I've had great experiences here. Brought in a winter jacket with some awful grease stains and they…read moregot rid of them-like it never happened! Courteous, helpful staff. Highly recommend!

DO NOT EVEN THINK OF SENDING YOUR DRY CLEANING TO THESE DISREPUTABLE, INCOMPETENT, WOULD-BE DRY…read moreCLEANERS. After a major move, I dropped off a new suit and an overcoat at sister laundry mat/dry cleaners, Bangor Street Laundromat, 56 Western Ave., Augusta, ME. From there, it was then sent to John's Green Cleaners, 355 Main St, Lewiston, ME 04240. A week later, John's returned my black suit and overcoat to Bangor Street Laundromat where I discovered that both items were severely heat-damaged: the suit in the lapel, waist area, and front and back shoulders; the overcoat was a mass of wrinkles caused by seams that had shrink considerably and totally deformed and diminished each garment. Overzealous or inexperienced pressing had permanently damaged both items. Owner Greg at first responded to a phone call and asked to be given opportunity to correct matters. I sent the damaged items back to John's for a second pressing attempt. A week later, the still-damaged items were miserably the same. Phone calls to Greg's cell and the business went unanswered for at least two weeks. Finally, I wrote an email including the below photo links demanding the filing of a damages claim. Eventually an unknown "John's Cleaner" employee responded to my email by text (unprofessional) and included a photo of theirs still showing the obviously-damaged suit jacket on their presser with warpage all around. Within the text, John's took no responsibility for having damaged both items, provided no means of filing a damage claim, and offered a self-serving resolution: that I subject further articles of clothing to their abuse and receive a one-time 30% discount. Apparently, Greg sees small claims court as the preferred means to resolve damages disputes with his clients. Do yourself a favor: stay away from Bangor Street and all of John's Green Cleaner's affiliates throughout Maine.

Honestly, I have a washer and dryer. But, my dryer is the original that came with the house, which…read morewas built in 1908. Jk. But very close. So, I have checked out a handful of laundromats in the Lewiston/Auburn area and I've decided this is my favorite. (Disclaimer: I don't use the washers, only the dryers.) But, the nice lady who works there is very helpful and she recognized a new face when I walked in, so she gave me the run down of how to use the dryers. You can also leave your clothes for drop off and pick up. All the machines take cards or coins which is so handy. They are all pretty efficient, I've never waited more than 45 minutes for a huge load of clothes to dry. There's a couple folding tables, a handful of carts to roll around your clothes in and a TV playing your typical daytime shows. Most importantly, it's clean. The floors are clean, the machines are clean and even the parking lot is clean. I recommend.

Worst customer service ever, the girls that work there are super stuck up and snobby. Acted like…read morethey were better then the world! One of the girls working there keeped scratching her head like she had lice. Only get you laundry done here if you want to bring home bed bugs!!!

Fantastic service provided on a consistent bases. Joe does…read morean impeccable job, displaying a great level of efficiency. We're very satisfied with their service, they always exceeded our expectations.

I'm staying at an Airbnb with no washer or dryer, and dropped off two loads at Beals this morning…read morefor their wash-and-fold service. Just a little over two hours later they had it ready for me to pick up, with everything neat and perfectly folded. I dealt with Matthew, who was not only efficient but super nice and funny to boot. I sure do appreciate a local business that makes my life easier, and this one exceeded my expectations. Highly recommended if you're visiting (or just too lazy to do your own wash)!

Good laundromat. Been here several times…read more The machines work fine. Have only ever seen one or two at most that are not in operation. For washing machines, there are several options: 20lbs, 30lbs, 40lbs, 60lbs, and 80lbs. The machines have 9 different modes with various temperatures. Washers and dryers all have card readers, which is nice . It is 24 hours a day, and there is a counter and people who work here, however it is not manned 24 hours. The lady I've interacted with has been very helpful. The first time I came I was trying to figure out how to set up the dryer and she came over and explained it to me. And I've seen her assist many others as well. There are two vending machines, one with snacks and one with drinks. There are two TVs with cable, one in each end of the facility. And the place is stocked with one public bathroom. The place isn't always super clean, especially the floors. Trash bins have been full or near full most of the time when I come here. But they do clean, they just can't keep up with the demands. It does get really busy and quite crowded on weekends, something to keep in mind. I would show up around 0700 or 08 at the latest to avoid the crowd. During the week it's much slower.

Open 24/7! But Busy busy usually and in a tricky location to pull out of. But good selection of…read morenice machines

I'm a nurse and for extra income I get a summer cottage ready. I had blankets and sheets for 8…read morerooms and some extra. Two of the three machines I used didn't even wash the linens. They didn't even get the linens completely wet. When I reported to a worker she said she would go get lead Person. This short brunette came out. She didnt even want to touch the sheet that had just come out of the wash. She said "it's slightly damp". I said, " that's barely damp." I tried to show her the folded up pillow case that wasn't even wet in middle and she walked away saying there was nothing they could do. When I said, "I wouldn't be coming back. She said, " doesnt do anything to me." Washers 69,66. She didn't even check the washers To see if there was an issue. I guess she is waiting for more people to have issues. An older woman was leaving and she had overheard. She had same issue on other side row and no one helped her either. So what to do with the stuff that didn't wash thoroughly well I had to use the washer that did work. But all of it was a time suck and down $14 for Machines that didn't clean. Plus paying extra $15 to wash again. I come twice a year and I've had An issue before with a machine but the attendant was helpful. Not so much today

A newer building, It is located on the main drag through…read moreWindham center. So on the plus side, it is simple and easy to find. Downside it is on the main road and getting in and out can be a pain depending on which way you are going. They have onsite washing and drying, Full-size washers and dryers along with smaller ones. They have a few carts for the machines which is good to avoid clutter but can be a bit annoying if they are all taken. They have a smart link system that connects the washers and such with a digital system. So that is extremely helpful if you don't carry coins or cash. I have not dealt with the dry cleaning portion of the building as of yet. I have heard mostly good things from people that have. The staff that I have limited contact with are kind and helpful There is limited seating on the inside so be ready to sit in your car. (Which some people prefer) Washing and drying times are very reasonable. The inside of the building is well kept. There is out front parking but very Limited. The outback is bigger and semi-well Lit.

My husband and I got married this July in Maine. We are from Brooklyn, so we knew little about the…read morearea, and I needed to have my dress pressed for the wedding. I found Valetone Cleaners online and their website looked professional and their reviews were good. I dropped off the dress on Tuesday and they told me it would be ready on Friday. Because of the rehearsal dinner and the distance of the shop from the place we were staying, I wasn't able to pick up the dress until Saturday, around 1:00 pm. The wedding was at 4:00. There was an older man at the desk. I gave him my slip, and then could hear him shuffling around the back for at least 5 minutes. He said he couldn't find it. My sister and I told him it was my wedding dress. He looked around some more, but he seemed to have no idea what he was doing and no sense of urgency. My sister and I ended up marching into the back to search ourselves. The place was a mess. There was junk and clothes thrown everywhere. We asked if the dress would have been sent out and he said no, but when I asked him where things would be that were pressed he seemed unsure. He then asked, "You need it today, huh?" My heart was racing...I didn't know what to do. Finally, after checking a rack for a third time, I found it, wedged between some much bigger clothes, still in the wrapping I brought it in with. It hadn't been pressed. My sister and I ended up taking the dress, going to Walmart, buying a steamer, and steaming it ourselves...but not until I cried from all the stress. Valetone Cleaners is completely disorganized and unprofessional and should not be trusted with your clothing. I don't even think I got an apology.

From the owner: Dry Cleaning, Press only, Gowns, Wedding dress preservation, House hold items, Alterations.read more

It was easy, dropped it off, picked it up 5 days later. The jacket was cleaned, nice customer…read moreservice.

Waaayyyy over priced! It was bad enough that they charged me $45 on the receipt for one formal…read moredress, one two-piece suit and one shirt for laundry, but when I picked them up the bill was $85! They said they miscalculated the price of the formal dress. They would not honor their original bill, despite my protests that I might not have left the garments if I had known it was going to be that much! I would have saved more by driving to Portland and back!

Very reasonable prices. The machines are very clean and my clothes actually smell clean! The young…read morewoman that was working was a hoot. We really enjoyed her. She was so nice and personable!

10 out of 24 washers out of order. this seems to be a consistent issue. employees should also…read moreclean during the day. Going to Pratt Abbott instead

I've been using J&J for all of our dry cleaning since 1999 and have been thoroughly pleased with…read morethe results every time. Never had any problems with damage. My shirts, suits and ties always come back looking great, as do my wife's blouses and dresses (Including ones with intricate decorative beading). The owner James is great - very friendly and clearly wants his customers to be happy.

I wish I had paid attention to all the bad reviews. My mistake in going here. Simply put, do NOT…read morego here. I could list the multiple reasons but it is easier to simply say please just believe it was a HORRIBLE experience with the least customer service owners in te world