DO NOT EVEN THINK OF SENDING YOUR DRY CLEANING TO THESE DISREPUTABLE, INCOMPETENT, WOULD-BE DRY…read moreCLEANERS. After a major move, I dropped off a new suit and an overcoat at sister laundry mat/dry cleaners, Bangor Street Laundromat, 56 Western Ave., Augusta, ME. From there, it was then sent to John's Green Cleaners, 355 Main St, Lewiston, ME 04240. A week later, John's returned my black suit and overcoat to Bangor Street Laundromat where I discovered that both items were severely heat-damaged: the suit in the lapel, waist area, and front and back shoulders; the overcoat was a mass of wrinkles caused by seams that had shrink considerably and totally deformed and diminished each garment. Overzealous or inexperienced pressing had permanently damaged both items. Owner Greg at first responded to a phone call and asked to be given opportunity to correct matters. I sent the damaged items back to John's for a second pressing attempt. A week later, the still-damaged items were miserably the same. Phone calls to Greg's cell and the business went unanswered for at least two weeks. Finally, I wrote an email including the below photo links demanding the filing of a damages claim. Eventually an unknown "John's Cleaner" employee responded to my email by text (unprofessional) and included a photo of theirs still showing the obviously-damaged suit jacket on their presser with warpage all around. Within the text, John's took no responsibility for having damaged both items, provided no means of filing a damage claim, and offered a self-serving resolution: that I subject further articles of clothing to their abuse and receive a one-time 30% discount. Apparently, Greg sees small claims court as the preferred means to resolve damages disputes with his clients. Do yourself a favor: stay away from Bangor Street and all of John's Green Cleaner's affiliates throughout Maine.

Rude employee and a supposed 3 week turn around for dry cleaning. Totally absurd. Seems like they…read moreare trying to run business off

Honestly, I have a washer and dryer. But, my dryer is the original that came with the house, which…read morewas built in 1908. Jk. But very close. So, I have checked out a handful of laundromats in the Lewiston/Auburn area and I've decided this is my favorite. (Disclaimer: I don't use the washers, only the dryers.) But, the nice lady who works there is very helpful and she recognized a new face when I walked in, so she gave me the run down of how to use the dryers. You can also leave your clothes for drop off and pick up. All the machines take cards or coins which is so handy. They are all pretty efficient, I've never waited more than 45 minutes for a huge load of clothes to dry. There's a couple folding tables, a handful of carts to roll around your clothes in and a TV playing your typical daytime shows. Most importantly, it's clean. The floors are clean, the machines are clean and even the parking lot is clean. I recommend.

Worst customer service ever, the girls that work there are super stuck up and snobby. Acted like…read morethey were better then the world! One of the girls working there keeped scratching her head like she had lice. Only get you laundry done here if you want to bring home bed bugs!!!

Female worker harrassed customer, tried to turn off machine with clithes still washing. Sprayed…read morecleaner in machine while clothes were washing. Sprayed cleaner in other machines, and the next person to use those machines won't realize until clothes are ruined.

Fantastic service provided on a consistent bases. Joe does…read morean impeccable job, displaying a great level of efficiency. We're very satisfied with their service, they always exceeded our expectations.

Good laundromat. Been here several times…read more The machines work fine. Have only ever seen one or two at most that are not in operation. For washing machines, there are several options: 20lbs, 30lbs, 40lbs, 60lbs, and 80lbs. The machines have 9 different modes with various temperatures. Washers and dryers all have card readers, which is nice . It is 24 hours a day, and there is a counter and people who work here, however it is not manned 24 hours. The lady I've interacted with has been very helpful. The first time I came I was trying to figure out how to set up the dryer and she came over and explained it to me. And I've seen her assist many others as well. There are two vending machines, one with snacks and one with drinks. There are two TVs with cable, one in each end of the facility. And the place is stocked with one public bathroom. The place isn't always super clean, especially the floors. Trash bins have been full or near full most of the time when I come here. But they do clean, they just can't keep up with the demands. It does get really busy and quite crowded on weekends, something to keep in mind. I would show up around 0700 or 08 at the latest to avoid the crowd. During the week it's much slower.

Open 24/7! But Busy busy usually and in a tricky location to pull out of. But good selection of…read morenice machines

I can't believe I only just discovered that the North Windham Pratt Abbott has laundromat services…read moreas well as dry cleaning! It is fantastic! Clean, spacious, easy parking, lots of machines, great staff and so super-modern that you never have to look for coins to load your washer or dryer--it's all down via an incredibly easy app: you just set up your payment method, then scan the barcode on the machine, tap in the options (e.g., hot, warm, cold, super-wash, extra rinse, etc) and hit pay. The washers then start their cycle automatically; with the dryers you then press the start button. Plus, the prices are amazing. Our camp doesn't have a washing machine, so we rely on laundromats, and I just LOVE this place.

Wouldn't remove other peoples laundry so that others can wash by 6pm. I had been in the building…read morewaiting to use the big machines but nobody came for their clothes. After a few mins I asked the employee if she could remove it. She looked at the clock, said its 601 I cant help you. She told me too bad, try again tomorrow. Im disabled and had just driven 45 mins. I wont be back.

My husband and I got married this July in Maine. We are from Brooklyn, so we knew little about the…read morearea, and I needed to have my dress pressed for the wedding. I found Valetone Cleaners online and their website looked professional and their reviews were good. I dropped off the dress on Tuesday and they told me it would be ready on Friday. Because of the rehearsal dinner and the distance of the shop from the place we were staying, I wasn't able to pick up the dress until Saturday, around 1:00 pm. The wedding was at 4:00. There was an older man at the desk. I gave him my slip, and then could hear him shuffling around the back for at least 5 minutes. He said he couldn't find it. My sister and I told him it was my wedding dress. He looked around some more, but he seemed to have no idea what he was doing and no sense of urgency. My sister and I ended up marching into the back to search ourselves. The place was a mess. There was junk and clothes thrown everywhere. We asked if the dress would have been sent out and he said no, but when I asked him where things would be that were pressed he seemed unsure. He then asked, "You need it today, huh?" My heart was racing...I didn't know what to do. Finally, after checking a rack for a third time, I found it, wedged between some much bigger clothes, still in the wrapping I brought it in with. It hadn't been pressed. My sister and I ended up taking the dress, going to Walmart, buying a steamer, and steaming it ourselves...but not until I cried from all the stress. Valetone Cleaners is completely disorganized and unprofessional and should not be trusted with your clothing. I don't even think I got an apology.

From the owner: Dry Cleaning, Press only, Gowns, Wedding dress preservation, House hold items, Alterations.read more

It was easy, dropped it off, picked it up 5 days later. The jacket was cleaned, nice customer…read moreservice.

Waaayyyy over priced! It was bad enough that they charged me $45 on the receipt for one formal…read moredress, one two-piece suit and one shirt for laundry, but when I picked them up the bill was $85! They said they miscalculated the price of the formal dress. They would not honor their original bill, despite my protests that I might not have left the garments if I had known it was going to be that much! I would have saved more by driving to Portland and back!

Great service on rugs. Great prices…read more If you go during the summer, you will be competing with the camps who take their laundry there which means you wait a few days more to get something back, so just be aware of that.

Very reasonable prices. The machines are very clean and my clothes actually smell clean! The young…read morewoman that was working was a hoot. We really enjoyed her. She was so nice and personable!

I've been using J&J for all of our dry cleaning since 1999 and have been thoroughly pleased with…read morethe results every time. Never had any problems with damage. My shirts, suits and ties always come back looking great, as do my wife's blouses and dresses (Including ones with intricate decorative beading). The owner James is great - very friendly and clearly wants his customers to be happy.

The worst experience I have ever had. The woman who checked in my clothes could not even count…read morecorrectly. The price was absurd. Everything was prepaid. Well that works for them when they lost a tablecloth-postponed for a week after guaranteed finish. Have not gotten a call yet as to where it is. Stay away