I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I had a ejector pump that shorted out during a storm and backed up my entire houses plumbing…read more Reddick sent out a technician super quick who was able to come out same day, check it out, diagnose the issue and come back the next day and fix it. Total downtime was maybe 24 hours since I called. Super fair price and the tech was very friendly, answered all my questions, and stayed later just to complete the job and get my system back up. 10/10 would recommend.

We recently had an HVAC issue and called Marine Services since we have used them before for…read moreplumbing issues. Charles arrived right away and assessed our situation. He took his time to explain what he saw as well as options for us to consider. He was professional, helpful, and timely with responding to our questions. We didn't hesitate and hired Marine Plumbing to fix the issue. Charles was actually at our home working on his anniversary and even stayed late to finish. A big thanks to him...and his wife! Thanks again, Marine Services!

Do you need a new water heater? This is the company to get if you don't want to wait!…read more Luckily my hot water heater finally decided to die in the middle of the summer. However, cold showers get old after the first one. Anyways, I assumed it was repairable due to clogged valves or needed replacement as it was over 10 years old and maybe much older. I called this company up because of the reviews and anything veteran owned is usually legit. Nassim was my technician and he can right in the middle of the service window scheduled. He immediately found the issue and gave me two options - repair or replace. I decided to replace because I know the water supply in this community tends to have a lot of minerals buildup. I'm glad I did. Upon removing the old hot water heater, a ton of deposits was found. I may have been missing out on full powered showers for years. Not anymore! Highly recommended. No BS. No upsell. Time to shower and be clean again!

Our hvac unit went out and they came on the same day, fixed the issue right away (capacitor…read morereplacement). They even spent some time educating me on what to watch out for in the future. And they even noticed that I had a dirty filter taped on in our intake air vent second floor. They took that out (without extra charge) and that improved the air flow of our entire house tremendously. I really appreciate them going out of their way to make sure everything is good. And I felt they were very honest in their assessment. I've dealt with many hvac companies and I can tell these guys are totally honest, and highly skilled.

UPDATE: We just had our 25 year old air conditioner go out on the hottest day of the year. Fast…read moreTrack came in lower than our other quotes and replaced the HVAC unit the next day. They even replaced our thermostat free of charge and helped me register my new system for warranty. Fast Track is fast and thorough at a great price. Based on my experience with the HVAC and water heater, I would highly recommend Fast Track.

As someone who ran into an AC problem for the first time I will say the process is very nerve…read morewracking but Gerson at GASK Technical Services put my mind at ease with getting the AC back on during these hot summers. Gerson, got my AC unit back up in running with a quick turn around time as well as being flexible on times to complete the work. GASK Technical Services has fair and reasonable priced services. Highly recommend to use this company for all needs required. v/r, Anthony

The technician whose name is Gerson diagnosed the issue, He detected a part needs to replace. I…read morepaid around $120 for this visit. Before he left asked if I need to pay next time while replacing part. He very clearly said there would be another labor $100 cost for me. Then he contacted me for replacement part within day, and he offered $400 for the item. I checked the replacement part price from online stores, it was never $400 at any store, and I found the same part with $150 price. Then I let him know not to order for the part, instead, I would order it. Now, the replacement part is ready and this company is requesting $250 for labor fee which we already discussed. Moreover, they are changing their speaking as if it was about distance of location. What is funny my home is pretty close to their location around 15 min most. Their behavior is not ethical, and I am not stupid. Briefly, if you want to spend more money in than regular cost , you can go with them.

Jon is the most professional plumber I'd ever had. He has all the right tools, doing all the…read morenecessary checks beyond my original request, and most importantly, he gets the job done, completely done with the root cause found and a proposal to address it. He not only performed the requested hydro jetting service to clean the pipe, but also identified the root cause of the clog (there is a "belly section"), and helped me pinpoint the section of the pipe. While he's cleaning up, he identified a sink issue which has nothing to do with the original pipe problem, he took care of that. Overall, Jon is a very friendly, professional and reliable technician, I will not need to look for another plumber, he's the best.

Just outstanding! Diego was timely, thorough, understanding, and pleasant to work with. He did not…read moretry to sell me a bunch of services up front; we took the repair one step at a time, then he provided me options along the way. Never a sell. I will definitely use Hydro Rooters again and recommend you do, too!

The company used BOTS to handle the communication about my appointment which was infuriating in…read moreitself because I had questions on the day of my service. They also wouldn't give me a time window for the tech to come. They only give a date and tell you that they will call when they're on their way. This meant that I had to be available all day and couldn't plan anything else. I called the main line and got a human, but she had zero empathy and said that I had to just wait to be contacted when the tech was on his way. When the guy finally got to the house, he told me it would be $350 just to discover the issue. I said no. But before I said no, he told me that my issue could be anything, and he could likely find it within 2 hours, and that I could possibly need a whole new panel (at least $10,000), depending on what he found. He said my panel looked old and potentially overloaded ...despite the fact that this panel has worked just find for over a decade!! The next day, another electrician came out, and for $150 (still high IMHO), he determined, within 20 minutes that the issue was with the line coming into the house from the power company. So, I called the power company, and they came out the same day and fixed their equipment line... FREE.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

Service was great & professional. Fast response to fix…read morewasher. Very quick in determining the problem.

I do not understand the previous reviews. They ARE NOT responsive. Took over a month to get a…read morequote. I misplaced their email, now I cannot even get in touch with them. Aweful.

I have a maintenance contract with Parrish Services and have been using them for my HVAC, water…read moreheater, and gas fireplace maintenance for more than 10 years. Last year, they replaced my two HVAC systems (one in the attic), and I am consistently pleased with the quality of their service. Mr. Nizil Rahim just completed fall maintenance on my two HVAC systems and gas fireplace. He arrived promptly, inspected all systems, replaced filters, found an (easily correctable) issue with one of my thermostats, and informed me of a leak in my roof. Exceptional service. All work was covered by my service contract. Exceptional value. Highly recommend.

Heat pump was not working. Technician came out quickly and without looking at unit announced that…read morethe capacitor was not working and the cost to replace would be nearly $450.00. I replied that capacitors don't cost much and they were fairly easy to install. After agreeing to this outrageous price, he found the fan motor needed to be replaced and agreed to a price of $65.00 for the capacitor and service call. He suggested I call the company that installed the ac three years ago to install a new fan motor because the fan motor is covered under warranty.

I highly recommend Titan Jetters for your plumbing needs. Steven was very responsive, provided a…read morereasonable quote and worked hard despite numerous obstacles to get the job done. Steven is honest and has a great work ethic He jetted my kitchen line over a couple of days and replaced an aging toilet. Both jobs had surprises but he stood by his quotes.

Titan Jetters. Good company. Great entrepreneur spirit. Good work and fair prices. I lease a SFH in…read moreNOVA and thee was a consistent *drip* in the master bath shower. It didn't really bother me but it did bother other family members. Apparently an ongoing situation with this home that has some water pressure and other moisture problems. Steven came out and started with the least expensive fix, which did not fix the drip. He kept analyzing the problem to get to the mostly likely issue and was able to resolve the problem without a lot of trial and error. Now drip free! This man really knows what he is doing. Odd name for a business and I'm guessing his speciality has to do more with water lines, but he solved my shower drip problem. (PS...some of the larger companies in the area were not transparent in their pricing and a lot more expensive). Happy to give this burgeoning business owner a shot and I'm glad I did. You will be, too!