Great service cars are well taken care of and the salesmen/women are the best! They will work with…read moreyou and make sure you leave with a smile

So just a little bit ago, I was working on a truck with an electrical issue. The apparent owner of…read moreTMI and all the surrounding property raced into the lot, threatened me with calling the police ( trespassing). Understand I'm a mobile repair service, Im on lots all the time. Not a. "Hey good evening, just to let u know, I don't allow work to be done on premise. " it was " you're trespassing, you have 5 minutes to leave before I call the police". Real nice. I ve heard this guy was a piece of work, now I ve seen it for myself. Btw, gate was wide open, working on my customers truck ( not making a mess, I was in the fuse panel). I called the truck owner, he was pretty appalled as well. So, there's that. Overpriced parts, parts and service staff who are half pissed off a good portion of the time. The Norfolk facility is no better.

From the owner: Under the leadership of Chris, our Hino & Isuzu location, is one of the top dealerships in the US…read more They offer quick and accurate repairs to keep your fleet up and running. Combine this with our extensive inventory of new Isuzu and Hino trucks mounted up ready to work. We are your best source for your small truck Class 4-7 needs.

My wife and I had a great experience at this location. We met 3 people while we were there all…read moreextremely welcoming and respectful. Logan was the salesman we worked with, can't recommend him enough. Extremely knowledgeable, kind and seemed like he genuinely cared about what we were looking for. Hope to work with him again in the future.

The owners of this group should be watching over their business. There is a reason for 1.3 stars !…read moreI've been on hold for 45 mins. now except for the occasional operator that gets on the phone as the manager told her what to say. That's not that person's job...it's yours. I would steer clear of this entire group! Update....finally talked with a manager, said he would get back to me in 10 mins. Hours later I got a called but I missed it. I called him back left a mssg to return my call. No call back was ever attempted. So I again called to get answers, now the Mgr has left the dealer for a few days. I ask for another manager.... that manager also out ! Who runs this show?? So days into this I still have no answers and I'm just left hanging!!!

Although no buying experience on my first visit I found them extremely customer oriented. The…read morecustomer service at CarMax VB sets them way apart from others selling used vehicles. My rep Scott Howard was incredibly knowledgeable about all aspects of buying and financing a used car. They gave me an appraisal for my car on trade in that was a few hundred less than I needed. However the inventory is staggering! They offer a 30 day money back guarantee on every deal. Who else does this? I was specifically looking for my son who resides in Saint Louis. Scott honed in on two area CarMaxx in the Saint Louis area to find the best cars that suited my specifications. There was never any pressure. The fact they are nationwide is a major draw to me as cars can be reserved and shipped to other locations at no cost or minimal fees of a few hundred. I look forward to doing business with CarMaxx the first time.

WARNING! Do not buy a Tesla from CARMAX. They will tell you to buy an extended warranty and that…read morerepairs can be done there with authorized Tesla Parts. THAT IS A LIE. CARMAX does not do repairs on Tesla's, they will send you to the Tesla dealership on military highway. Once there, Tesla does not accept third-party warranties you will have to pay for all repairs out-of-pocket with a hope of reimbursement from Max Care. If they approve the reimbursement, it will take 3 to 4 weeks. It's been a cluster bomb. I hope to save someone a ton of trouble and Time.