Very easy to rent a unit from this company. We worked with a guy named Blake who was very helpful in showing us several units and helped us decide which unit would be the best for us. Much appreciated!! The units were all very clean that we looked at. Old Barn had the best specials for the time we were looking for!! I spent time calling around checking on prices. The hours and availability for daily accessibility was good . I found them to use extra security measures too. Overall our experience was good. I would recommend this to a friend read more

Poor overall experience. Chose this location for its access hours (til 11pm) and thought it was the only one in the county open late but just found another: Keep It Safe Storage on Loma Rica, GV. Customer service has great room for improvement. - My 1st time arriving my access code didn't work, staff were on lunch and I waited around for 45 mins with 2 trucks full of movers and items. They have an app for remote gate access but staff on site have no idea how it works and can't troubleshoot issues. Prices went up $60/mo! - The deal started out as 1/2 off for 3 months, went to normal billing for 3 months, and now it's an extra $60/month?! Their competition around the corner is now $100 less per month and they were unwilling to retain my business by offering a lower rate. Byeeee! read more

After you get a move in special price, be prepared for an increase of 100% in rent. The manager Petra is a nitemare to deal with. Extremely nosey, she makes everything complicated. I was overcharged and when I disputed it, I was asked to be out in 48 hours. This isn't even LEGAL un California state law. Never again. BEWARE. read more

Highly recommend this self storage. They are very professional. Petra left late for lunch so she could accommodate me turning in paperwork. The whole staff has gone above and beyond. Thanks read more

I rented a unit for about a year, 2020 to 2021. I needed it as essentially a closet for all my clothes I accumulated living in the city. The facility is immaculatly clean, safe and has one of the best views in the county. Would highly reccomend and if I need another unit, no question I'll be here. Loved the auto pay option as well. read more

Old Barn Self Storage - Downsizing my closet. - Self Storage Near Me - Grass Valley, California

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Casey and another gentleman were very helpful when I had to get into my parents storage unit that we didn't have the key for. Very good customer service. read more

Horrible storage place. Took a full month of pay for only 2 days worth of storage. Would absolutely not go here and recommend anyone thinking of going here to go elsewhere. Horrible management and horrible upper management. They are not a good company for a small town that is community based. Terrible people. read more

The facility is very clean and secure, But, the owners pay the tenants to post inflated reviews. There has been a recent management change, the prior managers were excellent the new one - not so much. Within 5 minutes of meeting him I'd been been given uninvited info on his personal life. No thanks. The current owners have imposed another insurance fee and the rent is going up in August as much as $39. Because of demand for storage. Just because they can raise it doesn'mean they should. Their costs haven't gone up that significantly. Let's call it what it is - opportunistic greed. In this time of financial insecurity it's te to help provide services that support loyal tenants not discard them. I call foul! Respect loyal tenants, not push them out on the street. read more

I couldn't be happier with my choice to rent a unit at Old Barn. The staff have been extremely friendly, helpful and clear. The facility is clean, and I feel safe storing my belongings there. Getting to use their moving truck for free on short notice was an excellent bonus! read more

I was very impressed not only with the facility (neat, immaculate!) but also with the office staff. Everything was thoroughly explained to me, I was taken by cart to view the unit, and even a follow up call to make sure everything was good. I am recommending to everyone I know to check this place out for storage. Very pleased! read more

Excellent storage facility. The site is immaculate. The people who work there are very friendly. If you have to entrust your things to a place this is a good place to do so! read more

After a long tedious move, it was great getting to Old Barn Storage. We were met by a friendly, efficient staff person who checked us in and explained things thoroughly. Our storage unit was clean, spacious and very secure in an area with a coded gate and a solid door lock. I know our possessions will be safe and yet easy to access when we need them. Thank you. read more

I was not impressed with the prices, but the lady working the desk was an absolute sweetheart. I believe her name was Carol. She answered all my questions and was very genuinely concerned with helping us to feel satisfied with our experience renting a unit and moving in. I won't spend money at a business if I don't like the people working there and I had great experience with the employees here. read more

The folks are wonderful...courteous, respectful, helpful, and especially supportive of our small town community. If you're in need of extra storage space, I'd recommend Old Barn. read more

The "Old Barn" is anything but an old barn. I've been hauling things out of MY old barn where there's creepy crawlies and rodents and who knows what! Then I take this stuff to storage at "The Old Barn" where everything is so clean, well lite and no signs of any bugs or rodents. My unit is inside where it's climate controlled. Love it!!! Plus the staff, Maxine & Carol are so helpful & friendly. They recommended three brothers to help move and they are the best workers, very careful with fragile items and strong with the heavy stuff. Great place. read more

These people have been terrific. We moved a parent's belongs in in 2010. Since then another set of parents moved nearby and we combined in a larger unit. Now we have had to add a second unit. Old Barn has been most accommodating with our fluctuating needs. The storage areas are spotless and dry. Highest rating! read more

I used to hear nothing but good things about these guys but was at a local event this weekend and learned how after agreeing to support the non-profit event and hanging their banner for them they backed out a day later with no explanation and left the non-profit holding the expense on their signs and with no advertisement beyond the few hours the barn staff had the signs up for. Hopefully they make good and figure things out as in my mind Old Barn's connection to the community is what used to set them apart in a good way but it sounds like they lost that community loyalty lately. read more

They are so nice and helpful. The price is a little high, but I am so impressed with these guys. The use of the truck came in so handy which makes the price well worth it! Maxine is a sweetheart and very helpful. I would recommend this place to anyone. I am very HAPPY! read more

Why wasn't the sign up for the dog show recently held in Grass Valley at the fairgrounds. I looked for the sign and only saw something for some Italian fest. I missed the show and am really upset. I always loved coming to that show. I saw the sign one day and then when I looked for it again, it wasn't there. read more

Old Barn storage is expensive to start with, and have raised their rates even higher since I have been storing my belongings there. Because of my location, no longer in the area, it has made it near impossible to move my items to another storage location. Now, even after letting them know I would have to pay late for June, they not only charged me an excessive late fee, but also charged an extra $185.00 because they put a lien on my unit - and the payment was less than one month late. I strongly suggest people be cautious using this storage, and go further to suggest you find another location if you are using them. read more