Neil is the man! I…read moreneeded new Bosch wiper blades for my Volvo and after a huge go-around with my dealership, I decided it wasn't worth the aggravation and I would look elsewhere. Did a search for nearby stores selling Bosch, and not only is O'Reilly's nearby BUT they will install them for you! Neil was near the door when I walked in, he saw me carrying one of my wipers and asked right away how he could help. He gave me a few options and he had his coat on to head outdoors (on this freezing morning) before I could even get my wallet back in my purse. A couple of minutes later, I was driving off with my new wiper blades, zero stress and a new place to shop for anything auto-related.

After calling numerous auto shops and not being met with any urgency or accommodation I was able to…read morewalk in here for a battery change and engine check. They went out of their way to double check everything for me and replace the battery in a timely manner. I never want to have to go anywhere else. Highly recommend the crew and the service here!

Very helpful!! Even offered to check car battery. Great service. Cannot ask for kinder courteous…read moreanswers.

5 star service provided by Richard. I know virtually nothing about cars and trucks, Richard…read morerecommended a battery for my F-150, provided me tools and guided my as I changed it myself right in his parking lot. In and out in 20 minutes. Couldn't be happier with my experience.

This store is great - took minutes to snap my fob back together after I messed it up trying to…read morereplace battery. I was told I would have to have dealership replace it ($$) when it was a simple fix at an extremely reasonable cost! Don't hesitate to take your business here.

Josh and Co. Help me to diagnose not just one defective phone I got online, but also diagnose the…read morereplacement that an eBay company (from 641 OLD WILLETS PATH HAUPPAUGE, NY) tried to scam me with. Batteries Plus is helpful and has integrity. This is rare!

Great service! Great people but don't bring your Audi or your BMW there to be programmed. I don't…read morebelieve they know how.to do it. I paid to have two vehicles done to Audis. Found out they were not programmed. I had to purchase software for $90 and do it myself.

Do not go, unless you want to get hustled, I went in for a battery he told me he didn't have the…read moretype of battery that it was a premium battery then he tried to tell me I needed some sort of switch that goes along with the battery and when I told him that I did not want to replace what he was telling me he told me he did not have the battery, it was a pure hustle job, stay away. I will never go back, these days it seems as though everybody is trying to nickel and dime you.

I went to the Batteries Plus Woburn location to purchase a portable power station I saw advertised…read moreon the web. As soon as I went in a very helpful sales associate put me right in front of the item I was looking for. I purchased the item and that same sales associate carried it outside and put it in my vehicle. Most excellent customer service - A rarity in this day and age! Thank you BP, I shall be back!

Amazing amazing customer service!…read more Battery Plus took on my emergency need to check a wheelchair battery before my scheduled international travel that day. They diligently checked both batteries, tried for minutes to resuscitate them, and gave me a diagnosis ...not what I wanted, but FULL contentement on my part. After all those hours, they didn't wanna charge me...still I tipped them! Meanwhile, on the side, I showed them an Polaroid camera that I thought I needed to buy batteries for. They offered free advice --I didn't need a battery--and saved me more money! Thank you ALL the three of you I met on Dec 24, 2024

It pains me to write a bad review for a small independent business, but this was a terrible…read moreexperience. As one of the few approved stores within my vicinity that handles Xfinity Mobile Assurant claims, I brought in my phone to get my cracked screen replaced. It was working perfectly fine, but since there is no deductible, I figured why not? I'm paying for the service. I filed the claim and then the day of the repair he called me to tell me that he doesn't have the screen because my Galaxy S22 is white and he would need to get it from another store because the insurance company wouldn't let him use a non white screen. He said he would call me back when he got the part. I said fine, even though I thought it was weird because all the phone screens regardless of phone color have a black bezel. I looked it up on Amazon and there doesn't seem to be any differentiation in color for screen replacement. After not hearing back for a couple of weeks I call back, he said he still doesn't have it but he said that Assurant must've updated the part numbers since then, because now he can use the part he already has. Great. Met Brian, the store owner, very nice guy and left my phone with him. He calls me back a couple of hours later saying that due to some logic board issue the phone won't work anymore. He said it was probably due to some system or firmware update, but no screen is going to work with this phone anymore. There was nothing he could do for me except give me back my now completely useless phone. I contact Assurant and now they say I have to pay a $99 deductible to replace my phone because the shop had stated there was additional damage to the phone and my repair was rejected. Complete BS, because my phone had been working completely perfectly until I took it in for a screen replacement. I've now had to go a week without a phone and lost all my pictures, texts and everything else on my phone. I've been on the phone with Assurant for hours and they say they just have to take the shop owners word that there was other damage to the phone that was beyond his control. Personally, I'm pretty certain he doesn't know how to fix my phone and accidentally broke a connection on the phone, but is not taking responsibility for it. I learned the hard way, that when you get your phone screen repaired via insurance (ironically which is meant to avoid risk), the customer assumes all the risk and if the store breaks your phone, that's on you. I get the pleasure to pay $99 for this valuable lesson. Learn from me...if you have a cracked screen, run from this repair shop and run from Assurant. A scam all around.

iPhone issue? Cone here, fast and responsive help in these modern times. iPhone cleaned, lint…read moreout. Phone is charging and help on a Sunday. Life is great, thanks again guys!

They are Very knowledgeable & Helpful!! I was in & out…read morewithin 2 mins!! They have all kinds of batteries!! Very Close, & reasonably priced, too!!

For a while now, my wife and I have decided to help local businesses instead of shopping at the…read moregiants like Amazon and, target, and Walmart. I don't mind spending a couple of dollars extra at local shops. But I don't like being taken advantage of either. I needed batteries for my home motion detectors. I looked up the price on Amazon. A 6 pack of energizer batteries were $13.00 delivered. But I went to batteries plus in Salem as a goodwill gesture expecting to pay, maybe 15 or 16 dollars. Instead the 2 packs for $20.99.HOLY CRAP. Since I was already at the store, I bought them, but when I got home, I showed my wife why we should, sometimes, buy from amazon. I will not be going to batteries plus again.

Great customer service with very knowledgeable staff…read more I had no clue how to find my vehicles proper tail light. The staff walked me thru everything so in the future I'll be better equipped to care for my car.

I was looking forward to this store opening a few years ago and they have proven to be a great…read moreaddition to the community. They have a large inventory and a very friendly staff that go above and beyond with a smile. I have had a great experience every time I have walked through their doors.

Went to pick up a new battery I ordered for my car and they offered to install it right there with…read moreno appointment. 15 minutes later I drove out of there. I will never go anywhere else for my car batteries or light bulb needs. I couldn't be happier. Al W.

Brought in my Dept 56 retired Snowglows and they got them working again with a battery issue. The…read moreentire staff was excellent & helpful