This review has been a long time in coming. We just finished a series of renovations and upgrades that took us several months. I am now looking back at the various companies with whom we worked, and taking stock of our experiences. We went with RBH because our roofer recommended them. We also took his advice for hiring the electrician and rain gutter company we selected. We were very pleased with these last two choices. RBH Insulation, however, was a bit of a different matter. Our attic cleanout took place on a Friday, with the crew returning the following Monday to install the new insulation. Upon them leaving for the weekend, I went up into our attic, and was dismayed to discover old nails literally all over the place, so much so that I texted Greg, the RBH representative with whom we were working. In one small, four-foot by four-foot area, for example, I picked up over a dozen nails. (One of the first things our roofer told us was that his crew's work stripping our old roof would result in nails and debris dropping into the attic. Understandable, of course, but that's why we were told to plan to hire a cleanout service like RBH.) Greg's explanation was that it's very difficult for his crew to vacuum out metal objects as they suction out the old insulation, but that they would go back through with a magnet to get nails. While his crew worked the following Monday, I sat for the entire time at our dining room table watching them go back and forth. At no point did any of the crew acknowledge that they'd received this directive. Neither did I see anyone come or go with a magnet full of additional metal debris, so I'm hoping that the crew actually followed through on this. What is more, the crew cleaned none of the dirt and debris that had fallen through the old roof and was now spread on the insulation of our HVAC system. See the pictures. I was under the impression that we were paying to have our attic cleaned. If they're spending hours and hours vacuuming, why skip this? The most disconcerting discovery I made upon inspecting the crew's work before they added new insulation was that they had completely broken one of the large wooden support beams that holds up a huge duct for our forced air. I heard plenty of crashing around above me while the crew worked the first day, but no one reported anything damaged. Whoever broke the support beam simply carelessly draped the drooping air duct over another one, and left it. This was no small break. I'm talking about a large board that measures about twelve feet from end to end. Again, see my photos. Greg made a big deal about the rodent-proofing his service would include. This was good news, as we live on an alley, and there is a storm drain next door to us, as well. I've seen the kind of thorough work that companies can perform to ensure attics aren't accessible to animals. When I asked the crew about this, they had no idea what I was talking about. Again, I messaged Greg. He showed up at our home with a bottle of foam spray, the likes of which anyone can purchase at Home Depot, and said he'd be giving this to the crew. Later in the day, I received a set of pictures that included one of the top of a light fixture that now had foam sealant around it. (I was never concerned about rodents getting into our lights.) Another shows a board that now has holes plugged up. (Not sure there was ever much of a threat that rodents would burrow into solid wood.) When my roofer found out how much we spent on RBH, he was very surprised. Apparently, the costs had gone up considerably. (We paid $1500 more than he'd estimated we'd be charged.) Additionally, our roofer told us that we would immediately notice the effects of new insulation; our air conditioning, for example, would come on far less often, he told us. This was not the case at all. We have noticed no change. I realize that RBH isn't exactly at fault for these last two details, but they added to our consternation when all was said and done. Greg strikes me as a nice guy, and was pleasant to work with as we got started. I've given three stars because of this, and because it's evident that the actual insulation job was thorough. Also, the crew did good work preparing the house to prevent dust and debris from the vacuuming process from getting into our home. read more

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I called RBH Insulation to assess the existing attic insulation and for an estimate. Beginning with the young lady who answered the phone, to Greg who called me back to schedule the estimate and Eric, who called to confirm the attic repair appointment, they were all professional and courteous. I appreciated Greg's honest assessment on what needed to be done. Upon receipt of the proposal, the price was fair and reasonable. The two man crew of Gustavo and Will were punctual and worked hard non-stop (except for a short break). They respected me and my home. When they were done, moved the items back where they were and cleaned up afterwards. The attic looks clean and fresh! I wish I knew about RBH Installation 15 plus years ago because the initial installation would have been done right the first time. read more

These guys went from quote to install in like 4 days. The team show up right on time, kept our house clean, and got done in about 2 hours. Really hilarious how much good insulation keeps the furnace from running non-stop. It now barely runs. Recommend! read more

Very good service and value. We were referred to RBH by our roofer. They are clearly a small local business that cares deeply about customer satisfaction and takes pride in providing top-quality service and work. Very satisfied with the quoting process. He came the next day as agreed and provided a fair quote. Installation went as expected, very smoothly. They also called to follow up to make sure we are satisfied. I recommend RBH for insulation needs without hestitation. read more

I contacted RBH Insulation on behalf of my elderly grandmother to get a second opinion after another service provider suggested she needed to replace her attic insulation. I was concerned she was being taken advantage of, so I wanted an honest assessment. Greg came out the very next morning and conducted a thorough inspection of the attic. He was refreshingly transparent about what we did and did not need, clearly explaining the issues the other company had raised and accurately describing what we were seeing, how it functions, and why it wasn't the problem we were led to believe. We left feeling informed and confident about our next steps. I would highly recommend RBH Insulation to anyone looking for a straightforward, no-nonsense evaluation. read more

I've used RBH twice for insulation projects at my house and have had nothing but great experiences with them. Their work has been high quality and their prices are fair given the caliber of their materials and installers. On both occasions I worked with Mike who was very thorough explaining the various insulation options that were available. The install crews knew we were on a tight schedule and arrived on time and completed the work in the timeframe they originally committed to. For insulation RBH is the only company I'll use. read more

RBH pricing was fair. They arrived on time, were very helpful and professional, very careful in covering the path to our attic and completed the work well and in short order. Their payment process was easy, and they provided a conditional lien waiver upon payment without being asked to do so. All in all, an excellent experience. P.S. We are in the Palisades fire area. read more

I was so blessed to have met valli Moore at one of my open houses years ago. This contact blossomed into a relationship based upon respect and professionalism. It's so important to me to refer and work with established service providers who always go above and beyond for their clients. And make no mistake RBH and Valli Moore are everything you would want in a company to represent you and have your best interest and financial needs understood. she has helped my clients in so many ways that I can't even fathom and I am forever grateful to her and her company RBH! For any soundproofing or insulation needs RBH is the only call I would ever recommend A+++ read more

I received several quotes to get my attic insulated and fortunately called RBH and Greg came out to give an estimate. Greg is very professional and knowledgeable on all levels. He answered all of my questions and gave reccomemdations. We ran into some issues with getting our electrical redone and Greg understood our problems and continued to push back our projects for months. He makes himself completely available and really goes above and beyond. Greg's crew was very hard working and professional. Greg even sent the necessary IRS form form me to send in with my taxes so I can apply for the tax credits that are to expire at the end of the year. I highly recommend RBH and ask for Greg! read more

I had roll-in insulation installed and it was a very difficult job. The attic is very right and it was a particularly hot day (and the attic has no ventilation!). The guys that installed it worked very very hard to clean out the old and put in the new, and they did a fantastic job. Unfortunately, something was bumped, and that affected my HVAC system, causing some water damage. When I called RBH about it, they took responsibility immediately, and went above and beyond to fix the damage. Not only is the damage fixed, I have a newly painted hallway. These are good human beings all around that take pride in their work. The bump that happened was human error, and given the circumstances of tight attic and hot day, not unusual. I would definitely recommend this company and will use them again if I have the need. read more

I really like working with Devan! He was very honest. The price that was quoted , was the price I paid. No price changing, they are very straightforward. The job was done quickly, and correctly. As a woman, contractors always try to get over, but not RBH! I highly recommend them! Here is a snippet of read more

Eric from RBH provided a competitive bid for us and worked with us on options that would help us save money, pass inspection, and retain energy efficiency too. He was not overly salesy either and worked with us on our timeline. The team was on time, professional, and detail oriented with their work. Give them a call for your next insulation job, you won't regret it. read more

I needed to remove and replace insulation in our 60 years old attic, and I contacted several companies highly rated in Yelp. To be honest, it was a mixed bag: some good and fair companies but others that really based their price on where I live versus the actual work that needed to be done. Not sure how they got the high ratings. At the end, I went with RBH Insulation and it was definitely the right choice. The office made it very easy to schedule a free estimation and Greg arrived on time, understood what I wanted to get done and spend the time to explain options and his recommendation. I explained to Greg that I wanted to get the work done in two steps: step one to remove the old insulation, clean the attic, and then step two to install the new insulation a couple of weeks later after I had another company rodent proofing the attic. Greg agreed with this requirement. The day after Greg's visit, I got an estimate that was fair, no location-based "taxes" and I signed up for the work to be done. The scheduling was easy, and the crew arrived on time, protected the access area to the attic and cleaned the attic in a few hours. Really well done and very nice people. Greg called me the day after to check if I was happy with the work. Indeed, I was very happy. Two weeks later, I scheduled the installation of the new insulation, and this was again very easy and done quickly and very well. One important note is that when I made the payment, without me asking, they gave me together with the payment receipt the Conditional Waiver Form. This is an important form to avoid liens placed on your house by contractors or sub-contractors. In addition, RBH sent me also the taxes form and information to claim the taxes rebate for insulation. All this without me asking. Not typical with contractors. Dealing with RBH has been a real pleasure and I really recommend them. read more

I did my research and found a rbh insulation! I called and spoke with Oscar who is someone that actually cares about his customers and doing a good job. He doesn't over sell you and he is honest. Carlos came and did our insulation and was meticulous! Needless to say, we passed our inspection. Highly recommend!! read more

Very pleased with the work that was done by RBH Insulation! We worked with Devan, who was very responsive and flexible with our schedule. He and his team were able to install new insulation into our attic in a fast and efficient manner. We are very happy with their services, and would recommend them to anyone! read more

Had an opportunity to insulate my walls and was referred to RBH. Gave them a call and had an appointment setup for an estimate. Mike came out and walked the home. We discussed what type of insulation would be best and how they would install it. I received a quote by email later that day and was happy with the price. I scheduled an installation date and two associates came out and installed the insulation around the house. I was impressed with how efficiently they worked and got everything installed. I immediately noticed a difference in temperature inside. I'm so happy I had this done and would highly recommend RBH for your insulation needs. Very professional and courteous! Thank you! Daniel read more

RBH Insulation - Installed wall insulation - Insulation Installation Near Me - Hawthorne, California

I recently contacted RBH on a Monday to provide a quote for additional insulation for my attic. Oscar came to my house the very next. He provided a reasonable quotation. His company contacted me the next day, following my acceptance, to schedule the installation. The installers arrived that Friday at ~ 11:00 am and completed the job in about 2 hours! They were very responsive, neat and professional. I highly recommend RBH for your next insulation job. read more

I met with Brandon from RBH who went under my house and inspected my underfloor crawlspace. Brandon was prompt, super respectful, and explained the condition of my space. He gave me a fair quote for the work to be performed. Ultimately, I went with a different company leveraging a personal relationship, but was super impressed by Brandon's professionalism and affable nature. Give him a chance to earn your business. read more

Our house needed new attic insulation. RBH arrived on time, carefully bagged up all the old insulation, and installed room plastic barriers to limit dust. After the job was completed, there was no leftover mess. Service Rep Oscar was very knowledgeable, courteous, and professional. Although their bid was higher, I would use RBH again because of their outstanding service and quality work. Support family owned businesses. read more

RBH Insulation - Plastic barrier to limit dust. - Insulation Installation Near Me - Hawthorne, California

We located RBH Insulation through Yelp. Our original home was built in mid 50's, was very cold in the winter months and needed to have the attic insulated. We called RBH, Jeff Perez came out the next day and gave us a quote I do the work. They were Fair, prompt and efficient and I would highly recommend them. C Brugman El Segundo read more

After speaking to many contractors and obtaining all different types of estimates. RBH was the only one that had fair prices and great customer service. We were very particular due to our issues with high radon levels and moisture, especially since we had just finished mold remediation in the entire crawlspace of 1700 sq ft. I was concerned about which one to use and what would be best for our humidity issues as well as the radon gas, and the first thing Valli (the owner) did was have 2 representatives from each of their brands call me directly to discuss what they thought would be best. I felt incredibly at ease, we made our decision and the radon was reduced by 3 points at minimum which is huge, and on some days cuts the radon in half. The installers they sent were fantastic, clean, and friendly and Greg was on site for it all. I wouldn't go anywhere else for insulation, RBH goes above and beyond, and they're affordable! Thank you so much to you all over there! read more

This company is lacking severe customer service skills. I emailed them on a day they were closed, cool, no problem. I got a text message on Monday asking if I was available on Weds between 9- 930a. I replied back, saying, I'm available after 930a. So it's 915a, I'm on a conference call, the door bell rings....umm who can that be.....at the wrong time??!! Well, I'm now leaving to get the door for someone who can't read a text message with directions on it. It's now 1020am, and no follow up to my door. No call, no text, no courier pigeon, nothing. They have no customer service NONE. Don't bother with them, because they are terrible. If the CS is this bad, imagine the work quality? read more

There are not words to describe how great RBH is to work with. They have done four homes for us in the last 10 years. Same great quality, same great staff. I just called and inquired about our next project and Valli and Susie remembered me by my first name. Thats personal service! Check out the new Owens Corning, L77 insulation, did it in our last home and will be doing it again. It's amazing stuff! read more

We needed to remove the old insulation in our attic before doing some renovations. These guys were able to come and do the project on short notice, they gave us a good price and they did great work. Everyone from the office team to the onsite guys doing the removal - very professional and very helpful. Really happy with this company and would highly recommend them. read more

Was very pleased on the response time. Jeff our estimator was out the following day. He walked the site and gave us several different options with the pros and cons to each. Installers were out within two days from time of scheduling. Will use on our next project and would recommend to anyone looking for quality work at competitive pricing. read more

We recently noticed my folks' attic did not have insulation. A friend from Celtic Design and Construction recommended RBH Insulation. I gave them a call and spoke with Brandon who was super nice! He gave me a tentative quote after I provided the house dimensions. I also called other places and received similar quotes. We ended up going with RBH and everything went smoothly! Brandon came out to do a formal assessment at no cost. His initial quote didn't change. The workers came within the 2-hour window provided. They were very efficient and were in and out in about 2 hours. All in all, it was a very good experience! (Thanks, Brandon!) read more

Solid business from the top down. I believe this is a family-operated business and the attention to customer service is apparent. I called late one Friday for a quote and thought there would be a high probability given the time I called, I might not get a call back. Well, the following Monday morning I got a call back from Brandon, who cheerfully agreed to meet me to quote out my job. Fast forward to the quote day, Brandon and his father who was training him promptly arrived and very carefully explained everything and measured, and went out of their way to leave everything as it was before they got here. Fast forward again maybe 2 days? Quote sent via email as well as a physical quote sent to my address. As the quote was deemed fair and feeling so good from their great customer service I emailed back with my signed quote and set up an installation date. So the insulation was installed yesterday, and everything was smooth-going. In fact, I wish I could have such luck with other contractors. How much more pleasant my home renovation projects would go if more businesses were run as RBH are. read more

First off I want to thank Suzy for being so helpful in my pursuit of tracking down sound proofing materials for my isolation Booth. This is one of the only places I could find Mass Loaded Vinyl to pick up the same day. They practice safe COVID operations with contactless pickup and have a very friendly staff. Highly recommend and I will definitely be back to purchase more!! read more

Our rep was Jeff. He was super courteous and professional starting with the estimate as well as keeping us informed of scheduling which went as planned--he's an ex Marine so I guess that makes sense! The crew that came out was respectful, clean and thorough. We had asked for extra protection since they had to access the attic through our daughter's closet and she is super picky about keeping her room clean. They finished the job swiftly and left her room as well as the house and yard were they staged materials clean. We would heartily recommend them and found their work top notch with fair pricing. read more

I contacted RBH for a quote to get expert advice on attic sanitization and insulation. The company sent out two technicians and provided me with a thorough explanation of materials needed, the material efficiency, and the cleaning and installation process. The RBH team came on time, performed what was agreed upon, and left my job site very clean. I would highly recommend them for your job. Thank you again for a job well done!! read more

Great Company! Spoke to Sarah and she explained in detail and educated me over the phone about their products. Even sent over a great email with pricing. When I arrived I spoke Suzy and she took the time to Show me their system and also made sure I was purchasing the correct amount of product to get the job done. The warehouse folks loaded me up and were very attentive to me. You will not be sorry you came here. I believe they know that you have to teach people in the proper use of the products. I'm glad I found them. read more

Valli is the best!! We discovered that we had mice in the attic and started the process of contacting pest control companies. One said we needed to remove and replace all of our blown in insulation and wanted to charge us almost $5,000 to do it. So I started contacting insulation companies to see about going direct to compare costs etc. (I was referred to RBH by my electrician who I have used for 15 years and trust beyond description - no wonder RBH hit a home run) RBH can't remove insulation with KNOWN mice infestation for safety reasons, but Valli spent more than 20 minutes on the phone with me detailing all her experience with the same issues, giving me advice and educating me on products, including the stuff the pest control company wanted to spray back in the attic and NOT TO PUT INSULATION back after it was all taken out for some time after. So all the time and effort with no job for her at the end of it!!! She told me what they charged for their services with no qualifiers. THAT IS WHAT you want in a "contractor", honest, up front, advice that may have even cost her money and knowing she was not going to do the removal work!! I Know at the end of all of this if I can give her any of my business she is the first one I am going to call!!! She referred me to a Pest Control company that I have spoken to and have an appointment tomorrow AND THEY HAVE ALREADY IMPRESSED ME!!! Just in the phone call!!! Thank you Valli!! read more

Although I cannot rate this company on the work performed, I can rate them on customer service and professionalism. After a number of other companies informed me that I need to have new insulation installed, Eric came by today, and told me the insulation is good condition and there was no need for replacement. There aren't very many people with that amount of integrity and honesty. It is greatly appreciated! Thank you! read more

I went to RBH because they were recommended by another contractor. Eric helped me out and went above and beyond assisting us with our attic installation for our California Craftsman house which is almost a 100 years old. We had everything insulated including the walls and roof rafters to ensure that our attic was fully insulated. Eric has a very "Can do attitude" and helped us with some modifications which we were very pleased. The office was great with emailing me my paperwork for DWP rebate. It was greatly appreciated that I did not have to nag for it. It was a great experience dealing with Eric and crew. Plus they cleaned up after themselves and never left a mess! read more

RBH Insulation - roof attic with floor, wall and roof insulation - Insulation Installation Near Me - Hawthorne, California

Mike and his team have always been reliable. I can count on them to provide me with details that sometimes the plans leave off! They are capable of making calls in the field and executing in a timely manner. Their communication, service, and costs are all in line with our high expectations. Thank you! read more

This company is hands down the best! Impeccable service and communication. Not only were they half the price of two other companies that quoted me but over delivered on installation. Great crew and staff! Thank you Mike and RBH read more

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They came recommended and have good reviews so I was surprised by this experience, maybe it's just a fluke. I called them for attic insulation and someone came out, did an inspection, and told me batted would be best, advising very much against blown in insulation. So I booked them and when they sent someone out, the person was not particularly pleasant. I was trying to offer water, coffee, or food and was hardly acknowledged. Immediately upon going in the attic they apparently decided they wouldn't do batted. I got a call from the office - even though I was in my office a couple feet from the workers - saying they wouldn't do batted and I should really do blown in. I said no thanks based on their own employee that previously said to do batted. Then I guess he called them and they just turned and walked out. Very disappointing and now I'm back at the drawing board after a couple weeks to get this set up. Another company had also sent someone over and said they could do batted insulation in the attic. read more

I first heard of RBH Insulation from a colleague of mine who used them at his own home and had nothing bu good things to say about them. I decided to give them a call and setup a time for them to come out to give me a price. I was I initially planning on doing the insulation on my remodel myself but after talking with Jeff of RBH and getting the price it made so much sense to just have them do it. Price was very fair and the installation went smoother than I could've asked for. Only took a few hours and the two guys that did the install cleaned up after themselves and left my place like they weren't even there, of course with the addition of my nice warm insulation. These guys are knowledgeable, well priced and deliver as promised. What more can you ask for! A+ from me. I'll be recommending them to anyone who's looking for an insulation company. read more

We recently moved into our home that had no insulation in the attic. We were referred to RBH by Urso Air Conditioning. Jeff came out and gave us a fair quote and we decided to do the work as he was very professional and went over everything very carefully with my husband and I. When the guys came to install Jeff came as well to go over everything with us and to answer any questions we had. We will recommend RBH to all our friends and family. read more

I thought that they did a great job on my first install. I had them do our attic as well as our sub floors since we are on a raised foundation. I was crawling under the house about 6 months after they did the install and realized the only did the section of the house where you could see in from the entry points. I called them and they were very nice, they said they were sorry and that this isn't something that normally happens and they would send someone out the next day to fix the problem. Totally acceptable, and someone was there the next day to fix the problem. I then had to crawl under the house one more time and found out that they still missed a lot of sqft on the bottom on the house. I had to call again, and they had to send someone out. Having to call back twice to fix something like this seems silly and I wouldn't recommend you use this company if you are looking for your subflooring especially if you are never going to crawl under your house. read more