Excellent communication and pool cleaning resulted in removal of stains and we now have a pristine…read morepool.

I have used Dolphin for 2 years for weekly pool service. They have been fantastic! On time,…read moreresponsive and did quality work.

We have been using Millennium pools for over 8 years now. They have been always responsive to our…read moreneeds and they provide high quality service. I think they also are fairly competitive from a cost standpoint. Lazar, our pool technician, is not just a super friendly and nice person, but does a fabulous job week after week in ensuring the pool is in perfect shape for our use. Thank you, Lazar for your diligent and hard work.

Here is my story ! Called Milinium pool in July to fix the…read morepool cover First guy came broke 4 tiles informed Adam the manager he could care less Pool cover still not working called again e mail no reply ! 2 weeks later someone came again broke the line ! New line had to be ordered waited another 3 weeks Still pool cover not working!! Called e mailed text, rude and unprofessional service A week later someone showed up again did nothing, still not working pool is dirty from leaves debris etc and summer is over ! Pure madness and substandard service Called " safe cover " company they came spent 2 hrs and the cover is working 4 months of stressful saga I would give them 0 stars had it was an option Stay away from them!! Use: safe cover Or other co

ASP was so quick to respond. I sent Michael a text after hours with a device that was cracked and…read moreleaking. Michael said turn the pump off and we'll get someone out to fix it as soon as possible. The next day before noon, someone had come by and replaced the leaking part and got my system up and running again!

ASP of Springfield, VA opened our pool today. Michael Ellinger and his team mate Nicholai opened…read moreour pool and checked the serviceability of the entire system. They found a cracked faceplate for the Polaris pool cleaner and presented out options to fix or replace the existing system. A new wireless Polaris system was recommended and that we should purchase it on our own would be the fastest way to get a new one. A new system will be delivered tomorrow and will be checked by the ASP team this Friday. Outstanding "Full Service" was delivered and is greatly appreciated.

My pool in Springfield, Va. turned out to look terrific. I want to thank Burton and his crew Fred,…read moreWard,Ric and the guys i can't remember their names right now. You guys were great you made me feel like part of the family i really appreciate that. I look forward in the future to have a long lasting relationship. I will definitely refer T@C to all my friends who are thinking about getting a pool Thanks!!!

Burton and Town and Country pools built two amazing pools over the years for me. Engineering great…read moredesigns in places others said couldn't be done. Both have lasted for years and when parts wore out they updated and surpassed expectations. If you are looking for the best of the best contact them!

Instant response from Chris. He came the same day to replace a dead pool/spa heater. I had tried…read morefor months to get other pool services to do this without success. Price was reasonable and included hauling the old heater away. Very knowledgable and I will now use TP for openings and closings.

Excellent, responsive service. Chris is calm and assuring in the face of problem pools. Where I…read morefelt anxious about the prospects, he offered assuring advice and service that helped me feel i could rein my pool woes in and begin to enjoy my pool again.

Just wait! Beautiful in the beginning but this company cuts corners that cost you in the end.read more

My family has been very happy with Mary Baldwin, of Baldwin Pools. Our pool was put in last summer…read moreand we couldn't be happier. Our pool is gorgeous, Mary is extremely kind and when she visits she is always greeted with hugs from my children. We are part of a pool family now and are happy we joined Mary's. Construction of any kind has it's frustrations at times, but as long as you are willing to work with your contractor and are understanding of their headaches, you will be happy in the end. Our pool was just opened by Mary and her team this past weekend for the 2017 season.

I had the pleasure of working with Larry from Calm Water Pools for the installation of our…read morefiberglass pool. He was amazing with helping us decide what pool, where to install, what options we should think about, safety concerns to consider, and educating us on being new pool owners. Larry has been available for questions about pool maintenance and guidance. His customer service is top notch. I would highly recommend Calm Water Pools!

When the pandemic hit, we were like--alright, let's bring the vacation to us. Called Larry at Calm…read moreWater Pools, and our journey began. What transpired was beyond our imagination. Our overgrown backyard and rickety deck have given way to an amazing stone paver patio, a in-ground, heated pool, and a hot tub. We added new landscaping, outdoor furniture and a white fence around it all and voila--what a friend called "Shangri-La!" Larry and his team did the whole thing--not just the pool. From permits to an end result that makes people go OMG when they see it...everything...done to perfection. Even when hiccups arose along the way, as they do in all construction projects, they were handled immediately and professionally. Can't recommend Calm Water Pools highly enough. Great company. Great people. Great results. For real.

SOLID 5 STAR SERVICE!!!…read more My company just completed a new roof replacement, and their roof in one section that was about 10,000 ft.² overlapped the pool without a cover on it. Thankfully everything worked out very well with the roof, but unfortunately, some granules and nails slid into the pool. When the husband got home after the roof was completed, who's a lawyer, said the pool looks like it's trash, needless to say, I almost passed out on the spot especially when he owes me $28,000. I contacted Paul from VIP POOLS and he was so understanding about my problem. He said to me don't worry about it, I'll take care of everything, when I'm done the homeowner will be very happy. Thanks to Paul the job is done, the homeowner is ecstatic and I was paid the 28,000 that was owed! Five stars is not nearly enough considering his outstanding workmanship, communication and his willingness to help!!!

Paul completely ruined my pool this year by not showing up for over a month. Terrible communication…read moreand missed multiple appointments. Poorly run business

We selected Blue Haven Pools out of the three companies that we received bids from and we are so…read morehappy that we did! From the sales experience with Pete C to the construction PMs, Nate and Ryan, as well as Jamie in the office, every person with whom we interacted was professional, caring, and great at their jobs. But let me start from the beginning. We did not plan this for years, think out every feature we wanted, and meticulously go through the process. Instead, we decided in late February, "hey, let's get a pool" and reached out to 3 local companies (one is a BIG national company, the other a small local company, and the third was Blue Haven--locally owned, but with the big national name). From the beginning, Pete C, Blue Haven's sales person was the MOST responsive, most available, and easiest to communicate with of all the salespeople. He came out within a day of our call to walk the property (nobody else was that fast!), shared ideas, listened to us (even though we didn't really know what we wanted, except NOT the most expensive pool ever!), and worked with our budget. Our yard isn't large..just over a quarter acre, and my goal was "most swimming space possible" so we went with a 14' by 30' rectangle, no sun shelf, 3.5-6 feet deep, sheer descent at the far end and all standard selections except the plaster (Quartzscapes Aruba Sky). Everything was selected at contract time, but if I had to do it again, I would take more time with those selections and make sure I had samples in my hand for a few days to compare. We signed our contract on March 8th, permits were requested on March 11 and weren't received from our county until April 22 (!!). With permits in hand on April 22, Blue Haven's team (and I mean team! The VP, Tyler, the PMs, Nate and Ryan, and Sales Guy, Pete,) all arrived three days later to walk the property, confirm the design done at the Blue Haven offices, and rope off the pool space. They were fast, confidence-inspiring, fun and friendly...that's one thing about Blue Haven, we genuinely LIKED every person with whom we came in contact from the company. Construction started 4/29 with the big dig--no rocks were found, so we won the lottery on that front! Things progressed quickly after that: steel on 5/2-3, plumbing on 5/7, Gunite on 5/13, equipment delivered and installed on 5/20, electrical complete on 5/21, tile and coping on 5/28, patio built 6/11-13, and plaster and fill on 6/27. Sixty (60!) days dig to fill! We are now almost a month in and have been swimming for a few days--we love it! Pool school was last week and the service team has been fantastic--again all incredibly likable, knowledgeable, fun people--especially Tony who did our pool school! We have a few issues with our plaster, likely due to the underlying gunite, but Blue Haven has been 100% responsive and forward-leaning on solving the problem and we should have that taken care of by the end of August. In summary, if you're on the fence between pool companies we would highly encourage you to go with Blue Haven. From the construction team, office staff, and leadership to the service and operations department, we could not be more pleased with the outcome. Now, the next big step--getting a Loop Loc winter cover! Sadly, we have to winterize in N. Virginia! Best of luck to those considering a pool.

Our experience with Blue Haven started off well during the sales process, but unfortunately…read moreeverything changed once the contract was signed. Communication became difficult, timelines were not respected, and we were charged additional fees for multiple items that should have been addressed upfront. One situation that was especially disappointing occurred during the concrete phase. A contractor attempted to change the agreed-upon plan because it would have been easier for them, while also requesting additional charges. Not realizing my husband was the homeowner, the contractor stated, "These people have money, we should just charge them more." My husband then informed him that he was in fact the owner. We brought this concern to Nathan and Carrie, but their response did not seem surprised or concerned, which made us feel this type of situation may not be uncommon. We were originally promised the pool would be completed by October, yet the project was not finished until April. There were long periods where little to no progress was made, and crews rarely showed up consistently. Overall, this experience was extremely frustrating and disappointing. Based on our experience, we would not recommend this company.