Female worker harrassed customer, tried to turn off machine with clithes still washing. Sprayed…read morecleaner in machine while clothes were washing. Sprayed cleaner in other machines, and the next person to use those machines won't realize until clothes are ruined.

Fantastic service provided on a consistent bases. Joe does…read morean impeccable job, displaying a great level of efficiency. We're very satisfied with their service, they always exceeded our expectations.

Good laundromat. Been here several times…read more The machines work fine. Have only ever seen one or two at most that are not in operation. For washing machines, there are several options: 20lbs, 30lbs, 40lbs, 60lbs, and 80lbs. The machines have 9 different modes with various temperatures. Washers and dryers all have card readers, which is nice . It is 24 hours a day, and there is a counter and people who work here, however it is not manned 24 hours. The lady I've interacted with has been very helpful. The first time I came I was trying to figure out how to set up the dryer and she came over and explained it to me. And I've seen her assist many others as well. There are two vending machines, one with snacks and one with drinks. There are two TVs with cable, one in each end of the facility. And the place is stocked with one public bathroom. The place isn't always super clean, especially the floors. Trash bins have been full or near full most of the time when I come here. But they do clean, they just can't keep up with the demands. It does get really busy and quite crowded on weekends, something to keep in mind. I would show up around 0700 or 08 at the latest to avoid the crowd. During the week it's much slower.

Open 24/7! But Busy busy usually and in a tricky location to pull out of. But good selection of…read morenice machines

Honestly, I have a washer and dryer. But, my dryer is the original that came with the house, which…read morewas built in 1908. Jk. But very close. So, I have checked out a handful of laundromats in the Lewiston/Auburn area and I've decided this is my favorite. (Disclaimer: I don't use the washers, only the dryers.) But, the nice lady who works there is very helpful and she recognized a new face when I walked in, so she gave me the run down of how to use the dryers. You can also leave your clothes for drop off and pick up. All the machines take cards or coins which is so handy. They are all pretty efficient, I've never waited more than 45 minutes for a huge load of clothes to dry. There's a couple folding tables, a handful of carts to roll around your clothes in and a TV playing your typical daytime shows. Most importantly, it's clean. The floors are clean, the machines are clean and even the parking lot is clean. I recommend.

Worst customer service ever, the girls that work there are super stuck up and snobby. Acted like…read morethey were better then the world! One of the girls working there keeped scratching her head like she had lice. Only get you laundry done here if you want to bring home bed bugs!!!

Okay but help because why are there always gun shot holes on the windows . . . .read more

DO NOT EVEN THINK OF SENDING YOUR DRY CLEANING TO THESE DISREPUTABLE, INCOMPETENT, WOULD-BE DRY…read moreCLEANERS. After a major move, I dropped off a new suit and an overcoat at sister laundry mat/dry cleaners, Bangor Street Laundromat, 56 Western Ave., Augusta, ME. From there, it was then sent to John's Green Cleaners, 355 Main St, Lewiston, ME 04240. A week later, John's returned my black suit and overcoat to Bangor Street Laundromat where I discovered that both items were severely heat-damaged: the suit in the lapel, waist area, and front and back shoulders; the overcoat was a mass of wrinkles caused by seams that had shrink considerably and totally deformed and diminished each garment. Overzealous or inexperienced pressing had permanently damaged both items. Owner Greg at first responded to a phone call and asked to be given opportunity to correct matters. I sent the damaged items back to John's for a second pressing attempt. A week later, the still-damaged items were miserably the same. Phone calls to Greg's cell and the business went unanswered for at least two weeks. Finally, I wrote an email including the below photo links demanding the filing of a damages claim. Eventually an unknown "John's Cleaner" employee responded to my email by text (unprofessional) and included a photo of theirs still showing the obviously-damaged suit jacket on their presser with warpage all around. Within the text, John's took no responsibility for having damaged both items, provided no means of filing a damage claim, and offered a self-serving resolution: that I subject further articles of clothing to their abuse and receive a one-time 30% discount. Apparently, Greg sees small claims court as the preferred means to resolve damages disputes with his clients. Do yourself a favor: stay away from Bangor Street and all of John's Green Cleaner's affiliates throughout Maine.

Rude employee and a supposed 3 week turn around for dry cleaning. Totally absurd. Seems like they…read moreare trying to run business off

If I could give this place zero stars I would. It actually deserves10,000 negative stars!! Price…read moregouging at its best!! $6.50 per load for a wash!!! Don't know how much they have you bend over, spread your butt and and ream you for the dryer, because I left this dump and went to a different laundaramat!! This place sucks big time!!

I did my laundry there this past week and it was a good experience. I am in a wheelchair (m.s.) and…read moretook he bus to get there with my 2 bags of laundry. Brian he attendant was very helpful and showed me where things are (I am also blind in one eye). Thank You Brian for helping me. My apartment complex laundry mat has only 2 washing machines that work (for 120 apt's.!) so I needed to do something else and went to Brian's laundry mat. It is clean, and Brian was there to help me when I got stuck at something. Thanks! I will be back!

I have a camp in Roxbury Maine and it's about a 45 minute drive to Betty's but it is extremely…read moreworth it! The place is clean and all the machines work as they should! there is always an employee there to help if you have any issues! I have a laundramat that is closer to me but i feel that the clothes are smellier and dirtier when I'm done than when i took them in! I LOVE Betty's!!!

Nice aging laundry mat definitely time for upgraded but better than cleaning stuff on a rock or…read moresink. Staff is what you expect angry. It's a laundry mat what do you expect

Great service on rugs. Great prices…read more If you go during the summer, you will be competing with the camps who take their laundry there which means you wait a few days more to get something back, so just be aware of that.

Very reasonable prices. The machines are very clean and my clothes actually smell clean! The young…read morewoman that was working was a hoot. We really enjoyed her. She was so nice and personable!

I used their dry cleaning service recently and had a good experience. Attendant was very helpful…read more There was a 3-day turnaround from when my item was picked up to be serviced for dry cleaning and for pickup when it was ready -- picked up on a Tuesday to be serviced and ready for pick-up on a Friday. Cost was reasonable for one semi-formal dress. I will definitely return to use their drying cleaning service.

This place used to be great, but like all of their other locations, it's really gone down hill over…read morethe past year. Everything is broken! Well, most everything thing is - at any given time a third of the laundry machines are out of order. They also eat socks. Their vending machine doesn't work and the limited seating they have is bent, causing one of the seats to slant towards the floor. The attendants are mostly nice and helpful when needed. There's one guy that's a little too friendly. The location is convenient. That's the only reason I come to this one anymore.