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Valetone Cleaners

1.0 (1 review)
Open • 7:30 am - 5:00 pm

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14 years ago

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John's Dry Cleaning

John's Dry Cleaning

3.0
(8 reviews)

DO NOT EVEN THINK OF SENDING YOUR DRY CLEANING TO THESE DISREPUTABLE, INCOMPETENT, WOULD-BE DRY…read moreCLEANERS. After a major move, I dropped off a new suit and an overcoat at sister laundry mat/dry cleaners, Bangor Street Laundromat, 56 Western Ave., Augusta, ME. From there, it was then sent to John's Green Cleaners, 355 Main St, Lewiston, ME 04240. A week later, John's returned my black suit and overcoat to Bangor Street Laundromat where I discovered that both items were severely heat-damaged: the suit in the lapel, waist area, and front and back shoulders; the overcoat was a mass of wrinkles caused by seams that had shrink considerably and totally deformed and diminished each garment. Overzealous or inexperienced pressing had permanently damaged both items. Owner Greg at first responded to a phone call and asked to be given opportunity to correct matters. I sent the damaged items back to John's for a second pressing attempt. A week later, the still-damaged items were miserably the same. Phone calls to Greg's cell and the business went unanswered for at least two weeks. Finally, I wrote an email including the below photo links demanding the filing of a damages claim. Eventually an unknown "John's Cleaner" employee responded to my email by text (unprofessional) and included a photo of theirs still showing the obviously-damaged suit jacket on their presser with warpage all around. Within the text, John's took no responsibility for having damaged both items, provided no means of filing a damage claim, and offered a self-serving resolution: that I subject further articles of clothing to their abuse and receive a one-time 30% discount. Apparently, Greg sees small claims court as the preferred means to resolve damages disputes with his clients. Do yourself a favor: stay away from Bangor Street and all of John's Green Cleaner's affiliates throughout Maine.

Rude employee and a supposed 3 week turn around for dry cleaning. Totally absurd. Seems like they…read moreare trying to run business off

Washtub

Washtub

1.0
(1 review)

I have never in my life experienced the blatant disrespect or someone that represented a company,…read morelet alone its owner, my partner and I went to this establishment yesterday, for the second time this week since our washing machine that is under warranty gets repaired. Now I don't normally talk about politics or religion in public, but I could not listen to the FOX news station that was blaring behind us and not make comments to my partner about how ridiculous the news story was. I suppose it was when I used myself as an example and then verbally exclaimed my religious beliefs and sexual preference out loud that the "owner", who made sure to point that out, came over to our machine and demanded that we unload our washer (the triple loader) because it was "way too full and you need to start pulling some of your clothes out immediately!" Not in a soft or polite tone either, actually in my partners and my face like he was going to try and fight one of us!!! Sorry sir, arguing with you over something so petty is not really on my list of things to get done today! I think you understood this when I explained to my partner that we could not in good conscience support your business and we would be removing all of our clothes and heading to a different location. I am appalled at the way you followed us out into the street and expected a physical argument to ensue? Who exactly do you think you are, or better yet who are we? We are two grown men who deserve the respect you would show any other patron in your store. Being gay or Jewish gives you absolutely no right to treat us the way you did. In my 45 years living in 6 different states, I have never had someone behave like that. It is unfortunate that you are a business owner representing the Lewiston area, I hope you will find new ways of thinking and can stop living in fear. Fear of things you do not or just do not want to understand.

From the owner: We will pick you up and drop you off at your home for a $5.00 fee…read more also we offer wash and fold call for prices

Valetone Cleaners - laundryservices - Updated July 2026

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