Out of all of the storage options in Grass Valley, I decided to go with Springhill Storage. The…read morefacility is clean, safe and accessible. The customer service was great and I was able to find the size of unit I needed. The move-in process was quick and easy. Thanks to the team and Dave at Springhill Storage!!! :)

Rented a Penske truck from Dave at Springhill Self Storage. I reserved a small truck and after I…read morepicked it up, I realized we would need a bigger size. Took the truck back and Dave worked his magic - helping me get into the correct truck for the job without additional charges/fees. He's professional, pro-active, and has a problem-solving mindset. Very happy with the service. (And the trucks were new/clean & handled well on my interstate drive from CA to WA.)

I can speak from a very long experience with this facility. I have rented large and small units…read morehere for well over 20 years. Units are well maintained, staff are friendly. Rates are very competitive. Highly recommended.

Was a quick and easy experience. Very helpful and nice. It's a clean facility and plenty of roomread more

Very easy to rent a unit from this company. We worked with a guy named Blake who was very helpful…read morein showing us several units and helped us decide which unit would be the best for us. Much appreciated!! The units were all very clean that we looked at. Old Barn had the best specials for the time we were looking for!! I spent time calling around checking on prices. The hours and availability for daily accessibility was good . I found them to use extra security measures too. Overall our experience was good. I would recommend this to a friend

Poor overall experience. Chose this location for its access…read morehours (til 11pm) and thought it was the only one in the county open late but just found another: Keep It Safe Storage on Loma Rica, GV. Customer service has great room for improvement. - My 1st time arriving my access code didn't work, staff were on lunch and I waited around for 45 mins with 2 trucks full of movers and items. They have an app for remote gate access but staff on site have no idea how it works and can't troubleshoot issues. Prices went up $60/mo! - The deal started out as 1/2 off for 3 months, went to normal billing for 3 months, and now it's an extra $60/month?! Their competition around the corner is now $100 less per month and they were unwilling to retain my business by offering a lower rate. Byeeee!

Perfect solution for my needs. Competitive rates along with easy signing up and moving out…read more Customer service 5 The best location off of 49!

Terrible customer service. Very high prices. Constant issues with gate not working. Been locked…read moreout from entering due to their problems at least 4 times. Been locked in once. No support until 9 am and then it's just a game for them. You can almost see their smile over the phone. I'm leaving there, absolutely had it.