I called Fairfax Cooling & Heating to check my A/C outdoor unit based on a recommendation from my…read morenext door neighbor...I'm very happy I did. The dispatcher was very cordial, and the technician came out within 30 minutes after my call!! He diagnosed the problem in 1 minute, and then proceeded to fix the problem in less than 10 minutes, even though it was lightly raining. Excellent response and service. I'm happy I may have found a go-to HVAC company.

Just moved to the area and purchased a new house. Was looking for an HVAC company to stop by, walk…read moreme through the systems I have, troubleshoot some hot zones in my upstairs, identify any concerns and provide some recommendations. Made the call to Fairfax Cooling and Heating. Receptionist was incredibly friendly and was able to schedule me for the next morning, and offered me a new customer discount for the service call, which was significantly cheaper than other companies I spoke with. Michael called and gave a 30 mins heads up before he arrived. Took a look at both systems in my house, thoroughly walked me through each system and answered every question I had. He fixed the hot zones I had in my master bedroom, and explained how to best leverage my existing systems to maximize air flow throughout the house to make it more comfortable. He also provided some future recommendations on upgrades once I'm ready. I would highly recommend this company to anyone looking for a reliable, friendly and honest HVAC company.

So glad I called ACE Heating & Air-Conditioning! I called at 9 AM, Quenten was here by 1 PM, and I…read morehad cool air again by 2 PM. I was really happy to have my annual maintenance plan -- my repair was prioritized and I didn't have any out-of-pocket cost. Quenten was awesome: friendly, knowledgeable and he kept everything clean while he worked. Great service from a family-owned business. I highly recommend ACE!

In the last 5-7 years, we have had at least 5 new HVAC units installed by ACE. Of course, there…read morehave been bumps in the road - usually they did at least try to make it right. Not anymore and I strongly advise everyone to avoid them that (although I previously used to heavily recommend them) I will now be certain to use every platform available to share our experience. Throughout the summer, I called to schedule an appointment and was repeatedly told they were many weeks, if not months, backed up but I could call for cancellations. All this time, I let them know that the unit was dripping on the floor even though we had cleaned the condensation line. By September, it was dripping so much that it was damaging the hardwood floors. On September 19th, I finally got an appointment - in December (as they said they were booked up past Thanksgiving.) Waiting a week or two, or even three, is manageable. Waiting three months is unacceptable. Shortly after making that appointment, I called another company - and they came out within a week. We are now looking at needing a completely new system when we didn't even get 5 years out of this one. The new techs told us it was installed incorrectly - thus straining the system. I tried to give ACE the opportunity to make it right - at the very least, they could have apologized - if not given me a (small) discount on a new system. I understand people make mistakes and I wasn't looking for thousands of dollars. Instead, they blamed us for not getting routine maintenance - when the unit is managed by someone with a certification in property management and was routinely maintained... we had called them that time (as we had in the past) because it was a significant issue beyond routine care. They called me back to let me know they thought we should "kinda part ways." So, in addition to needing a new 11k system just 5 years after buying one from them, I now have 10k in hardwood floor damage as well. What they should have done from the start was told me it was best to "kinda part ways" when I initially called and was staying loyal while trying to get them to come out for most of the summer. Never again - I understand the system is no longer under warranty but it should have been installed correctly and it shouldn't take months to get a technician out in an emergency.

Our 12+ year old AC just wasn't keeping it cool upstairs. We wanted to hire a local, family owned,…read moretax paying, licensed, insured company. That eliminated a LOT of companies. In the four years we've lived here we've had 6 different AC companies that didn't have a clue, did shady work, left without finishing or replaced expensive parts that weren't the problem. Neighbors and a builder recommended Chamberlain Services. They came by the same day. We ended up choosing a new system instead of limping along. They didn't try to sell me a more expensive unit than we needed. They responded to every call and explained everything in terms I could understand. Yes, you can find someone to do it cheaper but not better. Ask about their guarantee.

Our water heater broke and my parents has always gone to My Plumper, due to not knowing anyone else…read morethat would be trust worthy. My plumber quoted us over 5000 to fix it (even though they "replaced" it 7 years prior, but actually didn't). My dad was gonna go with them, until my boss referred these guys to me. They were so friendly and knowledgeable and reasonable! They were amazing! My dad canceled his my plumper plus account and said he will be going to these guys from now on.

I am extremely happy with the service that Express Techair has provided. Few weeks ago our A/C was…read morenot keeping up with the rising temperatures and the thermostat was stuck at 79'F. This was obviously a no-go and we needed an evaluation asap. The evaluation was done by another company and as expected the final verdict was a new HVAC system was needed. The same company provided an estimate, but I wanted to gather a few more before making a final decision. The Express Techair was one of the first ones to respond to my inquiry. From the initial contact, the company made a great impression on me. The scheduling was very efficient and the arrival was very prompt and I was notified via text when they were on their way. Doug came to provide the estimate and he was very professional, knowledgeable and nice. I received other estimates so I can easily compare to the others. There was no way to even compare it. Some other companies were willing to provide an estimate just from providing pictures of my current units, which would be not even appropriate to compare to the estimate provided by Doug from Express TechAir. Doug went to a very extreme detail, including counting and evaluating my windows, taking all sorts of measurements and asking many questions. This alone set him far apart from other companies. The next and very important point, the actual estimate. He provided the most competitive estimate for a top brand unit, with many extras. On top of that he also provided a manufacturer discount. It was a pretty easy decision for us to go with Doug. Scheduling the installation was also very easy and they were flexible. When the day came, the installers including Doug arrived very promptly on time. The install itself was superb. The guys worked a very long day and didn't compromise the quality. The unit was installed with a great attention to detail and the worked with a tight space actually. It took creativity and skill to make it fit. The system is working very efficiently and we had plenty of very hot days to put it into a serious test. Another positive to point out. The system was making a noise when it was turning off. I contacted Doug and he once again he promptly responded. He told me it was most likely the return air duct due to the pressure when turning off. He just came by today to take a look at it. This one was actually because our main return air vent downstairs was completely covered up by us, so even though it was completely unrelated to the install, they attended to it 100% which I very appreciate. Sure enough, when the vent was opened back up the noise went away. Doug gave me plenty of tips to control the temperatures better between the levels, which was very helpful. He also installed an additional box (no additional charge) so we can control the thermostat from remote locations via our phones. He directed me through the process of installing the app, registering the account and showed me how to use it. I realize the review is very long and if you are still reading it, you strive for quality and you are determined to find the best out there. If so, you just found it. We have a couple of rental properties and I plan on using Express TechAir for servicing them as well.and I am very happy I don't have to look any more for HVAC professionals. I really appreciate this kind of business and they absolutely deserve an honest testimonial like this one. Thank you Express Techair for a superb service!

This company is great and very responsive. We had a flooded basement and thus our ac and furnace…read morewas not working. They were open Sunday afternoon and was able to get an appointment Monday morning at 8 am. They were able to quickly replace the furnace that Friday. The best part was that since the ac unit itself was fine, they were able to rig the system so that the ac turned on until the whole unit could be replaced. Being the middle of August, this basically allowed us to stay here with our dog and baby. Thanks so much!

I am extremely disappointed with my experience with Mannix Heating & Cooling. I contacted the…read morecompany regarding an Aprilaire humidifier recall because my humidifier was not working. As a homeowner, I don't know whether the issue is the recalled electrode, the humidifier itself, the wiring, or the HVAC controls. That's exactly why I hired an HVAC company--to diagnose the problem. Instead, technician Silvio Guerrero immediately stated there would be two separate charges before inspecting a single component. I even suggested we set the recall aside and simply use the visit to diagnose why my humidifier wasn't working. Rather than inspecting anything or explaining what the charges covered, he repeatedly said, "It's two charges," stated he was very busy with other service calls and didn't have time to deal with this, told me to call the office, suggested I hire another company, and left. My HVAC system itself is brand new and working perfectly. My humidifier, however, is wired into the HVAC control board. I was not asking for an HVAC repair--I was asking for my humidifier to be diagnosed. If checking the HVAC control board as part of diagnosing the humidifier required an additional charge, that should have been explained after inspecting the system. Instead, the moment the discussion involved the HVAC control board, it seemed to automatically become a separate charge without anyone even looking at the equipment. What made the experience even worse was management's response. Instead of listening to my concerns, I was told I was "argumentative" and accused of "double dipping." That accusation was both unfair and insulting. I never asked for free work or refused to pay for legitimate diagnostics. I simply expected the technician to inspect the problem, explain what he found, identify what was covered by the recall, explain any additional charges, and then let me decide how to proceed. This entire experience reflected poor communication, impatience, and a lack of professionalism from both the technician and management. Customers deserve a proper diagnosis and a clear explanation before being asked to authorize additional charges--not assumptions, accusations, and a technician who walks away without inspecting the problem. I have completely lost confidence in Mannix Heating & Cooling and will never use this company again.

I got four bids on the replacement of my 2 residential HVAC units. Mannix's representative, Mr…read more Kapur, was the most impressive and well-informed among those coming to my home. He suggested a method that would save me cost and aggravation in the installation process (viz., the closet housing one of the units had a narrow opening and some other estimators wanted to rip out the door frame, which Mr. Kapur determined was unnecessary.) The pricing of replacement HVACs was competitive and the installation crew was respectful, hard-working and very competent, finishing all of the project in under one day. I am very satisfied with everything Mannix did on my property.

The owner Jay Krafft really saved the day for us with a project that had gone wrong with a general…read morecontractor who underestimated the job and wanted to rebid the project midway. We wanted to bring in our own HVAC engineer instead of using the other contractor's HVAC person they were getting an updated bid from. As Jay Krafft's company was stuck in the middle, dependent on the timing of the other contractor, his team's schedule got moved around several times. Not only did he show up after hours to provide us an immediate quote, he accommodated all the schedule changes, and his team performed the job without a hitch. Jay Krafft was also a great communicator throughout this process and he super helped to reduce the stress of the situation. Krafft Service Corporation is an outstanding HVAC company that we highly recommend! We are so grateful for his and his team's support. They went well above and beyond normal situations/expectations!

Krafft immediately responded to our RFP, their pricing was by far the best of 5 major HVAC quotes…read morewe received. Straightforward business model for dealing with customers. Very much appreciated. Once the quote was accepted, they sourced the HVAC and installed it within 2 days. The install team were exceptional, Scott, Brandon and Conor. Worked together seamlessly, harmoniously and efficiently in an incredibly small HVAC closet. It was no easy task removing the old HVAC, but their professional knowledge base was more than adequate to address every issue they encountered. Installing the new HVAC onto the old cradle was no easy matter either. But again their teamwork and problem solving was superlative. Scott is a superb team leader and teacher, based on my observations. Obviously, they were careful when handling the heavy unit, and did no damage whatsoever, unlike earlier technicians we have had service us. For great pricing, prompt response, excellent communications, great problem-solving during installation, and overall peace of mind in all our dealings, we strongly recommend considering Krafft whenever service in needed.

Thank you again for the suggestion yesterday to call AIR 1…read moreto fix the furnace which was not working. I called them. They called back and scheduled service this morning (2/2/21) at 9. Tech was on time. Accurate diagnosis explained the issue. Failed part replaced. System Working and completed at 10:10am. Tech's name Marc Davila. Cost in line with expectation - reasonable.

They really took advantage of us a few years ago. As the lady of the house not knowing anything…read moreabout HVAC they charged me $700 for servicing 2 systems as well as add ons like replacing capacitor and adding freon a la cart. Never again

Fantastic experience! My house lost its emergency heat and the company I normally use took two…read moredifferent techs to come out and give different opinions. Called A&M and they arrived with the possible part, which turned out to be the right part. They were very professional and kept me informed of everything they were doing. Additionally, they were very reasonable in the expense. So, very impressed and gratefu.

My A/C unit was not working properly and recognizing the 100 degree heat coming today I had to call…read moresomeone who could come out on a Sunday. The owner came out and is FANSTASTIC! He explained and taught me about the unit, showed me the issue, fixed it and did not rip me off. Prices are fair & very reasonable. When it is time to replace the HVAC I will definitely call him! Totally recommend and glad that I found A&M. Thank you, Eldred!