Thanks Brandon and Discount Electronics! You are my go to guys. I'm so grateful for your fast and…read moreprofessional service. Any computer problem I've had over the years has been solved by you and at an affordable price. I highly recommend everyone to check with Discount Electronics for all your computer needs. Lawrence Wesley

I bought a Dell CPU there over a year ago. The warranty had expired. I lost wireless connection and…read morecould not fix it. At 74, I'm I.T. illiterate. I called them and Patience told me don't worry about it bring it out! I had originally paid Geek Squad $300 to set it up. They forgot to activate the automatic update option. Patience fixed it and updated it for free! I am now a permanent D.E. fan!

Seriously super happy with Christian's customer service! We're opening a new office in Austin and…read moreneeded specific equipment. We've never been to Altex until this visit when we saw the sign from the freeway and decided to check out what the store had to offer. We walked in looking for a specific firewall, and Christian helped us find everything that we needed in the store. We didn't grab a cart when we arrived, but grabbed so much equipment that Christian helped us carry the hardware and set it aside for us at the checkout counter. We needed him to walk all around the store and show us where to locate specific parts. It was great! They had everything that we needed. Also, when our ride didn't park in the correct parking lot, Christian walked outside with us helping us carry the heavy boxes. He was so nice and helpful!!

Just wanted to say how helpful Alvin and the other sales reps were in helping put the parts…read moretogether for my new gaming rig. Everything went as planned....everything matched up and worked first time. They were quick and accurate to answer all my technical questions. Great job guys! Steve S.

I bought a laptop at the Austin store near Parmer and Mopac. They had friendly staff and…read moreno-pressure salespeople. They were patient with me and I didn't feel rushed. Brian was very knowledgeable and experienced, and helped me understand what I was even looking for in a laptop. I got a nice business class HP laptop with 500GB SDD and 11th generation i5 chip for a great price. It was really helpful to have a large selection of laptops with different features, with most prices between $100 and $1000, so I could compare and consider what I actually needed. An overall good experience.

I bought my pc at the West Parmer Lane, Austin, TX. As a senior citizen buying a new pc is…read morechallenging. Brian and Tim helped me a lot and I really appreciate their knowledge and patience. I am very pleased with my purchase and would definitely buy from them again.

We went to Best Buy with an Amazon locked out screen. It took about half an hour but Evalyn found…read morethe issue. She was amazing! Highly reccommend tjis syore and HER! Thank you so much for fixing our problem!!

Adrian was very helpful today. I was looking for a specific speaker and the first lady took me to…read morethe wrong section of the store. I found Adrian, and he brought me to the right section of the store of the speaker wasn't there. He couldn't locate it on the app. We walked to the register to look through the computer and the location was wrong. He pulled in a coworker to help roam the store and eventually he was able to find it. I am very grateful for him saving the day.

Bond's TV did an excellent job figuring out what we needed, where it should go, and installing…read moreeverything. My husband was thinking a certain type of equipment and David Bond explained options that were so much better. We had a difficult electrical placement in a few rooms and David was able to figure it all out to have a seamless installation. The crew to install was exceptional. Bond was timely, reliable, easy to work with, and came in on our budget. We did 4 TVs, sound system, media room, and several other items. All perfect position and installation. Thank you Bond TV for getting ups up and running beautifully.

Claudia was extremely helpful, friendly, and amazingly kind. I needed information on how to get an…read moreexternal antenna cable for a friend's TV. Sounds easy but not even the store where it was purchased could help. She jotted the info, spoke to the tech and called me back the next day. They found what he needed to my friends delight. She took it a step further and did an act of kindness I will never forget. THIS is the kind of place people want to go to. They didn't need to help me... remember they weren't fixing his TV. Definitely recommending this shop to everyone looking for repairs. Thank you Bond's and kudos!

I had my phone repaired. They do it fast and cheap. I recommend it to everyone. And they also have…read morecheap accessories.

We had our sons iPad repaired here because the screen had multiple cracks in it. The service was…read morefast and inexpensive, but when we got the tablet back the button on the bottom of the tablet hardly works anymore it's almost like they didn't seat it properly. Kinda sucks but I guess you get what you pay for.

They took a while to come out but it was well worth the wait. A handyman got my televisions…read moreinstalled but didn't know how to get my peripherals going. It was a bit complicated because we have old fashioned Acoustic speakers. He was able to get the old and new to work together perfectly! A little pricey but I think he said there is a period of time when they will come out again for no extra charge.

Georgetown TV and Audio came through for a follow up, to finish a new TV install. Thanks to the GM…read morefor a speedy response.

George came out to update the old phone wall jacks to ethernet ports. He did a fantastic job! Very…read morequick, professional, and responded fast to inquiries. Now I have more stable and faster internet to my computer, consoles and TV. Overall, I would highly recommend!

I'm updating my original review because, with the benefit of time and additional troubleshooting, I…read moreno longer believe it accurately reflects my overall experience. After the installation, we experienced ongoing audio and video issues, including intermittent black screens and audio dropouts. At the time, the problem was extremely frustrating because it persisted for months despite multiple attempts to resolve it. Looking back, I want to acknowledge that George put significant effort into helping us. In addition to mounting TVs, installing network outlets, running cables, and setting up our amplifier and speaker system, he spent time troubleshooting the issue both remotely and on-site. George's conclusion was that an existing HDMI cable that had been installed before his involvement might need to be replaced. We chose not to pursue that option at the time due to the additional cost, which would have been an unnecessary expense (a few hundred bucks). I decided to contact the vendor directly myself and eventually resolved the issue by changing settings recommended by the equipment manufacturer. Once those settings were adjusted, the audio and video problems disappeared. Because the problem was ultimately not caused by the installation work, I feel my original review was unfairly critical. While the troubleshooting process was frustrating for everyone involved, I appreciate George's professionalism, responsiveness, and the quality of the installation work he performed. I wanted to update my review to provide a more accurate and balanced assessment of my experience.

My iphone decided to die Friday morning. The screen went gray to black, but it did react to…read morepushing buttons. I took to AT&T and they couldn't help, only wanted me to buy new phone. Then i went to ubreakifix Team at u break i fix on la frontera were super helpful and able to diagnose my iphone in 10 min. The had it fixed for me in an hour. The service couldn't have been better. I highly recommend this location. They got me on my way quickly for around $200, which i was happy to pay to get me back on my vacation

Jeff and the team performed fine work. I chose this company because they advertised at the counter…read morethat they offer price matching. Unfortunately, after completing the repair, they refused to honor that policy. Within 24 hours, I discovered that they had charged me 39% more than Apple charges for the same repair. Had the price-match policy been honored--or the significant price difference clearly disclosed beforehand--I would have had no issue. Advertising a price match and then refusing it after the work is completed feels misleading. I recommend comparing prices and getting any price-match commitment in writing before authorizing service.

Buyer beware!!! My 15 year old bought a bag ($37.88) that…read morewas in a glass case that she was unable to see the size of the strap. With the bag on and the strap completely stretched out it barely hit her hip. We walked right back into the store to return it. They do not do returns and there are absolutely zero signs stating this. The person working today was glued to her phone so didn't hear when we originally asked for help. I told her that it's sketchy not to have signs posted stating that they don't do refunds. She said that she just works there. I then ask for a number to someone that can assist in getting signs posted. She doesn't have a number. Convenient. I then say if you have an issue with your paycheck who do you call. She stated my boss. I said perfect I'll call that number. She stated she would not give me her bosses number. I said ok then you can message them and tell them you have a disgruntled customer and have them call the store. She flat out refused to help. I had to call an entirely different store to try and get changes made. It's fishy not to have signs posted about no refunds. We have been into this store MANY times and have bought many things here. The staff we have seen there in the past has never told us of this policy. Never again!

Let me first start by saying the chick that was working today. Could you be any more rude? Not only…read moredid we walk in and your store was completely dead, looks like you were as well. You didn't say hi nor welcome not even a f*ck you, well thats ok I guess. Im a glutton for punishment, As me and my associates mingled and browsed in your store you did nothing hell I wasn't sure you were even a real person. Anyway This place is actually really nice once you get past the trash customer service. Awesome retro games, dvds, plushes and other cool stuff. Decent prices, fantastic layout. Anyways, thank god the petite chick showed up to work and helped us with our purchase just wish the other chick would wake up.