Pure Air LA recently replaced my ~40-year-old rooftop packaged AC/heat unit with a new inverter…read moreheat pump, and I'm really pleased with how the project went. We are in condo community so there are additional complications around the HOA process, all of which were proactively managed. As someone who does a lot of my own research before hiring anyone, I appreciated that their pricing was fair and they were straightforward about what the job involved. The crew was professional and knew what they were doing. Their communication was outstanding (Hi Miranda!), and they helped to ensure I had all of the necessary paperwork to file for the rebate with LADWP. If you're on the Westside and need HVAC work, especially a rooftop packaged unit swap, I'd recommend giving them a call.

We actually hired another company the day before, and the technician told us he had fixed our…read moretenant's AC. Unfortunately, it was still leaking. I searched for another HVAC company and found Pure Air. They sent a technician out that same evening, and he fixed the problem within an hour. What impressed me the most was the technician, Mikhail. He clearly knew what he was doing and worked with great attention to detail. He took off his shoes before entering to keep the floors clean, and he handled everything carefully with clean hands so he wouldn't leave marks on our matte white walls. (The previous technician had left dirty handprints all over the wall and the indoor AC unit.) Not only did Mikhail fix the problem quickly, but he also treated our property with genuine care and respect. That's something we really appreciated. The next time we need any HVAC service, we'll definitely be asking for Mikhail again. Highly recommended!

I had several ducts and furnace cleaning done by this company . They send two people , Gabriel and…read morePeter . They both were very thorough in their work, hard working and professional. Gabriel explained the process and answered all my concerns . They both worked efficiently as a team and cleaned after the work . I will certainly recommend this company and these team .

I used Premium Air Duct Cleaning to clean my dryer duct. The prior owners likely never cleaned the…read moredryer. Gabriel showed up to my residence early. He did an amazing job and was very polite. My dryer is finally working correctly! 5 stars!

Great service second time using duct cleaning with LA duct cleaning,…read moreVery very efficient worth doing it , feels so much cleaner, they were very methodical, I liked Nelson and Alex . After they were done with the ducts they vacuumed everything and left my house super clean. I recommend everyone should call them and clean the Air much healthier living. Great value for the price.

Best availability, on-time, to the point and transparent. Got the job done without any upsells…read more Thank you!!!

Horrible and dishonest…read more Red Apple used to be a solid and reliable company. Something radically has changed, and not for the better. The business does not answer phone calls. Ever. They also have never responded to an email, though they do email invoices. I'm left baking in my house, with my IT equipment failing from the heat -- because they won't answer the phone or call or email or text back. The owner tried to rebrand and dodge his rep, with a new business name. SecureMyAir. It's the Internet - you can't escape your reputation. It's still the same people doing the same things. Beware. This is incredibly unprofessional. I would advise avoiding these people like the plague -- if you want conditioned air.

DO NOT TRUST -- My Personal Experience…read more In my personal experience, this company has been extremely difficult to deal with. The owner initially came across as a great salesperson, but the work performed did not match what was promised. After my electrician pointed out the poor workmanship and safety hazards, it was recommended that I perform a HERS test. The system failed. Red Apple then removed the system and told me I would receive a full refund, but communication stopped shortly afterward and no refund was provided. I eventually hired an attorney, and Red Apple agreed to reimburse me $25,000 in $3,000 installments, but no payments were ever made. After multiple attempts to collect and several unfulfilled promises to drop off a check, I filed a complaint with the California State Licensing Board (CSLB). They also had difficulty contacting the owner. I then filed a claim against the contractor's bond. About a month later, CSLB was finally able to reach Red Apple, and the owner again agreed to reimburse the $25,000, this time in $1,500 monthly installments. As of today, I have not received any payments. This has been an incredibly frustrating and stressful experience. Based on what I went through, I encourage others to be very cautious and to make sure a HERS test is performed and passes before making final payment.

I used Lions AC Company for two different AC issues, and both times they were able to fix the…read moreproblems at a very reasonable price. Sammy was really knowledgeable about AC systems, which made me feel like I could trust him and his recommendations. He was able to go to both of my properties on short notice, which was a huge help. He was thorough, easy to reach, and kept me updated throughout the whole process. He always called me before making any repairs and clearly explained the pricing, including a breakdown of the labor and parts. His transparency and reliability really stood out to me, and I'll definitely be recommending him to my friends!

Shay was the best! He came even on Sunday and helped us…read moregetting AC Working back and he was excellent! He was very nice explaining what caused the problem and fixed right away! We thank him so much!

Very poor unprofessional service. He looked like he came with the intention of finding fault with…read moremy dryer even though I told him my dryer was fine, all I called him for was to clean dryer for a so called of 79 dollars he attacked the dryer right away about faulty this and that and what was supposed to be basically cleaning came up to 550 dollars. I got hipped to what he was asking so he came down to 350 dollars. And guess what when he left and was all done there was no heat coming out of the dryer and called the so called good company back and they told me they wouldn't get to come back till Sunday and they said it could be my pipes. I said Bologna there was never anything wrong with my pipes, so I called another company called fixes Appliances and thank God they solved my issue. People watch out who you hire for your services some of these companies are just there to make more problems for you so that could benefit their pocketbook like this sorry company!

Horrible service and can not follow simple parking instructions!…read more This was made clear when initially contacted

Excellent all-around experience! Hassan was professional, friendly, & skilled. I was able to make a…read moresame week appointment to have our dryer vent and lint trap cleared. He let us know when he was on the way and arrived on time. Prior to starting, he helped explain the process and what we could expect. He was thorough and cleaned up afterwards. His pricing is reasonable and our machine works great now. Super thankful for Hassan's dryer vent service and highly recommend to all.

I requested service twice and scheduled it. Both times, the technician never showed up. So…read morefrustrating

I had a great experience with David! My dryer duct was extremely clogged, and he quickly…read moreidentified the problem and got everything cleaned out thoroughly. He was professional, knowledgeable, and took the time to explain what was causing the issue and how he fixed it. His pricing was very fair, especially considering the quality of the work and the peace of mind it provided. The whole process was smooth, and it's a huge relief knowing my dryer is running safely and efficiently again. I really appreciate David's expertise, great service, and honest pricing. I highly recommend him and LA Duct Cleaning to anyone who needs their dryer vent or duct cleaned!

I recently hired LA Duct Cleaning and had a great experience from start to finish. My wife and I…read morerecently purchased our fixer upper home and quickly realized the HVAC system was in desperate need of a deep clean. There was a significant amount of debris built up within the ducts and vents, so we wanted to get it handled properly before settling in. The two technicians who arrived were punctual and highly professional throughout the process. They did a thorough job cleaning out every vent and duct related to the system, leaving everything much cleaner than they found it. I also want to give a special thanks to Jose for his help in coordinating the service and making sure the job got done smoothly. If you are looking for reliable and professional HVAC cleaning, I highly recommend this team!