AJ did a wonderful job today installing filter just started service with this company and looking…read moreforward to great service. Thanks again

AJ with McKinney Pools is the real deal…read more He shows up like clockwork every Monday--no excuses, no no-shows. By the time he's done, our pool looks flawless. Clean, clear, balanced. Exactly what you want in a pool guy. AJ runs his route like a pro and takes pride in his work. If you want dependable service and a pool that's always ready, call McKinney Pools and ask for AJ.

The team does great work. And never miss a scheduled maintenance day. My pool is old and looks…read moregreat. They have been maintaining it for a little under a year now and it is in great condition. Not the cheapest, but I used to pay less for other options and had to deal with all sorts of drama. So I'll take the tradeoff for quality.

Vinyl pool owners, beware! I had a horrible experience with…read moreGolden State Pool Service that has prompted me to take legal action. After a routine service visit to my vinyl pool, the pool began losing water rapidly and dropped to less than halfway full within days. A Vinyl Pool Repair company later identified a large puncture in the liner and advised the damage appeared consistent with blunt force. It is in the very bottom corner of the pool on the 8ft side, somewhere a 5 year old child couldn't reach. I checked camera footage to see their technician using his tool in an up and down motion as if he's spearfishing in my pool. Days later - the water dropped less than halfway. Other red flags - they removed my existing vacuum and replaced with a different one without my knowledge or permission. This specific vacuum was not recommended for vinyl from the vinyl EXPERTS that I consulted with. Furthermore, they also charged me on a random day for some type of "annual fee" without disclosing that upfront. Lastly, the last service visit we had (on a rainy day - no clue why the guy still showed up), the employee went behind the camera area and stood under my sundeck on his phone. Is that what you're getting paid for? Service visits under 10 minutes while you stand around. There were multiple red flags I ignored and excused but the damage to the pool was the last straw. Despite the timing of the incident, the severity of the water loss, camera footage, and the findings from ABCO, Golden State declined to take responsibility for the damage or assist with replacement costs. As expected: they responded to dodge accountability by saying the vinyl was in brittle condition - this still doesn't change the fact that you punctured my pool. See you in court.

I recently requested several quotes for the installation of a new pool motor, and out of the four…read morecompanies I contacted, Brett was the first person to call me back. That alone already set him apart. After speaking with me and learning that I'm selling my deceased Aunts house and simply looking for the most cost-effective option, Brett actually recommended that I purchase a motor myself and even sent me the Amazon link. He knew right away that he probably wouldn't be getting the job. I'm also quite a distance away, and if Brett had done the work, he would have installed a higher-quality motor and done it the right way. But this review isn't about getting the job--it's about integrity and customer service. Brett took the time to help, educate, and point me in the right direction even though he knew there was no business in it for him. That kind of honesty and willingness to help is rare these days. I only wish Murdoch Pool Service was closer to me in Escondido because I would absolutely use them for my own pool service. Thank you, Brett, for taking the time to help and for showing what real customer service looks like!

I've been using Murdock pools for pool maintenance. I highly recommend them. the owner is very…read morekind and will help answer and your questions and needs. they've done an amazing job keeping ip my pool. If there's any service need outside of the weekly visit they're happy to help. Their cost is very reasonable as well.

I'm so glad to have found this company. Through a series of mishaps, my pool became unusable the…read moreday before Easter. I contacted Aqua Clear and though no one could come out that day (not that I thought it would be possible anyway), they squeezed me in first thing Monday morning. Richard arrived and is obviously very knowledgeable, thorough and attentive to questions and concerns. He came up with a plan of action right away and I think we will be able to enjoy our pool again in short order. Because we were so impressed with Richard's knowledge and customer service, we switched our pool service to Aqua Clear on the spot. Thank you Richard, I want your company especially to know what a great representative you are for them.

Richard, Curtis and everyone at Aqua Clear are literally the best we've ever experienced for pool…read moreservice! Excellent service, communication, expertise, what a great discovery! Highest recommendation, A+++

The master geek pool service was phenomenal. They were professional, polite, kind, and amazingly…read moreefficient. They are now my go to Pool repair people.

The entire Master Geek Pool and Spa team have been incredible partners for us over the past two…read moreyears. We operate several Airbnb properties in the area with pools and spas, and having a reliable service team is absolutely critical. Master Geek has never disappointed. Their cleanings are consistently thorough, their support is incredibly responsive, and their repair work is always professional and done right. There have been multiple situations where they stepped in quickly and saved us during tight guest turnarounds. Before finding them we went through several other pool services that were unreliable and frankly terrible. Since switching to Master Geek, everything has been smooth and dependable. If you need a pool and spa team that shows up, communicates well, and takes pride in their work, I could not recommend them more highly. They have been one of the best service partners we have for our properties.

Had alge problem that couldn't cure. Called Jonathan and he came out and took care of problem for…read moreus. Very good communication and would recommend his service for your needs.

Very professional, they have been keeping my pool clean for years. Jonny has great communicationread more

Here is why you hire Pool Scrubs:…read more I got a call from my tenant on Tuesday letting me know that a hose was left in the pool while she was at work and it flooded the street below and the neighbors had to come over to shut off the main water valve. Whoops? The instant thought was that the pool company came over, cleaned the pool, filled the pool, and forgot to turn off the water... a rational thought, right? Well, yes, it is. The fact of the matter is that while rational, it's the furthest thing from the truth and Pool Scrubs has receipts! Yes, I do like to see the "we cleaned your pool today" email that comes with a picture attached but never did I think that it would be used to solve a mystery. You see, that picture that was timestamped showed exactly when Pool Scrubs (Justin) was there and that they were not the culprit that caused the great flood of 2024. It showed when they were there, that there was no hose in the pool, and that it was certainly someone else deserving of the blame. Thanks to you Justin and Christine for helping me to piece this all together... you do awesome biz for your customers!

In answer to Pool Scrubs review response- Eucalyptus…read more"Grove"? Running the pump only 2-3 hours daily? Constant complaints about the new vacuum not cleaning the steps that you did not recommend? Air B&B hosting? Only 8 years of service, and Jeff last serviced our pool in 2017, eight years ago? Discontinued my service professionally? You must be thinking of another customer, because NONE of that applies to me. There's a SINGLE eucalyptus tree beyond my back fence owned by the neighbor, that's been there since long before I even bought the house, or hired Jeff - and has been majorly trimmed by its owner, most recently in October. The last time I only ran the pump 3 hours a day was shortly after Jeff started servicing the pool many years ago (during whose tenure it was always beautiful). Granted he asked me to increase it to 4 in the winter and 6 in the summer, which I did, but it was always beautiful the whole time. I assumed the length of time changes had to do with the chemical test results. I've been running the pump 8am-3:45 or 4:00, as my electric bill proves, ever since I was asked to increase it to 8 hours after Jeff stopped coming. Which you've verified many times. I don't understand your failure to believe it runs 7.75 hours daily year-round especially since you've verified it yourself many times. Most recently just a few months ago your tech actually unlocked (using the gates code), opened, and walked into my garage without my permission to check it (and while I was home! Why wouldnt he knock on my door?! What if my pets had been loose in there??!!! What if I had been fumigating? Tons of reasons that was FAR from okay. My caregiver thought he was a burglar.) Every single time you've checked it's been set to 7.75 or 8 hours. The clock time gets out of sync with the actual time due to power outages occasionally (hence 3:45 instead of 4:00-when rates shoot skyward) but it has been set to run at Least 7.75 hours ever since I was first asked to increase it to 8 hours. The new vacuum was literally the exact same model as the old one, which was in fact the one Jeff recommended and installed when he reopened the pool all those years ago and worked well the whole time he did the pool. I wish I had tried to repair it before getting the new one though, would've saved me $$. The repeated steps complaint was because they were always filthy, I really didn't care whether your guy or the vacuum cleaned them I just didn't like how they always had algae on them. Now I'm told that algae is why the plaster is so badly chipped on the stairs, so apparently it was a very valid complaint (that yes, I did make every few weeks, because it never got addressed). It obviously wasn't often enough to get anything done about it though. And I have never been an Air B&B Host. Where on earth would you get that idea? The condition of my pool would've been too embarrassing to rent out the house anyway, lol. You call the way you discontinued my service professional? After all these years with you, an hour after charging my account/leaving my place, (leaving algae on the steps and wall as usual, and refusing to clean my filter as you had previously agreed to during that visit) I got a text that my pool was "too difficult" for you to maintain and you wouldn't be back. Literally no notice at all, no instructions for me how to care for it nor notes about when things had last been done. I paid you timely every month without fail, even when you couldn't get my pool clean for months at a time and even the times you didn't show up, and emailed us pictures of other peoples pools as proof of service. Given that kind of customer loyalty, I think basic professionalism would've warranted giving notice (a month would've been nice, but at least two weeks) and maybe some notes to your [disabled] customer before stopping service. But apparently I have a much more demanding view of professionalism than you do.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.

Alex was super responsive, came out to get us started with our spa pool; helped bring us up to…read morespeed on everything we needed to know about in terms of chemicals and care. Super helpful and open about getting in touch again with any questions, was right on time and super-communicative about when he would be here. Overall we're very happy to have Alex's help and would recommend him for anyone needing help with their pool!

My pool has been green for 1 week. They want to charge me $1,400 to clean my pool. Absolutely…read moreridiculous!!

Aurelio has been a heaven-send for us! He's been so responsive and his service is excellent. He…read moretakes care of our spa (hot tub) on a weekly basis, and it's been easy and incredible for us. He doesn't just show up to show up, he actually provides quality service. Whenever we need him, he's there for extra visits, too - and his prices are very reasonable. I couldn't be happier and I highly recommend his services!

Excellent pool service. Very consistent and communicative. I would highly recommend ARX Pool…read moreService.