I've stored my boat here several winters in a row. Mike and Pam were wonderful and the newest…read moreowners have been great as well.

This place has everything you need to move. We decided to use U-Haul (their affiliate) because the…read morebox sizes are standardized and we are using a storage unit to store some of our goods. It was worth the cost. The wonderful couple who manage this exceptional business cheerfully helped us achieve our dream of full time RVing.

I don't care for the lady that works there most of the time. I was trying to talk to the owner…read morewhile he was on speaker and she was rudely well I can't talk to two people at once.

Amazing, professional, courteous customer service. The couple that live on sight are perfect for…read morethat job

Raise rent $10 every 6 months, parked so tight you are lucky to get your trailer out. Approx 80%…read moreincrease in a year. If you like being held hostage mid season this is the spot.

Really wanted to like this place…read more Unfortunately, the results so far have us slightly left of the negative/positive centre line. Let's fill in the praise columns first: *Renting the RV storage space was simple and uncomplicated. Pretty much one and done form wise which is refreshing. *The RV storage space rent isn't excessive. Not a bargain. But not typical Auburn grab-yer-ankles either. *The individual who assisted me was friendly and professional. *Two individuals I know referred me to Ace as a result of their own satisfaction with the company. *The RV lot isn't a flat patch of dust with stripes. *The location. *The RV portion is open 24/7 with secured gate code. So far so good. Until it meets the bad: -The location. While convenient, it just so happened to lay smack dab ground zero within Auburn's cute little version of Compton. -The location I've been in the flight line of DFW and it's not as damn annoying as the small muni airport next door to this place. Seriously, it's like 'hey wait Vern, you know what would go all Full Redneck on this bad boy? Yup, we gonna put flowmasters on my UncleDaddy's Cessna and go spit on stuff from up real high' -The location. Twice my RV has been broken into. Twice. In 6 months. -The Creepy Stares Says Nothing Guy I've had to rotate some things around from home and storage. And RV. Quite a few things had to come out of it before the regular RV stuff could go back in. Because of the 3+ hour drive to Ace and that they are a 24/7 facility for RV's (not to mention that my day is most folks night) I access the lot after dark. So it's been rather creepy to have C.S.S.N.G. roll up on me like he's trying out for Dawg The Bounty Hunter and then just sit there in his truck and stare. And stare. And stare some more. While at a distance I personally consider rather threatening. In fact, when it happened the first time before I figured out what was up, his unidentified self was approaching a boundary where he was identified by way of my concealed carry. I shouldn't be put in this position. And neither should he with a simple announcement or markings that indicated security. The two additional times this repeated itself I just kinda laugh. I'm really not that interesting. Yet do wonder... ^Are ya shy dude? If so, security not the best career path. ^Are ya single dude and just shy? We might could get past that however were gonna have to work on the creepy thing wayyyy before sex. I'm like flypaper for freaks but you got me feeling more like a bug zapper in like Fresno. ^Did ya happen to spend some time staring at the person who ran off with one of my batteries, BBQ, and shore line after popping open two of the side compartments? -The location Pack a lunch if you think you're gonna make a left on 49 anytime between 3 and 7pm -Monthly billing Ugh. Don't. Just. Don't. So one months rent goes past due while I'm out of town. Dude calls and says it's due yet I'm looking at my account and money is there and card number is correct. Says to call the next day to Lady however the next day I see the 80.00 authorisations deducted from my avail balance and figure OK...no need to call all is well. Um No. A week or so later, I get a notice from my bank that I've been charged 36.00 for an overdraft paid fee. Hmmmm. That couldn't be... Except... Ace put thru the 80.00 auto THEN 3 - count 'em three - 160.00 authorisations for two months rent charges 3 times back to back. Two days before the second month was actually due per our original agreement as to each months debit day. Plus an additional 10.00 for a late fee. Nice.... Soooo..... My little 4.80 debit card cheeseburger not-so-happy-meal at MCD ended up costing me 40.80 freakin bucks. Sadly.... The transactions weren't making it back to Ace despite being debited from my available balance. So what do you do in that case? Keep trying! 'Cause I just love paying 40 bucks for a damn happy meal. And all this because I changed my address. That's why the transactions would debit the available balance but not actually credit Ace. Because I had yet to give Ace my new one. And lastly in this rant...I'm the trustee of possessions within one of the actual storage units adjacent to the RV side. The unit was already filled and rented by the time I became trustee. I can't say I would have selected Ace for the storage unless the things I was storing were garage type items. Certainly not important stuff or furniture. Here's why: -The Location -The Roll Up Door Hasn't been lubricated since I suspect the first Bush administration. Pain in ass to open. -The Open Closed Roll Up Door Each of the doors have this funky notch cut out at the lower right which effectively is a express lane for mice, rats, dust and anything else animal vegetable or fluid that so chooses. -The Rubber Seals on The Open Closed Roll Up Door Long since left the rubber tree plant folks. We're talkin petrified forest. But there is a portable toilet. That's nice

Friendly, convenient and courteous. I have used other storage places and this one tops them all.read more

I have been renting storage space there for over a year now and everything has been great. Access…read moreis convenient, and the people in the office have always been very helpful. When my bank compromised my credit card and therefore cancelled it; they contacted me quickly and we were able to sort things out, without any problem. John K.

Love this storage place. Its fairly small which gives me a family feeling. Pam was great. She…read moreanswered all my questions and was very polite. She gave me confidence that she is concerned about my property and its security. I would highly recommend this storage facility.

This place is great and so is the service. Pam was wonderful and signing up was a breeze. I feel…read moregood knowing my belongings are in a clean and secure facility.

Easy peasy ! Great price, good location and the staff was so nice. Clean and convenient. My kind of…read moreplace

I have significant business dealings with numerous storage facilities. This particular facility's…read moremanager stands out as exceptionally professional and courteous.

Lots of storage various sizes Easy access. Secure,…read moreexcellent service Very secure easy to deal with competitive prices

We have been using Wildwood Storage for a couple of years now. They are very professional and have…read moregone above and beyond our expectations. Also items are safe, well protected from the elements and no signs of pests or insects.

Perfect solution for my needs. Competitive rates along with easy signing up and moving out…read more Customer service 5 The best location off of 49!

Pricing is very high, I've gotten stuck for almost an hour inside the gate because the gate was…read more"down". The best they could do to help me in that situation was give me $25 off next months rent....They don't have an office on site so if you have any problems or questions you have to call and hope they answer.