely going to be lost if not ignored

    Photos
    Hollis Park Manor - No grab bars.

    No grab bars.

    Hollis Park Manor - Milk curdles in coffee

    Milk curdles in coffee

    Hollis Park Manor - Typical breakfast.

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    Typical breakfast.

    Osric S. King, MD

    Osric S. King, MD

    2.9(9 reviews)
    1.0 miHillcrest, Utopia, Flushing

    I normally do not leave negative reviews, but after weeks of trying to get a simple accommodation…read moreletter completed, I feel extremely disappointed by the lack of communication and follow-through from this office. I submitted all requested documentation multiple times through email and the patient portal, followed every instruction given to me and sent several respectful follow-ups over the course of weeks , yet I continued receiving different answers with no clear update or resolution. I was first told by the office manager Bethania my information would be printed for the doctor, then told it was forwarded to him and later asked to upload everything all over again into the portal. I understand medical offices are busy, which is why I remained patient, respectful and cooperative throughout the entire process. However, it became incredibly frustrating trying to manage ongoing back pain, work responsibilities and help care for my mother during her cancer treatments while also having to repeatedly chase down updates for a simple letter request. What upset me most was not just the delay itself but the lack of empathy, urgency, and communication after I made every effort to follow instructions and provide everything requested of me promptly. Patients dealing with pain and personal stress should not feel ignored or brushed aside when simply trying to advocate for their health. I truly valued Dr. King's care, which is why this experience was especially disappointing. I hope this office improves its communication and follow-through moving forward because patients deserve to feel heard, respected and supported.

    He's an excellent doctor; Professional, respectful, patient, thorough examines, test, questions,…read moreinstructions and treatment. Smooth and prompt transition from checking to aftercare instruction.

    Ozanam Hall of Queens Nursing Home - Sister praying in a chapel at Ozanam Hall

    Ozanam Hall of Queens Nursing Home

    3.3(52 reviews)
    3.3 miBayside

    I cannot share enough kind words about Ozanam Hall of Queens NY. After a recent stroke and a twelve…read moreday hospital stay, my dad went to Ozanam for rehabilitative services. My family didn't place dad there blindly, it was by choice, after weighing all the options. We have a family member who is a long term resident there currently as well as a long time family friend who is there too. They love the care they receive and the staffers they receive it from. Their recommendations were well received. From the moment I entered the front door and was greeted by the front desk attendant Lana, I knew dad was in a great, loving, caring and Holy place. I went up to dad's floor, was greeted by every staff member I passed. Not just on my first visit, but every visit. No matter how busy they were, every single person said hello. As time went on, those greetings were by name. It truly felt like dad was being cared for by loving family. My visits only lasted a week or so as I live about 700 miles away, but my experience and my opinions of my dad's treatment are fact based. He could not have received better care anywhere else. The facility was spotless, well maintained and the staff all love why they do. It takes a special kind of person to do this work. Ozanam is blessed with the best. Ozanam is even updating the rooms one floor at a time. It's nice to see the investment back into the facilities. The office staff was extremely helpful, kind and very communicative. They assisted in every way possible, making the daunting logistics of dealing with the insurance companies a less daunting part of the experience. I could not ask for better! I'd like to name everyone I met there who cared for me dad and assisted my family throughout, but I would have to name every person in the public eye as well as everyone behind the scenes there. By God's plan, my dad, Donald B. declined due to advancing medical conditions. He received great personal care and was treated with dignity up to and beyond when he took his final breath. He passed on Sept 22, peacefully in his sleep. The staffers who knew him were as sad as we are. Thank you to everyone at Ozanam Hall of Queens for all you do for every person in your care every day. May continue to God bless you all. Please keep doing what you do!!! You all are absolutely incredible. Rest easy dad! God's got you!

    Stay away from this HOLE. They use all these lazy agency aides who leave your loved one in soiled…read morediapers from morning til night. Saw aides sleeping while supposedly on watch by front desk. If you ask for help they walk away or say I am on a break. They leave rooms dirty and if you go to supervision they just cover it up. They do not isolate people during flu season so everyone gets sick. The aides do less than the minimum attempting to feed patients with dementia. This place is hell on earth for the vulnerable elderly.

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    Ozanam Hall of Queens Nursing Home
    Ozanam Hall of Queens Nursing Home
    Ozanam Hall of Queens Nursing Home - Check in area after the revolving doors.

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    Check in area after the revolving doors.

    AUC Physical Therapy - physicaltherapy - Updated July 2026

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