Cancel

    Open app

    Search

    Atlas Pools

    2.0 (78 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Atlas Pools

    Pool installation

    Pool remodeling

    Pool repair

    Atlas Pools Photos

    You might also consider

    Recommended Reviews - Atlas Pools

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Horrible, unprofessional company. They destroyed our property and did a poor job installing. We had to sue them and the binding arbitration board did their best to protect them.

    Skimmer
    Eddie Z.

    We moved to Orlando on 2/7/20 and based on a recommendation from our Realtor We contracted with Atlas to build our pool. Pool opened on 7/31/20. It was our paradise. About 4 weeks ago I noticed I was having to put lots of water in the pool. I contacted Atlas to come check it. I was told leak detection was only covered for 1 year. They would come for $350 plus additional visits. I hired A different company and they determined my pool of 2.5 years ( in the 3 year warranty) had 3 major leaks. The skimmer used in my new pool construction is no longer used. It appears to be about 10 years old and has multiple leaks. The main drains in the pool also has leaks. My paradise is now a disaster needing thousands of dollars of repairs. You would think Atlas, being a local family company, would be willing to assist in this fiasco they build. I reported all of this to Atlas and was dealing with Brody in warranties division. He seemed caring and said he would see what they could do. A few days later after numerous calls and emails, Brody informed me by email the 10 year old skimmer they installed in my new pool would not be covered by warranty. No explanation. At this point I needed to know about the main drains. Multiple calls placed to Atlas were never returned to this day. I did finally get an email from Brody saying main drain leaks not covered under warranty. I have asked by email for an explanation of this and none given. I believed in this company. I wrote a 5 star review and referred friends to them. I was a positive ambassador for them. Now, they won't even return my calls. Now I am left with a leaking new pool. We will have a bill for thousands to correct the poor pool construction of Atlas Pools. They do not care about their customers. They don't honor their fake 3 year warranty. Don't use Atlas pools for anything, you will learn to regret your decision as I do. 3

    Beachy G.

    What a mistake it was to use Atlas pools for our new pool. I would have given them zero stars since we have a pool. It finished and they're not standby their contractual warranty and not responding. We have been trying to get Atlas to finish this project since July and have been forgotten about or ignored. Now the communication is completely cut off on their end. We had remained understanding and forgiving time and time again. The work is sloppy and in areas not complete. Theres pieces falling off around the waterfall. There's holes in the coping and no grout in areas of our paving. There's a chipped tile from one of the patio workers. We even had a supervisor, Art, come to our house who explained that to get things cleaner for US to use acid to clean up the messy job since they likely wouldn't get it done. I'm sorry but it's not our job to clean up the job. He told us he or another supervisor would be there next week to fix it all. Brad Wemple the owner tells him to bring the coping to fix it and he showed up without it and says he will be back next week. NOTHING. This was in AUGUST. So we reach out again and then I was told that they have to wait until they another job in our area to finish ours. What? So then I reach out again and again and nobody responds. Then we got a letter from our village that states the work hasn't been finished so the permit is out of date. We are in a new community and other neighbors went with different pool companies based on our experience and we have total pool envy. They communicate and the work is CLEAN and FINISHED: we were told at the beginning by Brad Chambers "we may not be the most affordable but our work is the highest quality so you'll pay more." That was a LIE. Don't go to Atlas especially if you're not in their IMMEDIATE area otherwise you are NOT a priority and the MOMENT you pay in full you will be forgotten about.

    Manny M.

    Our pool building experience with Atlas Pools was outstanding. From the design process to a finished pool, the experience was characterized by a great customer service relationship. Our supervisor, Art was very attentive in answering our many questions and exhibited a high level of integrity by having always fulfilled his promises. Considering what the pandemic did to businesses, Atlas Pools kept on schedule with our pool and actually finished ahead of schedule. The quality of the pool is excellent with many cool new water features like LED Water bowls and Deck Laminars that shoot bursts of LED colored water. Please see attached pictures. We were so impressed with Atlas pools that even after the construction of our new pool was completed, we decided to continue to use their services for weekly pool maintenance. We really couldn't be happier with our pool. Highly recommend Atlas Pools.

    Atlas is the worst pool company there is. RUN do not walk from them. Just spent a lot of money for a pool. Over a year later we have water but the whole thing doesn't work. There's got to be a leak somewhere. When we turn the spa on, all the water in the spa disappears. Then fills up again, eventually. Our pool and spa are now 8+ inches too low. The bubblers we have won't work. It tries to turn on every 1.5 minutes and then shuts off. The pool water is so low, now the pumps are not circulating water, so everything is just sitting there. And they won't come out for another week to assess what's happening. Tried to call our warranty specialist but she went to lunch at 2pm. Called back twice after 3pm. Left multiple messages. Never heard back. And oh DON'T EVEN get me started on the disaster of the last year just trying to get it built. One contractor came over to finish his job. My windows were open, and I just hear him say "Wow. Atlas is getting really sloppy now." and he had to call his boss to say he couldn't do his job until Atlas cleaned up their mess and did the work properly. The gas pipe was put in wrong, so they had to rip up travertine, and now there's still a huge hole in our deck. Electrical was messed up several times. The list goes on and on. And on. Customer service? None. Communication? None. Please, please do yourself a favor and DO NOT hire Atlas. This has got to stop. I posted a truthful FB review and got blocked, got harassed on my personal cell (got called a Karen and more), posts got deleted from other FB groups, so I'm posting here. And if you think about talking badly about them, they try to silence you.

    David L.

    Terrible experience. Started punchlist almost a month ago. Almost nothing has been resolved. It's hard enough to get guys out, and when they finally make it, unannounced and unscheduled, they do not complete their Punchlist. I am having issues with Atlas and the screen guys. Atlas still has piles of trash laying around. I only wish I had enough room here to detail my entire experience. Email me at atlaspoolreview@gmail.com for a detailed timeline of events, pictures, punch-list items, and communications I received from Atlas. Do yourself a favor before hiring Atlas and please read my review so you at least know what you are getting yourselves in to. atlaspoolreview@gmail.com

    nice floor

    See all

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Eddie Z.
    27
    19
    10

    3 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    So happy to hear!! Thank you for doing business with us.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ron D.
    0
    34
    1

    3 years ago

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 2

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 1

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ryan J.
    123
    4
    2

    6 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    awesome news!!! happy to hear!! enjoy!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Atlas P.

    Atlas P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Atlas Pools

    Review Highlights - Atlas Pools

    Atlas Poos with Brad and his team are 100% "Ladies and Gentlemen taking care of Ladies and Gentlemen.

    Mentioned in 8 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Pool & Hot Tub Service 1,046 times last month within 25 miles of this business.

    Verify this business

    Aaron's Leak Detection - Pool Leak Repair in Winter Springs, FL

    Aaron's Leak Detection

    (31 reviews)

    Great service, very detailed analysis, was able to book us short notice & even dove into the pool…read moreto get up-close results. Received follow up information after, and gave us an estimate for potential issues. Feel confident with their work based on the phone call & details, and did use them to complete the work. They are very communicative, appreciated the follow up & they did a great job!

    Welcome to a January through April 2026 story of "two-leak" leak detecting and leak stopping in my…read more40-year-old in-ground pool: Let's start with a make-sure note pertaining to ALD's warranty: Make sure to hire a pool repair company that Aaron's recommends when ALD detects a leak that requires repair that ALD is not set up to do. Read on for the story about two-leaks .... & ALD's warranty: During December 2025 and early January 2026, I noticed unusually rapid water level dropping in my pool; my pool-knowledgeable neighbor suggested that I ask ALD to detect the leaks. Over the phone ALD agreed with me that my pool's 0.39 inches per day rate of water level (averaged over a week during our cool & no-rain January) warranted a leak detection by their skilled colleagues. A few days later one of ALD's leak detection experts found a sizeable crack in sidewall of my pool and temporarily epoxy-patched it, cautioning me that this epoxy patch was only temporary and that I should seek a permanent repair by one of their approved contractors on a list that he gave me. During the next few days, the pool continued to leak at same rate as before this temporary patch, thus validating ALD's guidance to seek permanent repair from an ALD approved contractor. So, I did. Within a few days ALD's approved contractor Aquaworks permanently repaired the sidewall crack; during subsequent week the pool leaked at 85% of the leakage rate before this permanent repair, thus indicating that significant leaking persisted. So, ALD warranty time. After I informed ALD that significant leaking persisted and that I had retained an ALD-approved contractor to repair the crack that caused the first leak they detected, ALD promptly sent an expert to detect additional leaking. ALD's expert found that Aquaworks had properly sealed the wall crack, and he found a leak in the main drain at bottom of pool's deep end. After he carefully epoxy-plugged that main drain leak (scuba gear required!), my pool's rate of water level dropping during a warmer March week reduced to less than 0.2 inches per day, within a rate typically caused by evaporation. As of end of April, pool water level reduction rates remain at evaporation rates. Many thanks to ALD for their diligent and persistent efforts to find and fix two leaks that attacked my 40-year-old pool. Note to self (& other prospective ALD customers): Retain a pool repair company that ALD recommends when they find a leak that requires significant repair. Cooperate with ALD and they'll cooperate with you.

    Atlas Pools - poolservice - Updated May 2026

    Loading...
    Loading...
    Loading...