Incident occurred 4/27/12:
DO NOT EVER use this locksmith. Did a google search for locksmith in Gilbert, AZ. Atlas Locksmith was one of the first listed. That's easy, with a name that begins "A".
Without doing any research, shame on me, I called their phone # and a guy by the name of Ron picked up. I explained that we had a security door that needed re-keyed and 3 keys made for the door. Additionally, the deadbolt was sticking out and needed to be recessed. He told me $25.00 for service call and with all that needed to be done $67.50.
Keep in mind, I did specify that the dead-bolt was sticking out and needed to be recessed in the process. I told him everything I could about the job and he said, the cost is still $67.50 with my specifications.
Confident that it would be done, I received a call from my property manager that was onsite with one of Ron's locksmiths. She told me that the onsite locksmith was asking $135.00. Apparently, "there was more work involved". If that was the case, then why don't they charge you $25.00 service fee to check out the situation and as soon as they can make an assessment, then call you with a price quote?
Regardless, I felt like it was a SCAM, so I told them no deal, no payment. I had property manager ask the locksmith to walk away from the home, that his services were no longer needed.
Whenever I feel the squeeze coming on, I say NO DEAL. Walk away and walk fast.
Thankfully, this was a NON-EMERGENCY call. read more
