Asked them to come out and check our air conditioner. Another vendor had come out previously,…read moregiven us a long laundry list of impending disasters, and strongly recommended a very expensive replacement. Dmitri was out the day after I called Heatwave, did his own assessment, offered advice and did more to actually address the problems -- and while his ultimate diagnosis (replacement) was the same, it felt a lot less like I was being pressured to spend any more money than was needed. Will definitely call again.

My 19 year old Goodman air conditioner was making unwanted noises, and the furnace had issues also…read more Both were still working, but their end of life was near. I looked at reviews online for HVAC providers. The reviews for Heatwave (not on their website, which I would expect to be positive) were extremely positive 4.9 on 150+ reviews, almost too good to be true. These guys were a pleasure to deal with. Dimitri, the owner came out promptly to assess the noise issue, diagnosed the problem, and said "I can replace the motor and you can probably get a few more years, maybe", out of this and gave me a ballpark cost. The furnace issues were more severe. I decided to replace both AC & furnace. The price quoted for a Trane unit was very fair. The install crew Ivan & Arvy were very experienced. The install went smoothly. My phone calls or texts were answered promptly, they showed up on time and everyone I dealt with was very professional. I can't recommend them highly enough. And, no I'm not a friend or a relative, just a very satisfied customer. Believe the reviews; they are true. If I could give them 6 stars I would.

They were friendly, professional, fast, and explained everything to me that they were doing and…read morewere going to do. And there was no surprise costs! I trust this company!

While the technicians themselves were friendly, my overall experience with Summit was disappointing…read more-- particularly given that they had been highly recommended by a neighbor. After the fourth visit and two failed inspections, I asked to speak with the owner. He said he'd show up on the final day and didn't. Not showing up after committing to do so speaks volumes. On multiple occasions, employees attempted to -- or did -- walk through my home beyond where work was being completed with their shoes on. This is a basic courtesy that should not have needed to be addressed. On the final day, an employee complained about the time spent waiting for the inspector to arrive. After five+ weeks of doing exactly that myself, I couldn't help but laugh internally. Most importantly, Summit advertises a "100% Right or 100% Free" guarantee on their website. These are not complicated words -- 100% means 100%, and free means free. There is no secondary meaning to either. When I raised this, I was told it essentially means they will keep trying until the job is done correctly -- which is admirable in theory, but falls well short of what "100% Free" implies when a customer has invested THOUSANDS of dollars. After reading the other reviews, I'm hoping the problem with my AC wasn't just a leak somewhere that could have been fixed for much less. I would strongly encourage potential customers to clarify what that guarantee truly means before signing a contract, and to get everything in writing.

My son lives in Aurora and his AC wasn't working. I called Davey and Dorothy in the front office…read morewalked me through everything to check before sending a tech out. I did everything but still couldn't get the AC on. Manny Gonzales stopped by in his personal vehicle off the clock to have a look. He had it running in less than a minute. He wouldn't accept any money. Impressive customer service!

After my AC unit went dead I began calling multiple venders. If they called back it was weeks -…read moreuntil I called Davey Heating and Air. Dorothy offered to schedule a tech that afternoon and then started running through the most common causes. With her on the line I found a blown fuse on the units motherboard and was able to replace it (props to Home Depot for having them in stock). Bottom line, she was polite, responsive AND helped me solve the issue over the phone at no cost. I will definitely call Davey Heating and Air for all my HVAC needs in the future.

I've been an annual maintenance customer for over two years and am very happy with the service…read more Our furnace is newer and high efficiency. Our AC unit is over 20 years old. The team has never tried to upsell and has always walked through every recommendation without pressure. Only once did we need some tuning that resulted in fees beyond our annual maintenance costs. The techs are friendly and knowledgeable. The email and text notifications are timely. The office staff is flexible with schedules and gives us plenty of notice to plan the visits.

They were super nice, very helpful, and a joy to work with. They made things easy. No fuss.read more

Was given a quote online, to repair my evaporator cooler, they came out to verify what was needed…read more They revised the quote based on my needs for repair. They did a great job repairing my unit, verified everything was working properly prior to their departure.

came out on the hottest day of the year. asked a couple of questions, knew just what to do and got…read moreright to work. very nice and very interesting. thankful for their service.

Quick to respond and able to evaluate the problem. He was able to complete repairs in a timely…read moremanner and with little distribution

Kyle came out and serviced our broken HVAC same day and really bailed out my family on a hot summer…read moreday. He was great to work with, worked efficiently, explained the issue and rectified it quickly. The value for money was great as well. Will use Kyle's services again- thanks!

Our AC went out and I reached out to Macy at Behold Heating and Cooling, she was able to get us in…read moretouch with Chris to coordinate and schedule for a technician to come out! Chris was able to ask me some simple questions about our AC. I'm definitely the type of person to be like "please ask my husband" haha but Chris was super friendly and reassuring! Erfan was scheduled to come out after 5pm but thankfully he was able to come sooner in the afternoon! Chris was right - it was frozen! Erfan was so great!! He took the time to explain the process and all the charges associated with fixing our AC. Erfan was able to fix it and get everything working smoothly without any hiccups. Everyone at Behold Heating and Cooling was so kind and so helpful! Grateful they were able to fix our AC in this Colorado heat!

Today we asked someone from Behold to give us an estimate to replace our heat pump. Within 2 hours…read morewe had Jay show up and proceed to analyze our situation. He was cautious about wearing shoe coverings anytime he was in the house and explained everything he was doing. Come to find out we don't need a new heat pump at this time whereas he could have really pushed us to buy one. We were very impressed with his knowledge and professionalism. And will not hesitate to use Behold in the future. This was our first time to use this company. Also, Jay did not charge us for the couple hours he spent with us!

Fixed in 30 minutes. JB did a great job! Diagnosed the issue right away, had the parts to fix it…read more It is now nice and cool in the house.

I had a weird smell coming from my ac. Granted Thats probably the most vague complaint business…read morewould receive. Either way I wanted to get my hvac maintenance service. Received a flat quote of $89 for 25 checklist items that they would check and inspect. I guess I misunderstood the term maintenance service versus diagnostic quote. The tech spent less than 15 min at my house to come up with 3 possible (not definitive) solutions for cause of ac smells. Then emailed me one of them pretty much saying I needed to replace my whole vent system. No actual work was done on thìs visit . Even the ac cleaning would needed to be a separate appointment and charge. So just be cautious n aware of what service you're looking for.

Service is kind of spotty. It's been good and bad especially with regular service calls and…read moremaintenance. This is the second time that the technician has been in an accident and failed to call me and let me know. The office or technician should reach out! I'm questioning it though because I never received any confirmation or updates prior.

Last year, after doing extensive research, we hired 888 to install a new furnace and heat pump, as…read morewell as a smart thermostat, for our house. They were not the cheapest or the most expensive but they have great reviews so we trusted that and the people we spoke with for the estimate. They came out and it took two full days for them to finish the job. They worked 12 hour days and made sure everything was working perfectly before leaving. Every time we had an issue (which were always small things) they came out within an hour or two. When the city inspector came out to give everything the ok, he said that they never have any problems with work done by 888. That was very reassuring. This year we had them come out to replace our other furnace and install another heat pump and smart thermostat. My house needs two furnaces but because of the requirements for tax incentives, we could only replace one per year. Tom, Omar, and Lee worked for two whole days and made sure everything was working perfectly. They made sure to put down drop cloths from the front door all the way to the basement and into the furnace room so they wouldn't track in any snow or dirt. They were conscientious and hard working and cleaned up after themselves nicely. They addressed all of our questions and made sure we were happy before they left. They do still need to get us the frame that goes around our new thermostat but I'm sure that will be done soon.

Requested an ac unit general maintenance, response took 3 days, and that response was "unable to…read moreservice". Maybe he's too busy to spare the extra words, guess I'll find someone else. edit: owner responded back to me promptly after I posted this review and explained his circumstances. I appreciate the effort made.

Super fast and reliable!! Great team. Danny solved my problem almost instantly, he was in and out…read more Will be exclusively coming to them from now on.