I bought a Dell CPU there over a year ago. The warranty had expired. I lost wireless connection and…read morecould not fix it. At 74, I'm I.T. illiterate. I called them and Patience told me don't worry about it bring it out! I had originally paid Geek Squad $300 to set it up. They forgot to activate the automatic update option. Patience fixed it and updated it for free! I am now a permanent D.E. fan!

The blonde guy with the tattoos (I'm sorry. I forgot his name) was super helpful in diagnosing my…read moreGPU issue. I could not ask for a more wonderful dude to help me.

Seriously super happy with Christian's customer service! We're opening a new office in Austin and…read moreneeded specific equipment. We've never been to Altex until this visit when we saw the sign from the freeway and decided to check out what the store had to offer. We walked in looking for a specific firewall, and Christian helped us find everything that we needed in the store. We didn't grab a cart when we arrived, but grabbed so much equipment that Christian helped us carry the hardware and set it aside for us at the checkout counter. We needed him to walk all around the store and show us where to locate specific parts. It was great! They had everything that we needed. Also, when our ride didn't park in the correct parking lot, Christian walked outside with us helping us carry the heavy boxes. He was so nice and helpful!!

Just wanted to say how helpful Alvin and the other sales reps were in helping put the parts…read moretogether for my new gaming rig. Everything went as planned....everything matched up and worked first time. They were quick and accurate to answer all my technical questions. Great job guys! Steve S.

Matt was so informative and he really helped me with my computer concerns…read more 5 star ratings!!!!

This days journey takes me to the states capital, I'm looking for a computer for the house nothing…read moreto technical just something reliable. I was told to look at "Discount Electronics". Well I wasn't disappointed, they showed me some all in ones then they showed me some laptops. With each showing they described what speed and what capacity it carries on the ones displayed to me. The person at the store was the utmost helpful in explaining the differences. But if you are in the market for a computer or accessories this place is a good start. If you're a gamer they have you covered, well at least in my opinion. I chose a HP laptop and it runs extremely well and at a great value for the type of laptop I got.

I was deeply saddened by the closing of the Best Buy - Pflugerville location; however, Best Buy -…read moreRound Rock was ready to help me without any problems. After purchasing an item online for pickup in Round Rock and arriving at the location, I was assisted by Shaymaa. She realized something wasn't accurate with the order. With the quick action of Lucas and the support of the general manager, Kris, they solved the problem in less than 10-minutes. I haven't had this experience at any BBY store before. The customer support that I received was top notch and I'm willing to drive beyond Pflugerville for it. I highly recommend this location. Great job team. I appreciate all that you did to make the purchase great.

Spent a lot of money buying a tv and sound bar. Paid extra for deliver. Waited at home all day. TV…read morewas left outside in the rain with no notification it had arrival. Didn't knock or ring the doorbell. Poor service.

Bond's TV did an excellent job figuring out what we needed, where it should go, and installing…read moreeverything. My husband was thinking a certain type of equipment and David Bond explained options that were so much better. We had a difficult electrical placement in a few rooms and David was able to figure it all out to have a seamless installation. The crew to install was exceptional. Bond was timely, reliable, easy to work with, and came in on our budget. We did 4 TVs, sound system, media room, and several other items. All perfect position and installation. Thank you Bond TV for getting ups up and running beautifully.

Bond's provided excellent response time and installed a new TV along with training some plus 70…read morecustomers in it's operation.

I had my phone repaired. They do it fast and cheap. I recommend it to everyone. And they also have…read morecheap accessories.

We had our sons iPad repaired here because the screen had multiple cracks in it. The service was…read morefast and inexpensive, but when we got the tablet back the button on the bottom of the tablet hardly works anymore it's almost like they didn't seat it properly. Kinda sucks but I guess you get what you pay for.

After two other businesses failed to resolve problems with my TV and audio systems, Siarah…read moreBostick-Garcia with GT TV and Audio correctly diagnosed a faulty receptacle in the audio box and also reduced the number of remotes required to operate the tv/audio equipment from 2 to 1. Yea! Thank you, Siarah!

Georgetown TV and Audio came through for a follow up, to finish a new TV install. Thanks to the GM…read morefor a speedy response.

I have a hard time recommending George's service. My problem is with the equipment he provided. I…read morethink George is very professional and very good at running cables, but we kept having issues with our audio and video from our Direct TV box to the sound system and TV. We replaced our Direct TV box at his request, but that did not fix our issue. The new TV kept going into a black screen randomly, and sound will go out. We were very patient given the circumstances for months, but the issue never got resolved. All I was asking is for the equipment to work the way it was promised, because we paid thousands of dollars.

I was very happy with their service would recommend them to everyone. Love the details when it was…read moreinstalled and performance of the systems. Looking forward to sharing our sound effects!!

I scheduled an appointment at the end of the week to have my broken phone screen replaced the…read morefollowing Monday. As a self-employed person, being without my phone directly affects my ability to work, so I made sure to plan ahead. When I booked online, I entered the exact model of my phone. After my appointment was confirmed, I called the store to ask how long the repair would take. The technician asked for MY name and phone model and told me they had my screen in stock for ME and that the repair would take about an hour. I arrived about 15 minutes early for my appointment and was then told that someone had just walked in and purchased the screen that was supposed to be used for my repair, and that they could no longer fix my phone that day. When I explained that I had a confirmed appointment and had already been told my part was in stock, I was told, "We are first come, first served." What is the point of making an appointment and confirming parts in advance if walk-ins are allowed to take reserved inventory? This was extremely frustrating and a complete waste of my time.

I went in to get my PS3 repaired and it says they do a free diagnostic or advanced for a "minimal…read morefee". That minimal fee is $75. Good grief.

Buyer beware!!! My 15 year old bought a bag ($37.88) that…read morewas in a glass case that she was unable to see the size of the strap. With the bag on and the strap completely stretched out it barely hit her hip. We walked right back into the store to return it. They do not do returns and there are absolutely zero signs stating this. The person working today was glued to her phone so didn't hear when we originally asked for help. I told her that it's sketchy not to have signs posted stating that they don't do refunds. She said that she just works there. I then ask for a number to someone that can assist in getting signs posted. She doesn't have a number. Convenient. I then say if you have an issue with your paycheck who do you call. She stated my boss. I said perfect I'll call that number. She stated she would not give me her bosses number. I said ok then you can message them and tell them you have a disgruntled customer and have them call the store. She flat out refused to help. I had to call an entirely different store to try and get changes made. It's fishy not to have signs posted about no refunds. We have been into this store MANY times and have bought many things here. The staff we have seen there in the past has never told us of this policy. Never again!

Let me first start by saying the chick that was working today. Could you be any more rude? Not only…read moredid we walk in and your store was completely dead, looks like you were as well. You didn't say hi nor welcome not even a f*ck you, well thats ok I guess. Im a glutton for punishment, As me and my associates mingled and browsed in your store you did nothing hell I wasn't sure you were even a real person. Anyway This place is actually really nice once you get past the trash customer service. Awesome retro games, dvds, plushes and other cool stuff. Decent prices, fantastic layout. Anyways, thank god the petite chick showed up to work and helped us with our purchase just wish the other chick would wake up.